How will automation transform the tourism industry? [with podcast] | Local News | Bend – The Source Weekly

For this weeks Bend Dont Break podcast, we talk with Todd Montgomery, a business and hospitality professor at Oregon State University Cascades. His research focuses on automation and technology in the tourism industry from both the perspective of workers and customers. Hes the co-host and co-producer of Tech Trek, a TV show highlighting innovative automation technology from around the world. He also serves on the board of Visit Bend.

Montgomery has written most recently about how Bend businesses, including those focused on tourism, may overcome the challenges of the COVID-19 pandemic. He believes Bend is poised for a strong economic recovery in the hospitality sector because the area offers so many opportunities for outdoor recreation. These activities are safer than visiting indoor tourism attractions, epidemiologists have said.

Montgomery also studies the workforce in the tourism industry, an aspect that is often overlooked as research tends to focus on tourisms potential to lead to tertiary economic growth. Jobs in this sector provide some income for people in transition like college students who can work seasonally or directly after they graduate. Montgomery argues that it also provides work opportunities for people who otherwise might be denied access to the labor market.

LISTEN now or find "Bend Don't Break" wherever you get your podcasts:

Montgomery has also spent many years in Asia helping tourism communities recover from natural disasters. Well discuss this and more during this weeks Bend Dont Break podcast hosted by Source Weekly Publisher Aaron Switzer.

WATCH: Full interview with Todd Montgomery:

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How will automation transform the tourism industry? [with podcast] | Local News | Bend - The Source Weekly

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