Letter: Remember the Golden Rule – Asheville Citizen-Times

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The Citizen-Times 6:56 a.m. ET April 4, 2017

I was intrigued by the juxtaposition in the AC-T of two articles on faith.

Can you be an evangelist by nudging? The book review by Tim McConnell of Leonard Sweets, Nudge: Awakening Each Other to the God Whos Already There, and Chris Highlands, What does one Asheville rabbi think of nonbelievers?

Im struck by the contradiction of an evangelist using the Yiddish term nudge. Jews dont believe in evangelism so the irony of the statement stands out. Talk about mixing metaphors. Tim McConnell supports God speaks in so many ways to us, why can we not hear his voice? He implicitly dismisses those who are non-believers in his preferred religion, and further believes that it is important to gently bring them into the fold. On the other hand, Rabbi Batsheva Meiri of Congregation Beth HaTephila reflects a more inclusive view.

Judaism is less about beliefs than about action. Its not about creeds (the I believes) but concern is to discover the great commonalities because we cant claim truth with a capital T. In this Im proud to say my actions as a Jew have been and continue to be to be to follow the Golden Rule. My views on God have nothing to do with my behavior or beliefs.

Duffy Z. Baum, Weaverville

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Letter: Remember the Golden Rule - Asheville Citizen-Times

Ferrari’s Golden Rule: No Pink Cars – The Drive

Perhaps it should come as no surprise from a company that will literally send a cease-and-desist letter if you get a little too creative with your modifications, but it turns out Ferrari has a pretty strict policy when it comes to the colors they offer from the factory. You can order your supercar from Maranello in practically any shade you desire, with one glaring exception: no pinks. Yes, it appears Ferrari actually has a policy in place to try and safeguard their brand from the scourge of coral-colored cars and those who want them, as Ferrari Australasia CEO Herbert Appleroth confirmed to news.com.au.

It just doesnt fit into our whole ethos to be honest, Appleroth said. Its a brand rule. No Pink. No Pokmon Ferraris! There are other colors that arent in our DNA as well and they are wonderful colors too but some are perhaps more suited to other brands."

In other words, take your bad taste elsewhere, rich person. He does allow that Ferrari is known for its extensive personalization and custom one-off programs for extra-special clients, but the chances of them building a pink car from the ground up range from slim to none. Appleroth would rather customers stick to red, Ferrari's most popular color. Of course, this hasn't stopped the aftermarket from making pink Enzos a realitysomething that likely pains everyone at Maranello.

That's not to say they won't build you an ugly car if you've got the scratch and a good reason. Appleroth previously told Executive Style about his concern when a client asked for a yellow paint job with a blue and burgundy interior. He was hesitant to green light the project, because it's a pretty jarring combination, but decided to go ahead when the person told him this was to be their last Ferrari, and they wanted to be buried in it.

That's a nice gesture, but for an image-conscious company like Ferrari it also probably helped their decision-making that the car was going to end up six feet underground. So if you need to be the first with a factory pink LaFerrari, there is a tack to try.

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Ferrari's Golden Rule: No Pink Cars - The Drive

In the Neighborhood: A Meditation on the Golden Rule, Cheaters, and Prophets – Patheos (blog)

Jan and I were walking into the parking lot after a quick run to one of our local grocery stores, when we noticed a bumper sticker. At first glance it seemed one of those co-exist stickers with the letters twisted out of symbols from the world religions. However, as we looked more closely we could see it was a parody of that sticker and instead, while using world religions letters it read contradict.

Im certainly okay with that. I mean, after all. But, then in smaller print was a citation of a popular chapter and verse from the Gospel of John. So, it appears the meta message here is that while the worlds religions do indeed contradict each other all over the place, there is, actually, among them, a true one. And, in case were confused, heres a pointer to which one that is. Okay. We all have the right to an opinion.

But, I have to say, if I had to pick a true or, more accurately the truer one among the many, as fond as I am of my natal lineage, and how much the stories of the Bible have a place in my heart, it just wouldnt be Christianity. In Arthur C. Clarkes novel Childhoods End theres a kind of time machine, it cant be used to travel, but one can look at the events of the past. Once people got to see how all the religions got going the only one left was a very modified and deeply simplified form of Buddhism.

Me, I think that would be true, although I believe a simplified form of Daoism based exclusively on the so-called philosophical Daoists, and a similarly pretty pared down form of Confucianism might be able to stand the scrutiny of that time viewer. I fear thats it.

That said,I think that slogan contradict is important, and a wise complement, as well as challenge, to cooperate. Among the difficulties with the cooperate, is the impliedthey all teach the same truth. You dont have to go very far into a study of comparative religions to know how deeply they are not all the same. And, even to make the claim, somewhere way, way down at bottom they are all the same is going to be rough slogging. Some believe in creator, some do not. Some see an end to time, while some do not. Some see souls and some do not. Its pretty hard to find that very far to the bottom place where they are all the same.

But, there is one area where near as I can tell all the religions seem to in fact agree. Interestingly, most, maybe none consider it their primary teaching. But they all have it, and they all consider it pretty important. And that common thing is the Golden Rule, which most of us here in English speaking North America know in its formulation in the Gospel of Luke, in the King James version, as do unto others as you would have them do unto you.

The golden rule goes way back and it is found all around. As far as written records go some see it as far back as two thousand years before the common era in the Egyptian story the Eloquent Peasant. Reading it, frankly, I find that a stretch. The Odyssey, which might trace as far back as seven hundred years before the common era, has the goddess Calypso tell Odysseus shell be as careful for him as for herself, because she knows what is right and fair. Among the pre-Socratic philosophers of Greece both Thales and Pittacus of Mytilene, call us to not do that which we would not have done to us. And, while the rule isnt particularly obvious in Socrates, Plato or Aristotle (although I thank them deeply for that other bit of gold, the Golden Mean), the current continues to pop up among the Greeks here and there.

The Hebrew scriptures with strata that approach the Eloquent Peasants composition although as we understand the text more likely written closer to four or five hundred years before the common era in Exodus we are admonished to not oppress the foreigner, and in Leviticus to straight out love your neighbor as yourself. It is found in the hadith, the recorded sayings of the prophet Mohammed, and throughout muslim and particularly Sufi literature.We can find the Golden Rule in the Dhamapada, a collection of sayings attributed to Gautama Siddhartha, the Buddha of history. Confucius, from about the same period, tells us in his Analects not to do to others, what you would not want them to do to you. And the list just goes on and on. There are Muslim, Jewish, and Christian version, there are Hindu, Jain, and Buddhism versions, there is a Zoroastrian version. The gold rule abides among them all.

Even in our more secular era, we see it continue to be presented. For instance, some see a philosophical variation in Immanuel Kants categorical imperative, Act only according to that maxim whereby you can, at the same time, will that it should become a universal law. And for me, even more intriguing, Charles Darwin, writing in the Descent of Man opines that the social instincts the prime principle of mans moral condition with the aid of active intellectual powers and the effects of habit, naturally lead to the golden rule. As ye would that men should do to you, do ye to them likewise, and this lies at the foundation of morality.

And it may be even reflect natural patterning. Donald Pfaff, author of the Neuroscience of Fair Play: Why We (Usually) Follow the Golden Rule, tells how he read a paper by William Hamilton and Robert Axelrod showing that they could teach computers to behave in a according to what you could call reciprocal altruism, a fair-play principle.

