Monthly Archives: March 2021

Directors General of the NATO and EU International Military Staffs meet to access ongoing cooperation – NATO HQ

Posted: March 21, 2021 at 5:01 pm

On Tuesday 16 March 2021, Lieutenant General Hans-Werner Wiermann, Director General of the NATO International Military Staff, hosted a virtual meeting with his EU counterpart, Vice Admiral Herv Bljean to discuss the ongoing EU-NATO cooperation, including in exercises, training, military mobility and medical cooperation. The meeting concluded with the presentation of the COVID-19 lessons-learned programme spearheaded by NATO Allied Command Transformation, with the support of NATO Centres of Excellence.

Todays meeting provided a forum for both directors and their respective staffs to exchange views and hold open discussions on the ongoing cooperation between NATO and the EU. Since 2018, both organisations have been conducting parallel crisis management exercises with related scenarios; these contribute to improving our knowledge of each others working methods and procedures as well as our overall coordination and information sharing. NATO and the EU understand the importance of maintaining and building on their collaborative relationship.

Throughout the ongoing pandemic, both organisations have had to adapt how they exercise and how they provide training. Lockdowns and social distancing measures have reinvigorated the interest for virtual courses and e-learning. Both NATO and the EU are looking into the possibility to open these programmes up to their respective counterparts. We have much to learn from each other so training and exercising together makes sense. By building interoperability between NATO and non-NATO countries part of the EU, we can work to mobilise a broader range of tools and make the most efficient use of resources to address common challenges and enhance the security of all our citizens, highlighted Lieutenant General Wiermann. The Director of the EU Military Staff, Vice Admiral Bljean added that NATO and the EUMS are working towards the same goals and objectives, related training and exercise scenarios significantly increases the lessons that are identified and learned which enhances capability development.

This health crisis has also magnified the need for better cooperation between NATO and the EU in certain fields, such as information exchange, medical cooperation and military mobility. Vice Admiral Bljean observed that this pandemic does not respect boarders or organisations, and a coordinated EUMS/NATO strategy and response is far greater than the sum of the parts. This pandemic has also demonstrated a requirement for NATO to improve military mobility, to ensure that allied forces can cross borders faster and more easily, when needed. In the event of a crisis and the requirement for a swift response, we cannot afford to waste time getting our troops or equipment to the right place. Working together will help us undertake a wide range of measures, including legislative measures and diplomatic clearances to enable rapid crossing of borders, on land, in the air, and at sea; effective command, control and communication; transportation capacity; and infrastructure. Working with the EU during this pandemic makes us all safer, clarified the Director General of the NATO International Military Staff.

As Nations launch their vaccinations programmes, it is an opportunity for NATO to identify the right lessons from this pandemic to increase Allied resilience and crisis management. With the help of its extensive network of NATO Centres of Excellence, Allied Command Transformation aims to collect and analyse lessons-learned from over 45 NATO entities, including 25 CoEs. These centres are recognised for their expertise and experience, and regularly assist NATO in doctrine development, identifying lessons learned, improving interoperability and capabilities, as well as testing and validating concepts through experimentation. Specific CoEs, including those specialised in Military Medicine, Military Police, Communications and Crisis Management and Disaster Response, have agreed to collate these lessons for the Alliance. COVID-19 takes a great toll at the same time itoffers a great opportunity for international organizations like NATO and EU to identify issues and possible best practices. The outcome of this work should ensure that we are better prepared should another health crisis emerge. We learn to be better prepared both in the short and long term. Knowledge is power and forewarned is forearmed, concluded Lieutenant General Wiermann.

In the current strategic environment, facing new challenges and threats, cooperation between the EU and NATO remains essential. With 21 common members, the security of the EU and NATO is clearly inter-connected. Since 2016, NATO and the EU have been strengthening their cooperation by working on 74 military-related work strands, including countering hybrid threats, enhancing resilience, defence capacity building, improving cyber defence, maritime security, military mobility and exercises.

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Secretary General sets out vision on NATO’s future with the Council on Foreign Relations – NATO HQ

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Secretary General Jens Stoltenberg set out the NATO 2030 initiative to future-proof the Alliance as part of the Council on Foreign Relations Morse Lecture series on Thursday (11 March 2021). In a discussion moderated by former NATO Supreme Allied Commander James Stavridis, the Secretary General underlined the importance of Europe and North America standing together in strategic solidarity to face shared challenges.

