New Coral Reef Information Signs Installed at 39 Maui Beaches – Maui Now

Photo credit: Geoff Moore

The Maui Nui Marine Resource Council has installed new coral reef information signs at 39 Maui beaches. The signs feature large colorful photos of sea turtles, corals and marine life, and the headline, Protect Mauis Coral Reefs.

Twenty-nine of the signs are replacements for coral reef information signs created and installed about ten years ago by Project S.E.A.-Link. These signs had since become faded and weather-worn. An additional ten signs were installed at new locations, including Hookipa, Launiupoko and Polo Beach.

The signs instruct beachgoers to avoid walking or standing on coral because coral is alive and easily damaged by such actions. Other advice includes choosing sunscreen thats free of reef-harming oxybenzone and octinoxate, and protecting sea turtles and other wildlife by giving them their space.

Our goal was to use colorful eye-catching photography to attract people to the signs and then to provide friendly and compelling information about the basics of protecting the reefs while they snorkel, swim, dive, paddle or surf, said Mike Fogarty, Acting Director of Maui Nui Marine Resource Council. Were very pleased with the result and the positive reaction from the public.

Maui Nui Marine Resource Council was able to create and produce these signs with support provided by Hawaii Tourism plus assistance from Maui Visitors Bureau. The signs were designed by Geoff Moore, owner of Silver Moon Art and Design in Pia. Photographs for the sign were donated by Drew Sulock, a local nature/adventure photographer and owner of Drew Sulock Creations.

Thorne Abbott of Coastal Planners, LLC donated time to help Maui Nui Marine Resource Council with permitting requirements. The County of Maui Department of Parks and Recreation also provided assistance in planning the installation of the signs at County parks.

The signs were installed by two local companies: Maui Rebuilders LLC and Maui Neon & Signs.

Im really proud to have been an ongoing part of this public awareness campaign, and to have the opportunity to update the graphics and messaging to be fresh and relevant, said Geoff Moore, who had designed both the original signs and the newly installed signs. Its important to me to inform Mauis ocean users about protecting our coral reefs. I believe this will give the animals there the best opportunity to survive amongst so many environmental challenges.

The coral reef information signs include a link to a snorkeling information page at http://www.mauireefs.org/snorkel which was created by Maui Nui Marine Resource Council and includes free downloadable fish cards, instructional videos and other information about snorkeling on Maui.

The coral reef signs help to reinforce messages that visitors will see on the window displays that Maui Nui Marine Resource Council installed at the Kahului Airport, says Fogarty. Were now planning public service announcements and social media advertising to provide additional reinforcement of these important reef conservation points.

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New Coral Reef Information Signs Installed at 39 Maui Beaches - Maui Now

Petition Created to Keep Framingham Beaches Open Beyond August 9 – framinghamsource.com

FRAMINGHAM Today is the last day the City of Framinghams beaches are open. The City will close all its beaches at 5 p.m. August 9.

But a Framingham mom has started a petition to keep the beaches open through Labor Day, September 7.

Typically, the City of Framingham beaches are open from the third week in June through the third week of August.

This year, the beaches were only open from July 1 through August 9.

Typical the Citys beaches are open 10 a.m. to 7 p.m. but this year, the beaches were open 10 a.m. to 5 p.m. daily.

We are asking for the beaches of the City of Framingham, MA to remain open until Labor Day. Now more than ever we need access to local recreation. Beaches are one of the few places we can go to remain local while on a tight budget to stay cool during this very hot summer, and while maintaining strict social distancing. An extra two weeks of beach time is all the difference, especially since school has a delayed opening and will be remote, wrote Kat Suwalski, a Framingham resident.

Budget funding appears adequate, given that thenew fiscal year has just started July 1, stated the petition. We implore you to consider the effect this pandemic has had on local families unable to take advantage of all the normal recreational activities available under normal circumstances.

The 11-member City Council voted unanimously in June a resolution to have the Citys beaches be free this year. The Spicer administration agreed and for the first time in more than a decade, the Citys beaches were free to residents.

The City staffs three beaches with lifeguards from 10 a.m. to 5 p.m. daily Lake Waushakum, learned Pond Beach, and Saxonville beach.

***

Editors Note: In full transparency, the editor of SOURCE has signed the petition. The editor has been a resident of Framingham since 2000.

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Petition Created to Keep Framingham Beaches Open Beyond August 9 - framinghamsource.com

First Sea Turtles Of The Year Hatch On Pensacola Beach – NorthEscambia.com

Pensacola Beach saw its first sea turtle hatch of the season Sunday night. Approximately 129 loggerhead hatchlings emerged on the county-patrolled portion of Pensacola Beach and made their way to the Gulf of Mexico.

Sea turtles nest May through October along the Gulf Coast and nests incubate for around 60 days. Once the sun sets, hatchlings emerge all at once and make their way to the Gulf of Mexico. They will spend their first few days in a swimming frenzy to escape the many predators found in nearshore waters. Safer in the open ocean, they will use floating mats of algae to hide and feed until they are big enough to return to nearshore areas.

Sea turtle hatchlings face many threats long before they reach the water. Bright lights from homes, flashlights and cars can lead hatchlings away from the Gulf and into danger. Nearly 60% of hatchlings will be disorientated before reaching the Gulf of Mexico.

Forgotten furniture, toys, sandcastles, and holes can trap hatchlings, causing injury, starvation, and dehydration. Food and other waste left on the beach attracts gulls, crows, stray dogs, and coyotes who also prey on hatchling turtles.

Escambia County recommends the following to protect sea turtles:

If you see a nest hatching or encounter hatchlings turtles on the beach, stay a respectful distance away and call Escambia County Marine Resources at 850- 426-1257.

Written by William Reynolds Filed Under TOP STORIES

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First Sea Turtles Of The Year Hatch On Pensacola Beach - NorthEscambia.com

HPD issues hundreds of citations on first day of beach closure – KHON2

HONOLULU (KHON2) Beaches and parks across Oahu closed for the second time on Saturday.

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Under Mayor Kirk Caldwells new order, no one is allowed to walk, stand, or lay out on the beach. People can fish below the high-water mark and people can go into the ocean for activities like surfing, swimming, and diving.

The closure is to prevent people from gathering in large groups, which was seen at many beaches across Oahu last weekend.

Even though beaches, parks, and all parking lots were closed, hundreds of people still drove up to places like North Shore on Saturday.

I think its ridiculous theres so many cars parked up and down Kamehameha Highway, as you can see its packed. It looks like any other summer day or when we were opened to tourists, said North Shore resident Tristan Bates.

Theres people all over the rocks, theres people just leisurely hanging out and it seems like theres people from everywhere, he continued.

Honolulu police officers were out in full force across the island issuing citations and making sure people were not walking on the sand.

One North Shore resident said she went to Ke Iki beach to jump in, but because the waves were a little big, she said she walked further down the beach to find a safe zone to enter the water.

And two HPD officers on ATVs surrounded me and informed me, Youre not to walk on the beach, so when I explained to them I was looking for a safe place to jump in, and they said Well do it, jump in now and leave, explained Kristina Marquez.

The new restrictions are a disappointment for many people.

Its really disappointing that the beaches are closed, said Honolulu resident Courtney Khan. Especially at the end of summer and when school has just been delayed.

North Shore businesses hope the new closure wont have affect business.

Now that they have closed the beaches well see if it makes a difference because a lot of people go to the beach and they stop here on the way or on the way back, but we today we are pretty busy, explained Cholos owner Nancy Selemi.

HPD said they handed out 220 citations on Saturday to people either at beaches, parks, or who were in large gatherings. HPD said those who received a citation will have to appear in court.

HPDs hotline will be activated at 10 a.m. on Sunday, Aug. 9.

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HPD issues hundreds of citations on first day of beach closure - KHON2

Puerto Peasco bets on heavy restrictions in bid to reactivate tourist economy – AZCentral

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PUERTO PEASCO, MexicoThe sun shines brightly as it rises over the Sea of Cortez.

The intense summer heat draws beads of sweat on Magdalena Reyes Villalba's forehead.

It's still early in the morning. There are hardly any tourists yet along the Malecn, the pier at the heart of Puerto Peasco.

But Reyes Villalba is hard at work, hanging colorful garments over the sidewalk outside her booth, where she has been selling clothes, jewelry and other trinkets for more than 15 years.

However, the COVID-19 pandemic has made this year especially tough. The city locked down to curb the spread of the virus during what is normally the busiest timeof the year. The projected economic losses are staggering.

Tourism officials in Puerto Peasco said visitors to the beach-side community brought in nearly $100 million to the local economy last year. But because of the new coronavirus, this year's estimates barely top $35 million.

"In my case, (the booth) is my only source of income," Reyes Villalba said."We have a family, so it was really difficult. But it still is difficult because we haven't seen the number of tourists that we had hoped."

