Stateside's conversation with Jeff Hadley, chief of the Kalamazoo Department of Public Safety.

Have you ever seen an old movie where police officers are walking the beat in a neighborhood? It turns out foot patrols are more than just a movie trope. They can actually be a way for police and public safety officers to build closer ties with the people they serve and protect.

A recent study by the Police Foundation examines that tradition of foot patrols, and how its working in four communities, including Kalamazoo.

Jeff Hadley, chief of the Kalamazoo Department of Public Safety, joined Stateside today.

The report from the Police Foundation singles out Hadleys department as taking a particularly innovative approach to build trust and enhance its relationship with the community.

Back in March 2014, the department launched its initiative by sending officers to knock on every single door in the city. Hadley said thats approximately 15,000 doors.

I mean, it was ambitious I will qualify that by saying not everybody answered the door or were home at the time we knocked on the door, but we figured wed reached a good number of our citizens, he said.

The department accomplished the task in 15 months time. Hadley said the experience was eye-opening for both the community and its officers.

"We have to humanize each other. And you cant do that on Facebook. You cant do that in a car. You have to do it connecting with people in a real way."

[Officers] really realized theres so many good people out here, in our community that support them, that need them, that want them. And, you know, that really came through in their discussions with the citizens during those contacts, he said.

This type of on-the-ground interaction with community members wasnt meant to be a one-time experience.

It really needs to be part of the everyday toolbox for any officer in any community, Hadley said. So it should become natural to them, right? Im going to get in my squad car, Im going to go to my district, Im going to answer my calls for service because thats part of what we do but in my free timeIm going to get out of my car, Im going to connect with people.

He said departments should be intentional about it until walking the beat and connecting with community members becomes part of the DNA of the organization.

We have to humanize each other, Hadley said. And you cant do that on Facebook. You cant do that in a car. You have to do it connecting with people in a real way and it has to be authentic and genuine thats what connects people and community together is their trust in you, their belief in you and their support of you. And this is just one way to do that from a grassroots organizational perspective.

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