How AI and predictive analytics eliminate costly IT downtime – TechTalks

By Cuneyt Buyukbezci

Increasing automation and digitization is inevitable. More companies are transferring their operations to IT systems, and more of these operations are being automated.

However, what isnt inevitable is the rise in IT failures and periods of downtime that digitization and automation entail. Businesses are losing billions of dollars per year from IT downtime.

Fortunately, the increasing use of AI-based predictive analytics can root out problems before they even arise.

First, lets just get a firm handle on the scale of the problem, and just how much of the economy is being digitized and automated. Almost 80 percent of companies in the United States are in the process of digital transformation, meaning that 80 percent of American businesses are turning increasingly to IT systems to handle and execute various aspects of their work. And theyre pumping lots of money into this process of change: According to a recent study from Reports and Data, the global digital transformation market was valued at $261.9 billion in 2018, while its estimated to reach $1.051 trillion by 2026.

In other words, massive shifts are taking place around the world as businesses come to depend more on IT systems and digital platforms. At the same time, much of the functioning of these systems and platforms is being automated. A report from Deloitte published this year found that 58 percent of organizations globally have introduced some form of automation into their work processes, while the number of companies implementing automation at scale has doubled over the last year. This is another monumental change, indicating that as companies move to IT systems, theyre also moving towards automating much of what these systems do.

This is all very exciting, but unfortunately, this shift has caused an exponential rise in opportunities for IT failures and downtime. As more processes are put on some kind of computer system, and as more of these processes are executed by algorithms, then inevitably more chances for faults and breakdowns arise, particularly as staff are ill-equipped to monitor everything an increasingly automated system does. Indeed, estimates of the costs of downtime in lost revenue went from $26.5 billion globally in 2011to $700 billion in 2016 (and only for North American firms).

Things are getting out of hand, and one of the main reasons why many firms havent been able to solve this challenge is because theyve approached it with the wrong mentality. Generally, theyve been developing and using tools to detect IT problems as and when they appear. This might sound fine at first glance, but waiting for problems to arise can be dangerous, since they can sometimes take a long time to resolve.

For instance, the UK Parliaments Treasury Committee released a report in October complaining about the spate of IT bank failures that had been occurring in Britain over the last few years, and about how these had left millions of customers locked out of their accounts as the institutions concerned struggled to restore their systems. One of the worst examples of this occurred in 2018 when an IT outage affecting Lloyds Bank resulted in 1.9 million customers being locked out of their accounts for weeks, with the underlying problems taking several months to completely resolve.

To avoid such disasters, businesses should really take a proactive approach to their IT systems. Specifically, they need to focus on preventing problems from materializing in the first place, so that they arent left with periods of downtime that end up hurting their bottom lines. Artificial intelligence is the key to achieving this.

AI-based detection platforms are capable of monitoring IT systems in real-time, checking for early signs of potential failures. To take one example, my company Appnomic has managed to handle 250,000 severe IT incidents for our clients with AI, which equals more than 850,000 man-hours of work.

By harnessing machine learning, such platforms can use past data to learn how problems typically develop, enabling a company to step in before anything unfortunate occurs. In 2017, Gartner coined the term artificial intelligence systems for IT operations (AIOps) to describe this kind of AI-driven predictive analysis, and the market research firm believes that the use of AIOps will grow considerably over the next few years. In 2018, only 5 percent of large enterprises are using AIOps, but the firm estimates that by 2023 this figure is set to rise to 30 percent.

This growth will be driven by the fact that several benefits come from the application of machine learning and data science to IT systems. Aside from detecting likely problems before they occur, AI can significantly reduce false alarms, in that it can gain a more reliable grasp of what actually leads to failures than previous technologies and human operators. On top of this, it can detect anomalies that wont necessarily lead to failures or downtime, but that may be making an IT system less efficient.

This is why AI analytics will make IT systems more resilient and robust overall. And as more companies migrate to AIOps and related platforms they will create a snowball effect, forcing their competitors to either join the race to avoid unnecessary downtime or be left behind. And it makes perfect sense that, as automation in IT systems increases, there should be a parallel increase in automated predictive analytic systems. Because as software eats the world and we humans become less central to our own jobs, its only AI that can keep up with AI.

About the author

Cuneyt Buyukbezci is the Chief Marketing Officer of Appnomic. Cuneyt has a history of working at big enterprises running marketing, product strategy, and sales leadership at HP Software, Sun Microsystems, and CA Technologies. Hes currently helping enterprises learn how they can adopt a preemptive approach to IT management, instead of firefighting after systems fail.

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How AI and predictive analytics eliminate costly IT downtime - TechTalks

The lethal combination of AI and IoT – Fortune India

The Internet of Things has become a ubiquitous buzzword today. Backed by the added horsepower of artificial intelligence, we are living in an age of intelligent and interconnected systems that have enormous predictive capabilities. From smart devices that surround us in our home to the fitness wearables we wear during our daily runs, the convergence of AI and IoT is gaining velocity. Especially for consumer brands, AIoT is the key to understand the evolving aspirations of customers, pushing the boundaries of innovation, and unlocking a world of opportunities and possibilities.

Some emerging trends that we see taking shape are:

Healthy and safe living, at your fingertips

It is safe to predict that, even when the pandemic subsides, social-distancing will be deeply embedded in our consciousness owing to its drastic impact. As a result, brands will increasingly introduce AIoT solutions that will enable consumers to maintain social hygiene and well-being. We are looking at a world of products that will guide us toward a holistic lifestylefrom smart sensors in homes that monitor air pollutants and signals an alarming rise to occupants to fitness trackers which alert you to maintain a safe distance from your fellow joggers at all times.

A new definition of connected living

There is always a risk of exposure to the virus while operating physical objects. With contactless becoming a way of life, electronic brands will have to shift gears to meet emerging needs. Imagine that as you step into your home, smart lights, and smart plugs switch on immediately, thanks to the voice command you send through Alexa. Automated heating sensors fitted in your car or home can adjust the temperature according to the surrounding environment, without you having to regulate it manually.

Television dons the role of a smart hub

Smart TVs, since their introduction in the early 2000s, have lent a new patina of ease and convenience to everyday life. Not only has the genre found popularity with users browsing social media platforms, streaming music, listening to podcasts, video calling en masse, but advanced tech features such as 4K UHD streaming has also found favour. Soon, we will see smart TVs becoming new smart hubs, through which consumers can operate and control multiple smart AI and IoT devices.

Mapping the digitally savvy shopper

The rules of engagement in retail are changing. As we see a surge of omnichannel shopping in a post-pandemic future, brands will find innovative ways to attract consumers and retain lasting loyalty. With intelligent solutions and AI-driven data analysis, brands will be able to understand consumption patterns, lifestyle goals, immediate requirements, and cater to them at a more personalised level, bringing products and services to the doorstep of the consumer with high agility and nimbleness. Retailers are already using RFID and beacon technologies to offer highly curated, personalised experiences for shoppers in-store.

With the hitherto accepted definition of a new normal changing, brands need to make targeted innovation a lynchpin of their consumer outreach strategy. The lethal combination of artificial intelligence and IoT will help garner vast pools of data at a granular level, using which brands can get a 360, deep-dive view into consumers of the future.

Views are personal. The author is CEO, realme India, and vice president, realme.

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The lethal combination of AI and IoT - Fortune India

Why AI fell short in slowing the spread of COVID-19 – Healthcare IT News

This spring, much of the healthcare industry hoped that artificial intelligence could be a key tool in stemming the spread of the COVID-19 pandemic across the world.

But the results weren't just underwhelming. In some cases, they were "anti-constructive," said Dr. Isaac Kohane, chair of the Department of Biomedical Informatics at Harvard Medical School, during a FutureMed presentation on Thursday.

"We in healthcare were shooting for the moon, but we hadn't gotten out of our own backyard," said Kohane.

HIMSS20 Digital

In the United Statesthere were several attempts to use aggregate data from electronic health records. Kohane used Epic as an example, pointing to its system to predict severity of disease based on admissions.

"It didn't perform very well at all," said Kohane.

According to Kohane, a lack of high-quality data contributed to the shortfall.

"Most of the data that was being shared for the first three months was literally just case counts and death counts," he said. "To the extent that there was sharing of clinical courses, it was from single institutions," rather than interstate efforts.

"We did not have a real collective intelligence," he said.

But hope isn't completely lost for AI's role in addressing the pandemic. Kohane noted that companies are using it to develop vaccines specifically, using large databases of protein interactions and docking simulations to figure out the best protein domain to block.

In December or sooner, he said, we'll see "the results of Phase 2 trials from purely machine-learned trials."

U.S. Food and Drug Administration Principal Deputy Commissioner Amy Abernethy said during the presentation that AI might be used to help sort through the available drugs and to help get data sets cleaned up "to better understand how drugs are performing."

