Healthcare is full of tensions. For security professionals at innovative health systems, one tension that can be hard to navigate is the pull between innovation and caution, a topic several experts discussed last month at the Healthcare Security Forum in Boston.
The job of the CISO is to say no, to look at risk, John Halamka, president of the Mayo Clinic Platform, said at the event. I had a CISO once tell me The most secure library never checks out any books.Well thats true, but that would be a somewhat useless library.
That perception of the security team, as the gatekeeper of progress, needs to be actively overcome, said Karl West, CISO and AVP at Intermountain Healthcare.
You as CISOs, you set a tone, he said. I was invited to speak to a group of CEOs of large healthcare groups in America earlier this year. [One thing they told me was] the 'Dr. No' issue is associated with who we are as part of our identity. We have to change that. If youve listened to us talk about consumerism, go away with this message: You can change that on your teams. Hold people accountable. [For] my employees goals every year, one is to be an enabler, to make this frictionless.
Sunita Patolia, team lead for human-centered design at Partners Healthcare Pivot Labs, agrees.
Language is so important, she said. Establishing the right kind of language in your organization, from the CEO to the front line. It has to stay the same: the message, the language and I think that gives people safety to experiment with different things because you all know youre working toward the same goal.
One goal shared by many innovative hospitals across the country is bringing more care out of the hospital and into the home a prospect that excites clinicians but is likely to worry security professionals, who have to concern themselves not only with data security, but also privacy, and not just with legal responsibilities but also ethical ones.
Although consumers want to take part in healthcare, we also have to educate them,Anahi Santiago, CISO at ChristianaCare, said. They want to bring in apps. They want to download the medical record to an app of their choosing, but we have a social and ethical responsibility to make sure that were educating them and ensuring them that the app they want to bring is protecting their information. Althoughonce that information leaves our ecosystem and ends up in their devices its technically, legally, not our issue, we still have an ethical responsibility to make sure were educating them and that they understand that there are risks.
Not only do CISOs need to be thinking about patient education, they need to make sure physicians are educated about security issues, at least enough to know how to spot potential issues and where to direct inquiries from patients.
Whats happening now is that a Medtronic vulnerability for the insulin pumps is showing up on the news and patients are coming to our physicians to say Hey, I have this device that I bought at home. I saw in this news article that theres a vulnerability. What should I do? Santiago said. And the physicians are not educated enough to respond, but they need to be. So as CISOs, we need to become educators to our clinicians and our patients and to our stakeholders to make sure that they understand some level of cybersecurity so we can bridge the gap of this new ecosystem of healthcare. So from the hospital to the home, cybersecurity is now a conversant topic across the ecosystem.
On a systemic side, theres some work underway to build cybersecurity into the medical education curriculum for residents, Santiago said. But given the speed at which the industry moves, that wont be a substitute for ongoing education and conversations.
We are going to have to change, West said. It will make us uncomfortable. So we are going to have to figure out how to do what has to be done.
I think we all agree that security is completely foundational, added Halamka. So as we now do more partnerships and we think of more platforms, security has to be at the very base of everything that you do. Understand what data youre exchanging, for what purpose, data governance, and even ethical uses of data.