Puerto Peasco, more commonly known as Rocky Point in Arizona, is trying to orchestrate a delicate balancebetween managing the impacts of the global pandemic and drawing visitors to its cash-strapped businesses.

Nearly 85 percent of the businessesare dependent on tourists, the overwhelming majority from Arizona.

On Aug. 1, the local government reopened the expansive beaches lining the city's coastline as part of the latest phase in its reopening strategy. The move came nearly six weeks after the city began welcoming visitors again.

"I think this is a good time to come visit us because Peasco remains a destination that has abided by safety protocols, that has abided by prevention efforts, and has maintained confirmed cases low," Mayor Kiko Munro said.

Since June 17, more than 33,000 people have visited Rocky Point, he added. That's a small fraction of the number the city normally drawsduring the summer.

All visitors, and the businesses that cater to them, must follow strict guidelines, even at the newly reopened beaches, or risk a hefty price. The rules include wearing masks at all times, doing regular temperature checksand sanitizing frequently.

Beach-goers will encounter additional restrictions. The city has designated access points to beaches, where they can ensure that visitors are complying with their guidelines. The city limited the hours the beaches are open. Police and federal officers enforce social distancing.

"We'll have to see if this experiment will work. We'll have to see if more people don't get sick," saidGerman Palacio. "I do hope that it works."

He owns The Point, a restaurantat the Malecn overlooking the stretch of resorts along the popular Sandy Beach.

Oswaldo Luna, left, and Ramn Vaca, employees at The Point, prepare to open the restaurant for the day. The owner estimates business has decreased by as much as 80% because of the COVID-19 pandemic.(Photo: Rafael Carranza/The Republic)

A lot is at stake for local businesses. After shutting down for three of the busiest months, owners are eager to make some money, and they understand the reopened beaches could draw even more people to the city, and to their shops.

"We've already lost the entire year. There no way to make up for that," Palacio said."Right now, we're just staying open so that our employees can make some money, and us too. But it won't be a short-term recovery."

COVID-19 remains a big concern. While the state of Sonora reports relatively few confirmed cases and deaths inPuerto Peasco, local doctors said the numbers are much higher.

Nonetheless, there appears to be a consensus among businesses and government officials to reopen as safely as possible, in hopes of luring more visitors, the economic lifeline to the city.

The local government in Puerto Peasco set up "sanitation tunnels" outside key points throughout the city, such as the state-run General Hospital, to fight COVID-19.(Photo: Rafael Carranza/The Republic)

One of the tools city officials rolled out early on is a "sanitationfilter," a checkpoint to the north of the city that all visitors must drive through.

The checkpointaims to keep out visitors infected with COVID-19.

It's manned by Mexican National Guard troops, local police and tourism officials.

Since June, they've processed more than 13,000 vehicles carrying U.S. and Mexican visitors, according to the city.

When a driver approaches, one of the tourism officials asks them where they are staying, and logs that information. All visitors are required to have an existing reservation.

Every fifth car is chosen to undergo a rapid antibody test. Local paramedics will prick their finger, draw a drop of blood and wait just minutes for the results. Those who test negative can proceed. Anyone who tests positive is turned away.

"The police and National Guard work together to make sure that the person takes off," said Rafael Mendivil, Puerto Peasco's tourism director.

Since the beaches reopenedAug. 1, officials administered more than 150 tests. At least six of them were positive, including several Arizona visitors. They turned back the six vehicles.

Even some visitors are notconvinced about the city's strategy. George McBride, a Cave Creek resident, owns a condo in Puerto Peasco and is a Mexican permanent resident. He visits often and said the procedures are annoying, but that he understood why they are in place.

"The face mask makes a difference," he said, as he was waiting for the results of his test, which came back negative."If they're going to catch someone with the disease, one in five cars ... I'm not sure how effective that will be. This disease is going to spread."

Other visitors welcomed the additional screenings and safety guidelines in Puerto Peasco.Chad Jordan drove fromGilbert with his family to spend a few days at the beach.

They waited in the car at the checkpoint as a Red Cross paramedic administered the antibody test. As he waited for the results, which also came back negative, he explained that they aretaking their own precautions, such as staying at a houseinstead of a hotel, in order to avoid large crowds.

"We've got three little kids and plane ticketsand everything else is always a longprocess to plan, so withouthaving a lot of uncertainty to be able to make the drive and come to the beach is important to us, and we are definitelylooking forwardto it," he said.

As Puerto Peasco prepared to reopen beaches, tourism and elected officials worked with Mexican federal officials and local committees to drawup new rules for beachgoers.

Therules are an extension of the guidelines the city has had in place since it began to ease itslockdown in June.

"The world is changing and will be changed from now on. And tourism has alsochanged. Tourismwon't be the same," said Hector Vsquez del Mercado, the president of the Puerto Peasco Convention and Visitors Bureau.

Under theplan, access tothe city's beaches is restricted. They established designated public access points and closed off all others.

For example, La Cholla and Hermosa beaches each have a single access point.Police set up controls to limit the number of people, to randomly administer tests and take temperatures. Everyone is then funneled through a "sanitationtunnel," spraying disinfectant, to get to the beach.

At Sandy Beach, each of the resorts is responsible for limiting the number of its guests in concession areas.

Recreational activities are allowed only from 8 a.m. to 7 p.m., with two additional hours designated for exercise in the morning.

Masks can be taken off at the beach, but social distancing guidelines are enforced.

Beach vendors must allow following certain rules. Tents or umbrellas must be spaced out about nine feet away from each other, and they must provide trash bags or bins to discard food or any other items beachgoers touch.

The city and tourism officials posted the full guidelines, including maps with access points, to their website.

"For all the peoplethat cometo Peasco, the security that we can offer them is proportional to how well they follow these rules," Vasquez del Mercadosaid. "Why? Becauseit's notjusta city effort, it's an effort by tourist and the city."

The Mexican Navy and federal harbor master officers will enforce these regulations. Officers and soldiers patrol the beach areas on all-terrain vehicles, especially after closing time.

Anyone caught violating rules can be fined between $100 to $120.

Ivan Mungua Felix, a doctor in Puerto Peasco, recovered from COVID-19 and has been tracking cases throughout the city.(Photo: Rafael Carranza/The Republic)

One of Puerto Peasco's main selling points to draw visitors, and to push for a faster reopening strategy, is the number of reported COVID-19 cases in the city.

As of Thursday night, the Sonora Health Ministry reported 87 confirmed cases and 12 deaths.

But those numbers are a drastic undercountof what's happening on the ground, according to Ivn Mungua Felix,a private physicianin Puerto Peasco and a member of the mayor's pandemic response task force.

He created an unofficialmap to track infections in the city. It shows more than 270 infections in the city, more than three times the official numbers. He said there are about 300 more cases he hasn't added to the map. In all, he estimates there are about 500 unofficial cases.

"I'm gathering this information from all logbooks from the busiest labs in the city, and from other fellow doctors," he said. "When I started mapping it out I saw that our number is much more different than what government officials reported."

Mungua Felix started tracking casesafter catching COVID-19 himself. He said public hospitals in the cityare full and don't have tests. They havebeen sending infected patients to biggercities given a lack of funding from the state and federal government.

That's how he believes he caught the virus, from an untested family member of an infected patient sent to Nogales.

Mungua Felix was hospitalized for 27 days, in serious condition. He credited his recovery to his brother, who isalso a doctor, and a medical team that flew in from Mexico City to treat him.

When his condition improved, he resumed his private practice, doing virtual appointments instead. But Mungua Felix also continued tracking cases. His map assigns a color to each neighborhood to assess the risk.

It shows that the areas most visited by tourists, such as the Malecn and resorts, are in green, the safest level, while high transit neighborhoods away from the beaches are in red, indicating the greatest risk.

"Businesses and hotels there are enforcing measures like tests, temperature checks, scanners, all these measures and they've been able to quickly detect and treat cases," he said, citing it as an example that the city's safety measures are working.

The problem, he said, has beenresistance in inland neighborhoods to the safety protocolsand growing fatiguewithmasks and socialdistancing.

Mungua Felix said he tried reporting the cases to state and federal officials to adjust their numbers. They wouldn't accept them because they did not come from within their own labs or hospitals, he said.

"That's why I developed that map, because the (federal) government is not doing things well, and the state government isn't, either, because they depend on what the federal government sends them, and ultimately, they're the ones in charge," he said.

Munro, Puerto Peasco's mayor, acknowledged the official case countis based onwhat the state and federal government reported.

He saidthe city has stepped into help residents. In addition to the call center, they offer free testing and even free medicationto treat the symptoms of those who test positive.

"What is most concerningisn't the confirmed cases, but the mortalityrate, which is at around 10 percent," he said."That is very worrying," especially for residents who have underlying health conditions, he added.