Meanwhile, Eran Segal, a professor in the computer science department at the Weizmann Institute of Science, pointed to the use of AI in conjunction with surveys to help predict, based on reported symptoms, which individuals should be tested.

Ultimately, said Dr. Karen DeSalvo, chief health officer at Google Health and former National Coordinator for Health IT, those building AI tools to confront the pandemic must not replicate existing biases in medicine, a possibility that is a continued concern among many developers.

"There's a really important challenge to look at fairness: to make sure that whatever we are building is not going to exacerbate inequities in health outcomes," said DeSalvo.

Kat Jercich is senior editor of Healthcare IT News.Twitter: @kjercichHealthcare IT News is a HIMSS Media publication.

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Why AI fell short in slowing the spread of COVID-19 - Healthcare IT News

Curi Bio Dips into AI with Acquisition of Dana Solutions – Medical Device and Diagnostics Industry

Curi Bio said it has acquired Dana Solutions, a company that specializes in the application of artificial intelligence and machine learning to in vitro cell-based assays. The deal was for an undisclosed sum.

Seattle, WA-based Curi will gain access to Danas AI/ML-based platforms including PhenoLearn, a deep learning platform for modeling cell and tissue phenotypes; Pulse, an automated platform for contractility analysis of beating cardiomyocytes; and PhenoTox, a deep learning platform for predictive safety pharmacology.

Curis human iPSC-based platforms help drug developers build predictive and mature human iPSC tissuesespecially for the discovery, safety testing, and efficacy testing of new therapeuticswith a focus on cardiac, skeletal muscle, and neuromuscular disease models. Curi seeks to de-risk and expedite the development of new drugs by providing human-relevant preclinical data and decreasing the industrys dependence on animal models, which often fail to translate to humans.

Curi Bio is developing human-relevant platforms integrating human cells, systems, and data to accelerate the discovery of new medicines, Curi CEO Michael Cho. With the acquisition of Danas AI/ML technologies for cell-based assays, Curi is now uniquely positioned to offer pharmaceutical companies an integrated platform leveraging predictive human iPSC-derived cells, tissue-specific biosystems, and AI/ML-enabled phenotypic data insights.

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Curi Bio Dips into AI with Acquisition of Dana Solutions - Medical Device and Diagnostics Industry

Even the Best AI Models Are No Match for the Coronavirus – WIRED

The stock market appears strangely indifferent to Covid-19 these days, but that wasnt true in March, as the scale and breadth of the crisis hit home. By one measure, it was the most volatile month in stock market history; on March 16, the Dow Jones average fell almost 13 percent, its biggest one-day decline since 1987.

To some, the vertigo-inducing episode also exposed a weakness of quantitative (or quant) trading firms, which rely on mathematical models, including artificial intelligence, to make trading decisions.

Some prominent quant firms fared particularly badly in March. By mid-month, some Bridgewater Associates funds had fallen 21 percent for the year to that point, according to a statement posted by the companys co-chairman, Ray Dalio. Vallance, a quant fund run by DE Shaw, reportedly lost 9 percent through March 24. Renaissance Technologies, another prominent quant firm, told investors that its algorithms misfired in response to the months market volatility, according to press accounts. Renaissance did not respond to a request for comment. A spokesman for DE Shaw could not confirm the reported figure.

The turbulence may reflect a limit with modern-day AI, which is built around finding and exploiting subtle patterns in large amounts of data. Just as algorithms that grocers use to stock shelves were flummoxed by consumers sudden obsession with hand sanitizer and toilet paper, those that help hedge funds wring profit from the market were confused by the sudden volatility of panicked investors.

In finance, as in all things, the best AI algorithm is only as good as the data its fed.

Andrew Lo, a professor at MIT and the founder and chairman emeritus of AlphaSimplex, a quantitative hedge fund based in Cambridge, Massachusetts, says quantitative trading strategies have a simple weakness. By definition a quantitative trading strategy identifies patterns in the data, he says.

Lo notes that March bears similarities to a meltdown among quantitative firms in 2007, in the early days of the financial crisis. In a paper published shortly after that mini-crash, Lo concluded that the synchronized losses among hedge funds betrayed a systemic weakness in the market. What we saw in March of 2020 is not unlike what happened in 2007, except it was faster, it was deeper, and it was much more widespread, Lo says.

What we saw in March of 2020 is not unlike what happened in 2007, except it was faster, it was deeper, and it was much more widespread.

Andrew Lo, MIT

Zura Kakushadze, president of Quantigic Solutions, describes the March episode as a quant bust in an analysis of the events posted online in April.

Kakushadzes paper looks at one form of statistical arbitrage, a common method of mining market data for patterns that are exploited by quant funds through many frequent trades. He points out that even quant funds that employed a dollar-neutral strategy, meaning they bet equally on stocks rising and falling, did poorly in the rout.

In an interview, Kakushadze says the bust shows AI is no panacea during extreme market volatility. I don't care whether youre using AI, ML, or anything else, he says. Youre gonna break down no matter what.

In fact, Kakushadze suggests that quant funds that use overly complex and opaque AI models may have suffered worse than others. Deep learning, a form of AI that has taken the tech world by storm in recent years, for instance, involves feeding data into neural networks that are difficult to audit. Machine learning, and especially deep learning, can have a large number of often obscure (uninterpretable) parameters, he writes.

Ernie Chan, managing member of QTS Capital Management, and the author of several books on machine trading, agrees that AI is no match for a rare event like the coronavirus.

Its easy to train a system to recognize cats in YouTube videos because there are millions of them, Chan says. In contrast, only a few such large swings in the market have occurred before. You can count [these huge drops] on one hand. So its not possible to use machine learning to learn from those signals.

Still, some quant funds did a lot better than others during Marchs volatility. The Medallion Fund operated by Renaissance Technologies, which is restricted to employees money, has reportedly seen 24 percent gains for the year to date, including a 9 percent lift in March.

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Even the Best AI Models Are No Match for the Coronavirus - WIRED

Elon Musk: Smart people who doubt AI are ‘way dumber than they think’ – Business Insider – Business Insider

Tesla CEO Elon Musk reiterated his concerns about the future of artificial intelligence on Wednesday, saying those who don't believe a computer could surpass their cognitive abilities are "way dumber than they think they are."

"I've been banging this AI drum for a decade," Musk said. "We should be concerned about where AI is going. The people I see being the most wrong about AI are the ones who are very smart, because they can't imagine that a computer could be way smarter than them. That's the flaw in their logic. They're just way dumber than they think they are."

Musk has previously said he believes AI poses a much larger threat to humanity than nuclear weapons and called for regulations to monitor the development of AI technology.

"I think the danger of AI is much bigger than the danger of nuclear warheads by a lot," Musk said in 2018. "Nobody would suggest we allow the world to just build nuclear warheads if they want, that would be insane. And mark my words: AI is far more dangerous than nukes."

Facebook CEO Mark Zuckerberg has disagreed with Musk, saying AI has already improved health care and could reduce car accidents, while calling excessive pessimism about AI "pretty irresponsible." In response, Musk calledZuckerberg's understanding of AI "limited."

Are you a current or former Tesla employee? Do you have an opinion about what it's like to work there? Contact this reporter atmmatousek@businessinsider.com. You can also reach out on Signal at 646-768-4712 or email this reporter's encrypted address atmmatousek@protonmail.com.

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Elon Musk: Smart people who doubt AI are 'way dumber than they think' - Business Insider - Business Insider

3 ways COVID-19 is transforming advanced analytics and AI – World Economic Forum

While the impact of AI on COVID-19 has been widely reported in the press, the impact of COVID-19 on AI has not received much attention. Three key impact areas have helped shape the use of AI in the past five months and will continue to transform advanced analytics and AI in the months and years to come.

Responding to the COVID-19 pandemic requires global cooperation among governments, international organizations and the business community, which is at the centre of the World Economic Forums mission as the International Organization for Public-Private Cooperation.

Since its launch on 11 March, the Forums COVID Action Platform has brought together 1,667 stakeholders from 1,106 businesses and organizations to mitigate the risk and impact of the unprecedented global health emergency that is COVID-19.

The platform is created with the support of the World Health Organization and is open to all businesses and industry groups, as well as other stakeholders, aiming to integrate and inform joint action.

As an organization, the Forum has a track record of supporting efforts to contain epidemics. In 2017, at our Annual Meeting, the Coalition for Epidemic Preparedness Innovations (CEPI) was launched bringing together experts from government, business, health, academia and civil society to accelerate the development of vaccines. CEPI is currently supporting the race to develop a vaccine against this strand of the coronavirus.

