UiPath unveiled the results of a commissioned study conducted by Forrester Consulting on behalf of UiPath:The Future of Work: A Pandemic Spotlight. The study revealed that companies are increasingly using RPA and other intelligent automation technologies to address new business and market pressures stemming from the pandemic, but still believe a people-centric approach is critical to success in the future of work.

Throughout May 2020 (at the height of the crisis), Forrester conducted an online survey of 160 process automation decision-makers from operations groups, shared services, finance, and other lines of business in organizations spanning France, Germany, Japan, the U.K., and the U.S. The results of the survey showed that the pandemic has:

The pandemic has turned the world upside down, and the shock has greatly accelerated businesses march toward the future of work. Automation has emerged as an invaluable asset for organizations to embrace this changing way of work. The time to automate is now, said Tom Clancy, SVP UiPath Learning. Now more than ever, digital skillsets are necessary. To enhance retention and produce productivity, its employers responsibilities to offer digital training specifically automation training as part of career development initiatives.

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Nearly 50% of Businesses Around the World Will Increase Robotic Process Automation Adoption Due to COVID-19 - Supply and Demand Chain Executive