The Secretary General stressed that NATO must strengthen collective defence, step up transatlantic consultations, and stand up for the international rules based order which he warned is being challenged by authoritarian powers, including China. Mr. Stoltenberg also said he believes this is the time to develop a new Strategic Concept for NATO, as the strategic environment has changed significantly since the last one was agreed in 2010.

Speaking of the need to broaden the security agenda, the Secretary General focused on climate change, arguing that NATO should become the leading international organization when it comes to understanding, adapting and mitigating the impact of climate change on our security. He also said NATO should raise its level of ambition on resilience, and innovation in cutting-edge technology to remain competitive in a more competitive world.

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Secretary General sets out vision on NATO's future with the Council on Foreign Relations - NATO HQ

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Belgian Cops Tasked With Guarding NATO Headquarters Still Wield The Iconic Uzi Submachine Gun – The Drive

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A compact derivative weighing six pounds and with a rate of fire of 950 rounds per minute, called the Mini Uzi, was introduced in 1980. This was followed six years later by the even smaller and faster-firing Micro Uzi, which, while visually similar, is a substantially different design. A stockless Micro Uzi "pistol" with a slightly shorter barrel came soon thereafter. Semi-automatic versions were also produced, including types with longer barrels necessary to comply with various laws regarding civilian ownership, especially in the United States.

"Old technology has to be phased out at some point," Iddo Gal, son Uzi Gal, told The Baltimore Sun in 2004, two years after his father died at the age of 79. "There are very few weapons that held on for so long."

Still, just like its operational use, production of the Uzi persists. In 2010, Israeli gunmaker IWI even unveiled a new type, the Uzi Pro, a derivative of the Mirco Uzi featuring an all-new lightweight polymer lower receiver, among other changes, and various modern trimmings, such as accessory rails for mounting things like optical sights, lasers, and tactical lights. A semi-automatic "pistol" version, initially with no stock, but now available with an arm brace, was also introduced, again aimed primarily at civilian markets, particularly gun enthusiasts in the United States.

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NATO invites Poland to vaccinate HQ staff The First News – The First News

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Mateusz Morawiecki/Facebook

Poland has received an official invitation from NATO to carry out coronavirus vaccinations at the military bloc's headquarters in Brussels, Prime Minister Mateusz Morawiecki announced on Sunday.

In a Facebook post, Morawiecki said that Poland has been officially invited by NATO "to carry out vaccinations in the Alliance's headquarters in Brussels by Polish medical teams."

"It is an important mission, because NATO is an organisation that ensures the security of about a billion people around the world, and of course we will undertake it," he added.

A Polish immediate medical response team will be dispatched to do the job, Morawiecki said. "Its work will in fact ensure operational continuity of NATO Headquarters," he added.

NATO chief Jens Stoltenberg wrote on Twitter on Sunday: "I am grateful to #Poland & PM @MorawieckiM for readiness to support #COVID-19 vaccination at NATO HQ. Solidarity and resilience are at the heart of #NATO. Poland is a strong Ally who has provided support to many other Allies and partners in our joint fight against the pandemic."

Twenty Polish medics will fly to Brussels on Thursday to inoculate some 3,500 NATO headquarters employees with the coronavirus vaccine made by the Anglo-Swedish firm AstraZeneca, Michal Dworczyk, head of the Polish PM's Office, told PAP.

The inoculation process will take three days and the vaccine will be provided by Poland, Dworczyk said.

Poland has so far carried out over 5 million Covid-19 vaccinations domestically.

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Russia will have to react if Bosnia joins NATO, warns embassy – Euronews

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Russia will have to react if Bosnia and Herzegovina joins NATO, says the Russian embassy in Sarajevo.

The embassy wrote that in the case of a practical rapprochement of Bosnia and NATO, our country will have to react to this hostile act.

In an article on its website, the embassy asked is NATO a mental hospital designed to rid its patients of existing fears and phobias? adding: who is Bosnia and Herzegovina afraid of?

Bosnian officials denounced the veiled threat on Friday, which Zeljko Komsic, the Croat member in Bosnias tripartite presidency, said was a threat not only against Bosnia but also its western allies.

