How AI & the Pandemic Are Changing the Skin & Hair Clinic Experience – The Quint FIT

One reason telemedicine and the likes gained so much popularity during the pandemic was that they were filling a void of accessibility that existed even before COVID happened.

And this extends to dermatology.

"Barring hair loss and chronic skin conditions like eczema or psoriasis, skin and hair care treatments had largely fallen by the wayside during the pandemic," says Dr Guneet Bedi, a member of the Indian Association of Dermatologists (IADVL) and the head of Telehealth at Clinikally.

Adding to this, Arjun tells FIT, "Most people across the world, and especially in India, have inadequate access to dermatologists whether it is for consumer skincare, or like cancerous, more serious conditions."

On top of that, there's also the scarcity of dermatologists.

So, to tackle these issues of accessibility, long wait-time, and physical restrictions, online consultation platforms like Clinikally took flight.

"Professions soon realised also that a lot of the conditions that they present to the clinics can be effectively tackled with a combination of telemedicine and product delivery," says Arjun.

Imagine sitting in Bhopal or Nagpur and having access to the best dermatologists in Delhi or Mumbai from the comfort of your homes.

The process is quite straightforward, you fill out a detailed questionnaire of your skin type, medical history, concerns and requirements. You are then connected to a professional for a consultation session. After which you get an prescription or recommendation on how to take your skincare journey forward.

Although Clinikally carries skin and hair care products you can buy directly off their website, you can choose not to. The site essentially focuses on making teleconsultation more accessible and thorough.

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How AI & the Pandemic Are Changing the Skin & Hair Clinic Experience - The Quint FIT