- BitCherry To Build a Trusted Distributed Business Ecosystem - Coinspeaker - February 6th, 2020
- Building a Worker Co-op Ecosystem: Lessons from the Big Apple - Nonprofit Quarterly - February 6th, 2020
- Letters: Healthcare industry needs its own digital ecosystem - ModernHealthcare.com - February 6th, 2020
- The new financial ecosystem of big banks and big tech - ValueWalk - February 6th, 2020
- To protect ecosystem, improve balance on critical regulatory panel - theday.com - February 6th, 2020
- How to fall in love with the Apple ecosystem all over again -- spend more money and buy new stuff - ZDNet - February 6th, 2020
- Artificial intelligence requires trusted data, and a healthy DataOps ecosystem - ZDNet - February 6th, 2020
- Preserve the Sacred Lands of the Greater Yellowstone Ecosystem - CounterPunch - February 6th, 2020
- Organizations only protect 60% of their business ecosystem, Accenture finds - CIO Dive - February 6th, 2020
- IBM: building a digital ecosystem to support the mine of the future - Mining Global - Mining News, Magazine and Website - February 6th, 2020
- Structo Partners with Pro3dure to Extend applications in the Velox ecosystem - Manufactur3D - February 6th, 2020
- Epic and about 60 hospital chains come out against rules that would make it easier to share medical info - CNBC - February 6th, 2020
- [2020 Outlook] Indian startup ecosystem raring to break new ground in the new year - YourStory - January 2nd, 2020
- [2020 Outlook] What investors expect for the Indian startup ecosystem in the year ahead - YourStory - January 2nd, 2020
- Chuck Todd Finds All the Disinformation In 'Ecosystem Problem' on the Right - NewsBusters - January 2nd, 2020
- THE CONNECTIVITY B2B ECOSYSTEM: How 5G and next-gen networks are transforming the role telecoms play in enterp - Business Insider India - January 2nd, 2020
- Looking back at the Indian startup ecosystem in 2019 - YourStory - January 2nd, 2020
- 2019 In Review: Key Milestones That Indian Startup Ecosystem Achieved This Year - Inc42 Media - January 2nd, 2020
- Vivo, OPPO and Xiaomi Partner to Bring New Wireless File Transfer System to Global Consumers - PRNewswire - January 2nd, 2020
- Bringing start-ups and corporates together to foster maritime innovation - Riviera Maritime Media - January 2nd, 2020
- Regional disparities in the Indian innovation ecosystem - Forbes India - January 2nd, 2020
- Fixing the rot in Indias financial ecosystem - The New Indian Express - January 2nd, 2020
- The inside story of the AppStore, Salesforces Marc Benioff, and a gifted URL to Steve Jobs - 9to5Mac - January 2nd, 2020
- 2019 In Review: The Best Of Inc42 - Inc42 Media - January 2nd, 2020
- For 2020, Cross River Bank Says It Will Increase Collaboration to Grow New Jersey's Fintech Ecosystem - njtechweekly.com - January 2nd, 2020
- The story of why Marc Benioff gifted the AppStore.com domain to Steve Jobs - TechCrunch - January 2nd, 2020
- NBCs Ben Collins to Chris Hayes: Trump Retweets Shady Accounts Because He Listens to Alternate Ecosystem Where Hes God Emperor - Mediaite - January 2nd, 2020
- The moon and Earths ecosystem - OrissaPOST - January 2nd, 2020
- Frontline Systems Launches Analytic Solver V2020: Tool for Analytics-Powered Decision Models in the Microsoft Ecosystem - PR Web - January 2nd, 2020
- Time to stop playing with acronyms and create vibrant eco system in North East - Economic Times - December 21st, 2019
- What You Can Do to Build an Innovative Ecosystem - CMSWire - December 21st, 2019
- TrueFort Expands Fortified Ecosystem with Infoblox and Others - Business Wire - December 21st, 2019
- Driving up the value of AI starts with building an ecosystem - CIO Dive - December 21st, 2019
- OKEx Research: Ecosystem, and Innovative Products - newsBTC - December 21st, 2019
- The Unter-class is the Whole Ecosystem - Fairplanet - December 21st, 2019
- Paige Raises $45M to Expand AI-Native Digital Pathology Ecosystem to Accelerate Biomarker Discovery - HIT Consultant - December 21st, 2019
- Dotscience Gains Momentum in the MLOps Ecosystem and Accelerates Deployment of Machine Learning Models into Production with New Technology... - December 21st, 2019
- Rakshit Shetty talks about 'Avane Srimannarayana' and the eco-system that enables his work - The Hindu - December 21st, 2019
- Are Apple Macs worth the money? - scallywagandvagabond - December 21st, 2019
- Silicon Labs and Z-Wave Alliance Expand Smart Home Ecosystem by Opening Z-Wave to Silicon and Stack Suppliers - PRNewswire - December 21st, 2019