Its clearly a geopolitical game which Russia is playing to stop the expansion of NATO in Europe, Komsic said.

The main Bosniak Party of Democratic Action said that the Russian statement represents another inappropriate meddling by Moscow in Bosnias internal affairs.

The Russian statement went on to say no expansion of NATO has improved relations between Russia and the new members, and that expansion itself weakens regional security and stability.

Bosnia is part of NATO's Membership Action Plan, an advisory and assistance program designed for countries wishing to join the military alliance, which is currently composed of 30 European and North American countries.

Bosnia, Kosovo and Serbia, a Russian ally, remain the only Western Balkan nations that are not NATO members.

Montenegro joined the alliance in 2017 while North Macedonia became a member last year.

Bosnian Serbs, who control about half of Bosnia after a US-sponsored peace deal that ended a bloody war in the 1990s, are closely allied with Russia and remain vehemently opposed to NATO membership.

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Cryopreservation – Wikipedia

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Process where biological matter is preserved by cooling to very low temperatures

Cryo-preservation or cryo-conservation is a process where organelles, cells, tissues, extracellular matrix, organs, or any other biological constructs susceptible to damage caused by unregulated chemical kinetics are preserved by cooling to very low temperatures[1] (typically 80C using solid carbon dioxide or 196C using liquid nitrogen). At low enough temperatures, any enzymatic or chemical activity which might cause damage to the biological material in question is effectively stopped. Cryopreservation methods seek to reach low temperatures without causing additional damage caused by the formation of ice crystals during freezing. Traditional cryopreservation has relied on coating the material to be frozen with a class of molecules termed cryoprotectants. New methods are being investigated due to the inherent toxicity of many cryoprotectants.[2] Cryoconservation of animal genetic resources is done with the intention of conservation of the breed.

Water-bears (Tardigrada), microscopic multicellular organisms, can survive freezing by replacing most of their internal water with the sugar trehalose, preventing it from crystallization that otherwise damages cell membranes. Mixtures of solutes can achieve similar effects. Some solutes, including salts, have the disadvantage that they may be toxic at intense concentrations. In addition to the water-bear, wood frogs can tolerate the freezing of their blood and other tissues. Urea is accumulated in tissues in preparation for overwintering, and liver glycogen is converted in large quantities to glucose in response to internal ice formation. Both urea and glucose act as "cryoprotectants" to limit the amount of ice that forms and to reduce osmotic shrinkage of cells. Frogs can survive many freeze/thaw events during winter if no more than about 65% of the total body water freezes. Research exploring the phenomenon of "freezing frogs" has been performed primarily by the Canadian researcher, Dr. Kenneth B. Storey.[citation needed]

Freeze tolerance, in which organisms survive the winter by freezing solid and ceasing life functions, is known in a few vertebrates: five species of frogs (Rana sylvatica, Pseudacris triseriata, Hyla crucifer, Hyla versicolor, Hyla chrysoscelis), one of salamanders (Salamandrella keyserlingii), one of snakes (Thamnophis sirtalis) and three of turtles (Chrysemys picta, Terrapene carolina, Terrapene ornata).[3] Snapping turtles Chelydra serpentina and wall lizards Podarcis muralis also survive nominal freezing but it has not been established to be adaptive for overwintering. In the case of Rana sylvatica one cryopreservant is ordinary glucose, which increases in concentration by approximately 19mmol/l when the frogs are cooled slowly.[3]

One early theoretician of cryopreservation was James Lovelock. In 1953, he suggested that damage to red blood cells during freezing was due to osmotic stress,[4] and that increasing the salt concentration in a dehydrating cell might damage it.[5][6] In the mid-1950s, he experimented with the cryopreservation of rodents, determining that hamsters could be frozen with 60% of the water in the brain crystallized into ice with no adverse effects; other organs were shown to be susceptible to damage.[7] This work led other scientists to attempt the short-term freezing of rats by 1955, which were fully active 4 to 7 days after being revived.[8]