Im moderately confident that the intuition that gives us the Golden Rule, and incidentally the Golden Mean, are built in, about as close to the hard wiring of our humanity as it gets. I am pretty sure it has something to do with our being mamas and herd animals. Although there is more to it, as the fact a computer can find a fair-play principle, suggests. Cooperation is critical to our survival.

All rather wonderful.

And, yes, shall we say, of course theres a fly in the ointment. This sense of fair does indeed seem to be built into our human consciousness. Generally we dont need an admonishment for something we all do. And, at about an equal level of strength so is a predilection to cheat, to advance ourselves over others. Human beings constantly are doing things that hurt others.

And, of course, we need that sense of self and that impulse for survival and advancement. Both of these goods, taken to extremes become destructive. Although, frankly, while absolutely see people who miss that the care for one another also means themselves, the excess that is more common, and dangerous in many directions is the preservation of ones self at all costs.

So, of course, the reality is we human beings live within a tension between these poles of our hearts.

And I suspect we may be looking at the deep structures of something else common among religions here. That is the problem of evil. Here we see something else common among the religions, a condemnation of the strong preying upon the weak. While there have always been a handful of people who value selfishness, Im looking at you Ayn Rand, these have always been outliers. The overwhelming majority of human beings and our religions rest upon a foundation of cooperation, of looking out for ones neighbors, of treating the other as we would treat ourselves.

But there is this conflict between selfishness and altruism. In some religions it becomes a cosmic war. And while in most good eventually prevails, I can think of at least one example where the forces of chaos eventually wins. The tension runs deep.

And, then, we can look around at the world we live in today. We have just elected a president who draws the smallest possible circle of who gets to be a neighbor, whose actions seem vastly more in concert with Ayn Rand than with Jesus, Buddha, or, for that matter, Darwin.

Now, in Jewish history in such harsh times when the rich put their boot on the neck of the poor, prophets arise and rail against the imbalance.

I consider these things, and I wonder if that prophet isnt getting ready to stand in front of the White House?

It feels that time is at hand.

Originally posted here:

In the Neighborhood: A Meditation on the Golden Rule, Cheaters, and Prophets - Patheos (blog)

Biffy Clyro swap The Golden Rule for the Golden Can as they receive Tennent’s Lager award – Glasgow Evening Times

Scottish rock legends Biffy Clyro swapped The Golden Rule for the Golden Can today, as they became the second recipients of Tennents Lagers brand new award designed to honour cultural legends.

The Ayrshire trio were presented with the Golden Can at a local boozer as they celebrated the 15-year anniversary of their first LP Blackened Sky which debuted on March 10 2002.

Tennents relationship with Biffy Clyro stretches back 18 years to 1999, when the band played the T Break Stage at T in the Park. Biffy went on to play the festival a record 10 times, climbing the bill with each appearance before headlining the main stage in 2014.

The brand has moved Mountains to create the hand-crafted cans, which have been specially designed as a tin shaped tip of the hat from Tennents to Scotlands cultural legends.

The Biffy boys will now join Trainspotting author and literary hero Irvine Welsh as they enter the Golden Can Hall of Fame. Welsh was presented the inaugural can in January ahead of the T2 Trainspotting premiere for his considerable service to Scottish literature, stage, film and social media.

Tennents will award future Golden Cans to deserving Friends and Enemies from sport, music, comedy and other areas of Scottish culture over the coming months.

Frontman Simon Neil said: "Tennents has played a role in some really special moments throughout our career, from the T break Stage all the way to the Main Stage at T in the Park, so its cool to receive the Golden Can Award.

"We hold the record for the most appearances at T in the Park which is something were very proud of, and it was an honour to headline in 2014.

"Big thanks to Tennents for giving us the second ever Golden Can. Its amazing to join Irvine Welsh as a recipient, and we look forward to seeing who joins us on the list

Alan McGarrie, Head of UK Brand Marketing at Tennents, said: Nobody can argue that Biffy Clyro are one of the biggest bands Scotland has ever produced. Were Semi-Mental about them as they are of course one of the biggest success stories of our T-Break program. Their career truly has reached Biblical status, making them a perfect choice to receive the Tennents Golden Can Award.

The boys will now be joining Irvine Welsh in our Hall of Fame, so theyll be in good company. Well be handing out more Golden Can Awards to deserving Scots in the coming weeks and months, so keep an eye out for the next one. Mon the Biff!

Tennents is Scotlands favourite lager. The brand has been heavily involved in the Scottish cultural landscape for many years through multiple activities and initiatives across music, sport and more. Tennents has created the Golden Can Award to acknowledge other groups and individuals who have elevated Scotlands cultural standing.

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Biffy Clyro swap The Golden Rule for the Golden Can as they receive Tennent's Lager award - Glasgow Evening Times

OPINION: If only our institutions practiced the Golden Rule – Opinion … – Nantucket Island Inquirer

By R. Jay Allain

In an age that almost seems allergic to simple solutions, here's one -- a plausible idea for slashing mistrust towards our main institutions: Make practicing the Golden Rule a core value at every one.

Specifically, if each institution and its representatives began to treat all those who rely on it -- regardless of the person's race, gender, age or socioeconomic class -- as they themselves would like to be treated, a brave gust of cleansing wind would refresh every hallowed hall. Hope would surface. But to really happen, key obstacles to such mutual caring, like entrenched moneyed interests, would have to be reduced with all deliberate speed.

Take government. Is democracy itself not a lofty experiment which insists the rights and well-being of the humblest American matters as much as that of the richest among us? Yet today, powerful forces hound elected officials to insure their own economic interests are met -- regardless of its impact on the average American or the environment. These forces need to be skillfully removed. Until then, countless suffer from under-representation -- even as schools and bridges erode, good jobs depart, child-care costs soar and drinking water becomes unhealthy.

Consider medicine. Would any physician -- or health insurance CEO -- let his or her own mother or child be denied affordable, quality medical care because they couldn't afford it? No! Yet today, despite increased coverage through the Affordable Care Act, millions of fellow Americans face uncertainty under President Trump -- and a lack of care due to unfairness and costs in the current system. The rush to repeal Obamacare with no viable alternative is itself a scandal -- and a clear trashing of the Golden Rule. As the saying goes: "Without hope, the people perish" -- and shrinking life expectancy rates attest to it. We must demand better.

Finally, in the vital realm of science, let's examine an aspect of this institution with particular relevance for residents of Southeastern Massachusetts, namely, the Nuclear Regulatory Commission. Would any of its esteemed members live -- or ask their relatives to live -- near an obviously failing nuclear plant? Hardly. To be fully credible, such authorities would have to insist such a facility be completely overhauled -- or quickly closed down. Yet the NRC seems prone to vacillate and hedge its defense of public health when the financial interests of nuclear power companies are involved. This subverts their mission to protect the public -- something only we, the people, can remedy. Let us do so, even as we insist the once revered Golden Rule be rescued from the endangered list.

R. Jay Allain lives in South Yarmouth.

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OPINION: If only our institutions practiced the Golden Rule - Opinion ... - Nantucket Island Inquirer

Much to be gained from Golden Rule – Jackson Clarion Ledger

Becky Vaughn-Furlow, Business Columnist 5:00 p.m. CT March 4, 2017

The AFLAC duck is seen in an image released by the company. Linda Kaplan Thayer's small advertising firm won the Aflac contract. Aflac contacted her to pitch an idea for an ad campaign because of referrals by influential individuals she had been kind to by taking the time to give them free advice over lunch.(Photo: AP Photo/Aflac)

Being kind or being nice is not being passive or being a pushover. Instead it is the epitome of ethical behavior. Treating other people like you would like to be treated, whether it is co-workers, customers or managers, does pay off in all relationships, including professional relationships, personal relationships, at home and on the job.