Munro urged residents at higher risk to stay home, and asked everyone, including visitors,to continue following the safety protocols, especially the use of masks.

Several tourists walk through the Malecn in Puerto Peasco on Aug. 6, 2020. The city has reopened its beaches after five months due to COVID-19.(Photo: Rafael Carranza/The Republic)

Many businesses and residents have praised Munro for the steps he has taken to curb the spread of the viruswhile allowing the local economy to open up. There are still some critics, but their concernslargely are muted against the potential economic impact brought by visitors.

"We hope that the infection rates don't go up so Peasco can remain open," saidCasandra Flores Ros, a vendor at Playa Hermosa.

Her family set up tents along the beach, spaced out as required under the new guidelines. But business so far has been slow to pick up.

She and her family were out of work for nearly five months, until the beaches reopened earlier this month.

"We also have a booth to sell artwork, but because of the pandemic, we had to close that down. We literallyhad to live off of our savings," she said.

Palacio, the restaurant owner at the Malecn, said he's been disappointed by the lack of assistance from the federal government. They have been paying taxes,bills, and other business costs,but without any income.

I have to go and work because it's our daily bread

"We applied for help with the state, but we didn't get anything. It seems the federal government doesn't care to help small and midsize business owners," he said.

For now, Palacio is looking ahead. Even thoughthis year's losses are difficult to overcome, he doesn't plan on shutting down his restaurant.

As Reyes Villalba finished hanging clothes at her booth in the Malecn, she talked about her concerns.Until there's a vaccine, she and her family will be continually exposed to the virus.

At the same time, she believes she has little choice in the matter.

"I have to go and work because it's our daily bread," she said. "The fear is there, the fear that I will be infected. But we have to be here."

Have any news tips or story ideas about the U.S.-Mexico border? Reach the reporter at rafael.carranza@arizonarepublic.com, or follow him on Twitter at @RafaelCarranza.

Support local journalism. Subscribe to azcentral.com today.

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Puerto Peasco bets on heavy restrictions in bid to reactivate tourist economy - AZCentral

Thousands of Palestinians enter Israel, head to beaches; soldiers turn blind eye – The Times of Israel

Thousands of Palestinians have been illegally entering Israel to go to the beaches for the past week, with authorities making no effort to stop them, according to Hebrew-language reports.

Some believe it is a form of nose-thumbing by Israel after the Palestinian Authority stopped all its coordination with the Jewish state in late May including coordinating permits for Palestinians to enter Israel in protest of Israels yet-unfulfilled plan to annex parts of the West Bank.

The Haaretz daily reported Monday that the new method of entering Israel through holes in the border fence began last week, at the end of the Islamic festival of Eid al-Adha.

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After initial attempts to cross into Israel were met with no response by the military, word spread quickly across the West Bank. Palestinians have short vacations for families, complete with transportation services to the several crossing points and from there to various Israeli cities using Arab Israeli drivers, the report said.

My kids have never seen the ocean, Siham, a mother of five, told Haaretz. For them, its like they arrived at the most important attraction in the world. Touching the salty water and playing in the sand is the best, cheapest attraction I can offer my children.

Most of the Palestinian families have been going to Jaffa, the report said, although others have gone to Herzliya, Haifa, Netanya, and other cities.

Typically, the families come with backpacks, food, and inflatable water toys. They pay between 20 and 35 shekels ($6-$10) for transportation, Channel 13 reported on Saturday.

Illustrative: Palestinians illegally cross the border fence into Israel on the outskirts of the West Bank city of Hebron, August 6, 2019. (Wisam Hashlamoun/Flash90/File)

Despite the potential security risk and the danger of coronavirus infection, Israeli authorities fully aware of the phenomenon have not taken action against it.

The soldiers just dont care. They couldve stopped it in an instant, one Palestinian man told Haaretz.

Aref Shaaban from Jenin, who has organized transportation to Jaffa and Herzliya, said that, in many cases, the troops even helped the Palestinians cross into Israel.

The soldiers saw they were families with beach balls and food bags, not grenades, he said.

Another Palestinian visitor told Haaretz that military jeeps turned on their headlights in the evening to help direct the families back to the hole in the fence on their way back.

Many were quoted saying that at no point did they feel threatened not at the crossing point, nor in the Israeli cities.

The Israel Defense Forces declined to comment.

A resident of the Nablus area who helped organize the transportation said the move was not coordinated with the Palestinian Authority (PA) or with Israel, and that it was seen as undermining the PA.

The Palestinian government is imposing [coronavirus] lockdowns and Israel probably wanted to accept thousands of Palestinians and show the PA that it doesnt control anything, he told Haaretz.

An unnamed PA official was quoted by the newspaper as saying Israel wants to prove to us that with or without coordination, they let the civilian population in.

Additionally, instead of Palestinians vacationing in the West Bank and paying money there, they preferred for the money to be in Israel, even if its not big sums.

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Thousands of Palestinians enter Israel, head to beaches; soldiers turn blind eye - The Times of Israel

More Cape towns imposing tougher restrictions to limit beach crowds – Boston.com

The Associated Press

August 11, 2020 | 8:31 AM

BOSTON (AP) Cape Cod towns are imposing tougher restrictions to limit beach crowds and prevent the spread of the coronavirus.

The Cape Cod Times reports a number of towns are taking steps to limit capacity at beach parking lots or restrict certain beaches to residents only.

In Mashpee, the local Board of Selectmen voted Monday to continue a temporary, residents-only restriction until Gov. Charlie Baker lifts his state of emergency order.

Sandwich and Barnstable have also taken steps to restrict beach access to residents only, and Yarmouth officials on Tuesday are considering doing the same.

Falmouth, meanwhile, has expanded parking lot capacity for town residents only at a number of its popular beaches, and the parking lot at the federally-managed Head of the Meadow Beach in Truro has been restricted to bicyclists and pedestrians only as of Saturday.

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More Cape towns imposing tougher restrictions to limit beach crowds - Boston.com

Algae bloom at Virginia Beach Oceanfront resulting in foul smell and discolored water – WAVY.com

VIRGINIA BEACH, Va. (WAVY) An algae bloom at several spots at the Virginia Beach Oceanfront is resulting discolored and foul-smelling water.

According to an algal bloom surveillance map from the Virginia Department of Health, there are currently four spots at the Oceanfront where the algae bloom was reported.

According to a spokesperson with VDHs Waterborne Hazards Program, the bloom is an alga that commonly blooms at this time of year in Virginia known as Margalefidinium polykrikoidies.

Margalefidinium polykrikoidies is not harmful to humans, but may cause fish kills due to the low oxygen which may result from bacterial decomposition, the spokesperson says.

For the past two weeks, officials have been recovering reports of the bloom. Of the four reported algae bloom spots at the Oceanfront, the highest concentration of Margalefidinium polykrikoidies was recorded at the 1st Street jetty with 6,990 cells/ml.

Another VDH official tells 10 On Your Side this is the same type non-toxic algae reported at Norfolk beaches at East Ocean View Beach and the area of the Chesapeake Bay by Bay Point Drive.

Marget Smigo, who is VDHs waterborne hazards coordinator, says while the algae are not harmful to people, they still advise the public that When in doubt, stay out of water that is discolored, has an odor or dead animals present.

Chris Moore, who is a senior scientist with the Chesapeake Bay Foundation, says the algae bloom can negatively impact the local economy.

The unfortunate thing about these algae is it can impact our local economy, our local shellfish farmers, our folks out fishing and things like that because they do negatively affect fish and oyster populations, he said.

Moore believes the numerous 90-degree days, warmer water temperatures and changes in water salinity have made way for the recent algae blooms. Nutrients from fertilizer and water runoffs can increase blooms, which Moore says hes seen more of over the last 10 years.

Theyre kind of sitting there waiting for the right water temperatures and the right salinity. Then these algae bloom. When we think of a bloom with plants, thats a good thing, he said. In the case of algae, its a bad thing. The algae pop up, as youve seen, become very visible at times.

While these blooms are the result of Mother Nature, Moore says we can do things to decrease the frequency of them to improve water quality in Virginia.

Reducing the amount of fertilizer we put on our lawns, reducing the amount of waste from our wastewater treatment plants and factories, things like that. Continuing to fund the best agricultural management practices that help reduce the amount of pollution that runs off farm fields and things like that, he said.

While groups like the Chesapeake Bay Foundation will work to improve water quality to prevent the smell in the future, those working down at Oceanfront say the blooms are a good lesson for them.

Tom Gill, with the Virginia Beach Lifesaving Service, says they started getting complaints about the smell Thursday.

It was worth investigating. It was worth keeping our people safe. If theres something wrong with the water, our people need to know as much as anyone else, he said. We followed up. The city is on top of it. The state seems to be on top of it. It was one negative in the world of positives down here at the beach and Oceanfront.

