While COVID-19 has managed to shutter millions of shops across India, technology has helped them remain operational. Many small entrepreneurs have moved online to sell their products and ship them to consumers. Google said it has played a pivotal role in this transformation.
There are over 26 million small businesses, which are discoverable on Google, said Caesar Sengupta, its Vice President for payments and the next billion users initiative. These companies can be found on the search button of Google as well as on the maps, helping them to be discovered. Google also facilitates more than 150 million direct connections between online businesses and customers through its multiple platforms.
Giving an instance where a business quickly transformed into an online player when the lockdown brought business to a standstill, Sanjay Gupta, Country Head for Google, narrated the story about a Gurugram-based stationery shop Blue Dot Pencil which displayed its products on the Google My Business app and used Swiggy to get their products delivered to consumers.
There are three million merchants who are using Google Pay Business, which was launched last year, to accept digital payments, Sengupta said.
During the lockdown, when discoverability became a challenge, Google launched Nearby Stores on Pay, which enabled consumers to look for availability of products around them. Within two months of the launch, more than two million people used this service, he said.
Besides the small players, even large businesses are using Google Spot to create a better experience for their consumers. Taking the case of two startups Dunzo, an on demand delivery player, and 5Paisa, an online stock broking platform, Google has seen a large scale use of Spot already.
Google has been leveraging its payments arm Google Pay to create an omnichannel consumption experience for its users. Spots, Nearby etc are all part of that broader attempt to encourage Indian small businesses to go online and sell online.
In this business, Google is competing with its American rival Facebook. The latter owned WhatsApp in partnership with Reliance Jio is attempting to take businesses online, accept orders online, accept payments digitally and deliver at the doorstep.
This is the same ecosystem that Google is also trying to create. Discover shops through Google Search, find them on the app, find out what is in stock, order online and make payments online. In partnership with delivery players, the shop can undertake deliveries as well.
Read more:
- Green with Envy | How to Spot an Eco-Snob | Part III - November 8th, 2009 [November 8th, 2009]
- EcoLogo - November 8th, 2009 [November 8th, 2009]
- 5 Ways to Green Your Exercise Routine - November 8th, 2009 [November 8th, 2009]
- Seed Bombs - November 8th, 2009 [November 8th, 2009]
- Guerrilla gardening - November 8th, 2009 [November 8th, 2009]
- Green Your Morning Routine - November 8th, 2009 [November 8th, 2009]
- Environmental Benefits of Telecommuting - November 8th, 2009 [November 8th, 2009]
- Safeway Sponsors Portland Community Cleanup - November 8th, 2009 [November 8th, 2009]
- Electric Vehicle Race - November 8th, 2009 [November 8th, 2009]
- Portland Bridge Pedal 2009 - November 8th, 2009 [November 8th, 2009]
- E-waste in Oregon - November 8th, 2009 [November 8th, 2009]
- Bike Sharing in Portland - November 8th, 2009 [November 8th, 2009]
- Bucks for the Bay Challenge - November 8th, 2009 [November 8th, 2009]
- Drive to Make a Difference with MyMPG - November 8th, 2009 [November 8th, 2009]
- Bathroom Sprayers - Green your Toilet Routine - November 8th, 2009 [November 8th, 2009]
- Ubuntu OS can Save Energy - November 8th, 2009 [November 8th, 2009]
- Green Metropolis, David Owen - November 8th, 2009 [November 8th, 2009]
- Sustainable Pens: GLO Pens - November 8th, 2009 [November 8th, 2009]
- International Day of Climate Action - November 8th, 2009 [November 8th, 2009]
- Donate to Oregon Toxics Alliance - November 8th, 2009 [November 8th, 2009]
- Biomass Energy Generation Myths - November 8th, 2009 [November 8th, 2009]
- Crude The Real Price of Oil | Playing in Portland - November 8th, 2009 [November 8th, 2009]
- Pictures From 350 Climate Day in Portland - November 8th, 2009 [November 8th, 2009]
- Arcimoto Electric Vehicles in Oregon - November 8th, 2009 [November 8th, 2009]
- Urban Rooftop Wind Turbines - November 8th, 2009 [November 8th, 2009]
- Chromium 6 Emissions from ESCO in Portland - December 13th, 2009 [December 13th, 2009]
- Food Inc. Review - December 19th, 2009 [December 19th, 2009]
- Making Maps with Google Earth and Google Maps by Shane Bradt of the University of New Hampshire Cooperative Extension - March 23rd, 2010 [March 23rd, 2010]
- Demonstration of Miradi 3.1 by Nick Salafsky of Foundations of Success - March 23rd, 2010 [March 23rd, 2010]
- Advanced Mashups – KML and the Mapping API by Cary Chadwick of the University of Connecticut Center for Land Use Education and Research - March 23rd, 2010 [March 23rd, 2010]
- Demonstration of InVEST by Heather Tallis of the Natural Capital Project - March 23rd, 2010 [March 23rd, 2010]
- GIS Maps Online by Emily Wilson of the University of Connecticut Center for Land Use Education and Research - March 23rd, 2010 [March 23rd, 2010]