The speed of decision-making leads to agile data science

The spread of the pandemic first in China and South Korea and then in Europe and the United States was swift and caught most governments, companies and citizens off-guard. This global health crisis developed into an economic crisis and a supply chain crisis within weeks (demand for toilet paper and paper towels alone rose by 600-750% during the week of March 8 in the US). Less than 100,000 global confirmed cases in early March ballooned to more than 13 million by July with more than 580,000 deaths.

With business leaders needing to act quickly, the crisis provided a chance for advanced analytics and AI-based techniques to augment decision-making. While machine learning models were a natural aid, development time for machine learning models or advanced analytical models typically clock in at four to eight weeks and thats after there is a clear understanding of the scope of the use case, as well as the necessary data to train, validate and test the models. If you add use-case evaluation before model development, and model deployment after the model has been trained, you are looking at three to four months from initial conception to production deployment.

"With business leaders needing to act quickly, the crisis provided a chance for advanced analytics and AI-based techniques to augment decision-making."

For solutions in days - not weeks or months - minimum viable AI models (MVAIM) had to be developed in much shorter time frames. Using agile data science methodologies, PwC was able to compress these times significantly, building a SEIRD (Susceptible-Exposed-Infected-Recovered-Death) model of COVID-19 progression for all 50 US states in one week. We then tested, validated and deployed it in another week. Once this initial model was deployed, we extended it to all counties in the US and made the model more sophisticated.

Uncertainty about the future leads to multi-agent simulations

Uncertainty touched every aspect of life under COVID-19 from health, to behavior to economic impact - and expedited the increased adoption of advanced analytics and AI techniques. Uncertainty feeds emotional reactions such as fear, anger and frustration and such emotionally-driven behavior took precedence over rational decisions and actions, especially in the early days of the pandemic.

Uncertainty along the different dimensions made scenario planning the dominant framework for evaluating plans and decisions. Scenario analysis became the predominant paradigm for evaluating disease progression, economic downturn and recovery (e.g., V-, U-, L, W-shaped economic recoveries), as well as for management decision-making on site openings, contingency planning, demand sensing, supply chain disruptions and workforce planning. While qualitative scenario analysis is quite common in the business world, using AI-based simulations to quantitatively understand the causal linkages of different drivers and develop contingent plans of action was brought to the fore by the pandemic.

Modeling human behavior (rational and emotional) became an important aspect of the scenario analysis. For example, compliance to the stay-at-home orders was one of the primary behavioral drivers to help contain the spread of the disease as well as economic activity. As a result, agent-based modeling and simulation was one of the primary advanced analytics and AI techniques used to perform scenario analysis. Daily mobility data on how many miles were driven within each zip code in the country became a proxy for the effectiveness of the stay-at-home orders. The same data was used to model the mobility behavior of people in different parts of US as the pandemic progressed. Agent-based models were one of the best techniques to capture the time- and location-dependent variations in human behavior during the pandemic.

System dynamic modeling, another well-known modeling technique, was critical in integrating multiple decision-making domains (e.g., COVID-19 disease progression, government interventions, people behavior, demand sensing, supply disruptions etc.). Agent-based simulation has traditionally been used by the Centers for Disease Control and Prevention (CDC) and other health authorities to model disease progression and health behaviors. Both methods have been used successfully in a number of uncertain scenarios to help make strategic and operational management decisions. Some recent examples include the following:

Lack of historical data leads to upsurge of model-based AI

Given the rarity of the pandemic event there was very little historical data at a global level on the disease. As a result, there was little data to power data-rich, model-free approaches to AI, like deep learning that have become popular in recent years.

By necessity, model-based AI (which leverages the data available) saw a resurgence. As the pandemic progressed, and more data was available, data-rich and model-free approaches could be combined, leading to a few key hybrid solutions:

In many ways, the pandemic has highlighted the inadequacies of our systems, processes, governance and behaviors. On the other hand, it has also provided an opportunity for data scientists and AI scientists to put their advanced techniques and tools to use by helping business leaders make decisions in a challenging environment thats dominated by speed, uncertainty and lack of data.

In summary, as organizations manage through this pandemic and transform themselves post-pandemic three key learnings are worth keeping in mind. First, focus on agile data science methods that address the speed, urgency, and uncertainty of decision making. Second, build and manage your business using dynamic and resilient models (e.g., scenario-based simulations using system dynamic and agent-based models) that capture the inter-relationships of multiple domains (e.g., demand, production, supply, finance) and human behavior. Third, combine model-rich and data-rich approaches to obtain the best of both worlds while building AI systems. These approaches can ensure you can seek solutions quickly while maximizing the technologies and processes already in place.

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3 ways COVID-19 is transforming advanced analytics and AI - World Economic Forum

Adobe Partners With Red Hat, Google Updates AI Offering and More CX News – CMSWire

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Adobe and Red Hat, an IBM company, have announced a strategic partnership to that includes cloud hosting under Red Hat, Adobe joining IBM's partner ecosystem and IBM extending services across Adobe's core enterprise applications. Company officials say the partnership will strengthen real-time data security for enterprises, focusing on regulated industries, and enable companies to deliver more personalized experiences across the customer journey.

The partnership will initially focus on:

As part of the partnership, IBM has named Adobe its "Global Partner for Experience" and will begin adopting Adobe Experience Cloud and its enterprise applications.

IBM once competed with Adobe in customer experience and marketing software offerings. But it sold off the former to HCL in 2018 and then six months later dumped its marketing software to a private-equity investor.

In other customer experience and marketing software news ...

Microsoft has released Microsoft Dynamics 365 Customer Voicein a move to help organizations collect and distribute feedback from customers across teams. Company officials said the software comes in the form of ready-to-use templates with default questions designed to fit feedback scenarios: periodic customer feedback, post-delivery, post-visit and post-support call. Users can customize questions in the templates to fit specific product or service needs.

Dynamics 365 Customer Voice includes built-in integrations with all Microsoft business applications including Microsoft Dynamics 365, Microsoft Power Apps and integrations to external third-party applications through Microsoft Power Automate.

Users can send a survey to customers while using integrated data from other applications, such as open rates, marketing channel preferences and product and service preferences. Survey results integrate back into business applications and are available to anyone who engages with the customer. This information can then be used to enhance customer profiles in Microsoft Dynamics 365 Customer Insights.

Users can also define their customer satisfaction (CSAT) metric and map that score to a new survey to use that metric to collect feedback periodically and track trends over time on the dashboard. Users can also set alerts on metrics to notify relevant business users when they receive poor feedback.

Google has made Recommendations AI, which is designed to help organizations drive personalized product recommendations to their customers, publicly availableto all customers in beta. Recommendations AI helps piece together the history of a customers shopping journey and serve them with personalized product recommendations. Recommendations AI also handles recommendations in scenarios with long-tail products and cold-start users and items.

It uses deep learning models and user metadata to draw insights across millions of items at scale and iterate on those insights. Recommendations AI also delivers model management experience in a managed service. Users can start using the product by creating a Google Cloud project and integrating and backfilling catalog and user events data with tools such as Merchant Center, Google Tag Manager, Google Analytics 360, Cloud Storage and BigQuery.

Qubit, which offers AI-led merchandising and personalized experiences, announced it has furthered its partnership with Google Cloud, making Recommendations AI available for ecommerce teams. The product recommendations solution is integrated within Qubits new product interface for merchandising.

Terminus, a provider of Account-Based Marketing (ABM) software, has announced its July product release and Terminus Engagement Hub. Its offerings Advertising Experiences, Email Experiences, Web Experiences and Chat Experiences are all now available in The Terminus Engagement Hub. Terminus Chat Experiences are now fully integrated into the Terminus Engagement Hub.

Users can see their target accounts and segments flow automatically into Chat Experiences; personal greetings and chats for visitors are automatically routed to the appropriate outbound rep on mobile or desktop. Chat Views is designed to helps sales and marketing teams identify qualified inbound leads and real-time sales conversations on websites with target accounts.

Salesforce has announced new Marketing Cloud innovations, including integrations with the acquired Evergage technology. New Interaction Studio innovations leverage Einstein and technology integrated from Evergage. They include:

The enterprise edition of the Salesforce Pardot marketing automation now includes new features to support complex B2B marketing teams:

Salesforce also announced a Datorama integration with Tableau to help marketers optimize their budget and data with features that include:

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Adobe Partners With Red Hat, Google Updates AI Offering and More CX News - CMSWire

How AI is helping reopen factory floors safely in a pandemic – ThePrint

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One of the biggest challenges post coronavirus lockdown has been to balance lives and livelihoods. How do factories and workplaces re-open while ensuring the safety of their employees, remains the pertinent question. As employers around the globe grapple with this, it has become evidently clear that the solution cannot be one size fits all. The way out needs a technology that could be adapted and fine-tuned to every factory floor, airport lounge and classroom. At the same time, it needs to be broad-based to meet international health and safety parameters.

In other words, the answer lies in adapting Artificial Intelligence and Internet of Things (IoT) technologies.