It pays off in businesses. If you don't believe it, just check out Chick-fil-A's financial success. Employees of the very successful restaurant chain are trained to say "please" and "thank you." These are simple things that are the secret to the company's success. According to a report, Chick-fil-A employees said "thank you" in 95.2 percent of drive-thru encounters, based on data from 2,000 restaurant visits to 15 restaurant chains. In 2015 Chick-fil-A generated more revenue per restaurant than any other fast food chain in the U.S. Average sales per restaurant were nearly $4 million.

RELATED: Vaughn-Furlow: Customer service is not dead

ALSO READ:Want a good manager? Invest in training

Superior customer service drives higher sales per unit and far outpaces other chains like KFC, Pizza Hut and Dominos with more than twice as many U.S. locations. One of the big differences is hiring the right kind of employees who embrace the company's culture, followed by the amount of time and money spent on training employees.

Kindness emerges from those who are confident, compassionate and comfortable with themselves. Kind individuals are loving and giving out of the goodness of their heart. It is in their nature to care and exhibit kindness with no ulterior motives. Niceness is being pleasant or agreeable to others, sometimes conforming to what they believe society expects or sees as "nice." The "nice" person is often focused on doing nice things in order to be perceived by others as being a nice person. I think the defining difference is that people can be trained and instructed to be nice but the exhibiting of kindness comes from the heart and is a core value.

The kind treatment of people is unfortunately undervalued in many businesses and other organizations. It is one of the most important qualities of a healthy workplace culture. It inspires a higher level of employee engagement. When the leadership of an organization possesses this quality it filters down through the entire business, enhances teamwork and results in excellent customer service.

Being kind is a trait missing in so many people, being replaced by arrogance and egotistical behavior. It is not a sign of weakness but instead a true sign of strength demonstrated by positive deeds and actions. It shows the deep-down motivation from the heart. No one wants to work in or do business with an organization that is arrogant or ruthless.

An example of how kindness has paid off is the story of the creation of the famous Aflac duck. It was introduced in 1999 by Linda Kaplan Thaler's small advertising firm. As it turned out, Aflaccontacted her to pitch an idea for an ad campaign because of two referrals by individuals who were influential people she had been kind to by taking the time to give them free advice over lunch. Thaler won the lucrative contract, and the Aflacduck has since become a TV sensation allbecause of thekindness being shown with no ulterior motive. The firm now has over 700 employees and accounts worldwide.

To get it down to each of us, think about places you like to shop and go back to because of the way you are treated. On the other hand, there are businesses you avoid because of poor customer service and rude treatment. We often pay more for products and services from the places where we feel appreciated and are treated well. And on top of that, we share with our friends, family, neighbors, anyone who will listen, about the bad experiences at businesses we don't patronize anymore. The referrals we make from being treated well are more valuable to a business than many dollars spent in advertising. There is nothing more valuable as a personal testimony.

Can you make a commitment to altruistic behavior to improve your customer service? We never know how much a customer or person we come in contact with needs a smile, a kind word or a listening ear. A phone call, card, email or text sent to someone who is ill, lonely or otherwise going through difficult times has such a positive impact and it takes so little effort, time or money.

When you are kind to others it will help you with your attitude and somehow lighten the load of your own burdens. Some of the kindest people I know are themselves dealing with inner struggles that most people are not aware of. You have read that it takes more muscles to frown than to smile. Try placing a small mirror in a place you can see yourself as you answer the phone. A smile comes across on the phone in your voice tone even though the customer can't see you.

You have the ability to satisfy the customer and gain satisfaction in a job well done as well asincrease customer loyalty. Keep in mind, customers are the reason you have a job. Enjoy making a difference in the customer experience and increase your value and success of your business.

Contact Becky Vaughn-Furlow at bvaughnfurlow@gmail.com.

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Much to be gained from Golden Rule - Jackson Clarion Ledger

Career Corner: The Golden Rule – Journal Record (subscription)

Angela Copeland

Have you ever gotten an email from someone who you just want to ignore? Perhaps its from a vendor you work with who wants to tell you about a new product he or she is selling. The email provides no immediate value for you. Theres nothing you can do about it right now, and frankly, youre busy. Youre so far up to your eyeballs in reports that you can barely breathe. Weve all been there. I can definitely relate. The easiest thing to do is often to ignore the email.

Now, think back to how you landed your last job, or maybe the one before. Chances are good that you found it not by applying online, but through a professional contact. Theres a good chance that you previously worked with that person, either directly or indirectly.

Its extremely common to be recruited by an outside company you do business with either your customer, or your supplier. After working with you, a company has a chance to see you up close. They know just how professional you are, and how devoted you are to your craft.

But, this will only happen if you treat those around you with a certain level of respect. Taking a moment to let people know youve received their email can mean the world, even if youre not able to fulfill their request. Im not suggesting that you say yes to everyone. And, Im certainly not suggesting you respond to things that are clearly spam. You dont have time for that.

But, do take the time to value those around you even on the days when theyre asking for something rather than offering something. For example, if someone is asking for a meeting that you would normally be open to, but are just too busy to take, send an email letting him or her know youve received the message and would like to meet, but are swamped for the next few weeks. Most everyone understands the concept of being busy at work. Or, if a person is asking for your help with something that you really cant do right now due to existing commitments, be honest and upfront.

The most difficult scenario is when you dont respond at all. When you ignore an email, it doesnt just tell the person that youre busy. It tells them that theyre not important. It says that youll respond only if youre getting something out of the deal. And, it says that you may not be as professional as he or she thought.

When youve been with one company for a number of years, this can begin to seem normal. You want to be efficient and use your time in the best way. But, sometimes something unexpected can happen. Your company may lay off an entire division. If youve focused all of your attention on internal folks, while not nurturing outside relationships, you may struggle more to find something new.

It goes back to the Golden Rule: Do unto others as you would have them do unto you.

Angela Copeland is CEO and founder of Copeland Coaching and can be reached at CopelandCoaching.com or on Twitter at @CopelandCoach.

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Career Corner: The Golden Rule - Journal Record (subscription)

Golden Rule of Chaplaincy: Thy Shoes Matter – Boston.com

Think of a chaplain, and the quirky character of Father Mulcahy from the beloved TV show M*A*S*H might come to mind. But while chaplain Alyssa Adreani of Newton Wellesley Hospital likes to laugh at this image, as a female multi-faith cleric, shes far from the typical male stereotype. As Adreani, 41, likes to point out, she isnt just hanging out in the hospital chapel and doesnt wear a collar or a cross. Instead, as she makes the rounds from the NICU, oncology, ICU, orthopedics, and medical/surgical units, she follows her own Golden Rule of chaplaincy, which is: Wear comfortable shoes. The Globe spoke with Adreani about how hospital chaplains are considered part of the treatment team, even improving health outcomes.

Early on in my training, I would get questions like, Are you a priest? A nun? I would get flustered but then realized that people are curious. Then they would say, You dont look like a chaplain, to which I would reply, What does a chaplain look like? I did learn the hard way not to wear a black suit to work; I once wore one and the patient saw me and turned white, as if I was preparing for their death bed.

To become a board certified chaplain requires a rigorous preparation process that includes 1,600 hours of clinical training and ministry. One of my first days of my internship, I walked into a patient room, and she was crying, and said, Why is God punishing me? I got thrown into the deep end right away on that one.

