One of the challenges facing the public sector during this global pandemic is the issue of whether NHS staff that have developed coronavirus symptoms should stay at home. There is still significant confusion around official self-isolation guidelines and the services capacity to cope with patient demand is already being pushed to its limits across the country. It is therefore crucial that NHS trusts deploy whatever tools they have at their disposal to limit unnecessary self-isolation and maximise resources. This, in turn, will result in improved doctor performance and increase the number of positive patient outcomes.
With fast-changing government and NHS advice often resulting in misinterpretation, large numbers of NHS workers are (albeit with the best intentions) needlessly staying at home. Aside from lower capacity for treatment across the nation, hospitals HR departments are experiencing added confusion when it comes to managing the workforce, assigning shift work and predicting their ability to cope with the huge volume of cases the NHS faces.
One way in which these issues can be addressed is through the use of intelligent automation technology. This is because it can often be quickly designed, developed, and implemented to effectively and seamlessly support human workforces, dramatically cutting the time and resources required to carry out mission-critical tasks.
We have witnessed these benefits first-hand after launching an online tool for the NHS which provides personalised, contextual advice on self-isolation to staff showing COVID-19 symptoms. The tool, which takes into account staff members unique circumstances (and those of others in their households), can be tailored to individual trusts and adapted on-the-go, in line with their requirements.
The portal combines both government and NHS advice, giving straightforward, safe and accurate recommendations to the services vital, frontline healthcare professionals. Additionally, the system automatically notifies line managers of workers using the tool of their upcoming absence or lack thereof. Staff are directed to a printable PDF, which is linked directly to the departments online database and should be handed to HR departments.
The results of the tools rollout so far have been extremely promising. While we were hearing of occupational health teams receiving several hundreds of calls a day (focused on staff and rota management and allocation), these plummeted within two weeks of the tool being deployed by the Norfolk and Norwich University Hospitals Foundation Trust (NNUH). This not only significantly freed up time for these healthcare workers, it also allowed them to focus other resources on more pressing concerns.
Looking to the future, a key benefit of this technology will be its flexibility: its ability to be rapidly set up and amended in line with dynamic, complex requirements is vital its being regularly updated to reflect newly-discovered secondary symptoms of COVID-19. In addition, were in early development of a second tool that will perform a comprehensive evaluation of various factors to determine in which frontline zones specific members of staff may operate.
Of course, this is just one case study of how automation technology can be used to streamline and alleviate pressure on public services and organisations. However, I believe it is emblematic of how the digital revolution currently spreading across all sectors, can make a tangible difference to peoples lives, when implemented responsibly and carefully.
Editor's Recommended Articles
See the article here:
Intelligent automation technology can relieve strain on the NHS - Open Access Government
- Treasury Services Is Entering Its AI and Automation Era - PYMNTS.com - June 8th, 2024 [June 8th, 2024]
- Nintex Unveils Latest AI Capabilities to Accelerate Process Management and Workflow Automation APAC - English - PR Newswire - June 8th, 2024 [June 8th, 2024]
- DOD's Jude Sunderbruch on how AI and automation will improve innovation - DefenseScoop - June 8th, 2024 [June 8th, 2024]
- DOD's Maynard Holliday on how AI and automation will lead to greater innovation - DefenseScoop - June 8th, 2024 [June 8th, 2024]
- Addressing Labor Challenges with AI and Automation Where is the Line? - ColoradoBiz - ColoradoBiz - June 8th, 2024 [June 8th, 2024]
- 5 Ways Process Automation Can Streamline ITOps - The New Stack - June 8th, 2024 [June 8th, 2024]
- How automation is transforming manufacturing - Buffalo News - June 8th, 2024 [June 8th, 2024]
- Webinar: From controllers to the cloud: Discovering the cornerstones of warehouse automation - Robot Report - June 8th, 2024 [June 8th, 2024]