Cryopreservation was applied to humans beginning in 1954 with three pregnancies resulting from the insemination of previously frozen sperm.[9] Fowl sperm was cryopreserved in 1957 by a team of scientists in the UK directed by Christopher Polge.[10] During 1963, Peter Mazur, at Oak Ridge National Laboratory in the U.S., demonstrated that lethal intracellular freezing could be avoided if cooling was slow enough to permit sufficient water to leave the cell during progressive freezing of the extracellular fluid. That rate differs between cells of differing size and water permeability: a typical cooling rate around 1C/minute is appropriate for many mammalian cells after treatment with cryoprotectants such as glycerol or dimethyl sulphoxide, but the rate is not a universal optimum.[11]

The first human body to be frozen with the hope of future revival was James Bedford's, a few hours after his cancer-caused death in 1967.[12] Bedford is the only cryonics patient frozen before 1974 still preserved today.[13]

Storage at very low temperatures is presumed to provide an indefinite longevity to cells, although the actual effective life is rather difficult to prove. Researchers experimenting with dried seeds found that there was noticeable variability of deterioration when samples were kept at different temperatures even ultra-cold temperatures. Temperatures less than the glass transition point (Tg) of polyol's water solutions, around 136C (137K; 213F), seem to be accepted as the range where biological activity very substantially slows, and 196C (77K; 321F), the boiling point of liquid nitrogen, is the preferred temperature for storing important specimens. While refrigerators, freezers and extra-cold freezers are used for many items, generally the ultra-cold of liquid nitrogen is required for successful preservation of the more complex biological structures to virtually stop all biological activity.

Phenomena which can cause damage to cells during cryopreservation mainly occur during the freezing stage, and include solution effects, extracellular ice formation, dehydration, and intracellular ice formation. Many of these effects can be reduced by cryoprotectants.Once the preserved material has become frozen, it is relatively safe from further damage.[14]

The main techniques to prevent cryopreservation damages are a well established combination of controlled rate and slow freezing and a newer flash-freezing process known as vitrification.

Controlled-rate and slow freezing, also known as slow programmable freezing (SPF),[15] is a set of well established techniques developed during the early 1970s which enabled the first human embryo frozen birth Zoe Leyland during 1984. Since then, machines that freeze biological samples using programmable sequences, or controlled rates, have been used all over the world for human, animal and cell biology "freezing down" a sample to better preserve it for eventual thawing, before it is frozen, or cryopreserved, in liquid nitrogen. Such machines are used for freezing oocytes, skin, blood products, embryo, sperm, stem cells and general tissue preservation in hospitals, veterinary practices and research laboratories around the world. As an example, the number of live births from frozen embryos 'slow frozen' is estimated at some 300,000 to 400,000 or 20% of the estimated 3 million in vitro fertilisation (IVF) births.[16]

Lethal intracellular freezing can be avoided if cooling is slow enough to permit sufficient water to leave the cell during progressive freezing of the extracellular fluid. To minimize the growth of extracellular ice crystals and recrystallization,[17] biomaterials such as alginates, polyvinyl alcohol or chitosan can be used to impede ice crystal growth along with traditional small molecule cryoprotectants.[2] That rate differs between cells of differing size and water permeability: a typical cooling rate of about 1C/minute is appropriate for many mammalian cells after treatment with cryoprotectants such as glycerol or dimethyl sulfoxide, but the rate is not a universal optimum. The 1C / minute rate can be achieved by using devices such as a rate-controlled freezer or a benchtop portable freezing container.[18]

Several independent studies have provided evidence that frozen embryos stored using slow-freezing techniques may in some ways be 'better' than fresh in IVF. The studies indicate that using frozen embryos and eggs rather than fresh embryos and eggs reduced the risk of stillbirth and premature delivery though the exact reasons are still being explored.

Researchers Greg Fahy and William F. Rall helped to introduce vitrification to reproductive cryopreservation in the mid-1980s.[19] As of 2000, researchers claim vitrification provides the benefits of cryopreservation without damage due to ice crystal formation.[20] The situation became more complex with the development of tissue engineering as both cells and biomaterials need to remain ice-free to preserve high cell viability and functions, integrity of constructs and structure of biomaterials. Vitrification of tissue engineered constructs was first reported by Lilia Kuleshova,[21] who also was the first scientist to achieve vitrification of oocytes, which resulted in live birth in 1999.[22] For clinical cryopreservation, vitrification usually requires the addition of cryoprotectants before cooling. Cryoprotectants are macromolecules added to the freezing medium to protect cells from the detrimental effects of intracellular ice crystal formation or from the solution effects, during the process of freezing and thawing. They permit a higher degree of cell survival during freezing, to lower the freezing point, to protect cell membrane from freeze-related injury. Cryoprotectants have high solubility, low toxicity at high concentrations, low molecular weight and the ability to interact with water via hydrogen bonding.

