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BGR Breaks It Down: How to Shop For a New Phone [Retail]

Absolutely dread going to your location wireless provider's store and having to be social? If it's one of your worst nightmares, hopefully this will help you change that.

Guest post by a "connect" in the wireless industry.

Do:
Buy at the end of the month or during bad weather. It's funny, but the best time to buy a phone is at the end of the month. Every store has a quota to hit and the sales reps are a lot more tempted to make a good deal if it's the end of the month. They'll most likely be offering better discounts to try and get those final sales for their quota. Also, on days when the weather is really bad, the store has probably been slow most of the day and the reps are bored. We're not kidding. They'll want to talk to you and want to sell you something. The sales reps have probably made nothing in terms of money for that day and they'll be eager to try and make a deal for you.

Take the features:
Use them as a bargaining tool. This is a great way to get extra discounts or deals on a phone. Tell the rep you'll sign up for the data plan (if not already required based on the phone like a smartphone) plus insurance and other extra features if they'll cut you a small deal on the equipment. ARPU (Average Revenue Per Unit) is always a huge goal for managers and employees, and it adds a large amount to our commission check. You can always take these features off (if they're not contracted like the smartphone data plans) if you don't use them. Just know that most wireless carriers require features to be active for a certain amount of time or else the representative won't get the commission from it.

Also, try to find a rep that is passionate. It might seem like common sense, but we can't tell you how many people just enter the store and mosey on over to any boring dope and expect greatness. Look for a rep that looks happy to be there. That rep will most likely be an upfront person and be detailed on equipment and plan pricing. If the rep is trained well enough, he or she will know about other carrier's pricing and plans as well, making this much easier on you.

Ask the representative to be blunt and honest - telling your rep from the get-go to be straightforward and to-the-point will save both of you a lot of trouble. They'll get the job done faster and you'll get the info you're asking for without all the corporate mumbo-jumbo that they're supposed to shove in your head.

Plus, if you don't already have a phone in mind, ask the representative what phone they use. If they're carrying it, it's most likely a decent phone. Most likely.

Sales reps can usually budge on the equipment pricing, accessories, or waiving activation fees depending on whether you're at a corporate store or an indirect dealer. But something they can't do is budge on the plan pricing; that's something no one can adjust - only the retention department over the phone can.

If you see a better price at another store or online, ask for a price match. This requires a print out of the ad that you saw, but you'd be surprised how many people don't care, or don't come prepared. Corporate stores can only price match in this fashion, too. Buying at a corporate store versus a 3rd party store (Costco, Sam's Club, Radio Shack) has its benefits such as better trained employees and usually original/more encompassing warranties.

Don't:
Don't threaten to leave your carrier if the representatives you're talking to don't give you a good deal. Sales reps know your contract length and they know you aren't going to pay that $200 ETF to get little Timmy off your plan and into an iPhone because they won't give you $50 off that dumbphone he wants. Things like telling them that you've been with them for 10+ years and you deserve 5 BlackBerry Bolds for free will only frustrate the poor guy. When it comes to equipment cost, the amount of years you've been with a carrier as a customer doesn't mean too much. Also don't say that you'll get a better deal by switching from x-carrier to y-carrier if you don't know for sure if it's exactly true. A good rep knows when a customer is lying and they'll pretty much be done trying to work with you at that point.

Remember to play it smart. Don't try and ask for a smartphone without a data plan. That's like buying a brand new BMW and not wanting to put premium gas in it. The reps most likely can't make that happen due to restrictions with the way those plans work. Also never ask to speak to the manager while negotiating for a better deal. You're undermining the representative and are only going to annoy the manager.

Upgrades (phone discounts you get when extending your current contract with your existing carrier) mean pretty little to the sales reps in terms of commission. The rep doesn't make much on these kinds of contracts and if you're going to give them a really hard time about pricing, they'll either pass you to another rep or put 0% effort into trying to help you out.

Tips from reps we know:
• "I've had high maintenance customers bring a store employee coffee or thank you card after working really hard for them. Doing even the smallest things like that will get us to do pretty much anything you want in the future or fix any problem you might have down the road."
• "Reps work on commission; it's how they pay their bills, feed their kids, and pretty much survive. It's really aggravating when you spend 45 minutes in the store talking to us about plans and pricing and then come back the next day to sign up with our co-worker on our day off."
• "Reps are people too. We have our good and our bad days. Act like a decent human being and you'll be treated with the same respect."