Lifes most significant events regularly occur in the hospital. I do deal mostly with death, illness or decline, but I also visit the maternity units as well. It is an incredible blessing to see both ends of the spectrum. Chaplains really do see birth, death, and everything in between. Im really lucky to work at a hospital where spiritual care is valued. That said, people may misunderstand what a chaplain does or does not do. For example, patients may worry that a chaplain will judge them or try to convert them thats definitely not what we are about. We also, unfortunately, cant perform miracles.

I cant assume anything when I walk into a room and see a person for the first time. People surprise me everyday the way in which people experience and practice their faith and spirituality is amazing. Everyone has a story it is my privilege to listen to it. A lot of patients or families find it helpful to talk to a neutral party. They may just need to vent, to think out loud, to process something. They may want to hold a hand and pray or they may just want someone to sit with them to bear witness to the life that is passing. Some of my most memorable experiences have been really tough watching a young mom die; blessing a deceased toddler; holding a stillborn infant. These are excruciatingly difficult and a constant reminder of lifes fragility. There are definitely hard days, days when I am horrified by how unfair and unpredictable life can be.

Being a chaplain has given me a deep thirst for life I dont want to let it pass me by. I want to do everything I can run up mountains, travel, go skydiving, learn a new language. Im a runner, and being a chaplain hasnt made me run faster, but its made me appreciate running more. When I run, I pray for my patients, the staff, and others. I think about those who cant run. I run a little further for them.

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Golden Rule of Chaplaincy: Thy Shoes Matter - Boston.com

Engineering’s Golden Rule – Sourceable

As a result, the Golden Rule permeates Australian society, in our courts and parliaments, and our laws and judgments. It is an integral and inalienable part of our social infrastructure.

Cambridge professor David Howarths recent book, Law as Engineering: Thinking About What Lawyers Do, considers some of the implications of this. Howarths thesis is that most UK lawyers do not argue in court. Rather, on behalf of their clients, they design and implement, through contracts, laws, deeds, wills, treaties and so forth, small changes to the prevailing social infrastructure.

Australian law practice seems to follow a similar pattern, and this is a good and useful thing; without these ongoing small changes to social infrastructure there would be large scale confusion, massive imposition on the court system, and general, often escalating, grumpiness.

Engineering serves a similar function. Engineers, on behalf of their clients, design structures and systems that change the material infrastructure of society.

This is also a good and useful thing. And, with the history of and potential for significant safety impacts resulting from these physical changes, engineers have over time developed formal design methods to ensure safe outcomes.

These methods consider not only the design at hand, but also the wider physical context into which the design will fit. This includes multi-discipline design processes, integrating civil, electrical, mechanical, chemical (and so on) engineering. It also includes consideration of what already exists, and the interfaces that will arise. Road developments will consider their impact on the wider network, as well as nearby rail lines, bike paths, amenities, businesses, residences, utilities, the environment, and so on.

Howarths book considers this approach to design in the framework of changing social infrastructure. He argues that lawyers, in changing the social infrastructure, ought to consider how these changes may interact with the wider social context to avoid unintended consequences. As an example, he examines the 2009 global financial crisis in which, he argues, many small changes to the social infrastructure resulted in catastrophic negative global impacts.

Following formal design processes could have, if not prevented this situation occurring, perhaps at least provided some insight into the potential for its development. But the question arises: how should negative impacts on social infrastructure be identified? In contrast to engineering changes to material infrastructure, social infrastructure changes tend not to have immediate or obvious environmental or health and safety impacts.

One option that presents itself is also apparent in good engineering design. Engineers follow the Golden Rule. It is completely embedded in engineering practice, and is supported and reinforced by legislation and judgements. Engineers design to avoid damaging people in a physical sense. Subsequent considerations include environmental harm, economic harm, and so on.

A key aspect of this is consideration of who may be affected by infrastructure changes. Proximity is critical here, as well as any voluntary assumption of risk. That is, potential impacts should be considered for all those who may be negatively affected, and who have not elected to put themselves in that position. This is particularly important when others (such as an engineers or lawyers client) prosper because of such developments.

A recent example involving material infrastructure is the Lacrosse tower fire in Melbourne. In this case, a cigarette on a balcony ignited the buildings cladding, with the fire spreading to cladding on 11 floors in a matter of minutes. The cladding was subsequently found to not meet relevant standards, and to be cheaper than compliant cladding.

In this case, it appears a design decision was made to use the substandard cladding, presumably with the lower cost as a factor. Although it is certain that the resulting fire scenario was not anticipated as part of this decision, the question remains as to how the use of substandard materials was justified, given the increased safety risk to residents. One wonders if the developers would have made the same choice if they were building accommodation for themselves.

In a social infrastructure context, an analogy may be that of sub-prime mortgages being packaged and securitized in the United States, allowing lenders to process home loans without concern for their likelihood of repayment. In this scenario, more consideration perhaps ought to have been given by the lawyers (and their clients) drafting these contracts as to, firstly, how they would interact with the wider context, and, secondly, whether the financial risks presented to the wider community as a result were appropriate. In many respects the potential profits are irrelevant, as they are not shared by those bearing the majority of the risk.

The complexities here are manifest. Commercial confidentiality will certainly play a role. No single rule could serve to guide choices when changing social or material infrastructure, and unforeseen, unintended consequences will always arise. But, when considering the ramifications of a decision, a good start might be: how would I feel if this happened to me?

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Engineering's Golden Rule - Sourceable

Email and The Golden Rule – Memphis Daily News – Memphis Daily News

VOL. 132 | NO. 43 | Wednesday, March 01, 2017

Career Corner

Angela Copeland

Have you ever gotten an email you just want to ignore? Perhaps its from a vendor you work with that wants to tell you about a new product theyre selling. The email provides no immediate value for you. Theres nothing you can do about it right now, and frankly, youre busy. Youre so far up to your eyeballs in reports that you can barely breathe.

Weve all been there. The easiest thing to do is often to ignore the email.

Now, think back to how you landed your last job, or maybe the one before. Chances are good that you found it not by applying online but through a professional contact. Theres a good chance that you previously worked with that person directly or indirectly.

Its extremely common to be recruited by an outside company you do business with either your customer or your supplier. After working with you, a company has a chance to see you up close. They know just how professional you are and how devoted you are to your craft.

But this will only happen if you treat those around you with a certain level of respect. Taking a moment to let someone know youve received their email can mean the world, even if youre not able to fulfill their request.

Im not suggesting that you say yes to everyone. And, Im certainly not suggesting you respond to things that are clearly spam. But do take the time to value those around you even on the days when theyre asking for something rather than offering something.

For example, if someone is asking for a meeting that you would normally be open to but are just too busy to take, send an email letting them know youve received their message and would like to meet but are swamped for the next few weeks. Most everyone understands the concept of being busy at work. Or if a person is asking for your help with something that you really cant do right now due to existing commitments, be honest and up front.

The most difficult scenario is when you dont respond at all. When you ignore an email, it doesnt just tell the person that youre busy. It tells them that theyre not important. It says that youll only respond if youre getting something out of the deal. And it says that you may not be as professional as they thought.

When youve been with one company for a number of years, this can begin to seem normal. You want to be efficient and use your time in the best way. But, sometimes something unexpected can happen. Your company may lay off an entire division. If youve focused all of your attention on internal folks while not nurturing outside relationships, you may struggle more to find something new.

It goes back to the Golden Rule: Do unto others as you would have them do unto you.

Angela Copeland, CEO and founder of Copeland Coaching, can be reached at CopelandCoaching.com.