Also read: Big Data and AI tools of the Fourth Industrial Revolution that can help beat Covid-19

For my team at BLP Industry.AI, the first step was to understand the practical difficulties that floor managers and supervisors in factories were facing, such as the inability to monitor their employees and if they were wearing the required safety gear constantly or not. Another difficulty was in ensuring social distancing not just among employees but visitors as well. Going through the inquiries we received from about 40 companies, both domestic and multinational, we learnt that some of them wanted their employees to submit a self-declaration document every day, which included questions on their health and whether they had visited a containment zone recently. Monitoring these daily self-declarations was proving to be cumbersome.

To ensure the safety of employees, an early warning system is necessary, so that anyone running high fever can be taken off the factory or office floor immediately. But there is no way companies can regularly monitor the temperature of every employee. Also, to prevent the spread of Covid-19, contact tracing is necessary, which again is a difficult task for employers. In addition, the companies would want to protect their supply chain, in particular the micro, small and medium scale (MSME) suppliers. Now, the employers wanted to achieve all of these and in a cost-effective manner.

We focussed on developing AI and IoT-based technology solutions for industry, educational institutions, hospitals, hotels, airports, etc., and came up with three broad ones that could be adapted based on the specific needs of different industries.

Also read: Geo-mapping, CCTV cameras, AI how Telangana Police is using tech to enforce Covid safety

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The first product, Trust AI, is a cloud-based solution that uses a combination of visual analytics, mathematical, and neural network models to analyse video feed. Any existing camera is connected to the cloud or the companys server, which scans the feed in real time and immediately sends out an alert when a breach occurs.No new investment in CCTV cameras is required.

Alerts are sent to the safety officer or supervisors if safety gear usage (masks, helmets, safety jackets, etc.) or social distancing guidelines are not followed.In addition, the tool monitors hotspots in the factory and frequency of breaches so that managers can change the workforce on the floor.

Besides Covid-19, the technology can also be used in detecting fires, increasing workforce productivity, and reducing manufacturing defects. Institutions are also reducing security costs by replacing guards with computer vision models.

Also read: NIC awaits diverse enough pool of chest X-rays to develop its AI-based Covid detection model

The second product, Us Pro,is a cellphone technology meant only for enterprises and industries. It provides real time alerts on the employees cell phone when social distancing is breached. The phone sends out an instant alert to its owner, thereby providing an active defence system. Once an alert is triggered, it is recorded on the back-end AI application. This application, with relevant reports and dashboard, is only accessible to the health or safety officer of that particular factory or office.Privacy was a major factor for all the companies and therefore a number of steps were taken such as limiting the use of technology only while the employee is at the factory or office, and keeping all communications between the phones encrypted. As a result, everyone remains anonymous.

The technology also tracks the employees temperature every few hours, and alerts the safety officer if there are signs of high fever.In case the person tests Covid positive, the AI application, using contact tracing, determines who among others has a higher probability of falling ill or contracting the virus.

Also read: How to make safe decisions when you cant plan much in the age of Covid

The third solution, Spot AI,involves wearable devices such as a wrist band or an ID card, which vibrates when a worker breaches social distancing and geo-fencing norms.

The technology platform is normally used to drive operational and workforce productivity by locating and coordinating human, machine, and material flow on a factory floor.Increasingly, a number of US universities and Indian schools are evaluating the use of this technology as a non-intrusive way to create social distancing awareness.

These AI-based tools have helped companies be in a position to proactively implement safety measures in the workplace.Now, the retail sector too can use these applications to ensure that customers are adhering to safety norms such as wearing masks when in the store, or to keep a check on travellers at airports.

In crowded spaces such as offices and commercial buildings, these tools will help in protecting a large number of people if someone shows the symptoms of Covid-19. In most schools, cellphones are not allowed, so students can use wrist bands. The large Indian hotel chains that have properties across the country are evaluating a combination of these technologies. Hospitals, too, are evaluating the camera and wearable devices to keep their medical staff and patients safe.

Also read: Power consumption can explode with increasing use of artificial intelligence

There were several issues that the partner companies and Industry.AI grappled with while developing these solutions. But the three that stood out were technology, privacy, and implementational challenges.

Based on regular feedback from partner companies on how to adapt the application to real-world requirements, a number of technology challenges were overcome.

Privacy was a critical issue that was extensively debated, and mitigating steps were taken. One, the technologies are only being applied within the confines of a factory, university, hospital, or an office. All the data remains anonymous, and only the safety and health officer or the appointed administrators of that particular company have access to them.Two, the camera feed is not stored on any server. All alerts are deleted after a certain period of time as per the companys privacy policy.

As for implementation, the human resource managers and the culture of the company play a critical role. The implementation requires a good understanding of the workforces concerns and perspectives in order to ensure that the usage, scope and benefits of the technology are communicated clearly. Companies must create an environment of trust and convince their employees that it is in everyones best interest to adopt these preventive and safety measures.

Also read: Why we should not hype the hope for the Oxford-AstraZeneca Covid vaccine

It is heartening to see corporations develop partnerships and come together in a time of crisis. In this case, the partnership between a few large corporations, supported by an able technology company, and subsequent pilot programmes with other industries, resulted in scalable and frugal solutions to be tested and implemented in a short period of time by a number of factories from auto component major Lucas TVS to one of Indias largest electrical equipment companies, Havells. Moreover, some firms are now evaluating how these technologies can be used in a post-Covid world as well.

There are fears that the coronavirus pandemic may re-occur in waves, and the vaccines may not be ready for all virus mutations. This is forcing industries not only to partner with each other, but also with governments, to accelerate the adoption of next-generation technology. Given that supply chains have been broken and disrupted, we are seeing corporations accelerate their digital transformation plans to improve organisational productivity and decision-making.

As we move towards getting back to what we once considered normal, we will see the traditional paradigm being re-evaluated. And AI and Big Data will drive not only asset and employee productivity, but also the safety of the workforce.

Tejpreet Singh Chopra is the Founder and CEO of BLP Group, and former CEO of GE in India, Sri Lanka and Bangladesh. He is on the board of SRF, IEX, Anand Group, and AP Moller Maersks Pipavav port.He is a Young Global Leader of the World Economic Forum, and an Aspen Institute Fellow. Views are personal.

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How AI is helping reopen factory floors safely in a pandemic - ThePrint

Microsoft Uses AI to Make Our Eyes Look at the Webcam – PCMag

It doesn't matter where your webcam is positioned, it's always going to be offset from the person you're talking to. The end result is we hardly ever look people in the eye when talking to them over video chat. Microsoft has created an intelligent solution, though.

As spotted by Liliputing, the latest Windows 10 Insider Preview Build (20175) announcement contains details of a new feature Microsoft is calling "Eye Contact." It uses artificial intelligence to "adjust your gaze on video calls so you appear to be looking directly in the camera." So there's no need to remember to look at the webcam instead of the person on your screen, which no one ever does as it's simply not natural.

The one drawback of Eye Contact, at least for now, is the fact it's limited to only working on the Surface Pro X. That's because the Pro X contains Microsoft's SQ1 ARM processor, which it developed in partnership with Qualcomm and includes the "artificial intelligence capabilities" required for the gaze adjustment to work, according to Microsoft. If you do own a Pro X and have access to this latest Windows Preview Build, then the feature can be turned on via the Surface app. After that, it should work with any video app using the webcam.

Considering Intel's x86 processors are capable of handling AI-intensive video games, it seems likely Microsoft will eventually expand the Eye Contact feature to other models of its Surface range and hopefully to Windows 10 in general. After that, we can all look at the people we are talking to on video chat and know that they are also seeing us looking directly at them, albeit thanks to AI.

Further Reading

Webcam Reviews

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Microsoft Uses AI to Make Our Eyes Look at the Webcam - PCMag

‘It’s time to walk away from Brexit trade talks’ – Readers on this weeks talking points – Telegraph.co.uk

'The EU needs to stick something on the table first'

@Owen Thomas:

"If you ask for the world in a negotiation, and then try and compromise by asking for half of it, it's clearly bonkers to then say because the other side isn't agreeing with that they are inflexible.

"Their demand on fishing is ridiculous. Could I see it negotiated away? Yes, but the EU needs to stick something on the table first, not expect us to give it away for nothing.

"We know how they operate. As soon as we give them a sniff of compromise they'd zero in on it, ignore everything else and then salami slice us. David Frost isn't dumb."

@Jeremy Friend:

"I thought MrFrost put it very well and succinctly. He pointed out that our stance on the ECJ, fisheries and the level playing field are not negotiating positions but the norm which an independent country owns. They cannot therefore be bartered away. They are not up for discussion and unless the EU accepts that, as they have with all other countries with whom they have a free trade agreement, there can be no agreement.

