Pick Your Partnership: Referral Partners, Resellers and Affiliates

Lewis SchrockIf you haven’t already heard the news, we just launched The Planet Partner Plus Program!

This new program is designed to offer a combination of three distinct partner models, each designed to meet the needs of business that partner with The Planet in different ways. We’ve fine-tuned our Affiliate and Reseller programs for the Partner Plus launch, and in that process, we’ve spoken with many potential partners looking for a different type of relationship. Enter the new Referral Partner program.

Instead of just rattling off details, let’s put the Referral Partner model in context with the Reseller and Affiliate programs. That way, we can better explain which type of partnership will best benefit your business. The programs differ based on the discounts/commissions applied and how much a partner company is involved with the transaction. Here’s a high level look:

Affiliate Program

  • Partner Involvement: Affiliates use specially coded hyperlinks to direct potential customer traffic to The Planet. Our system tracks users sent by those affiliate links, and every new customer order qualifies the affiliate for a commission payment.
  • Commission/Discount: 100% of the first month’s contract value.

Reseller Program

  • Partner Involvement: Resellers often build their business around marketing and selling Web hosting solutions. Whether those solutions are managed, shared, VPS or dedicated, the reseller is responsible for the day-to-day operations of their servers and their customers’ hosting-related support. We never interact directly with resellers’ end-customers because they provide all service, support and billing.
  • Commission/Discount: Based on the volume of business they do with The Planet, a reseller partner will get monthly discounts on every server they order and maintain.

Referral Program

  • Partner Involvement: Referral Partners function in an advisory role for their customers, and they want us to perform the service, support and billing. Some Referral Partners may completely manage their customers’ environment and choose to outsource the day-to-day server maintenance responsibilities to a trusted partner. Others may simply generate and compare quotes for their customers’ infrastructure solutions. These partners work with our sales team to determine the right solution for their customer and help the customers transition to The Planet as a provider.
  • Commission/Discount: Based on the volume of business with The Planet, a Referral Partner receives a percentage of a referred account’s monthly recurring revenue.

Which Is Right For You?

Each of the programs offers you a unique opportunity build your businesses, and they aren’t necessarily mutually exclusive. If you provide a mix of hosting and consulting services, it may make sense to for you to sign up for both the Reseller and Referral Partner programs. If you do a majority of your business as a Referral Partner while operating a tech blog for small business owners and entrepreneurs, you may want to include an affiliate link in your blog’s sidebar so you can earn commission on new servers ordered by your visitors … without having to lift a finger.

Our goal with the Planet Partner Plus program is to provide you with a financial model that matches your business requirements, backed up by marketing materials to help you grow. Check out the programs on our partner page at http://www.theplanet.com/partner-program, and use the online forms to apply or send us any questions. We want to help make you successful because that’s how we define being better than just a partner; we want to be your Partner Plus.

-Lewis

P.S. If you’re attending the Channel Partners Conference & Expo in Miami this week, stop by our booth and say hello!

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