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Email and The Golden Rule - Memphis Daily News - Memphis Daily News

Is the Golden Rule Still Alive and Well in America? – Huffington Post

"This instinct to humiliate, when it's modeled by someone in the public platform, by someone powerful, it filters down into everybody's life cause it kinda' gives permission for other people to do the same thing. Disrespect invites disrespect, violence invites violence." - Meryl Streep

People mimic each other in society. That's how trends happen. That's how fashion occurs. And that's what creates culture. When children grow up among kindness, they are more likely to be kind. When they are abused, they are more likely to abuse. When permission is given to hate or disrespect, hate can bubble up and find new life.

Dr. Philip Zimbardo saw how easily hate and abuse can take shape when, in 1971, he conducted a social psychology experiment at Stanford University called the Stanford Prison Experiment. Student volunteers were randomly assigned to be either a prison guard or prisoner. They were authorized by the professor to assume their respective roles. After a few days in the experiment, the guards became mean and abusive, and the prisoners became docile and fearful. Good people turned bad.

I encountered hate in America in 1995 when the anti-bullying and kindness program my wife and I co-founded, Project Love, did an all-day "Power of Kindness" workshop for a high school in rural Ohio. The following day, I returned a call to my pager. The number I called had a white supremacist recording that said, "We are going to kill all the Jews and Blacks that are ruining our country, grind them up and use their remains as fertilizer."

Being Jewish, my wife and I were shaken but not deterred from our mission to instill positive values in young people. I recognized the truth of the old saying that, "You can curse the darkness or light a candle." I wanted to curse, but we chose instead to "light candles" and saw the power of kindness -- unleashed in 500+ schools that we have worked with -- transform bystanders into active kindness ambassadors, bullies and gang members into forces for good, and schools into communities of civility and respect.

We also have seen troubled schools in which pressured teachers using harsh discipline failed to increase achievement and where meanness, bullying and gang activity even increased. I knew then what I have witnessed hundreds of times since: that meanness increases meanness and kindness increases kindness. Both unleash chain reactions.

These same chain reactions are taking shape currently in America. There is a country that fears immigrants, and one that welcomes them. One that has punched and insulted Sikhs and other turban-bearing Americans who look different and foreign, and the other that relishes diversity and expansive opportunity. One that last week toppled almost 200 gravestones in a Jewish cemetery in St. Louis and called-in bomb threats to 64 Jewish Community Centers across the country, and the American-Muslim community that raised more than $100,000 in a few days to repair the cemetery's damage. The Muslim community didn't have to do that; they weren't culprits in this incident. But, despite having seeing meanness against them, they chose kindness and the Golden Rule.

The Golden Rule is not a lofty missive. Its premise is fundamental to order. In his book, "Tipping Point: How Little Things Can Make a Big Difference", Malcolm Gladwell describes a tipping point as "the moment of critical mass, the threshold, the boiling point. The book offers insight into the phenomenon of sociological changes that color our daily lives. Gladwell states: "Ideas and products and messages and behaviors spread like viruses do. Kindness or meanness? Both forces take on lives of their own.

I saw this dynamic take shape this past weekend with my friend, an immigrant who has achieved the American Dream, albeit amidst receiving bumps, bruises, disrespect and bullying as a middle manager in the workplace. He voted for Donald Trump because he feels ignored and wants to change the system. When I pointed out to him that -- although some change is needed -- the henchmen of change, like gangs on the streets of our cities, are bearing and breeding meanness, racism, nativism and anti-semitism, he said that he didn't care. "You can't change an entire system by being nice and respectful. This is a war. We have to rip down the entire system to succeed," he said. He isn't a white supremacist, racist or anti-semite. He's just been sucked in by the destructive force of meanness.

The aggressive language toward immigrants and the media, the mania of deportations, the scapegoating of immigrants, coupled with fear of Americans being denied jobs, pile up in our nation's discourse to give license to fringe groups that otherwise would remain mostly hidden beneath the surface. Others like my friend see meanness as necessary to ripping apart the system they feel has dissed them. Why should they be nice if others aren't nice to them? Despite their reasons, both the fringe groups and people like my friend are awkward partners who believe that their end justifies meanness and sometimes hate.

Still others -- I count some friends and many politicians in this category -- choose to stand on the sidelines, ignoring hateful messages and emerging meanness because they want to enact their agenda, no matter how it is achieved. The meanness doesn't affect them, so it's easy to ignore. How wrong they are. They don't realize that, as America turns meaner, our country's culture will change, some of our core values will erode, and the boomerang will come back to hit them, as well. The tipping point in Nazi Germany started with good people standing by and doing nothing.

Ian Grillot, the American who risked his life and was wounded confronting a gunman in the recent hate shooting of two Indian engineers in Kansas City said, "I was just doing what anyone should have done for another human being. It's not about where he's from or his ethnicity. We're all humans, so I just felt I did what was naturally right to do."

Grillot represents the goodness and positivity that have defined America since our founding, but there are negative forces that will change this. I have no doubt that our nation is currently at a tipping point that has the potential to result in long-lasting and even dire consequences. Will you have the courage to stand up for kindness, hope and generosity? Or will you succumb to the national virus of meanness, incivility and fear.

Muszynski is Founder of Purple America, a national initiative of Values-in-Action Foundation to re-focus the American conversation to a civil, productive and respectful dialogue around our shared values. To see America's shared values and get involved, go to http://www.PurpleAmerica.us. Project Love is a school-based character-development program of Values-in-Action Foundation. To see information about Project Love school programming, go to http://www.projectlove.org.

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Is the Golden Rule Still Alive and Well in America? - Huffington Post

Five golden rules to always be in profit when you invest in equities – Economic Times

NEW DELHI: After a rally of more than 8 per cent in the first two months of 2017, voices have become louder on Dalal Street that the benchmark equity indices may touch fresh all-time highs in the coming weeks.

The 30-share BSE Sensex surged 2,186 points, or 8.21 per cent, to 28,812 on February 27 from 26,626 on December 30, 2016.

The momentum may remain positive in the long run, as India could see a rating upgrade in the coming months on account of a slew of reforms by the government, including an ambitious plan to introduce the Goods and Services Tax (GST).

GST is expected to improve tax compliance in the medium term besides removing barriers to investment, particularly for foreign direct investment. It will also improve the ease of doing business.

India is on the right track to see rating upgrades in the coming years, brokerage Nirmal Bang Securities said in a report.

If you are an equity investor or are planning to be one, here are a few golden rules that can help you be in profit on Dalal Street.

Rome was not built in a day This adage perfectly tells the story of investors who bought shares of Eicher Motors in 2010 in anticipation of robust gains. Those who sold the stock in the interim have definitely missed the bus. Eicher Motors is one of the companies that have witnessed tremendous growth in market capitalisation since FY11.

On April 1, 2010, the company commanded a market capitalisation of Rs 1,759 crore, which was 4.52 per cent of Hero MotoCorps total market-cap of Rs 38,897 crore. At present, Eicher Motors market capitalisation is around 104 per cent of that of Hero MotoCorp. The share price of Eicher Motor has surged 3,590 per cent since the beginning of FY10, rising from Rs 659 to Rs 24,333 at the end of Mondays trade. The Hero MotoCorp stock has rallied 62 per cent to Rs 3,168 on February 27 from Rs 1,947 on April 1, 2010.

There are several examples that have created wealth for investors who gave time to their investment. Another example is Symphony, which surged 3,835 per cent to trade at Rs 1,337 on February 27, 2016 from Rs 34 on April 1, 2010.