Gill says theyve dealt with blooms before, but not the extent of what they witnessed on Thursday and Friday.

He credits his team with doing a great job of not just handling the bloom issue but also addressing COVID-19 concerns. He says theyre at the Oceanfront to help in any way.

If you come down to the beach and have a question and are not sure about whats going on, go ask the lifeguard and ask them about it. If theres no lifeguard, you probably shouldnt be on that beach, he said.

Officials encourage residents to report a bloom or suspected health effects from a bloom by contacting the Virginia HAB Hotline at 1-888-238-6154.

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Algae bloom at Virginia Beach Oceanfront resulting in foul smell and discolored water - WAVY.com

Spectacle Island is open, boasting unobstructed views and quiet beaches – The Boston Globe

While many local beaches are overcrowded, Spectacle Island remains an underutilized gem during the coronavirus pandemic. Just a 30-minute trip on a Boston Harbor Cruises boat from Long Wharf, the uncrowded beach with Boston skyline views awaits. Although the visitor center and concession stand remain closed during the pandemic, changing rooms, restrooms, and outdoor showers are still available. Visitors must bring their own food and water or buy them on the ferry, and carry out all trash.

Thirty-four islands comprise the Boston Harbor Islands National and State Park, but only Spectacle Island is accessible by BHC ferry during the pandemic. After remaining closed for the first part of the season, the island opened on July 1. The islands proximity to Boston meant it was always in use, but it didnt become a park until 2006. Dirt excavated during the Big Dig was used to cover parts of the island, which had served as a garbage dump for decades.

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Spectacle Island is open, boasting unobstructed views and quiet beaches - The Boston Globe

Several Cape Cod beaches temporarily closed following great white shark sightings – The Boston Globe

Some beaches on Cape Cod temporarily closed to swimmers Thursday following great white shark sightings, officials said.

The town of Truro confirmed a sighting at Head of the Meadow Beach at 11:50 a.m. in a brief statement posted to its website.

The sharks direction of travel is unknown, the statement said. Due to this sighting, Head of the Meadow Beach and Coast Guard Beach, Truro, will continue to be closed to swimming until 12:50 pm. After one hour, without any other sightings, the beach will reopen to swimming.

The Truro Recreation Department confirmed via Facebook around 1 p.m. that the beaches had reopened for swimmers.

Be Shark Smart People!the department said in the Facebook posting.

The nonprofit Atlantic White Shark Conservancy told the Globe Thursday that a research boat was on the water off the Cape, and that the pilot is spotting sharks. One shark tagged so far.

The @MA_Sharks Twitter feed, which is manned by John Chisholm, a shark researcher who works with the states Division of Marine Fisheries to identify great whites and other sharks, said additional Cape beaches also closed due to the sighting.

The beach closings he cited were Nauset in Orleans, Newcomb Hollow, and Lecount Hollow (also known as Maguire Landing) in Wellfleet, as well as Head of the Meadow and Coast Guard.

Please follow be #SharkSmart and follow shark safety guidelines, Chisholm tweeted.

In Wellfleet, Suzanne Grout Thomas, the towns director of community services, confirmed via e-mail around 4:25 p.m. that the towns local beaches were open.

They were never closed, just the water closed to swimming and yes, they are all open, she wrote.

Thomas said in a follow-up message that the beaches had reopened for swimming.

Thursdays Cape sightings came after Julie Dimperio Holowach, a 63-year-old seasonal resident of Harpswell, Maine, was killed late last month by a great white while swimming off of Bailey Island in what officials said was that states first fatal shark attack on record.

Steve Annear of the Globe staff contributed to this report.

Travis Andersen can be reached at travis.andersen@globe.com. Follow him on Twitter @TAGlobe.

See more here:

Several Cape Cod beaches temporarily closed following great white shark sightings - The Boston Globe

10 of the best beach and coast activities around the UK – The Guardian

Rock climbing, Dorset

The Jurassic Coast looks thrillingly different when viewed from a rock face on the Isle of Portland. Connected to the mainland via Chesil Beach, this limestone peninsula is laced with climbing routes, from beginner-friendly to challenging. The old railway cuttings on the east coast feature climbs for all levels, while Blacknor cliff on the west has easier routes for those new to the activity. Participants learn key skills, including how to belay safely, from Rob Kennard, who has decades of teaching experience and good knowledge of the local geology. Half-day taster session from 22pp (for a group of seven or eight; 27pp for four; 75 for one), portland-climbing.co.uk

Wild-food chef Chris Bax and plant expert Rose Bax uncover the edible treasures of Robin Hoods Bay on the fringes of the North York Moors. At low tide, the couple take visitors out to explore rock pools and discover varieties of sea vegetables and shellfish then teach them how to prepare these goodies before everyone sits down to an alfresco lunch made using local and foraged ingredients: expect dulse seaweed quiche, hogweed salad and sea buckthorn cheesecake. The calories can be walked off with a stroll around the bays leafy pathways, where there are more edible plants. Maximum 14 people, lunch provided, 10am-4pm, 95pp, tastethewild.co.uk

A coasteering adventure near the Giants Causeway sees visitors leap, scramble and swim along this stunning coast. Wearing helmets, wetsuits and buoyancy aids, participants explore the limestone caves, basalt columns and turquoise water. Glimpse castles at the edge of cliffs (Dunluce, Dunseverick, Kenbane are all in the area) and face their fears with a cliff jump (optional). As well as testing your limits, it offers a close-up look at this geologically diverse coastline. Three hours, equipment provided, 40pp, causewaycoasteering.com

On Scotlands west coast, Oban is home to superb diving opportunities, thanks to the nearby Gulf Stream and unpolluted waters of the Firth of Lorne. There are options to suit all levels, from scenic dives around shallow wrecks, to drift-dives with tidal flows and deep drop offs. An experienced Padi instructor guides beginners in the shallow waters of Gallanach Bay. Under the water, walls are covered in anemones and conger eels dart past. Otters and seals can also be seen. Try-a-dive, two hours, 89pp, puffin.org.uk

Consistent, intermediate-friendly waves break along the wide, sandy beach at Polzeath while beginners can practise getting to their feet on their board in the white water. The best way to learn quickly is in a small group. George Stoy specialises in private coaching and his school has been designated a centre of excellence by Surfing England. As well as adults, children as young as four can take lessons. Two-hour lesson for one person from 100, georgessurfschool.com

A kayak is one of the best ways to explore south Devons remote coves and caves, spotting seals along the way. Setting off from the harbour at Dartmouth, paddlers glide past the castles that guard the estuary entrance and past cliffs and into the open sea. From here theres a choice: north towards Brixham or south towards Torcross, either way stopping to explore caverns, fish for mackerel, and swim. Half-day guided trips 49 adults, 35 children, seakayakdevon.co.uk

Just off the coast of Selsey, eight miles south of Chichester, lie two designated marine conservation zones with an abundance of sea life. A new marine life walk, led by an SSI marine ecology instructor, gives an insight into what lies beneath the surface. The 90-minute stroll around Selsey Bill, the lifeboat station and east and west beaches, includes wading in the shallows and learning where to discover the marine life on our shores. 5.30pm-7pm, next available dates 19 and 21 August, 15pp (book in advance as numbers are limited), mulberrydivers.co.uk

The wide, sandy bays of Gorleston-on-Sea are great for exploring at a leisurely pace on a paddleboard. Visitors can rent a board and set off on their own, or book a lesson to learn the paddling techniques. The school also runs Ripperz Club, a sea-education club for children every Saturday during the summer. This hour covers sea safety and safe swimming, and gives children the chance to try activities, such as paddleboarding, bodyboarding and surfing. Half-day paddleboard hire 25, full day 35. Two-hour lessons 25pp. Ripperz Club Saturdays 9am-10am or 10am-11am, 5 a child, boardinskool.com

The fascinating history of these chalk cliffs can be traced on a guided coastal walk from Cuckmere Haven to Eastbourne, an area once popular with smugglers. The walk crosses the undulating Seven Sisters, with a guide telling stories that date back to the Domesday Book. The route takes in Birling Gap with its coastguard cottages, and the lighthouses of Belle Tout and Beachy Head. Walkers can see how the diverse natural habitat changes from forest to seashore. The walk includes a locally sourced picnic with wine tasting, taken overlooking the Sussex coast and South Downs national park. Eight miles, starting at 10am, 75pp including food and wine, patadventures.com

On a guided fishing trip in north Pembrokeshire, Padrig Rees takes visitors out to catch their own mackerel supper. Focusing on the Ramsey Sound and Whitesands Bay area, its ideal for angling novices and with a focus on sustainability fish are only caught if they are in season and an appropriate size. Theres a lesson on how to prepare the fish for cooking, too. More experienced anglers can join a three-hour deep-sea fishing trip to the outlying Bishops and Clerks islands, with the chance of catching pollock. Mackerel fishing 1 hours, 20pp, maximum 12 people. Deep-sea fishing, three hours, 30pp, maximum 10, fishing-pembrokeshire.co.uk

Read the rest here:

10 of the best beach and coast activities around the UK - The Guardian

Travel/Beach Restrictions: Heres what you need to know for RI, Mass. – WWLP.com

In a typical summer, Rhode Island and Massachusetts are popular tourist destinations, and a big reason for that is their miles of beautiful coastline and beaches.