"It is not a 'bill' for the EU to accept or reject. It is a sine qua non of a country's independence and sovereignty."

Following the positive results from the trials at Oxford University, Celia Walden fearedthe influence thatanti-vaxxers have on social media and discussedhow the potential Covid-19 vaccine could be made compulsory if too many people refuse to be vaccinated. While a number of our readers agreed with Ms Walden, others weremore cautious about rushing a vaccine to market.

@Helen King:

Im very pro-vaccine, Ive had all my vaccinations and so have my children. But no, I will not be taking a rushed vaccine and will be advising my children not to either. Id rather take my chances with the virus than a vaccine that because ofits rushed nature, we will have no indications of its long-term effects.

The selfish ones are those who want to force others to have a vaccine. Anyway, the vaccine is still unlikely to happen, so its all a moot point anyway.

@Charles Cole:

That there are even people discussing the idea of a compulsory vaccine shows how far we have sunk. How utterly incredible. If people want to take a vaccine which has been rushed to market with extraordinary haste, let them. The state is here to serve us, not the other way around.

@Derek Smith:

Civilised society is an imperfect system but it's all we have, and depends on both rules and conditions that are deemed reasonable and sensible by the majority. Vaccination has allowed the human race to mostly overcome the mass casualties associated with densely populated towns and cities largely through compliance. Remove this and these dormant mass killing machines such as smallpox, measles, typhoid and ad infinitum will rear up and once again kill and maim, usually innocent children.

Ignoring vaccination protocols is ignorant, dangerous and downright stupid, if you want to ignore your societal responsibility jog off and do so on your own, live in your own bubble but do not use public schools, hospitals or any communal area as you are definitely not welcome.

Tom Welsh argued that many young people feel cut off from colleagues and the wider corporate context by working from home during lockdown. Our readers drew from their own experiences to debate both the advantages and disadvantages of working from home, with many agreeing that businesses should opt for a more flexible approach.

@Peter Jackson:

I used to live 1.5 miles from my office. Having a separate space to work from where I lived allowed me to work without distractions, when needed, and I could talk to people when needed. Gradually everyone else in my group started working from home. The office became a lonely place to be.

Working from home would have meant setting aside space in my flat for working and being alone all day. Even lonelier than the office.

There are advantages and disadvantages to working from home for bothemployeesand employers. It is hard to build a team if people aren't meeting, or to train someone remotely.

Businesses should be able to choose what suits them best. The employees can choose whether or not an employer offers home working as a factor when looking for work.

@Keith Badger:

There is nothing 'woke' about allowing people to work from home. I run a business where many functions that were office-based such as accounts, marketing, customer services and sales are now donefrom home.

People are happier and more productive than before, we have no issues with parking or a lack of office space. It's a win win as far as I'm concerned. I have given people the option of returning to work in the office if they so wish, but so far nobody has taken me up on that offer. Good for them.

@Able Archer:

Before lockdown, I worked from home twodays a week and wentinto the office three days a week. Seeing people at work is good for office camaraderie and meant we could interact informally.

Some of my colleagues chose to WFH permanently, which meant that they seemed detached from the rest of us and were more likely to be left out of the loop on small matters.

It can also be very lonely sitting at home all day. Not everyone has the ideal home, some of us are stuck in small flats with poor sound insulation. We were created as social beings to interact with each other. Talking at someone down a screen with a slight time delay is not proper social interaction.

@Jay Bee:

A 'blended working' solution will become the norm after this something like two days a week in the office, three days at home.

Companies who aim to return to inflexible in-office work routines, will haemorrhage staff and fail. You just need to look at the opinion polls British office workers have had an awakening to the many benefits of a more progressive work/life balance.

Lewis Hamilton won the Hungarian Grand Prix on Sunday for the eighth time after a perfect drive. Luke Slater arguedthat whileHamilton and Mercedes brilliance has ensured their dominance,it is not what the sport needs.

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'It's time to walk away from Brexit trade talks' - Readers on this weeks talking points - Telegraph.co.uk

When it comes to Brexit, British interference got us into this mess – The Independent

The first lesson we can learn from the way the government handled this report about the Russians trying to fiddle with our elections is its fine to have something ready, then wait nine months before letting anyone see it.

We would be so much more relaxed if we all did this. Kids could tell their teachers: Ive finished my geography homework. Ill hand it in next April.

In a cafe, the waiter could tell you the sausage and chips are ready, so theyll bring them out a few weeks after Christmas.

Sharing the full story, not just the headlines

The government seems just as calm about the Russians trying to influence our democracy. The prime minister answered Keir Starmers question about the report by saying, Youve had more flip-flops than Bournemouth beach.

This is an impressively chilled reaction to another country trying to alter your government. Maybe Boris Johnson learned this at a mindfulness class, where he was told, If youre prime minister, and the Russians try to muck about with your election, dont get stressed. Breathe deeply, chant were getting Brexit done 4 million times, and make a funny joke, such as You do more whining than a man who runs an active vineyard, to soothe your spiritual journey.

The report concluded the government had not seen or sought evidence of interference by Russia because they did not want to know. Thats a novel method for investigating a crime, to not want to find any evidence.

There should be a detective series, starring Boris Johnsons cabinet. They turn up to a murder scene, and theyre told, A man was seen shooting the victim. We caught him hiding in this cupboard. Here he is. So Boris Johnson says, Well never work out who did it. Close the case. The whole programme would be over in nine seconds, proving how efficient they are.

Boris Johnson also told us the real reason anyone was concerned about the report was they were an Islingtonian Remainer trying to undermine the referendum result.

This will be how everything works now for a couple of hundred years. The government could be caught setting up a series of brothels in Kuala Lumpur to fund the cabinets crystal meth habit. And when Keir Starmer says: Could the prime minister assure the house he will cease his forays into prostitution and partaking of class A narcotics? Johnson would reply: Ah, aha, what we have, indeed, Mr Speaker, is a flagrant attempt, er attempt, to undermine the historic vote of the British people.

In any case, Boris Johnson knows for a fact the Russians have no interest in winning influence in Britain, because he accepted 160,000 from Russian oligarch Lubov Chernukhin to play her at tennis.

So he must know that Russian business doesnt try to buy favours. She simply wanted to improve her tennis, and rather than do it the complicated way, by paying a tennis coach, she spent the money wisely and played Boris Johnson. She was lucky he could fit her in, between his sessions coaching Roger Federer.

You can understand why the government wouldnt believe the claims, as it seems implausible that Putins people would behave in an underhand or deceitful way. Its true they brought down a plane and lied about it, and poisoned one of our oldest cities and said they were there to admire the cathedral. But they wouldnt try more serious things like invent a Twitter account to say the EU had a negative effect on the British jam industry.

But the biggest revelation from this issue is that for 60 years there has been a misunderstanding between us all. For all that time, Conservative people would say to anyone slightly liberal: If you had your way, youd let the Russians run the country. We thought they were angry about the Russians, but in fact they were upset because we didnt want the Russians to run the country enough.

The Russians would fund the odd political campaign or pamphlet, but now we realise the Conservatives wanted the Russians to run our elections and dictate when our prime ministers play tennis.

There could be another reason the government is so dismissive about the report. It concludes the Russians tried to interfere through using TV programmes and social media. So Boris Johnson must think: My oligarch mates have bought a huge chunk of London and all the riverside apartments and a football club and shares in everything, so why are people in a flap because of some programmes on Russia Today and a bunch of Twitter accounts?

It seems unlikely that Russian social media made a decisive difference in the referendum. Or maybe it did, and Gary from Stoke said: Here mum, Ive just got a message from Anna3628710 on Twitter that says the EU are responsible for stealing 17 per cent of our mackerel. Sod that, Im voting Leave.

And Maureen from Sunderland meant to watch Homes Under the Hammer one day, but accidentally switched on Russia Todays misleading documentary about how EU salad subsidies are unfairly biased against British cucumber farmers.

Another possibility is the Leave Campaign had an effective message and the Remain Campaign had no message. And the stories that had the greatest impact were those about taking back control, and money saved by leaving would be spent on the NHS, and the number of immigrants had reached Breaking Point. These ideas werent spread by Russian Twitter accounts, they were on billboards and Facebook pages and buses, arranged by Dominic Cummings and Nigel Farage.

So the problem with the referendum was British interference. There should be another report, that should conclude wed have been better off only allowing foreigners to campaign in the referendum, and not let the British say anything.

See original here:

When it comes to Brexit, British interference got us into this mess - The Independent

Britain will be constructive with EU in Brexit talks, says PM’s spokesman – Reuters

FILE PHOTO: The Union Jack flags are seen above number 11 Downing street after Britain's prime minister Boris Johnson tested positive for the coronavirus disease (COVID-19), in London, Britain, March 27, 2020. REUTERS/Toby Melville

LONDON (Reuters) - Britain will continue to engage constructively with the European Union in talks on a future relationship, but London is not willing to give up its rights as an independent state, a spokesman for Prime Minister Boris Johnson said on Monday.