All in all, pretty standard stuff though like we said, you'd be surprised how many people don't really get the big picture. Hopefully this makes shopping for a new phone, wireless plan, and even carrier a little easier on you the next time around!

While this post tried to encompass all wireless carriers in the U.S., some have different policies and practices and it's best to visit their respective website to learn about plan/feature requirements, and any sales/rebates they have available before you go to the store.

BGR features the latest tech news, mobile-related content and of course, exclusive scoops.


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Shelby Was For The Private Sector Before He Was Against It

Senator Shelby response to State of the Union, January 27 2010

"Our focus must be on jumpstarting the economy and creating jobs through policies that spur economic growth in the private sector. The path to economic recovery and sustained growth runs through the private sector, not the federal government."

Shelby: NASA Budget Begins Death March for U.S. Human Space Flight

"We cannot continue to coddle the dreams of rocket hobbyists and so-called 'commercial' providers who claim the future of US human space flight can be achieved faster and cheaper than Constellation. I have consistently stated the fallacy of believing the cure-all hype of these 'commercial' space companies, and my position has been supported time and again by both the experts and the facts."

Previous Shelby News

Obama’s NASA Budget: So Long, Moon Missions; Hello, Private Spaceflight | 80beats

Ares-I-X-test-flightThe Obama administration’s new budget may come in at a hulking $3.8 trillion, but one thing it doesn’t include is continued funding for the Constellation program. The program, which was intended to continue the work of the aging space shuttles, will get the ax if Congress approves the President’s plan. This also means that NASA would abandon its goal of returning to the moon by 2020.

Obama’s budget ends work on the shuttle follow-on vehicle, known as Orion, as well as a pair of rockets developed to fly astronauts to the space station, the moon and other destinations in the solar system. “We are proposing canceling the program, not delaying it,” Peter Orszag, director of the Office of Management and Budget, told reporters [Reuters]. The announcement had been some time in coming: The Augustine panel that Obama convened last year to review human spaceflight concluded that Constellation couldn’t succeed without $3 billion in additional annual funding, and rumors broke out last week that the President’s budget would kill the program for good.

In place of the Constellation program’s Ares rockets and Orion crew capsule, Obama’s plan calls for funneling money to private companies that are jockeying for NASA contracts. The Washington Post reports that the plan would funnel $6 billion to support private space companies developing a vehicle to ferry astronauts back and forth from the International Space Station. Companies expected to seek the new space taxi business include United Launch Alliance, a partnership between Boeing and Lockheed Martin that launches rockets for theUnited States Air Force, and Space Exploration Technologies, a start-up company led by Elon Musk, who founded PayPal [ The New York Times]. The plan would also extend the life of the space station until 2020.

Commercial Spaceflight Federation president Bretton Alexander was understandably giddy at the prospect of private companies taking center stage. “At a time when job creation is the top priority for our nation, a commercial crew programme will create more jobs per dollar because it leverages millions in private investment and taps the potential of systems that serve both government and private customers,” he said [BBC News].

However, the White House’s plan to shift to private spaceflight has already ruffled plenty of feathers. Congressional representatives from states with many NASA jobs, like Florida and Texas, have promised to fight the move all the way. Michael Griffin, the previous NASA administrator who served under President George W. Bush, was even more bitter at seeing Obama cut his prized program: “It means that essentially the U.S. has decided that they’re not going to be a significant player in human space flight for the foreseeable future… One day it will be like commercial airline travel, just not yet. It’s like 1920. Lindbergh hasn’t flown the Atlantic, and they’re trying to sell 747s to Pan Am” [Washington Post].

Some space buffs are also mourning the loss of Constellation’s ambitious goal of reaching the moon by the end of this decade. However, budget director Orszag insisted to reporters that the new plan doesn’t close off the route to human exploration of the moon and the solar system’s planets–it just pushes these efforts back to an unspecified date. Orszag claimed that “advance robotics and other steps that will help to inspire Americans and not just return a man or a woman to the Moon but undertake the longer range research that could succeed in human spaceflight to Mars” [SPACE.com].

Lost in the furor over Constellation is the fact that Obama’s budget actually increases NASA funding slightly. And as DISCOVER blogger Phil Plait points out at Bad Astronomy, private companies were on track to reach orbit faster than the Constellation program even before this proposed sea change in the government’s approach to spaceflight. Even a fully-funded Constellation program would not have gone back to orbit until at least 2015, leaving a five-year gap after this year’s pending space shuttle retirement with no way for Americans to reach orbit other than hitching a ride with the Russians. NASA had seen lots of infighting over whether Constellation, and especially its Ares rockets, were the right approach. Now it might have to accept losing them for good.