But this year, due to the ongoing pandemic, both states have a number of restrictions in place in order to reduce the spread of the virus that causes COVID-19.

Heres a breakdown of the rules and regulations currently in place in both states:

Rhode Island

When Phase 3 began at the end of June, Gov. Gina Raimondo put new travel restrictions in place, which included a mandatory 14-day quarantine for anyone coming into Rhode Island from a state with a positivity rate of 5% or higher. A running list of those states can be found here, which is updated weekly and currently consists of 32 states and Puerto Rico.

Anyone who can show theyve tested negative for COVID-19 within 72 hours is exempt. Travelers, even if asymptomatic, can sign up for a free test here.

If you get tested after entering Rhode Island, the state asks that you quarantine until you receive your results.

Starting on Sunday, anyone from those states who checks in at a hotel or rental property will need to sign a certificate of compliance stating they have had a negative test result or intend to quarantine.

The following people are also exempt from the restrictions, according to Raimondos office:

As of August 4, Rhode Islanders are no longer exempt from the travel orders in place in Massachusetts, Connecticut, New York and New Jersey due to increases in the states positive test rate and cases per 100,000.

Massachusetts

Beginning August 1, anyone entering Massachusetts (visitors and returning residents alike) from a state considered high-risk for COVID-19 has to fill out a travel form and self-quarantine for 14 days or produce a negative test result.

Those found to be in violation of the order could be fined $500 per day.

There are exemptions, which include people traveling from one of six lower-risk states most of New England, New York, New Jersey and Hawaii along with people commuting to work or school, people receiving specialized medical treatment, and military personnel.

However, workers or students who travel out-of-state for personal or leisure reasons cannot rely on that exemption, according to Massachusetts officials.

Rhode Island was removed from that list on Tuesday, August 4, due to increases in the states positive test rate and cases per 100,000.

To be considered lower-risk, a states average daily cases must be below six per 100,000 people and the positive test rate has to be below 5%. The Mass. Department of Public Health will continue to update the list based on public health data.

VisitMass.govor text MATraveler to 888-777 for more information.

Rhode Island

The parking lots at state beaches are currently limited to 75% capacity with the exception of Misquamicut and Scarborough, which are capped at 25% due to recurring reports of overcrowding.

Real-time parking information is posted on RIParks.com.

Related: Ocean, Bay & Beach Forecast and other Resources

Beachgoers must maintain at least six feet of distance from other household groups, which should be limited to 15 people.

Visitors should also have a face covering handy and wear it when in the vicinity of others, such as in the restrooms or at the snack bar.

And if you feel sick stay home.

Massachusetts

All state beaches are open to the public but may have reduced parking areas to limit crowds.

Beach blanket groups should be no larger than 10 people and spaced at least 12 feet apart, while visitors are required to maintain at least 6 feet of distance between other beachgoers.

Picnic areas should be closed if adequate social distancing cannot be maintained, and shuttle services to the beach may operate at 50% capacity.

Face coverings are required but should not be worn while swimming.

More here:

Travel/Beach Restrictions: Heres what you need to know for RI, Mass. - WWLP.com

How AI is reinventing the onboarding process for HR – TechHQ

Seamless hiring and onboarding is central to stability in an otherwise tumultuous job market. While, like in many other sectors, artificial intelligence (AI) is beginning to prove a boon to Human Resources, some applications of the intelligent, process-expediting technology arent yet watertight.

A recent Sage report titled The changing face of HR consulted organizations on their propensity to adopt the latest tech for HR functions. 43% of respondents believed their firms will not keep up with tech changes over the coming decade. This creates a somewhat troubling outlook.

For starters, overseeing a traditionally (and inherently) human set of functions, HR teams are perhaps prone to lag when it comes to adopting the latest technology. But discussions around AI in HR also conjure images of recruitment bias, where algorithms under the hood of predictive hiring tools have demonstrated bias against African-American-sounding names and female applicants.

According to that report, 24% of quizzed companies are already using AI for talent acquisition (in the form of automation), while 56% claim they will adopt such tech in the coming year.

But there are signs of increasing uptake of technologies in HR, and applications of AI go a lot further in the recruitment and onboarding process than just filtering through thousands of applications.

The stages from interview to offer to negotiation to acceptance and the ease with which you fly through these tells you a whole lot about the business youve just agreed to join. In fact, onboarding is (to many) something of a magic moment, in which new employees decide to stay engaged or become disengaged.

AI steps up to simplify tasks (negating the need for manual document back-and-forths), automating otherwise arduous account setups, and providing feedback on the whole affair to make the next hire smoother. It can track tasks, prompt responses, and even answer questions that may arise from new hires. Here are a few use cases in more detail:

Document generation: Using natural language processing (NLP), organizations can auto-generate offer letters, contracts, and other vital documents with employees. A human still needs to validate the output and ensure that it is signed properly, though.

FAQ chatbots: Most new recruits will have a lot of basic questions (regarding connecting to the office WiFi, setting up an email account, or log-off/screen-lock protocols, among others). A chatbot is a strong way of addressing FAQs whilst retaining a sense of back-and-forth. It can also be continuously tweaked and upgraded as new queries arise.

Networking: Building relationships with peers and team members is crucial for new hires to integrate into an organization, increase productivity, and become engaged employees. Using organizational network analysis (ONA), organizations can understand which relationships new employees must cultivate to be productive, and introduce new hires to critical points of contact in their team and in the organization.

Feedback analysis: Like with literally any process on planet earth (and, Id envisage, beyond), feedback and insight are key to continuous improvement. In order to know how to fine-tune the path through recruitment, AI can provide HR professionals with the tools to understand direct and indirect feedback. Using NLP again, HR managers can extract quality insights from large quantities of textual feedback. This can allow HR managers to gauge themes, employee sentiment, and the overarching effectiveness of HR processes.

Where AI really comes into its own is in its ability to (quickly) adjust what information is required, presented, and completed, based on the specific job in question. For any firm with a sizeable employee base, these nuances can give rise to lag times, inaccuracies, and otherwise poor practice. An intelligent system can give proper permissions, schedule meetings required to understand a role, and even develop tools to help that understanding.

With AI, onboarding doesnt have to happen within regular business hours or at a fixed office location. AI and chatbots can work around the clock, guiding a new hire through all aspects of onboarding and answering questions as they arise. With HR teams busier than ever in coordinating and responding to remote working issues, the onboarding process is one space where tech can really come in handy, allowing new hires to integrate more quickly [] even before their first day on the job, says Susan Power, founder and CEO of Power HR.

Gamification can be one way to utilize AI and set apart your onboarding procedure in one fell, albeit intricate swoop. Adding competitive, enjoyable, game-like elements to the onboarding process can make it easier for human minds to absorb and retain information. AI can help this customized experience both in the recruitment process (with cognitive ability/competency tests) and afterward.

Covid-19 has disrupted many companies typical routine when it comes to onboarding employees. Cognitive automation tools can simplify the process for new hires that may start remotely, and lessen the alienation that can come from limited face-to-face training time.

The crux of the matter is not actually a crux at all, but rather an ongoing navigation of the intersection between human involvement and AI efficiencies. This will indeed change from company to company. The fact is that you cant take the human out of Human Resources. People will remain integral to a robust, personable HR strategy. You can, however, add AI technology at intelligent onboarding touchpoints, diverting human time away from inane clerical tasks to forming real bonds with candidates and growing teams in the most positive of ways.

Read more:

How AI is reinventing the onboarding process for HR - TechHQ

Adopting IT Advances: Artificial Intelligence and Real Challenges – CIO Applications

By coming together, we are able to select and strengthen a business process supported by advanced analytics, which local teams can embrace and deploy across their business units.

In addition to the benefits of forming a cross functional, multi-national team, its been exciting to watch the collaborative process evolve as Baby Boomers, Gen X, Gen Y and Gen Z colleagues work to solve business critical challenges. Weve found that by bringing these generations together, we can leverage the necessary experiences and skillsets to create a balanced vision that forms the strategy as the work streams begin to develop their actions. Pairing the multi-generational workforce with our focus on inclusion and diversity also fosters internal ownership. This participation yield steam unity and pride through clearly understood program goals, objectives and--ultimately--improved adoption deep across all business regions.