Three years is the minimum time one should give to a quality stock to grow. If business or industry dynamics looks in favour of a stock, then one can stay invested even longer, said Anil Rego, CEO, Right Horizons.

Dont depend on stock trading for daily need Market experts say a big no to first-time or novice investors who are planning to totally depend on stock trading to meet their day-to-day needs. This is not going to work, as the pressure of your daily requirement is going to take precedence over the fundamental principle of stock investment, which is that you cannot make the market dance to your tune. Its always the other way around. Expect the market to always go the other way when you need it to behave in a particular manner.

Your risk profile is of paramount importance Dont invest in stocks beyond your capacity. You should always check your risk appetite before putting money in equity. Your risk profile is dependent on your day-to-day requirements, number of dependants and your age. Proper financial planning can help you to check your risk profile. There are online tools that can help you check and understand your risk profile, Rego said.

Also, there are some thumb rules like the 100 minus age formula, which can tell you how much risk can you take in equities. Going with that rule, if your age is 35, you can allocate 65 per cent of funds into equities. In case of a conservative investor, the rule can be changed to 80 minus age.

Dont trade with borrowed funds Market experts believe the domestic market is highly volatile, so investing borrowed money in equity is not a wise idea. However, some professionals at certain point do go for leverage when they are bullish on market conditions and when they understand a business cycle.

Booking profit is important Many people do not understand the selling part. It is not possible to get the right price all the time for your holdings. Broadly, the right time to book profit is when the overall dynamics of the industry and a company does not look in favour of the stock. If you want to be a disciplined investor, you should set a target and exit when it is achieved, Rego said.

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Five golden rules to always be in profit when you invest in equities - Economic Times

Apply the Golden Rule to immigrants – Statesman Journal

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For those who want to throw the law-abiding illegal immigrants out of our country, please sit down with your mama and have her teach you the Golden Rule.

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Statesman Journal 1:02 p.m. PT Feb. 27, 2017

Letter to the editor.(Photo: Stock art)

For those who want to throw the law-abiding illegal immigrants out of our country, please sit down with your mama and have her teach you the Golden Rule.

Who do you know who would work in our farm fields and harvest the food you and I eat to feed, clothe and house their family for minimum wage after they have withheld city, county, state and federal taxes and FICA from their check and then refuse to give them a drivers license? Could you do this without some form of subsistence?

After trying to feed, clothe and house their family, how could they ever afford hundreds of dollars for a green card and travel expenses to Portland or all the fees and other expenses for citizenship for them and each member of their family in order to make all of them legal citizens? Why cant these problems be resolved?

How would you like to be thrown in jail and then be deported for just trying to give your family a better life?

If our forefathers had treated our immigrating ancestors the way some of you want to treat these Mexican families, you might not be here.

Tom Gates

Salem

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Measuring life by the Golden Rule … not a cellphone app – Bristol Herald Courier (press release) (blog)

We were sitting in front of the fireplace, relaxing in the warm glow, each reading some light material, almost dozing. Outside our den windows, the sun had retreated and swept away the last beautiful tones of a lingering sunset. Suddenly the serene darkness was interrupted by the sound of raindrops on our roof.

In unison, Sammie and I raised our heads from the books in which we had been engrossed and looked at each other. First to speak, she addressed me with a simple question. Is that rain? she asked quietly.

After a slight pause in the conversation a chance to make a decision of whether to drag myself from the comfort of my chair, force myself to take the half-dozen steps across the room, turn on the back porch light, peer through the glass at the drops of water bouncing off the deck or not I answered.

Just a minute, Hon. I dug into my pocket. Let me check the Weather Channel App on my phone and Ill see what its doing.

Of course I was at least half kidding in an attempt to entertain my wife, who seemed to be getting a bit bored with her book. On the other hand, I was only half kidding. I knew we were getting precipitation in the Fairmount hood, but before we began our discussion of the weather, I thought it might be wise to check the weather app for the forecast. The current temperature, the expected overnight low, predictions for hourly conditions over the next forty-eight hours, projections for the next fifteen days, and maybe even what those same projections were for the cities where all of our relatives reside.

Could I get you to participate in a very unscientific experiment with me? Take a simple survey. One question. If youd like to be a part of this study email your answer to me at the address below. Heres the question: Do you believe we the people have become too dependent on our technical device? (Emphasis is on the word Too.) Please send your response ASAP so I can tally the results. I will be watching my phone for your Yes or No by email.

Seriously nowdo you ever see people sitting together in a restaurant, texting instead of carrying on a conversation? Maybe theyre checking their email, watching the news or a ballgame, or playing a game? Perhaps they are texting the person sitting across the table.

How many times have you seen someone texting or watching a movie while they drive? Scary, huh? Have you ever done any of the above? Honestly! Okay! I have done some of those things, but I have never texted while driving. Maybe Ive read a text while sitting at a red light, but I didnt send a text and I always put my phone down when the impolite driver behind me blew his horn impatiently.

Here are a couple of thoughts for you while you prepare to take the survey:

First, the Golden Rule says, Do to others as you would have them do to you. (NIV)

Second, humans can predict the weather, but we cant control it. Matthew 5:45 tells us that God sends sunshine on the good and evil alike and He causes it to rain on the righteous as well as the unrighteous. And in John 3:8 we find these words, The wind blows where it wishes and you hear it, but you cant tell where it comes from or where its going. (Prognosticate means to offer an educated guess.)

As the weather goes, I must agree with Mark Twain (or maybe it was Charles Dudley Warner), when he said, Everybody talks about the weather, but nobody does anything about it.

As far as the Golden Rule goes, our world would be a better place if we would just do it!

We talk about the weather more than we discuss the Golden Rule. Just remember: you cant do anything about the weather, but you can do something about the way you treat other peoplewhether on an electronic device, driving or just living in general!

Steve Playl is chaplain at Bristol Regional Medical Center. He may be contacted at playlsr@yahoo.com.

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Measuring life by the Golden Rule ... not a cellphone app - Bristol Herald Courier (press release) (blog)

Ron Forthofer: To live by the Golden Rule, we must recognize the ‘others’ – Longmont Times-Call

People early on learn the Golden Rule, essentially to treat others (regardless of differences) as you wish to be treated. This idea is found in many faiths as well. For example, love and compassion, not hatred and coldness, are a key part of Jesus' teachings as well as part of other religions.

The political campaigns and outcome of the Nov. 8 election have served as a wake-up call for many and emphasized the need for people to recommit themselves to the Golden Rule. There is now a widespread realization that there are increased threats, including violence, to vulnerable populations, especially minorities, immigrants, gays, poor people and the disabled in this country. It is great that so many people today are engaging in the effort to support the vulnerable who have been suffering for decades or longer.

However, it's not just individual and group acts of discrimination that are of concern. Vulnerable groups have long been targeted by biased policies and by systemic racism. Examples include the abuse of blacks during the Jim Crow period and the theft of properties and internment of Japanese-Americans during World War II.

From colonial time, and especially in hard economic times, the rich and powerful used the idea of divide and conquer to keep the overwhelming majority of people from coming together to challenge the power of the few. Unfortunately, this approach is still effective. Hatred against and fear of minorities (including immigrants) is stoked by scapegoating them for the recurring economic hardships and for crimes. Until we understand how we are being manipulated to protect the interests of the 1 percent, we won't achieve an economic system meet the needs of the people and the race to the bottom will continue.