- Panaya Launches AI-Codeless Test Automation Solution for Business Applications, Powered by Change Intelligence - PR Newswire - June 8th, 2024 [June 8th, 2024]
- Rockwell Automation (ROK) Down 5.1% Since Last Earnings Report: Can It Rebound? - Yahoo Finance - June 8th, 2024 [June 8th, 2024]
- Jitterbit Unveils Future of AI Automation at AI Accelerate: London 2024 Event - GlobeNewswire - June 8th, 2024 [June 8th, 2024]
- Automation is critical to effective security for smaller businesses - BetaNews - June 8th, 2024 [June 8th, 2024]
- Regulation and legislation in the era of automation and digitalisation - European Pharmaceutical Review - June 8th, 2024 [June 8th, 2024]
- Keap Introduces Business Automation and Payment Tools to Empower Small Businesses - Small Business Trends - June 8th, 2024 [June 8th, 2024]
- Demand for automated forklifts to grow as warehouse labor issues persist - DC Velocity - June 8th, 2024 [June 8th, 2024]
- Rockwell Automation recognizes business excellence, technological innovation, and class-leading sustainability in ... - Process & Control Today - June 8th, 2024 [June 8th, 2024]
- Rockwell Automation to Advance Intelligent Automation, Mobile Robotics in Manufacturing Logistics in Collaboration ... - Business Wire - June 8th, 2024 [June 8th, 2024]
- Mutua Madrilea Adopts Red Hat Ansible Automation Platform to Manage Its Automation and Observability Strategy - Silicon Canals - June 8th, 2024 [June 8th, 2024]
- IBM Showcases Generative AI's Potential to Revolutionize Automation at Think 2024 - Blockchain.News - June 8th, 2024 [June 8th, 2024]
- Buffalo Next: How automation is transforming manufacturing - Buffalo News - June 8th, 2024 [June 8th, 2024]
- Putting AIMs to Work - Automation World - June 8th, 2024 [June 8th, 2024]
- Spiideo Revolutionizes Sports Broadcasting with Ambitious AI Automation Goals - TechiExpert.com - June 8th, 2024 [June 8th, 2024]
- The Future of Developer Recruitment: AI, Automation, and Beyond - WebProNews - June 8th, 2024 [June 8th, 2024]
- Rockwell Automation and Nvidia Team Up to Advance Mobile Robotics - Assembly Magazine - June 8th, 2024 [June 8th, 2024]
- Gideon to accelerate supply chain AI and automation in collaboration with Nvidia - Robotics and Automation News - June 8th, 2024 [June 8th, 2024]
- Logistics Automation Market Soar to USD 67.5 Billion by 2031 Due to increasing demand for warehouse automation - EIN News - June 8th, 2024 [June 8th, 2024]
- More commitment needed to change UKs approach to automation - PES Media - June 8th, 2024 [June 8th, 2024]
- FANUC says 'commitment' is needed to change UK culture around automation - Process & Control Today - June 8th, 2024 [June 8th, 2024]
- CEO interview - Q5D, a unicorn for wiring harness automation ... - eeNews Europe - June 8th, 2024 [June 8th, 2024]
- Dissecting Harman's use of analytics and gen AI with Qlik's platform - SiliconANGLE News - June 8th, 2024 [June 8th, 2024]
- Tasker updated with powerful new Android 15 automation features - Android Police - May 17th, 2024 [May 17th, 2024]
- Exploring Stereo Imaging and Automation at the Machine Vision Summit - Novus Light Technologies Today - May 17th, 2024 [May 17th, 2024]
- Yellow.ai unveils Email Automation feature for streamlined support - IT Brief New Zealand - March 4th, 2024 [March 4th, 2024]
- Automation in Biopharma Industry Propels Market Growth with Emerging Trends - Global Forecast to 2028 - Yahoo Finance - March 4th, 2024 [March 4th, 2024]
- Ginkgo Bioworks: Pioneering Healthcare's Future with Drug Development Automation - BNN Breaking - March 4th, 2024 [March 4th, 2024]
- Inspiring cloud automation - The Register - March 4th, 2024 [March 4th, 2024]
- Clinical Lab Automation Market to Reach $3.72 Billion by 2030 Amid Technological Advancements - PR Newswire - March 4th, 2024 [March 4th, 2024]
- #ETFutureForwardME: Hiring and onboarding right with AI and automation, ETHRWorldME - ETHRWorld Middle East - March 4th, 2024 [March 4th, 2024]
- How Document Digitization, Process Automation Can Help Rebuild Trust - GovCIO Media & Research - March 4th, 2024 [March 4th, 2024]
- Iraq's Customs starts using ASYCUDA automation system in Umm Qasr - Iraqi News - March 4th, 2024 [March 4th, 2024]
- Robot Software Market: Powering the Future of Automation ,Analysis and Forecast 2023-2029 - WhaTech - March 4th, 2024 [March 4th, 2024]
- ImageSource Unveils ILINX AI for Intelligent Process Automation - PR Newswire - March 4th, 2024 [March 4th, 2024]
- The Evolving Landscape of APIs: Integration, Automation, and AI - EnterpriseTalk - March 4th, 2024 [March 4th, 2024]