Build confidence

Even with a global, inter-generational team building advanced applications, theres still a question of confidence in the information delivered through AI and ML techniques. Can the information being provided actually be used to create a better, more reliable experience for our customers?

A recent article by Towards Data Science, an online organization for data scientists and ML engineers, put it best: At the end of the day, one of the most important jobs any data scientist has is to help people trust an algorithm that they most likely dont completely understand.

To build that trust, the heavy lifting done early in the process must contain algorithms and mathematical calculations that deliver correct information while being agile enough to also capture the changes experienced on a very dynamic basis in our business. This step begins further upstream in the process by first establishing a cross-functional group that owns, validates and organizes the data sets needed for accurate outputs. This team also holds the responsibility for all modifications made post-implementation as continuous improvement steps are added into the data driven process. While deploying this step may delay time to market delivery, the benefits gained by providing a dependable output decreases the need for rework and increases user reliability.

Time matters

How flexible is your business? It takes time and dedication to successfully incorporate AI and ML into an organization since it requires the ability to respond quickly.

Business complexity has evolved over the years along customers increasing expectations for excellence. Our organization continues reaching new heights by deploying AI and ML techniques that include an integration that: Creates a diverse pool of talented external candidates Leads to stronger training and development processes and programs for our employees Localizes a global application Bridges technological enhancements with business processes Drives business value from delivering reliable information

By putting the right processes in place now, forward-thinking businesses are better prepared for a quicker response when tackling IT challenges and on the path to finding very real solutions.

Read more here:

Adopting IT Advances: Artificial Intelligence and Real Challenges - CIO Applications

AI is learning when it should and shouldnt defer to a human – MIT Technology Review

The context: Studies show that when people and AI systems work together, they can outperform either one acting alone. Medical diagnostic systems are often checked over by human doctors, and content moderation systems filter what they can before requiring human assistance. But algorithms are rarely designed to optimize for this AI-to-human handover. If they were, the AI system would only defer to its human counterpart if the person could actually make a better decision.

The research: Researchers at MITs Computer Science and AI Laboratory (CSAIL) have now developed an AI system to do this kind of optimization based on strengths and weaknesses of the human collaborator. It uses two separate machine-learning models; one makes the actual decision, whether thats diagnosing a patient or removing a social media post, and one predicts whether the AI or human is the better decision maker.

The latter model, which the researchers call the rejector, iteratively improves its predictions based on each decision makers track record over time. It can also take into account factors beyond performance, including a persons time constraints or a doctors access to sensitive patient information not available to the AI system.

See the original post here:

AI is learning when it should and shouldnt defer to a human - MIT Technology Review

The Impact Of AI On Call Centres – Forbes

Friendly robot in call centre

The pandemic is a severe stress test for the business continuity plans of global corporations. The operators of call centres are playing an important role in meeting that challenge, and it has not been easy. In normal times, if an earthquake hits Bangalore, you can switch capacity to your call centre in Manila. But what do you do when all the call centres around the world that serve your customers are hit all at the same time?

The big outsourcing call centre companies which serve corporate giants have hundreds of thousands of employees, and many of these people are working from home now. Their employers can make sure they have adequate computer equipment, but staff in developing countries are often handicapped by lack of good internet access, and the lack of a calm environment without interruptions.

The pandemic will prompt another round of discussions about re-shoring call centre jobs to places which are less vulnerable in that way, but cost will remain a huge barrier. The salary of one person in a corporations home country will often pay for three people in an offshore location. Or you could employ a graduate in India, China, or the Philippines for the cost of a school leaver in the US or the UK, and keep some change.

The pandemic is also reviving talk of automation slashing the number of humans working in call centres. In 2014, the CEO of Telstra, Australias largest mobile phone company, made headlines with a forecast that within five years there would be no people in its call centres. It didnt happen, of course. Peter Monk, GM for Australia of Concentrix, one of the two big global customer engagement companies offering contact centre services, says that employment in call centres has grown modestly in recent years, but that the really significant change has been the shift from voice to digital.

When customer interactions are simple, they can often be automated. A chatbot is perfectly adequate to handle a password change, or the provision of some basic information. And the digitally native younger generations prefer to interact digitally, ideally with short videos. But when there is significant value to be generated and exchanged, a call will often still be better.

Concentrix rival for the top spot in contact centre management is the French multinational Teleperformance, whose CEO said in a recent interview, When chatbots started to arrive about five years ago, I was depressed. But since then our company has never grown so fast. The chatbot does the rational part of the job and the customer expert manages the emotional part.

Peter Monk is sceptical about vendors claims to offer services with artificial intelligence. Most vendors offer clever natural language processing technology, but it is not yet real AI. Some exceptions are coming through, but the software is still mostly pre-programmed, using lookup tables and knowledge banks.

One of the more interesting early applications of NLP is systems which can detect the emotional state of a customer on the other end of a phone line, or tapping away on their keyboard. These systems are deployed alongside call centre staff, alerting them if a customer seems to be running out of patience, and suggesting variations on the script. The more sophisticated ones can discern the context of a word or sentence, referring to words and phrases from earlier in an exchange, or even from a previous conversation.

Josh Feast is co-founder and CEO of Cogito, whose AI coach helps customer service representatives be more emotionally intelligent on the phone. He thinks that most of us under-estimate the challenging job of handling numerous calls each day, working with customers varied circumstances and communication styles, and dealing with countless policies and procedures. This can cause cognitive overload. AI can help them recognize behavioural signals by providing contextual guidance. The focus has been on automation, so we have yet to realize AIs power to coach people, helping them reach their full potential.

Thanks to the increasing sophistication of NLP systems, IVR, or Interactive Voice Response, is making a comeback. When these systems were first introduced a few years ago, they were clunky and awkward, and the voice recognition software was not quite good enough, so they were quickly abandoned.

As with most industry sectors, the other big application of early AI systems is analytics. Phone conversations can be converted to text and analysed, so that companies can track how often each customer has been interacting with them, and what they are saying, with greater and greater richness and depth of understanding. This is a big area of investment for the large call centre operators.

The call centre industry is a big one, and what happens to jobs in it will be important. It employs many millions of people around the world, in countries both rich and poor. It began in the West when large telephone systems were developed, and gradually became a major global employer. In the UK, the Birmingham Press and Mail claims to have opened the first centre, but the call centre boom really got going in 1985, when Direct Line became the first company to sell insurance entirely by phone. Today the industry employs around 1.3 million people in the UK, and more than 6 million in the USA.

Entrepreneurs in the developing world soon realised that they could bring a massive cost advantage to the industry. India was the biggest player in this market for many years, but in 2011 the Philippines stole the crown. With no connection to the south-east Asian mainland, the Philippines had failed to attract the foreign investment in manufacturing that was improving living standards in Thailand and Vietnam, but its people speak excellent English, and 1.2 million of them now work in call centres.

Artificial intelligence and related technologies are driving two other significant trends within the call centre industry. One is real-time translation, which should accelerate global trade so long as it isnt derailed by the pandemic, and populist nationalism. Googles focus on B2C (business-to-consumer) applications leaves some space for other companies to play in the B2B space, and one of the leaders here is Unbabel, a Portuguese company.

The other is the application of gig economy business models to the call centre industry. Companies like Concentrix, through their Solv solution, enable individuals anywhere in the world to get themselves accredited to work on particular types of business, and then log on and log off to work whenever they like. As the support tools improve, there is less and less need for contact centre workers to know much about the products and services of the companies they are representing. This information can be accessed instantaneously from databases in the cloud. They are evaluated more on their client handling skills, their empathy, and their ability to work with continuously evolving technologies.

More fundamentally, younger companies are designing their business processes so that customers never or almost never need to contact a human to obtain their goods and services. The websites and logistics operations of digital disruptors aim to be so intuitive and user-friendly that customers never need to search for the Contact link. When this works it generates a tremendous cost advantage. When it fails, it generates huge frustration. The worst problem is when legacy companies, which lack the slick ergonomics of the disruptors websites, try to pull off the same trick, and hide their contact links. We consumers are not so easily fooled, and this behaviour will be the downfall of many once-great companies.

The Telstra CEOs remark about call centres going dark within five years was a classic case of Amaras Law, which observes that we over-estimate the impact of any given technology in the short term, and under-estimate it in the long term. Pre-virus, employment in call centres was growing in single-digit percentages a year. Post-pandemic, assuming the economy recovers, call volumes will probably remain stable, but their share of customer contacts will decline, and the call centre will become more and more a contact centre, handling many more exchanges digitally than by voice.

In the long run, it is a fairly good bet that humans will become as scarce in contact centres as they are becoming in warehouses. The question is, how long will this take. As Peter Monk, the GM of Concentrix Australia says, Of course, the endgame - in the not too distant future - is that many aspects of even my job can be done pretty much by a machine.