Instead of crystallizing, the syrupy solution becomes an amorphous iceit vitrifies. Rather than a phase change from liquid to solid by crystallization, the amorphous state is like a "solid liquid", and the transformation is over a small temperature range described as the "glass transition" temperature.

Vitrification of water is promoted by rapid cooling, and can be achieved without cryoprotectants by an extremely rapid decrease of temperature (megakelvins per second). The rate that is required to attain glassy state in pure water was considered to be impossible until 2005.[23]

Two conditions usually required to allow vitrification are an increase of the viscosity and a decrease of the freezing temperature. Many solutes do both, but larger molecules generally have a larger effect, particularly on viscosity. Rapid cooling also promotes vitrification.

For established methods of cryopreservation, the solute must penetrate the cell membrane in order to achieve increased viscosity and decrease freezing temperature inside the cell. Sugars do not readily permeate through the membrane. Those solutes that do, such as dimethyl sulfoxide, a common cryoprotectant, are often toxic in intense concentration. One of the difficult compromises of vitrifying cryopreservation concerns limiting the damage produced by the cryoprotectant itself due to cryoprotectant toxicity. Mixtures of cryoprotectants and the use of ice blockers have enabled the Twenty-First Century Medicine company to vitrify a rabbit kidney to 135C with their proprietary vitrification mixture. Upon rewarming, the kidney was transplanted successfully into a rabbit, with complete functionality and viability, able to sustain the rabbit indefinitely as the sole functioning kidney.[24]

Blood can be replaced with inert noble gases and/or metabolically vital gases like oxygen, so that organs can cool more quickly and less antifreeze is needed. Since regions of tissue are separated by gas, small expansions do not accumulate, thereby protecting against shattering.[25] A small company, Arigos Biomedical, "has already recovered pig hearts from the 120 degrees below zero",[26] although the definition of "recovered" is not clear. Pressures of 60 atm can help increase heat exchange rates.[27] Gaseous oxygen perfusion/persufflation can enhance organ preservation relative to static cold storage or hypothermic machine perfusion, since the lower viscosity of gases, may help reach more regions of preserved organs and deliver more oxygen per gram tissue.[28]

Generally, cryopreservation is easier for thin samples and suspended cells, because these can be cooled more quickly and so require lesser doses of toxic cryoprotectants. Therefore, cryopreservation of human livers and hearts for storage and transplant is still impractical.

Nevertheless, suitable combinations of cryoprotectants and regimes of cooling and rinsing during warming often allow the successful cryopreservation of biological materials, particularly cell suspensions or thin tissue samples. Examples include:

Additionally, efforts are underway to preserve humans cryogenically, known as cryonics. For such efforts either the brain within the head or the entire body may experience the above process. Cryonics is in a different category from the aforementioned examples, however: while countless cryopreserved cells, vaccines, tissue and other biological samples have been thawed and used successfully, this has not yet been the case at all for cryopreserved brains or bodies. At issue are the criteria for defining "success".

Proponents of cryonics claim that cryopreservation using present technology, particularly vitrification of the brain, may be sufficient to preserve people in an "information theoretic" sense so that they could be revived and made whole by hypothetical vastly advanced future technology.

Right now scientists are trying to see if transplanting cryopreserved human organs for transplantation is viable, if so this would be a major step forward for the possibility of reviving a cryopreserved human.[30]

Cryopreservation for embryos is used for embryo storage, e.g., when in vitro fertilization (IVF) has resulted in more embryos than is currently needed.