The two sides will resume talks on Tuesday after Britains chief negotiator David Frost hosts his EU counterpart Michel Barnier for dinner later on Monday, but there has been little movement on the significant differences that divide them.

Britain left the EU in January and is in a status quo transition period until the end of the year, when some companies fear disruption if the two fail to secure a free trade deal.

Our position on our sovereignty, laws and fisheries is clear, we will not give up our rights as an independent state, the spokesman told reporters.

We will continue to engage constructively with the EU on these key issues and will work hard to reach the broad outline of an agreement, but as we have been clear all along we are not asking for a special, bespoke or unique deal.

Reporting by Elizabeth Piper; editing by William James and Alistair Smout

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Britain will be constructive with EU in Brexit talks, says PM's spokesman - Reuters

Alister Jack: ‘No threat’ to devolved power in post-Brexit laws – BBC News

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Claims that Holyrood powers are under threat by post-Brexit legislation are "absolute scaremongering", the Scottish Secretary has said.

Alister Jack told BBC Scotland plans for a UK "internal market" amounted to a "power surge" and not a "power grab".

The proposals have been set out in a white paper, with legislation to follow later in the year.

Scottish Constitutional Affairs Secretary Mike Russell said any assurances from the UK were "not true".

Plans for how a UK-wide "internal market" will operate after the country leaves the EU were published earlier in the week.

UK Business Secretary Alok Sharma said the move would see "the biggest transfer of powers in the history of devolution".

But the Scottish government has said the plan would "strip power" from the Scottish Parliament.

Speaking on BBC Scotland's Sunday Politics programme, Mr Jack said the objections raised by Mr Russell were a "confected red herring".

He said there was "absolutely no threat" to Scottish government policies like free university tuition or alcohol minimum pricing.

"There is not a single power being taken away from Holyrood or any of the other devolved administrations and when challenged in parliament this week, they couldn't come up with a single power they're losing," he said.

"This is absolutely a power surge for them, not a power grab."

Much of the debate over powers has focused on food standards and whether chlorinated chicken would ever be sold in the UK.

But Mr Jack said this was "not going to happen".

"Chlorinated chicken can't be sold in the UK. Nor can hormone-induced beef. We're quite clear about that. They are illegal products," he said.

"We're going to bring all the EU food standards into UK domestic law at the end of this year in the Withdrawal Act. And then we intend to increase our food production standards and our animal welfare standards which are already the highest in Europe."

Mr Jack told the BBC that the only future changes would be to improve food standards and not "diminish" them.

He added: "Were it ever to come to pass that a future government did something on food standards that didn't satisfy the other devolved administrations first of all there would be a bill to go through the UK Parliament on that trade deal and then there would be consent motions sought from the other administrations."

However, Mr Russell said he had "no doubt" that under the current proposals chlorinated chicken could be sold in Scotland, even if the Scottish Parliament did not want it.

Speaking earlier on the programme, he said the proposals were there because the UK wanted to be able to do "bad trade deals" with other countries as they were the "only trade deals left to them".

"To do so they want to make sure that neither the Scottish Parliament or the Welsh Parliament or the Northern Irish Parliament can interfere with that," he said.

"That won't just be bad for consumers, it'll be very bad for business. It will put Scottish businesses out of business if they go ahead."

Mr Russell said he had heard many assurances in the past from the UK government but they had "come to nothing".

View post:

Alister Jack: 'No threat' to devolved power in post-Brexit laws - BBC News

Populism and the manufactured crisis of British neoliberalism: the case of Brexit – British Politics and Policy at LSE

Using the case of Britains 2016 vote to leave the European Union, James Wood andValentina Ausserladscheider challenge prevailing accounts explaining populism as political response to neoliberalisms negative impact on voters. Using a descriptive analysis, they explain how the antagonistic people vs. elite relationship at the core of populism has been mobilised by opposing British political actors as a discursive frame to generate voter support for their own policies.

Populism has come to dominate Britains political economy, which culminated in the 2016 vote to leave the political and economic project of the EU. Although there are various conceptions of what populism is, many definitions focus on a core antagonistic relationship between the people and a corrupt or incompetent elite.

Dominant explanations of the rise of populism in Britain argue that populist politicians appealed to a long-standing general will of the people by advocating anti-EU policies to mitigate the negative consequences of globalisation, such as increased immigration and inequality from international trade. Populism has also been considered a response to voter demands for greater state intervention in the British economy to challenge the market-based policies of neoliberalism, which have increased economic insecurity since the 1980s. However, we argue these accounts fail to adequately conceptualise what constitutes as populism in the case of Brexit.

The chart above from The Economist demonstrates that for a decade prior to the 2016 referendum, less than 10% of the British public believed the EU was a pressing political issue; this increased dramatically to over 50% shortly after the referendum announcement. Therefore, leaving the EU cannot be considered a long-standing voter demand that populist politicians adopted to appeal to voters. Rather, the referendum itself may be considered the referential moment where leaving the EU became a significant issue for British voters. Additionally, whilst populist political actors on the left, such as Jeremy Corbyns Labour Party, advocated increased state intervention in the economy to challenge neoliberalism, there were mainstream populist political actors in the Conservative Party supporting policies perfectly congruent with neoliberalism.

Our research provides an alternative explanation as to what constitutes as populism in the case of Brexit. We argue that what these populist political actors have in common is that they both present a challenge to Britains debt-driven neoliberal growth model, which is reliant on continuous house price increases and consumption.

Major shifts in macroeconomic policy paradigms occur rarely, and require the policies associated with the dominant paradigm to be framed negatively by political actors to the voting public. We argue that the elite/people relationship at the core of populism was used as a discursive frame by political actors looking to generate voter support for their own policies. Here, a current policy can be problematised by political actors by framing it as being detrimental to the people whilst benefiting an elite; alternatively, the converse framing can be used to highlight the benefits of their policies to voters as the people at the expense of the elite.

We explore this argument by examining two competing economic policy paradigms looking to challenge Britains debt-driven neoliberal growth model: the Liberal Economic Nationalists and the Democratic Socialists.

Britains modern Liberal Economic Nationalist policy paradigm looks to change Britains neoliberal growth model from being debt-driven to focus on increasing British exports, and is advocated by an influential group of politicians in the Conservative Party, such as Michael Gove, Liz Truss, and Boris Johnson.

The Conservatives used the populist frame to critique the EU for limiting Britains sovereignty and generate support for their own export-oriented trade policies. An example of this can be seen in Michael Goves announcement in support of the Vote Leave campaign:

The EU is built to keep power and control with the elites rather than the people Every single day, every single minister is told: Yes Minister, I understand, but Im afraid thats against EU rules. I know it. My colleagues in government know it. And the British people ought to know it too: your government is not, ultimately, in control in hundreds of areas that matter.

After chastising EU elites for limiting British sovereignty that harms the British people, Gove then redeployed the populist frame in a different speech to show how leaving the EU resolves this problem for the people:

I am not asking the British people to have faith in me, I am asking them to have faith in themselves. I am asking the British people to take back control from those [EU] organisations which are distant and elitist. With trade it is really important that we take back control.

Therefore, for the Conservatives, Brexit provides an opportunity for British neoliberalism to be reoriented around an export-driven growth model supported by non-EU trade.

Rather than focus on the EU, the Democratic Socialists in the Labour Party directly critiqued market-based neoliberal policies for benefiting the few at the expense of the many: a clear transposition of the populist elite/people frame. One example comes from Jeremy Corbyns speech to the 2017 Labour Party Conference:

Ten years after the global financial crash the Tories still believe in the same dogmatic mantra Deregulate, privatise, cut taxes for the wealthy, weaken rights at work, delivering profits for a few, and debt for the many. Nothing has changed.

To rebalance inequalities in favour of the many, they propose a post-Brexit full paradigm shift towards socialism, by nationalising industries and limiting market activity. Corbyn promoted such policies to the public using the populist discursive frame in the 2017 Labour Party manifesto:

the distribution of ownership of the countrys economy means that decisions about our economy are often made by a narrow elite. More democratic ownership structures would help our economy deliver for the many and lead to a fairer distribution of wealth.

These examples demonstrate how these opposing political actors have used the populist discursive frame to construct a challenge to Britains debt-driven neoliberal growth model and generate voter support for their own economic policies. Therefore, rather than focusing on how different political actors adopt incongruent policies to appeal to the public, we argue it is the shared deployment of the elite/people discursive frame that provides a more complete account of constitutes as populism in the case of Brexit. This offers a more compelling generalisable constitutive theory to understand the phenomenon of global populism and how it manifests in specific cases.