More:

The Impact Of AI On Call Centres - Forbes

Facebook Stock Rated Neutral This Week By AI – Forbes

getty

Markets traded higher this week as investors continue to parse the quarterly earnings of many companies. Company specific moves were mostly on account of their performance in the last quarter.The stimulus package for containing the adverse economic effects of the pandemic will determine how investors react in the days to come, if Congress can come to an agreement. Developments around the tension between the U.S. and China have also kept investors on their toes. Our deep learning algorithms using Artificial Intelligence (AI) technology have selected some Unusual Movers this week.

Sign up for the free Forbes AI Investor newsletterhereto join an exclusive AI investing community and get premium investing ideas before markets open.

The first company on our list is Facebook Inc FB . The stock is rated Neutral and has received factor scores of F in Technical, B in Growth, B in Momentum Volatility and B in Quality Value. The stock is up by 5.82% for the week and looks like a good bet after posting strong quarterly results. The stock closed with a volume of 72,766,364 vs its 10-day volume average of 28,269,713.3. The stock is up 30.79% this year and the financials of the company has been growing at a steady pace over the past years. Operating Income grew by 16.31% in the last fiscal year to $23986.0M, growing by 38.09% over the last three fiscal years from $20203.0M. Revenue is expected to grow by 11.15% over the next 12 months and the stock is trading with a Forward 12M P/E of 30.56.

Price of Facebook Inc compared to its Simple Moving Average

Walt Disney Company DIS , a leading entertainment company is next on our list. The stock is rated Top Short by our AI and has received ratings of F in Technical, D in Growth, C in Momentum Volatility and D in Quality Value. The price closed up by 11.11% this week after making inroads into the online segment. The volume of shares traded was 16,079,643 vs its 22-day volume average of 13,604,401.91. As for the financials, Revenue grew by 0.28% in the last fiscal year to $69570.0M, growing by 26.52% over the last three fiscal years from $55137.0M. While the ROE has fallen from 20.04% three years ago to 13.92% in the last fiscal year, it is still at a healthy level for investors to consider. Revenue is forecasted to grow by 0.49% in the next 12 months and the stock trades with a Forward 12M P/E of 115.08.

Price of Walt Disney Company compared to its Simple Moving Average

Evergy Inc engages in the generation, transmission, distribution, and sale of electricity in Kansas and Missouri. With factor scores of C in Technical, B in Growth, A in Momentum Volatility and B in Quality Value, the stock is rated Top Buy. The price is down 14.92% for the week and the stock closed with a volume of 3,222,895 vs its 10-day volume average of 3,454,627.6 and its 22-day volume average of 2,458,811.82. EPS grew by 21.57% over the last three fiscal years from $2.27 to $2.79 in the last fiscal year.ROE figures declined to 7.40% in the last year from 8.75% three years ago. Growth in revenue in the next 12 months is expected to clock a rate of 0.33%. The share is trading with a Forward 12M P/E of 17.9.

Price of Evergy Inc compared to its Simple Moving Average

Next on our list we have The Mosaic Company MOS , a company that produces and markets concentrated phosphate and potash crop nutrients in North America and internationally. This Neutral-rated stock is was given factor scores of A in Technical, B in Growth, F in Momentum Volatility and C in Quality Value. The stock is up 27.62% for the week after it beat Q2 estimates. Volumes also surged as it closed with volume 8,035,051 vs its 10-day volume average of 5,330,381.0. Revenue grew by 17.05% over the last three fiscal years to $8906.3M in the last fiscal year from $7409.4M. The firm has reported negative earnings with revenue set to grow by 2.63% over the next 12 months. The stock is trading with a Forward 12M P/E of 36.9.

Price of The Mosaic Company compared to its Simple Moving Average

United Parcel Service Inc UPS , a company that provides letter and package delivery, specialized transportation, logistics, and financial services closed higher by 9.9% this week as it looked to increase prices for its services. The stock is rated Neutral and was given factor scores of C in Technical, C in Growth, A in Momentum Volatility and C in Quality Value. Digging into the financials, Revenue grew by 4.43% in the last fiscal year to $74094.0M and grew by 16.21% over the last three fiscal years from $66585.0M. EPS dropped to $5.11 in the last fiscal year compared to $5.61 three years ago. ROE continues to be very high and was at 140.51%, lower compared to 675.15% three years ago. Revenue is expected to grow by 1.66% in the next 12 months and the Forward 12M P/E of the stock is 21.56.

Price of United Parcel Service Inc compared to its Simple Moving Average

Western Digital Corporation WDC was down 14.15% last week and the stock closed with volume 10,250,035 vs its 10-day volume average of 7,733,489.9 and its 22-day volume average of 6,019,216.68. The stock was given an Unattractive rating by our AI with factor scores of C in Technical, C in Growth, D in Momentum Volatility and D in Quality Value. The manufacturer and seller of storage devices was under pressure after missing its revenue estimates and the outlook is weak too. The financials seem to be in a declining phase with revenue dropping to $16736.0M in the last fiscal year from $20647.0M three years ago. Operating Income was $370.0M in the last fiscal year, significantly lower compared to $3832.0M three years ago. EPS and ROE turned negative to $(0.84) and -2.56% respectively in the last fiscal year compared to $2.2 and 5.88% three years ago. Forward 12M P/E of the stock is at a reasonable level of 11.51.

Price of Western Digital Corporation compared to its Simple Moving Average

Ralph Lauren Corporation RL , a recognized name in the lifestyle products category closed with a volume of 1,917,186 vs its 10-day volume average of 1,569,876.8 and its 22-day volume average of 1,154,283.68. The stock is down 7.49% for the week and 43.21% for the year. The stock is rated Neutral and has received factor scores of B in Technical, D in Growth, C in Momentum Volatility and C in Quality Value. Looking at the financials, we see revenue drop to $6159.8M in the last fiscal year from $6182.3M three years ago. Operating income also fell to $602.1M from $663.8M during these three years. The firm saw its EPS increase to $4.98 from $1.97 and ROE improve to 12.85% from 4.82% in three years. Revenue is projected to grow by 16.75% in the next 12 months and the stock is trading with a Forward 12M P/E of 15.61.

Price of Ralph Lauren Corporation compared to its Simple Moving Average

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Facebook Stock Rated Neutral This Week By AI - Forbes

The Ethics Of AI And Death – Big Easy Magazine

AI can now accurately predict death, but is that a prediction we want to hear?

In almost every industry, artificial intelligence (AI) is on the fast track to outpacing human endeavor. Machine learning technologies are already better than the average person at gaming, creating content and even building AI, and it appears they are only going from strength to strength.

As a result of their developing intelligence, the most common question AI critics have been asking is whether its ethical to be putting ourselves out of a job. YouTube video essayist CGP Grey put it best when he said that, by investing in AI development, we are steaming ahead towards a market in which humans need not apply without adequately preparing the population for that scenario.

However, there is another ethical question to ask about superhuman AI: do we truly want all our questions answered? Is there some knowledge that, given the option, wed actually prefer not to have? Perhaps the most profound piece of knowledge any one of us could have would be knowing when we die. The idea that we could predict death with 100% accuracy has been the subject of art and literature from Ancient Greece to modern science fiction and beyond, and its no wonder. The preservation of life is an evolutionary instinct and knowing whether and when that life will end is necessarily part of preserving it.

With regard to preserving and prolonging life, AI already has a very good track record. Frances AI in the hands of medical experts is a truly powerful tool to detect and deter disease. Deep learning technology based on retinal scans was shown to be a good indicator of cardiovascular health and a predictor of potential heart attacks, and also supremely accurate at indicating diabetes with the addition of expert assessment.

The greatest advantage of these early warning systems was the ability to anticipate treatment plans, particularly for conditions with potentially precipitous declines. One such disease is Alzheimers, the appearance of which can be hard to notice before the effects are irreversible. Thats why a 2017 study attempted to use machine learning to identify incipient Alzheimers dementia in patients. The system predicted the progression of dementia within the next 24 months and was accurate 84% of the time.

Considering all of this, its not all that surprising that AI is getting very good at predicting death. The most-quoted example of this was the University of Nottinghams study last year, which developed a deep- and machine-learning algorithm to predict premature death in patients aged 40 to 69.

Based on health data from 2006 to 2010 from over half a million people within the age range, the deep learning program was significantly more accurate in predicting death than the standard prediction models developed by a human expert. What this means in numbers is that the two AI algorithms were able to accurately identify 76% and 64% of subjects who died, respectively, while the human-generated prediction model predicted only 44%.

One of the lessons from the University of Nottingham study is that AI can be used to enhance human predictive models. The two systems used in the study arrived at their predictions by looking at different variables than the human model. While the human model leaned heavily on the ethnicity, gender, age, and physical activity of the subjects, one algorithm focussed on factors like body fat percentage and fruit and vegetable intake, while the most accurate algorithm looked mostly at job-related hazards and the consumption of alcohol and medication.