- Transforming the insurance sector to an Open API Ecosystem - Finextra - December 21st, 2019
- Apple Issues New Blow To Google With This Bold Security Move - Forbes - December 21st, 2019
- Why the $52K Mac Pro is important for everyone who cares about the survival of the Mac ecosystem - ZDNet - December 21st, 2019
- The Top 3 Fintech Stocks to Buy in 2020 - Motley Fool - December 21st, 2019
- GW addresses report recommendations to improve research - GW Hatchet - December 21st, 2019
- Hyundai teases flying car concept ahead of CES - Autoblog - December 21st, 2019
- N.S. won't protect land with 'globally rare' ecosystem that company eyes for golf resort - CBC.ca - December 21st, 2019
- OPPO announces three initiatives to co-build new intelligent service ecosystem with developers & partners - United News of India - December 21st, 2019
- Ecosystem | Definition of Ecosystem by Merriam-Webster - November 21st, 2019
- Ecosystem - Wikipedia - November 21st, 2019
- Has Arm Discovered the Ecosystem Keys? - The Next Platform - November 21st, 2019
- Integrating Global Seagrass and Mangrove Ecosystem Observations - Eos - November 21st, 2019
- The collapse of the information ecosystem poses profound risks for humanity - The Guardian - November 21st, 2019
- Dreamforce 2019: Salesforce Outlines Initiatives To Ignite Ecosystem Growth - CRN: The Biggest Tech News For Partners And The IT Channel - November 21st, 2019
- Ten Predictions On The Future Of Work, VC And The Tech Ecosystem For 2020 And Beyond - Forbes - November 21st, 2019
- Galt Earth Day: Lucero Farms partners with the ecosystem - The Galt Herald - November 21st, 2019
- Why Your Organization Needs an Innovation Ecosystem - Harvard Business Review - November 21st, 2019
- Ecosystem Kickstarter is a cardboard structure that fights soil erosion - Dezeen - November 21st, 2019
- Sapiens Expands Its Partnership Ecosystem With Lightico to Enhance Digital Customer Interactions for the Insurance Market - MarTech Series - November 21st, 2019
- How human and animal excrement harm the planet's ecosystem - Bulletin of the Atomic Scientists - November 21st, 2019
- Working in Partnership to Power the News Ecosystem - Reuters - November 21st, 2019
- Mellanox, JVP To Develop Haifa's Tech And Innovation Ecosystem With $14M Investment | Technology News - NoCamels - Israeli Innovation News - November 21st, 2019
- Oracle's Aubrey Hawes on Open Banking and ecosystem building - Tearsheet - November 21st, 2019
- Vermont Futures Project recommends strengthening the innovation ecosystem - Vermont Biz - October 24th, 2019
- Android 9 was installed on less than a quarter of the ecosystem as Android 10 launched - The Verge - October 24th, 2019
- Leave those fall leaves for a nicer lawn and a healthier ecosystem - Greater Greater Washington - October 24th, 2019
- Innovation and safety: creating a safer road transport ecosystem - Intelligent Transport - October 24th, 2019
- Inmar Expands Innovator Ecosystem with Acquisition of Digitus Solutions - Yahoo Finance - October 24th, 2019
- Plasan Introduces the StreetDrone Open Autonomy Platform to Israel - Army Technology - October 24th, 2019
- Investing In The Nonprofit Ecosystem - Forbes - October 24th, 2019
- 35 New Integration Partners Join Thriving Clio App Ecosystem - Yahoo Finance - October 24th, 2019
- Trump Wants Loggers to Tear Through This Pristine Forest. If It Happens, the Ecosystem Will Be in Chaos. - Mother Jones - October 24th, 2019
- Treating the IT Ecosystem as an Actual Ecosystem - MarketScale Industries - October 24th, 2019
- Identity and Access Management for Healthcare getting it right to support clinical workflows Part Two - HealthLeaders Media - October 24th, 2019
- Understanding Startup Investment Dynamics Within The Logistics Ecosystem - Benzinga - October 24th, 2019
- Understanding the Decentralized Finance Ecosystem: Part 2 Top DeFi Projects - Bitcoin & Crypto Guide - Altcoin Buzz - October 24th, 2019
- Indian startups have raised a record $11.3B this year - TechCrunch - October 24th, 2019
- Global Access Control Ecosystem, 2019 | 5 Year Forecasts of Unit Sales & Revenues for Smart Door Locks, Video Doorbells, and Smart Garage Door... - October 24th, 2019
- Restoration Agriculture: A New Approach to Growing Food - WCAI - October 24th, 2019
- Yurok Tribes Connection to Klamath River Weakens as Ecosystem Declines - The LumberJack - October 24th, 2019