- Gen AI isn't the only tech driving automation in banking - Finextra - March 4th, 2024 [March 4th, 2024]
- Navigating the Future: The Shift Towards Level 3 Automation in the Automotive Industry - Medriva - March 4th, 2024 [March 4th, 2024]
- Automation and Controls Market is Rapidly Growing with Huge Application Scope and Opportunities by 2030 - EIN News - March 4th, 2024 [March 4th, 2024]
- Winning the Game: Essentials skills to survive AI, LLMs and Automation - DataDrivenInvestor - March 4th, 2024 [March 4th, 2024]
- Industrial Metrology Market Set to Hit $17.96 Billion by 2030, Driven by Automation and Quality Demand - BNN Breaking - March 4th, 2024 [March 4th, 2024]
- Automation tools Archives - Milwaukee Community Journal - The Milwaukee Community Journal - March 4th, 2024 [March 4th, 2024]
- Industrial Automation Market to Receive Overwhelming Hike In Revenue That Will Boost Overall Industry Growth - EIN News - March 4th, 2024 [March 4th, 2024]
- Lutra AI launches to make building automated AI workflows easy - SiliconANGLE News - December 9th, 2023 [December 9th, 2023]
- AI meets materials science: the promise and pitfalls of automated discovery - VentureBeat - December 9th, 2023 [December 9th, 2023]
- SPS Fair 2023 - The Latest Industrial Automation Trends - IoT Analytics - December 9th, 2023 [December 9th, 2023]
- Top WorkTech News From the Week of December 8th: Updates from Infor, Automation Anywhere, IFS, and More - Solutions Review - December 9th, 2023 [December 9th, 2023]
- Nividous and RCG Global Services Focus on Empowering Healthcare and Life Sciences Organizations with Intelligent ... - PR Newswire - December 9th, 2023 [December 9th, 2023]
- Automation and Communication to Streamline Deliveries - Supply and Demand Chain Executive - October 27th, 2023 [October 27th, 2023]
- Future of Employment in an Era of Automation - Drishti IAS - October 27th, 2023 [October 27th, 2023]
- From legacy to automation: Spirent's impact on network validation - ETCIO - October 27th, 2023 [October 27th, 2023]
- Genghis Grill Partners with Flybuy on Off-Premises Automation - FSR magazine - October 27th, 2023 [October 27th, 2023]
- Q&A: Workday exec talks hospitality and automated, scalable finance - Smartbrief - October 27th, 2023 [October 27th, 2023]
- Home Automation Market Size to Worth Around USD 788.33 BN by ... - InvestorsObserver - May 15th, 2023 [May 15th, 2023]
- Network automation market set to surge over the next decade - ChannelLife Australia - May 15th, 2023 [May 15th, 2023]
- Mitsubishi Electric agrees strategic investment in Otto Motors to ... - Robotics and Automation News - May 15th, 2023 [May 15th, 2023]
- Roots Automation Introduces InsurGPT - the World's Most Advanced ... - PR Newswire - May 15th, 2023 [May 15th, 2023]
- Research Shows Ways Digital Print and Automation Power Profitability - Printing Impressions - May 15th, 2023 [May 15th, 2023]
- Rockwell Automation Inc. stock outperforms market on strong trading day - MarketWatch - May 15th, 2023 [May 15th, 2023]
- Is It Too Late To Consider Buying Presto Automation Inc. (NASDAQ:PRST)? - Yahoo Finance - May 15th, 2023 [May 15th, 2023]
- U.S. Companies Embrace Automation and Digitization - CPAPracticeAdvisor.com - May 15th, 2023 [May 15th, 2023]
- Byron Centers SpartanNash Ups Customer Service with Robotic ... - DBusiness - May 15th, 2023 [May 15th, 2023]
- Why KYC automation is key to business growth strategies - FinTech Magazine - May 15th, 2023 [May 15th, 2023]
- Leading Ireland & UK Industrial Automation company NeoDyne ... - Process & Control Today - May 15th, 2023 [May 15th, 2023]
- Automation Testing Market: Industry Overview, Size, Share and ... - Digital Journal - May 15th, 2023 [May 15th, 2023]
- Accelerate your speed of business with IBM Event Automation - IBM Newsroom - May 15th, 2023 [May 15th, 2023]
- 3M Brings Innovation to the Manufacturing Supply Chain Environment - MarketScale - May 15th, 2023 [May 15th, 2023]
- Jitterbit Survey Reveals Low-Code Application Platforms Play an ... - GlobeNewswire - May 15th, 2023 [May 15th, 2023]
- Turning value into actions: How leaders can use automation and AI ... - Elite Business Magazine - May 15th, 2023 [May 15th, 2023]
- Automation will combat stagnation | theHRD - The HR Director Magazine - May 15th, 2023 [May 15th, 2023]
- MG Tech Unveils New Palletizer with Yaskawa Cobot and Rockwell ... - Packaging Strategies - May 15th, 2023 [May 15th, 2023]
- How automation technology helped Cainiao deliver more than 200 ... - Parcel and Postal Technology International - May 15th, 2023 [May 15th, 2023]
- IT Priorities 2023: Business automation intensifies as data ... - ComputerWeekly.com - May 15th, 2023 [May 15th, 2023]