What GAO Found

The Office of Management and Budget (OMB) and General Services Administration (GSA) have taken steps to lead government-wide Technology Business Management adoption, but progress and results are limited.

Extent That the Office of Management and Budget's (OMB) Plans Addressed Elements of the Technology Business Management Taxonomy Version 3.0

OMB and GSA officials maintain that Technology Business Management implementation continues to be a priority. Nevertheless, until OMB establishes documented plans and agency expectations for the remainder of the taxonomy, uncertainty will cloud agency efforts. Further, the continuing absence of OMB direction could prevent the federal government from fully achieving intended benefits such as optimizing IT spending.

The government has faced longstanding challenges in IT management and spending transparency. In 2017, OMB announced its intention to improve insights into IT spending through government-wide adoption of the Technology Business Management Council's framework.

This framework provides a standard taxonomy that is organized into four layers (cost pools, IT towers, products and services, and business units and capabilities) intended to show an organization's total IT spending from different perspectives. These four layers are comprised of spending categories and subcategories.

GAO was asked to report on Technology Business Management implementation. GAO's objective was to identify progress OMB and GSA have made in the government-wide adoption effort. To do so, GAO analyzed and compared plans against relevant criteria, such as Technology Business Management Council guidance. It also analyzed data, as reported by agencies for fiscal years 2021 and 2022, and interviewed relevant officials.

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Technology Business Management: OMB and GSA Need to Strengthen Efforts to Lead Federal Adoption - Government Accountability Office