Martin Luther King Jr. said: "Injustice anywhere is a threat to justice everywhere." Therefore we also have to consider our treatment of peoples in other nations. For example, we have allowed and often encouraged our government to use extreme violence against people who were different from us, especially when we coveted their lands and/or resources. We tended to view the other as inferior, even less than human, and therefore we seemed to think that we could violate the Golden Rule as well as international and human rights laws.

The genocide against Native Americans is a horrific example of our violations. Our government and population acted shamefully against Native Americans, including breaking most treaties negotiated with them. Unfortunately, the treatment of the Sioux water protectors at Standing Rock demonstrates that we have made little progress in following the Golden Rule toward these fellow humans.

The fire bombings of several German and Japanese cities and the use of nuclear weapons against Hiroshima and Nagasaki showed our almost total disregard for civilian lives. By its bombing of cities, the U.S. followed the lead of the enemies and of Britain in committing atrocious war crimes.

According to J. Robert Oppenheimer, even before the approval of the use of the atomic bomb, Secretary of War Henry Stimson expressed dismay at the "appalling" lack of conscience and compassion ushered in by the war. Stimson stated that he was disturbed by the "complacency, the indifference, and the silence with which we greeted the mass bombings in Europe, and, above all, Japan." This indifference likely was also found in the populations of Germany, Japan and Britain.

More recently, the U.S. committed horrendous crimes in Vietnam, Laos and Cambodia as well as in the Middle East, starting in Iraq. The illegal and immoral attack on Iraq has played a major role in creating the disaster spreading throughout the Middle East. We, the U.S. public, have generally shown a lack of compassion for the victims of our crimes.

If we are ever to live up to the Golden Rule, all people must realize that the "others" are fellow human beings with equally valuable lives.

Ron Forthofer is a retired professor of biostatistics who lives in Longmont.

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Ron Forthofer: To live by the Golden Rule, we must recognize the 'others' - Longmont Times-Call

United Way to present Golden Rule-Lightkeepers, Fabric of our Community Awards – Jacksonville Daily News

The Golden Rule Lightkeepers Awards a partnership between the United Way and The Daily News along with the City of Jacksonvilles Fabric of Our Community Award will be presented at this years luncheon on Friday

Excellence will be recognized this week at a luncheon to honor community volunteers.

The Golden Rule Lightkeepers Awards a partnership between the United Way and The Daily News along with the City of Jacksonvilles Fabric of Our Community Award will be presented at this years luncheon on Friday at noon at the Courtyard by Marriott in Jacksonville.

The awards are something United Way Volunteer Onslow Director Shelly Kieweg said highlight the accomplishments of local volunteers.

When we recognize excellence, we acknowledge volunteer efforts that go above and beyond, which in turn makes them feel proud of their own accomplishments and want to continue to volunteer for us, Kieweg said. Volunteers are priceless. They are the backbone and add value to nonprofit organizations.

For recipients to qualify for an award, they must be a volunteer in a capacity that helps the community and be nominated as Lightkeepers, from which the Golden Rule winners are also selected, by an individual or a community agency, Kieweg said. Golden Rule Award winners will then be nominated for the N.C. Governors Volunteer Service Award.

The Fabric of our Community Awards new this year will recognize community members who through a lifetime of work, have helped achieve higher civic education, improved the civic infrastructure of our community or performed efforts to advance citizenship, citizen participation and encouragement of our community.

For Kieweg, the experience of watching volunteers receive these awards is truly moving. Its something she said makes the staffs hearts happy.

Most volunteers dont volunteer for recognition, she said. They volunteer because they are giving back to their community, and that is what matters most. To see their faces when they are being recognized is priceless.

Kieweg said that while no award can match the satisfaction a volunteer can receive from serving a neighbor in need, the event is the least they can do. She encouraged the public to nominate individuals who do much to make the community better. To nominate a volunteer, visit JDNews.com/UnsungHeroes to fill out a nomination form.

The luncheon, catered by The Flame, is open to the public. Those who wish to attend can RSVP at UWOnslow.org. Tickets, which are $15 each, can be paid for online or at the door.

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United Way to present Golden Rule-Lightkeepers, Fabric of our Community Awards - Jacksonville Daily News

From mushroom picker to deputy sheriff: Herc Avello relishes golden rule – Daily Local News

More than three decades ago, an unlikely confluence of regional influences mushrooms, the Wyeths, and a passel of crooks redefined a Kennett Square residents career path.

Hercules Herc Avello, who marked his 30th anniversary with the Chester County Sheriffs Office last month, said he expected to follow his fathers footsteps into the mushroom industry. From the age of 10, he had performed a variety of odd jobs, ranging from washing to picking, at ACA Mushrooms, his fathers company.

Born and raised in Kennett Square with a brother and a sister, Avello joined the Future Business Leaders of America Club at Kennett High, and he recalled being the only male in his typing class. He selected it because he figured it would serve him well in the mushroom industry as well as at the Poolside Deli, a family store next to the YMCA that was run by his mother.

I thought that was my path, Avello said. Then, a couple of incidents made him reconsider his vocation.

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Avello said his father had a heart attack in the late 1970s at the young age of 47, an experience that necessitated some major lifestyle changes. As his father struggled to rebound, another setback occurred. Avello, who was 19 at the time, remembered coming home one day from work and finding his parents distraught as police officers and detectives combed their home.

The family had fallen prey to a brazen burglary ring that made national headlines in 1982. Among its victims: Andrew Wyeth. Fortunately for the artist, the thieves, who included a mushroom grower from Avondale, were not particularly skilled at fencing stolen paintings. By early 1983, a massive FBI investigation resulted in five indictments.

But repercussions from the crime continued for his family, Avello said. His father, who had been targeted for his coin collection, decided to sell the mushroom business. By then, his sons brush with law enforcement had left an indelible, positive impact. I remember being really impressed with the job they did, Avello said, adding that he wanted to emulate them.

Avello learned that the Chester County Prison had an opening. So he took a job there, and he enrolled in the Municipal Police Academy at Delaware County Community College. A year and a half later, a position opened in the Chester County Sheriffs Office.

By then, he was married and starting a family, which now includes his lovely wife Kathy, a son, a daughter and a granddaughter, and the regular schedule appealed to him. So he changed gears on Jan. 5, 1987. A bonus: He started working with gun permits, a position he has continued.

I grew up hunting, Avello said. So I was very comfortable in that role. It really seemed to be my calling. He even got to utilize those typing skills.

But it wasnt until seven years ago that Avello fully appreciated the wisdom of his career choice. He was playing ice hockey with colleagues from the Sheriffs Office at Ice Line in West Goshen Township when genetics caused history to repeat itself. At age 46, Avello experienced a heart attack.

He credits county resources and the fast action by deputies and West Goshen police with saving his life.

Were really fortunate to live in a county that ensures that first-responders have the tools they need, he said, explaining that a defibrillator was in the police car. He said a recent Valentines Day demonstration of hands-only CPR by the county commissioners reinforced their continuing commitment to citizens health.

Avello said he hoped to replicate the recovery of his father, who went on to enjoy more than 3 decades. In the meantime, Avello still finds great satisfaction in assisting people with gun permits.

A lot has changed, he said, ranging from the disappearance of typewriters to the countys significant growth.

Thirty years ago, Avello said that he knew about five percent of the people who came into the office. Back then, the office processed 30 to 50 permits a month; that number now runs from 250 to 300. The increase hasnt slowed the process, though, since technology enables background checks to be done almost instantly.

Avello said he believes the Sheriffs Office is a special place to work. When I hear people say the boss is only as good as the people below, I have to disagree, said Avello. That hasnt been my experience: I work hard because of Sheriff (Carolyn Bunny) Welsh. She sets the tone.