__________

Note: the above draws on the authors published work in The Review of International Political Economy. All articles posted on this blog give the views of the author(s), and not the position of LSE British Politics and Policy, nor of the London School of Economics and Political Science. Featured image credit: by Christian Lue on Unsplash.

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Populism and the manufactured crisis of British neoliberalism: the case of Brexit - British Politics and Policy at LSE

COVID-19 payments can be repurposed to deal with Brexit – Varadkar – Newstalk

The Tnaiste Leo Varadkar has said the emergency COVID-19 payments can be repurposed in the new year to deal with Brexit if needed.

Under the July stimulus plan, the emergency Pandemic Unemployment Payment and the Wage Subsidy Scheme will be extended until April 2021.

However both will be tapered to lower levels during that time - with the unemployment payment eventually being reduced in line with jobseekers benefit.

Speaking to Newstalk's political correspondent Sean Defoe, Mr Varadkar said part of the decision to extend the fund was with Brexit in mind.

"There's extra money from my department in particular to help businesses that trade with the UK to prepare for Brexit."

"But more significantly, if you look at the way this package is structured, it runs through to the end of the first quarter of next year.

"The Pandemic Unemployment Payment, the Wage Subsidy, the VAT cut - all of those things run into February and March of next year, April in some cases.

"Why did we make that decision? Because Brexit's coming: at least in terms of trade Brexit, if you like, political Brexit already happened but trade Brexit will happen on the 31st of December this year.

"So if you look at what's happening for example in Britain, they're ending their wage subsidy in October - same in Northern Ireland - they're ending their VAT cut at the end of December.

"We thought 'no, we actually needed a plan that runs through to the spring of next year' - so that it covers Brexit as well as what's happening as a result of the pandemic".

It comes as the European Union's chief Brexit negotiator Michel Barnier has said a trade deal between the bloc and the UK is now unlikely.

On Thursday, Mr Barnier said while some progress was made, issues around a level playing field and fisheries are still outstanding.

"The EU has always insisted that an economic partnership with the UK must include robust level playing field rules and an equitable agreement on fisheries.

"This means that, by its current refusal to commit to conditions of open and fair competition and to a balanced agreement on fisheries, the UK makes a trade agreement at this point unlikely", he added.

Meanwhile the Government's new staycation tax rebate can also be used to get tax back on meals in local restaurants.

Under the plan people can get up to 125 back on 625 spent on accommodation or food bills.

Mr Varadkar said the scheme can also be used to boost local business.

"I think this is going to benefit all parts of Ireland - essentially it's a 5bn injection into our economy, 7bn if you include loan guarantees.

"And it's all about getting businesses open, helping those that are open to stay open, getting people back to work and for those who won't be able to go back to their old jobs, there'll be about 75,000 opportunities in terms of education, apprenticeships, enterprise set up grants, courses, you name it.

"But I think one thing that'll be particularly beneficial for businesses in rural Ireland is that fact that the minimum restart grant has been increased to 4,000.

"Any business that is re-opening in rural Ireland, or any business that stayed open and saw a significant reduction in their turnover, will have a restart grant of 4,000".

"I think what will also be of particular benefit is that there'll be a commercial rates holiday for six months.

"The big companies will have to pay, but the smaller companies particularity in towns and villages won't have to pay".

He said he hopes people will take advantage of the spend and save initiative while holidaying at home.

"We're hoping that at least two million people will take advantage of it.

"Yes it's for domestic tourism encouraging people to take that weekend away or that night away during the winter.

"But also as well encouraging people to support local businesses in their towns.

"So if you can't afford, or you're not able to go away for the weekend, you can use that money in your local town - and if you do that'll be a good thing as well".

Reporting by Sean Defoe | Additionalreporting: Jack Quann

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COVID-19 payments can be repurposed to deal with Brexit - Varadkar - Newstalk

Activists step up bid to protect the NHS from Brexit trade deal – The National

CAMPAIGNERS have vowed to step up their fight to protect the NHS after a legal bid to prevent it being on the table in post-Brexit trade deals was voted down by Tory MPs.

A series of amendments to the Trade Bill aimed at protecting the NHS from control from outside the UK and allowing more parliamentary scrutiny of deals were rejected in the House of Commons last week.

More than 230,000 people have now signed a petition urging peers to introduce fresh amendments to the Bill when it goes to the House of Lords in the autumn.

Pascale Robinson, campaigns officer for anti-privatisation pressure group We Own It, said unless specific protections were in place for the NHS, there was the risk of the health service being opened up in trade deals to American healthcare firms and drug prices increasing.

She said the huge response to the petition in the space of just a few days showed how angry people were at the result of the voting down of the amendments.

It has shown that platitudes about protecting our NHS are a barefaced lie and that we will not forgive or forget those MPs who did not stand up for the NHS in that vote, she said.

READ MORE:Majority of Scots regret Brexit and would rejoin EU, eu+me finds

Robinson also pointed that while health was devolved in Scotland, the proposals around the UK internal market meant it would be impacted by any trade deal. She added: They call it levelling the playing field, meaning there is the same access what will happen is Scotland will have to accept goods and services of the same standard as the UK.

The British Medical Association said it was disappointing the amendments were voted down, adding it would have gone some way to protecting the health service and public health in trade agreements.

BMA council deputy chair and trade negotiations lead Dr David Wrigley said: The BMA is clear that the only true protection we have is if our health service and standards are protected by law. As the Bill moves on for consideration by the Lords, it is vital this pivotal point to do so is not lost.

Green MP Caroline Lucas had put forward an amendment to stop the health service being a part of trade deals, saying red lines were needed in the negotiations. The bid to give MPs and peers a say on any new trade deals signed by UK ministers was a rebellion led by Conservative MP Jonathan Djanogly.

Meanwhile, SNP MPs were among those who submitted an amendment to ensure Scotland, Wales and Northern Ireland could give their consent to trade regulations containing matters within their remit, which was also rejected.

All six Scottish Tory MPs voted against these amendments, which were backed by the SNP, Labour and LibDems.

READ MORE:Stephen Gethins's bid to strengthen Scotland-EU post-Brexit ties

Following Mondays vote, West Aberdeenshire and Kincardine MP Andrew Bowie was one of a number of Conservatives who pointed to the partys manifesto commitment which pledged the NHS will not be on the table in any trade negotiations.

Just to be clear no one voted to sell the NHS last night. It is not for sale. It is not on the table, he tweeted.

But Gay Lee, a nurse and member of campaign group Keep Our NHS Public, said: That is the argument of well, we promised, so we dont need to put it in writing and we dont need to put it law.

The Government is not particularly trusted at the moment, so how they think that argument is going to wash with people I dont know.

The UK Government has also insisted that any changes affecting the NHS would have to come before parliament.

However, at present the role of Westminster in approving treaties is based on rules established 100 years ago, which means there is no systematic scrutiny and consent to ratification is given by default, with no debate or vote required.

Dr Brigid Fowler, senior researcher at think tank the Hansard Society, said the view of most constitutional lawyers who had examined the issue is that the current system is not fit for purpose and particularly now the UK is negotiating its own free trade agreements.

She said: This was the first time that a Conservative MP had put his head over the parapet and said we think we should amend this.

It was really significant that there are now clearly some Conservative backbenchers who arent happy but there werent enough of them.

At the moment theres nothing in law to stop a UK minister just signing a free trade agreement without MPs having seen it.

She added: Youre making a form of law when you sign an international treaty like that and youre also making economic policy.

It could have massive implications for different industries and for different parts of the country.

Nick Dearden, director of campaign group Global Justice Now, pointed out peers had successfully passed a democratic scrutiny amendment in the previous Trade Bill. The bill was subsequently dropped by the UK Government when Westminster was prorogued last year.

It is really interesting that this is one of the few areas where there has actually been a Tory rebellion, Dearden said.

The Government is really under the most enormous pressure on this.

Link:

Activists step up bid to protect the NHS from Brexit trade deal - The National

Will Britain’s post-Brexit plan deepen divisions within the Union? – The New European

PUBLISHED: 14:30 24 July 2020 | UPDATED: 12:53 25 July 2020

Nicola McEWEN

Former Prime Minister Theresa May pledged to 'strengthen the precious European Union' when setting out her Brexit objectives in January 2017. Picture: Frank Augstein/PA

PA Wire/PA Images

Recently published plans on how the UKs internal market will work after Brexit hint at further tensions ahead, suggests NICOLA McEWEN.

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Almost four years after its creation The New European goes from strength to strength across print and online, offering a pro-European perspective on Brexit and reporting on the political response to the coronavirus outbreak, climate change and international politics. But we can only continue to grow with your support.

When Theresa May first set out her Brexit objectives at Lancaster House in January 2017, one of her top priorities was to strengthen the precious union, by ensuring that as we leave the European Union no new barriers to living and doing business within our own Union are created.