- From ArcGIS to Web Maps: Simple Techniques for Publishing GIS Maps Online by Emily Wilson of the University of Connecticut Center for Land Use Education and Research - March 25th, 2010 [March 25th, 2010]
- Demonstration of Marine InVEST by Anne Guerry of the Natural Capital Project - March 31st, 2010 [March 31st, 2010]
- Eliminate and Decrease Styrofoam - March 31st, 2010 [March 31st, 2010]
- Portland Plans to Spend $600 million on Master Bike Plan - April 2nd, 2010 [April 2nd, 2010]
- (Webinar in Spanish) Demostración sobre Vista 2.5 de NatureServe en línea (Webinar) por Ian Varley, Carmen Josse, y Alexandra Sanchez de Lozada de NatureServe. - April 6th, 2010 [April 6th, 2010]
- Using and Adding Your Content to Google Ocean by Charlotte Vick, Google Content Manager of Mission Blue - April 13th, 2010 [April 13th, 2010]
- End Paper Receipts - May 1st, 2010 [May 1st, 2010]
- Demonstration of CanVis by Chris Haynes of NOAA Coastal Services Center - May 6th, 2010 [May 6th, 2010]
- Demonstration of HD.gov Web Portal by Jeff Adkins from NOAA Coastal Services Center - May 13th, 2010 [May 13th, 2010]
- Demonstration of Ecosystem Assessment and Reporting Tool by Steve Schill of The Nature Conservancy - May 13th, 2010 [May 13th, 2010]
- Demonstration of Version 2.0 of the Multipurpose Marine Cadastre by Adam Bode and Brian Smith of NOAA Coastal Services Center - May 17th, 2010 [May 17th, 2010]
- CRUDE Filmmakers Subpoenaed by Chevron - May 22nd, 2010 [May 22nd, 2010]
- Demonstration of the Digital Coast Coastal Inundation Toolkit by Steph Beard, Jodie Sprayberry and Billy Brooks of NOAA Coastal Services Center - May 25th, 2010 [May 25th, 2010]
- Presentation on the Creating Resilient Communities EBM Tool Demonstration Project by Jocelyn Hittle of PlaceMatters - June 10th, 2010 [June 10th, 2010]
- Presentation on Economic Data Needed for EBM by Linwood Pendleton of Duke University - October 11th, 2010 [October 11th, 2010]
- Recycling Water - October 16th, 2010 [October 16th, 2010]
- ODOT Partners with Oregon Toxics Alliance to Reduce Pesticides - October 17th, 2010 [October 17th, 2010]
- Goats Hired to Mow Portland Lot - October 17th, 2010 [October 17th, 2010]
- A World of Health: Connecting People, Place, and Planet - October 17th, 2010 [October 17th, 2010]
- Alternative Recycling Options - October 17th, 2010 [October 17th, 2010]
- No More Bullying the Bull Trout - October 17th, 2010 [October 17th, 2010]
- 1000+ EV Charging Stations Slated for Oregon I-5 Corridor - October 17th, 2010 [October 17th, 2010]
- The Vertical Farm Concept - October 17th, 2010 [October 17th, 2010]
- Blog Action Day 2010 | Water - October 17th, 2010 [October 17th, 2010]
- Eco Districts - October 24th, 2010 [October 24th, 2010]
- Will The Nissan Leaf Thrive? - October 24th, 2010 [October 24th, 2010]
- A Green Railroad - October 24th, 2010 [October 24th, 2010]
- Biomass is not Oregon's clean-energy future as currently promoted - October 24th, 2010 [October 24th, 2010]
- Electrified Parking Spaces - October 24th, 2010 [October 24th, 2010]
- Tree Planting - October 24th, 2010 [October 24th, 2010]
- Three Tips to Reduce Your Carbon Footprint and Live Longer. - October 24th, 2010 [October 24th, 2010]
- Biomass is not Oregon’s clean-energy future as currently promoted - October 31st, 2010 [October 31st, 2010]
- Rail~Volution - October 31st, 2010 [October 31st, 2010]
- Green Streets Initiative - October 31st, 2010 [October 31st, 2010]
- Mayor Kitty Piercy and Envision Eugene - November 7th, 2010 [November 7th, 2010]
- The Willamette River Transit Bridge - November 13th, 2010 [November 13th, 2010]
- Collaborative Learning and Land Use Tools to Support Community Based Ecosystem Management by Chris Feurt of the Wells National Estuarine Research Reserve - November 14th, 2010 [November 14th, 2010]
- Portland Federal Building Begins Green Makeover - November 14th, 2010 [November 14th, 2010]
- Vestas’ New HQ in Portland Shoots for LEED Platinum - November 14th, 2010 [November 14th, 2010]
- College Degrees to Get You in the Environmental Field - November 14th, 2010 [November 14th, 2010]
- Demonstration of openNSPECT, an Open Source Version of the Nonpoint-Source Pollution and Erosion Comparison Tool by Dave Eslinger of NOAA Coastal Services Center - February 14th, 2011 [February 14th, 2011]
- Demonstration of EMDS by Keith Reynolds of the US Forest Service - February 14th, 2011 [February 14th, 2011]
- Demonstration of Habitat Priority Planner by Chrissa Waite and Danielle Bamford of NOAA Coastal Services Center - February 14th, 2011 [February 14th, 2011]
- Presentation on the Coastal Adaptation to Sea Level Rise Tool (COAST) by Sam Merrill of the New England Environmental Finance Center - February 14th, 2011 [February 14th, 2011]
- Presentation on the Coastal and Marine Ecological Classification Standard by Kathy Goodin of NatureServe - February 14th, 2011 [February 14th, 2011]
- Demonstration of Coral Reef Scenario Evaluation Tool (CORSET) by Jessica Melbourne-Thomas of the University of Tasmania - February 14th, 2011 [February 14th, 2011]
- Demonstration of Multi-scale Integrated Models of Ecosystem Services (MIMES) by Roel Boumans and David McNally of AFORDable Futures LLC - February 14th, 2011 [February 14th, 2011]
- Creating Life in the Desert - February 14th, 2011 [February 14th, 2011]