Part of the office philosophy mirrors his own, Avello said.

I was always taught to treat people the way you want to be treated, and that seems to work well here, he concluded.

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From mushroom picker to deputy sheriff: Herc Avello relishes golden rule - Daily Local News

The Golden Rule of Social Selling: Solve Your Customer’s Problem – Business 2 Community

The world of B2B selling is changing, fast. And if your team doesnt keep up, you wont just lose opportunities you stand to lose your entire business.

Outbound selling relies too heavily on outdated tactics, like telling customers what they need instead of listening to what they tell you. In fact, Forrester predicts that one million US B2B salespeople will lose their job to self-service eCommerce by 2020 if these tactics dont change.

A big part of the reason why outbound selling is losing its effectiveness is because B2B buyers are turning to websites, social media, their own networks and other research channels before reaching out to a salesperson. They come fully armed with knowledge especially the knowledge of what their problems are.

Webcast, February 28th: Sales Automation Made Easy

This means that your salespeople wont find any footing by telling prospects how great your product is. Instead, they need to focus their efforts on explaining how your product can solve a prospects problems.

Social selling makes this possible, as it enables salespeople to build relationships with buyers via the channels they prefer. It also acts as a fantastic research tool, as salespeople can explore public posts on networks like LinkedIn and Twitter to see what issues their prospect has recently been facing.

For example, lets say you are targeting CMOs at medium-sized businesses. Outbound tactics would have your sales team cold calling them from a list, and reading a sales-pitch script that praises the many amazing features your product has to offer. They might be able to generalize a problem that CMO might be facing like low conversion rates, for instance but they cant know for sure that thats even an issue for them. Within a few seconds, the prospect knows that the salesperson theyre talking to doesnt have a clue about their particular situation, and politely hangs up the phone.

Social selling changes all aspects of the above scenario, from the channel of outreach to the script used to sell. Rather than cold calling, your salesperson develops a relationship with the prospect using social media. She has shared their content on Twitter a few times, and connected via a mutual acquaintance on LinkedIn. When she gets the CMO on the phone, she brings up his social profiles and sees that he has recently been talking about struggling to build solid communication channels between sales and marketing internally. So rather than talk about the product, she talks about his problem: sales-marketing alignment. She asks pointed questions about the struggles he faces, and only when the time is right mentions that her product has helped past customers address this very problem. He is impressed, and asks to see a demo.

By following the golden rule of social selling, solving your customers problem, you and your sales team will not only make more sales, you will develop better relationships with customers who will be more loyal, and more likely to recommend you to others in their network.

Tapajyoti Das (Tukan) is the co-founder of LeadSift. LeadSift is a social intelligence platform to help brands identify, understand and reach in-market consumers with the right message at the right time.At LeadSift, he is the hacker, hustler and the dreamer where he is working with histeam to make social Viewfullprofile

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The Golden Rule of Social Selling: Solve Your Customer's Problem - Business 2 Community

57th District It’s the Golden rule: J. Central moves into 7th straight finals – The Independent

SALYERSVILLE Johnson Central punched its ticket to the 15th Region Tournament on Tuesday night with a 77-61 win over Paintsville in the opening round of the 57th District Tournament at the Magoffin County Fieldhouse.

The Golden Eagles, who won their 11th straight game, will play the winner of Sheldon Clark and Magoffin County on Friday for the district championship. The title game will mark the seventh straight for Central, which has won four district crowns since 2011 and is looking to win its fourth in five years.

Its a shame that either Sheldon Clark or Magoffin County will not be playing in the regional tournament, said Johnson Central coach Tommy McKenzie. Either one of those teams are good enough to win the regional tournament.

Centrals pressure defense set the tone early on. Paintsville turnovers quickly turned into easy transition baskets.

For a night that we didnt particularly shoot the ball well, we were fortunate to get some fast-break baskets, added McKenzie. Central (24-6)finished 39 percent from the floor on 26-of-67 shooting. It wasnt pretty, but it was a win.

Paintsville lost for the 11th straight time. Its a building process for Tigers coach Landon Slone, who led Paintsville (8-20) to its last 57th District title in 2008. That was the last time the Tigers played in the 15th Region Tournament.

Weve got a solid core of players, said Slone. The Tigers starting five included an eighth-grader, two freshmen, a sophomore and a senior.

Im proud of our players, and theyre going to write a new chapter in the history of our great program in time,he said.

Freshman Seth Williams had a game-high 26 points to lead the Tigers.

Johnson Central, which forced a running clock for most of the second half, had four players in double figures. Senior Cole Crace had 17 points. Senior Mason Blair followed with 12. He was issued a technical foul in the second quarter. Senior Austin Davis and sophomore Jacob Rice each finished with 10.

PAINTSVILLE 13 5 16 14 61

J. CENTRAL 28 21 15 13 77

Paintsville (61) Trent Vanover 0(2) 0-0 6; Seth Williams 4(5) 3-4 26; James Allen 0 2-2 2; Mason Moore 2(1) 2-4 9; Braxton Tharp 1 2-2 4; Ethan Hensley 1 0-0 2; Michael Prater 1(1) 2-2 5; Brandon Richmond 2 1-2 5; Ryan Moore 1 0-0 2. Totals: 11(9) 11-18 61.

Johnson Central (77) Leon Moshefy 2 2-4 6; Austin Davis 1(2) 2-2 10; Cole Crace 2(3) 4-4 17; Mason Blair 2(2) 2-3 12; Jacob Rice 2(2) 0-0 10; Caleb Price 1 0-0 2; Dalton Collins 1 1-2 3; Blake Delong 2 0-0 4; Gabe Ferrell 0(1) 0-2 3; Isaiah May 0 3-4 3; Jarrett Blair 1(1) 0-0 5; Cory VanHoose 1 0-2 2. Totals: 15(11) 16-23 77.

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57th District It's the Golden rule: J. Central moves into 7th straight finals - The Independent

Apply the Golden Rule to lift results – Business Management Daily

After serving as president of KFC, Cheryl Bachelder became CEO of Popeyes Louisiana Kitchen in 2007. At the time, the national chain of fried chicken restaurants was a mess. Employee morale suffered amid plummeting sales and profits. Franchise owners distrusted the companys leadership team.

Determined to reverse the downhill spiral, Bachelder revamped the culture. She encouraged teamwork and knocked down silos that prevented collaboration. She treated every employee with respect and warmth, embracing the concept of servant leadership in which her job revolved around supporting their success.

Rather than make bold plans in her early months as CEO, Bachelder focused on mending fences with disgruntled franchise owners. She traveled to seven cities, meeting franchise owners in small groups and inviting input. Calling it a listening tour, she took detailed notes.

I think thats the keyto not assume you know, she says. And also that you never forget that the people closest to the business actually do know whats going on.

Based on their feedback, Bachelder formulated a turnaround plan. She drafted a one-page list of goals, strategies and priorities that she billed the Road Map for Results. She led town-hall meetings to share her road map with employees and solicit their opinions, asking them, Does that ring true? Is that what you were trying to tell us? Is that a plan you could be excited about?

Another key to the turnaround: Bachelders embrace of the Golden Rule. She urges everyone to act like the leader they wished they worked for. She often asks supervisors to describe the traits of a great leader that theyve known. Then she asks, Are you being that leader to the people that work for you?

Adapted from Servant Leadership in a Louisiana Kitchen, Sarah Stanley, http://www.acton.org.

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Apply the Golden Rule to lift results - Business Management Daily