Related Content:
Bad Astronomy: Give Space a Chance
Bad Astronomy: RUMOR: Obama to Axe Constellation And Ares
80beats: Liftoff! NASA’s New Rocket Takes to the Sky In a Successful Test Flight
80beats: New NASA Rocket May Not Be “Useful,” White House Panel Says
80beats: Presidential Panel: Space Travel Plans Are Broken
DISCOVER: Space Boost, on the potential of private spaceflight

Image: NASA


Turbidity Control in Lake

Hello,Hope there is someone out there who can help me I am looking for a way to drop the turbidity in my lake it is now at a horrible 609 NTU we use this lake to wash the clay off of our sand then it runs through settling pond and back into the lake thanks

California Lays Claim to Astronaut Garbage Left Behind on the Moon | Discoblog

One astronaut’s trash is another state’s treasure. That’s the message from California as the Golden State officially registered a collection of 106 objects left behind on the moon by the Apollo 11 mission as a state historical resource. The collection encompasses about 5,000 pounds of objects, including the bottom stage of the lunar lander and the American flag planted on the moon’s surface by astronauts Neil Armstrong and Buzz Aldrin.

And it’s not just the tools and the flag–California has also claimed custody of bags of human waste left behind.

The San Francisco Chronicle reports on the logic behind the unusual decision:

The first landing on the moon by humans, on July 20, 1969, was “one of the most historical events in the last 100 to 200 years,” said Jay Correia, a historian with the Historical Resources Commission. California had a major role in developing the technology that made the trip to the moon possible.

The new designations applies to everything left on the moon by Neil Armstrong and Buzz Aldrin. The astronauts jettisoned tools and waste materials to make it easier for their landing module to take off from the moon, and to account for the weight of the moon rocks they’d collected.

The BBC reports:

However, the moon’s surface is not included in the designation, because under international law no country or state can make a claim to it. The move aims to protect the site in the face of possible lunar missions in the future by other nations. Several other US states which were involved in the Apollo project are also reportedly seeking to protect the landing site.

Historians are hopeful that Tranquility Base, where the Eagle lunar module landed in 1969, will eventually be designated a United Nations World Heritage Site.

Here’s a video that has original footage from the moon landing. So even though news is breaking that the Obama administration’s 2011 NASA budget cancels plans for a 2020 return to the moon, at least you can re-live the moment when man first set foot on the lunar surface, and be comforted by the fact that all the moon junk is in good hands.

Related Content:
DISCOVER: Ten Great Views–-and Memories–-From the Moon, a photo gallery of the Apollo mission
80beats: Obama’s NASA Budget: So Long, Moon Missions; Hello Private Spaceflight
80beats: 40 Years After Moon Landing, a Question Remains: What Next?
80beats: 40 Years Later, Remembering the Boldness of Apollo 8
80beats: Lunar X Prize Competitor Hopes to Send a Rover Back to Tranquility Base

Video: NASA


Budget Summary: Constellation Is Cancelled Outright

Keith's note: NASA 2011 Budget information is now online at OMB: "NASA's Constellation program - based largely on existing technologies - was based on a vision of returning astronauts back to the Moon by 2020. However, the program was over budget, behind schedule, and lacking in innovation due to a failure to invest in critical new technologies. Using a broad range of criteria an independent review panel determined that even if fully funded, NASA's program to repeat many of the achievements of the Apollo era, 50 years later, was the least attractive approach to space exploration as compared to potential alternatives. Furthermore, NASA's attempts to pursue its moon goals, while inadequate to that task, had drawn funding away from other NASA programs, including robotic space exploration, science, and Earth observations. The President's Budget cancels Constellation and replaces it with a bold new approach that invests in the building blocks of a more capable approach to space exploration."

Terminations, Reductions, and Savings, FY 2011, OMB

Page 18: National Aeronautics and Space Administration: "The Administration proposes to cancel the Constellation Systems program intended to return astronauts to the Moon by 2020 and replaces it with a bold new approach that embraces the commercial space industry, forges international partnerships, and develops the game-changing technologies needed to set the stage for a revitalized human space flight program and embark on a 21st Century program of space exploration."

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Mind Control and Mobile Phone Games

From The Engineer:

Lancaster University researchers have created one of the world's first mobile-phone games to be controlled by the brain.

Mobile-games researcher Dr Paul Coulton and PhD student Will Bamford of InfoLab21 recently unveiled their new game 'Brain Maze', in which