The recent publication of a UK government white paper gives the clearest indication yet of how her successor plans to uphold the UK internal market.

Although the details are unusually sketchy for a white paper, the proposals could have a profound effect on devolution.

They could place considerable constraints on the capacity of the devolved institutions to pursue some of the distinctive policy goals they have been able to take up hitherto, including those that were permissible within EU internal market regulations.

Once the transition period ends, the UK and devolved governments will no longer be obliged to conform to EU regulations.

Each will be free to develop new regulations within their areas of competence, subject to any level playing field commitments made in a UK-EU deal.

That opens up the possibility of greater policy divergence that, in principle, might disrupt trade across the UKs internal borders.

To guard against this possibility, the white paper proposes a Market Access Commitment. This will introduce in primary legislation both a principle of mutual recognition and a principle of non-discrimination to guarantee the continued right of all UK companies to trade unhindered in every part of the UK.

Mutual recognition ensures that goods or services that satisfy regulatory standards in one part of the UK are eligible to enter the market anywhere in the UK.

Non-discrimination prevents UK businesses or individuals trading across the UKs internal borders from being treated differently from local traders, either directly on the grounds of residence or geographical origin.

So, if the Scottish parliament decided to pass a law to limit the sugar content of goods produced in Scotland to tackle the problem of obesity, it could not impose those standards on goods coming into Scotland from other parts of the UK, nor could it prevent those goods from entering the Scottish market, provided these satisfy regulations set anywhere in the UK.

Such a law may also be challenged by Scottish producers as an unnecessary barrier to their ability to trade freely across the UK.

There are many uncertainties in the proposals. The devolved governments had been concerned that an independent regulatory body, potentially with little understanding of devolution, could be tasked with enforcing UK internal market rules.

The white paper seems to rule this out. That leaves open the issue as to how the Market Access Commitment will be enforced.

The implication is that businesses and consumers will be empowered to challenge any law or action that is perceived to impede their ability to engage in frictionless trade in any part of the UK.

The legislation could go even further, amending the devolution settlements, either to introduce a constraint that prevents laws from being passed that are incompatible with UK internal market law, or that empower the Secretary of State to prevent actions by the devolved institutions on grounds of incompatibility with the internal market.

Any of these enforcement mechanisms could represent a significant new constraint on devolved competence and would be met with considerable resistance.

In theory, the internal market principles would affect all four administrations. In practice, they will inevitably have an asymmetrical effect.

The paper acknowledges that traders in Northern Ireland, and goods entering that market, will have to comply with EU rules, as required by the Northern Ireland protocol.

Moreover, the principle of parliamentary sovereignty means that the Westminster parliament cannot bind itself, and so its autonomy to make laws will not face the constraints that may be placed on the devolved institutions.

The sheer size of the English economy and population relative to the others is also likely to give English businesses and consumers, and the UK government making policies for England, considerably greater influence in determining regulatory standards across the UK.

No government in any part of the UK would seek to impose unnecessary barriers to trade and mobility. But who gets to determine the necessity, or otherwise, of distinctive regulations?

When the Scottish parliament passed legislation to introduce minimum unit pricing for alcohol, the disruption to trade in alcohol resulting from the policy was defended as a legitimate and proportionate means of tackling adverse health and social effects of alcohol abuse.

After lengthy legal challenges led by the Scotch Whisky Association, the Supreme Court sided with the Scottish government.

But it is not at all clear that public health, environmental or any other policy goals will be justifiable exemptions from UK internal market principles. The white paper seems to place the objective of frictionless trade above all other policy ambitions.

New governance arrangements are envisaged, building on existing intergovernmental relations (IGR), ensuring a strong basis for political decision-making, oversight, and dialogue in relation to the Internal Market. There is no detail at all about what these intergovernmental processes would entail.

The Joint Review of IGR, initiated by the four administrations in March 2018, has struggled to produce any recommendations to address the evident weaknesses in intergovernmental machinery or agree mechanisms for resolving dispute.

It is difficult to foresee agreement on shared governance arrangements for an internal market if its principles are designed and imposed by the UK government.

UK internal market legislation will affect devolved competences, and so under the Sewel convention, the consent of the devolved legislatures will be sought. That consent is unlikely to be secured. Will that matter? Recent experience suggests not.

In other Brexit-related legislation, the UK government has demonstrated its willingness to press ahead despite devolved institutions withholding consent. Setting aside the Sewel convention again would further undermine one of the core principles of UK devolution.

Without cooperation, consent and co-decision built into the development and governance of a UK internal market, further tensions between the UK and devolved institutions are inevitable. And for what?

The research in the annex to the white paper makes clear that, in comparison to trade between EU member states, between the Nordic states and within European federal states such as Germany, the UK is already highly integrated and the costs associated with cross-border trade are very low.

This suggests that EU regulations have not been the only factor supporting UK market integration. By using a legislative sledgehammer to crack a hypothetical nut, these measures are unlikely restore the trust between the UK and devolved governments that the Brexit process has eroded.

Instead, they may deepen the fractures that threaten the very Union the UK government is seeking to strengthen.

Nicola McEwen is a professor of territorial politics, a co-director of the Centre on Constitutional at the University of Edinburgh, and senior fellow at the UK in a Changing Europe, which originally published this article

Almost four years after its creation The New European goes from strength to strength across print and online, offering a pro-European perspective on Brexit and reporting on the political response to the coronavirus outbreak, climate change and international politics. But we can only rebalance the right wing extremes of much of the UK national press with your support. If you value what we are doing, you can help us by making a contribution to the cost of our journalism.

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Will Britain's post-Brexit plan deepen divisions within the Union? - The New European

BDI on the conclusion of the Brexit round of talks: "A collapse in the negotiations on a partnership agreement is now all but inevitable" -…

BERLIN, July 24, 2020 /PRNewswire/ --Following the conclusion of the sixth round of Brexit talks, BDI Director General Joachim Lang said: "A collapse in the negotiations on a partnership agreement is now all but inevitable."

"The sixth round of Brexit negotiations was more than a disappointment for the German economy. On key points, such as competition conditions in the future, London has repeatedly diverged from the political declaration. A collapse in the negotiations on a partnership agreement between the EU and the United Kingdom is now all but inevitable. Too many political and technical issues remain unsettled for them to be solved in time.

The imperative of the hour for the German government and the EU is to bundle all their forces and to focus all their attention on the essential emergency measures. Also business on both sides of the Channel must now prepare itself for bilateral trade without an agreement under WTO rules.

German industry does not believe that the United Kingdom will complete the public infrastructure for cross-border goods traffic in time. The latest plans on the part of the British are incomplete. This means that companies are faced with new customs duties, additional bureaucracy and an economic disaster."

The Federation of German Industries (BDI) is the umbrella organisation of German industry and industry-related services. It speaks for 40 trade associations and more than 100,000 enterprises with around 8 million employees. Membership is voluntary.

The Federationof German Industries Member association of BUSINESSEUROPE

Contact numbersT: +49 (0)30 2028 1450 F: +49 (0)30 2028 2450

Website http://www.bdi.eu

Email: bdi-presseteam@bdi.eu

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BDI on the conclusion of the Brexit round of talks: "A collapse in the negotiations on a partnership agreement is now all but inevitable" -...

Remainers must bury the hatchet and work towards a post-Brexit Britain – LBC

25 July 2020, 14:05 | Updated: 25 July 2020, 14:18

Maajid Nawaz pleaded with Remainers to put their egos aside and accept that we need to work together towards a post-Brexit Britain, regardless of your opinion of the result.

Maajid Nawaz was speaking about Brexit as the deadline for a deal edges closer and closer. He was putting forward the argument that Brits have more in common than not, despite the divisive nature of Brexit.

"The human spirit is more binding and more lasting than political debate," said Maajid and used the example of how he was supported in his hunger strike by someone on the other end of the political spectrum to him, Nigel Farage.

"Sometimes it means holding your nose, holding your grudge," to work for the greater good Maajid said, and asked if "on the Brexit debate can we please start doing that."

He warned Remainers that if you don't contribute to the debate and discourse surrounding post-Brexit Britain, Brexiteers "will shape the future of this country without your input."

"Bury the hatchet, bury our egos and start trying to work out which kind of Brexiter we can work with," Maajid said.

He argued that "we need to develop a post-Brexit liberal vision for Britain" and this cannot be achieved if only one side of the debate is addressed.

Maajid went on to imagine "who can our allies be," in post-Brexit Britain and argued that the first place the UK should be looking is to begin "forging closer and closer alliances with the Five Eyes nations" who are the USA, Canada, New Zealand, Australia and the UK.

He argued that if the nations were to move further than just being an intelligence sharing bloc and a socio-economic one too, this would be an ideal place for the UK to start it's life outside of the EU.

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Remainers must bury the hatchet and work towards a post-Brexit Britain - LBC