This means, that far from replacing scientists and healthcare professionals, AI can be used to shed new light on old problems, creating a partnership of humans and machines that could lead to new innovations.

However, the question still stands, how much do we want to know about our own mortality? Of course, the ability to identify life-risking habits and behaviors is an invaluable way to prevent unnecessary death and ease the burden on the healthcare industry worldwide. As systems become more sophisticated they will likely be able to identify specific actions and individual decisions that lead to a prolonged or foreshortened life. Insofar as prolonging life is the purpose of healthcare, AI certainly has a future as a tool to enhance the vital work of doctors and health scientists.

But at what point do we begin to shape our lives around the algorithm? Progressing to its logical conclusion, AI systems will likely soon have the ability to accurately predict the life expectancy of anyone. If you know you have 40 more years to live, how will that change the way you live those 40 years? What if it was 2 years?

Furthermore, is it possible that we are building a world in which we allow the predictions of machines to interfere with our ethical choices? A pregnant mother could know with near certainty that their baby will be born disabled from the moment of conception. How will that affect the ethical debate on abortion?

I do not have the answers to any of these questions I dont think anyone does but they begging to be asked. As we develop our technological abilities further, we need to assess how they affect our social and ethical lives.

Sources

Molly Crockett writes for UK writings and Academized. She is also an editor for Essay Roo. As a marketing writer, she shares her lifestyle and personal development advice with readers.

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The Ethics Of AI And Death - Big Easy Magazine

SCAN Health Plan Leverages AI Based Predictive Models to Improve Identification of High Risk Members – PRNewswire

"At SCAN our goal is to support our members at every stage of their journey and utilizing advanced technology, such as AI, enables us to do so on a much more proactive basis," said Josh Goode, SCAN chief information officer. "As our members' needs evolve, the KenSci platform allows us to better interpret the needs behind the data so that we can respond with programs and services to help keep them healthy and independent."

As a part of the first phase implementation, SCAN and KenSci, a system of intelligence for healthcare, have launched explainable AI models for healthcare, enabling SCAN to identify members at risk of Hospitalization for Potentially Preventable Complications* (HPC) as well as those eligible for Nursing Facility Level of Care (NFLOC). The platform provides SCAN with insights, proactively identifying members potentially at risk for specific disease states allowing for early interventions. In addition, SCAN is using machine learning (ML) techniques that are routine across consumer applications but new to healthcare in helping identify gaps in care to improve the management of chronic conditions.

"The volume and veracity of data opens up immense possibilities for healthcare organizations to transform the way they support their plan members," said Samir Manjure, co-founder & CEO, KenSci. "We are excited to work with SCAN and appreciate their expertise in developing these tools to meet the needs of seniors. Together, there is tremendous opportunity to impact the health of older adults."

"Data is a critical asset in modern healthcare and harnessing it appropriately provides invaluable insight," said Moon Leung, SCAN senior vice president and chief informatics officer. "By leveraging KenSci's AI expertise, we believe we can utilize our data to improve health outcomes and quality of life for many of our members."

*HPC measure is based on National Committee for Quality Assurance (NCQA) HEDIS technical specifications. For more details, please visit ncqa.org

About SCAN Health PlanSCAN Health Plan is one of the nation's largest not-for-profit Medicare Advantage plans, serving more than220,000 members in California. Since its founding in 1977, SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent. Independence at Home, a SCAN community service, provides vitally needed services and support to seniors and their caregivers. SCAN also offers education programs, community funding, volunteer opportunities and other community services throughout our California service area. To learn more, visitscanhealthplan.comorfacebook.com/scanhealthplanor follow us on Twitter@scanhealthplan.

About KenSci KenSci's machine learning powered risk prediction platform helps healthcare providers and payers intervene early by identifying clinical, financial and operational risk to save costs and lives. KenSci's platform is engineered to ingest, transform and integrate healthcare data across clinical, claims, and patient generated sources. With a library of pre-built models and modular solutions, KenSci's machine learning platform to integrates into existing workflows allowing health systems to better identify utilization, variation and improve hospital operations. With Explainable AI models for healthcare, KenSci is making risk-based prediction more efficient and accountable.

KenSci was incubated at University of Washington's Center for Data Science at UW Tacoma and designed on the cloud with help from Microsoft's Azure4Research grant program. KenSci is headquartered in Seattle, with offices in Singapore and Hyderabad. For more information, visit http://www.kensci.com.

SOURCE SCAN Health Plan

http://www.scanhealthplan.com

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SCAN Health Plan Leverages AI Based Predictive Models to Improve Identification of High Risk Members - PRNewswire

Frost & Sullivan Recognizes Berkshire Grey for Its Innovation and Leadership in AI-Based Robotic Fulfillment – Business Wire

BOSTON--(BUSINESS WIRE)--Berkshire Grey (www.berkshiregrey.com), a robotics and artificial intelligence (AI) company developing retail, eCommerce, and logistics fulfillment automation for global companies, was recently named a 2020 Enabling Technology Leader in industrial fulfillment systems by Frost & Sullivan.

The COVID-19 pandemic has dramatically changed behavior as consumers move online in search of more convenient, contactless, and safer shopping methods. This has strained eCommerce and retail supply chains, forcing structural changes in fulfillment operations as they double down on omnichannel strategies and reconfigure existing space to meet new demands. In selecting Berkshire Grey, Frost & Sullivan called out its holistic approach to delivering robotic solutions that pick, pack, and sort products and packages for delivery to consumers and retail establishments.

In addition to gaining more capacity from existing distribution centers to meet surging demand for faster shipments of smaller, more frequent orders, retail and third-party logistics fulfillment operations require systems that provide immediate value upon deployment. Berkshire Greys offerings are complete systems that reimagine critical workflows and processes rather than piece parts that organizations must source and integrate to build systems that automate actual work.

Frost & Sullivan applauds Berkshire Greys holistic approach to robotic automation, said David Frigstad, chairman of Frost & Sullivan. Businesses that adopt Berkshire Grey solutions are seeing fast ROI, enabling them to improve operational capacity and be more agile in serving their customers. As a result, Berkshire Grey customers can innovate, adapt quickly to changing market conditions, and meet evolving consumer preferences amid intensifying competition.

Frost & Sullivan also lauded Berkshire Grey for its AI-guided automated picking capabilities, which continue to improve in performance the longer the system is in use. Berkshire Grey solutions excel at identifying, perceiving, and grasping while achieving the reach, speed, and conveyance necessary to automate accurate picking at high speed and with great efficiency.

Berkshire Greys autonomous, AI-powered systems can efficiently handle millions of stock-keeping units (SKUs) in a variety of form factors, including instantly recognizing and handling goods or items that the systems have never processed or even seen before.

Consumers have steadily embraced omnichannel shopping practices for some time. Today we are seeing retailers and fulfillment houses facing two to three times the demand compared to previous periods driven by online purchasing for safety and convenience reasons, said Steve Johnson, president and COO of Berkshire Grey. Our solutions enable supply chain leaders to scale to meet these challenges while positioning them to successfully dominate their sector.

Download a complimentary copy of Frost & Sullivans analysis of Berkshire Grey.

In contrast to traditional robotic solutions, Berkshire Greys holistic approach is multidisciplinary. It combines software and hardware, threading AI technologies through the solution for perception (computer vision), learning (machine learning), motion planning, grasping, and sensing; AI-enabled robotics; flexible systems integration; and mobility. Taken together, these technologies deliver the fastest, most accurate picking and placing of objects, packaged for fast deployment into customer operations and rapid realization of ROI. Berkshire Grey customers have optimized picking labor costs, overcome worker shortage constraints, and seen improvements in throughput ranging from 25% to 50%.

About Frost & Sullivan

For almost six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us: Start the discussion.

Each year, Frost & Sullivan presents a Company of the Year award to the organization that demonstrates excellence in terms of growth strategy and implementation in its field. The award recognizes a high degree of innovation with products and technologies and the resulting leadership in customer value and market penetration. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.

About Berkshire Grey

RADICALLY ESSENTIAL. FUNDAMENTALLY FORWARD.

Berkshire Grey helps customers radically change the essential way they do business by delivering game-changing technology that combines AI and robotics to automate omnichannel fulfillment. Berkshire Grey solutions are a fundamental engine of change that transforms pick, pack, and sort operations to deliver competitive advantage for enterprises serving today's connected consumers. Berkshire Grey customers include Global 100 retailers and logistics service providers. More information is available at http://www.berkshiregrey.com.

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Frost & Sullivan Recognizes Berkshire Grey for Its Innovation and Leadership in AI-Based Robotic Fulfillment - Business Wire