One pregnancy and resulting healthy birth has been reported from an embryo stored for 27 years after the successful pregnancy of an embryo from the same batch three years earlier.[31] Many studies have evaluated the children born from frozen embryos, or frosties. The result has been uniformly positive with no increase in birth defects or development abnormalities.[32] A study of more than 11,000 cryopreserved human embryos showed no significant effect of storage time on post-thaw survival for IVF or oocyte donation cycles, or for embryos frozen at the pronuclear or cleavage stages.[33] Additionally, the duration of storage did not have any significant effect on clinical pregnancy, miscarriage, implantation, or live birth rate, whether from IVF or oocyte donation cycles.[33] Rather, oocyte age, survival proportion, and number of transferred embryos are predictors of pregnancy outcome.[33]

Cryopreservation of ovarian tissue is of interest to women who want to preserve their reproductive function beyond the natural limit, or whose reproductive potential is threatened by cancer therapy,[34] for example in hematologic malignancies or breast cancer.[35] The procedure is to take a part of the ovary and perform slow freezing before storing it in liquid nitrogen whilst therapy is undertaken. Tissue can then be thawed and implanted near the fallopian, either orthotopic (on the natural location) or heterotopic (on the abdominal wall),[35] where it starts to produce new eggs, allowing normal conception to occur.[36] The ovarian tissue may also be transplanted into mice that are immunocompromised (SCID mice) to avoid graft rejection, and tissue can be harvested later when mature follicles have developed.[37]

Human oocyte cryopreservation is a new technology in which a woman's eggs (oocytes) are extracted, frozen and stored. Later, when she is ready to become pregnant, the eggs can be thawed, fertilized, and transferred to the uterus as embryos.Since 1999, when the birth of the first baby from an embryo derived from vitrified-warmed woman's eggs was reported by Kuleshova and co-workers in the journal of Human Reproduction,[21] this concept has been recognized and widespread. This breakthrough in achieving vitrification of a woman's oocytes made an important advance in our knowledge and practice of the IVF process, as the clinical pregnancy rate is four times higher after oocyte vitrification than after slow freezing.[38] Oocyte vitrification is vital for preserving fertility in young oncology patients and for individuals undergoing IVF who object, for either religious or ethical reasons, to the practice of freezing embryos.

Semen can be used successfully almost indefinitely after cryopreservation. The longest reported successful storage is 22 years.[39] It can be used for sperm donation where the recipient wants the treatment in a different time or place, or as a means of preserving fertility for men undergoing vasectomy or treatments that may compromise their fertility, such as chemotherapy, radiation therapy or surgery.

Cryopreservation of immature testicular tissue is a developing method to avail reproduction to young boys who need to have gonadotoxic therapy. Animal data are promising, since healthy offspring have been obtained after transplantation of frozen testicular cell suspensions or tissue pieces. However, none of the fertility restoration options from frozen tissue, i.e. cell suspension transplantation, tissue grafting and in vitro maturation (IVM) has proved efficient and safe in humans as yet.[40]

Cryopreservation of whole moss plants, especially Physcomitrella patens, has been developed by Ralf Reski and coworkers[41] and is performed at the International Moss Stock Center. This biobank collects, preserves, and distributes moss mutants and moss ecotypes.[42]

MSCs, when transfused immediately within a few hours post-thawing, may show reduced function or show decreased efficacy in treating diseases as compared to those MSCs which are in log phase of cell growth (fresh). As a result, cryopreserved MSCs should be brought back into log phase of cell growth in in vitro culture before these are administered for clinical trials or experimental therapies. Re-culturing of MSCs will help in recovering from the shock the cells get during freezing and thawing. Various clinical trials on MSCs have failed which used cryopreserved products immediately post-thaw as compared to those clinical trials which used fresh MSCs.[43]

Bacteria and fungi can be kept short-term (months to about a year, depending) refrigerated, however, cell division and metabolism is not completely arrested and thus is not an optimal option for long-term storage (years) or to preserve cultures genetically or phenotypically, as cell divisions can lead to mutations or sub-culturing can cause phenotypic changes. A preferred option, species-dependent, is cryopreservation. Nematode worms are the only multicellular eukaryotes that have been shown to survive cryopreservation.[44]Shatilovich AV, Tchesunov AV, Neretina TV, Grabarnik IP, Gubin SV, Vishnivetskaya TA, Onstott TC, Rivkina EM (May 2018). "Viable Nematodes from Late Pleistocene Permafrost of the Kolyma River Lowland". Doklady Biological Sciences: Proceedings of the Academy of Sciences of the USSR, Biological Sciences Sections. 480 (1): 100102. doi:10.1134/S0012496618030079. PMID30009350. S2CID49743808.

Fungi, notably zygomycetes, ascomycetes and higher basidiomycetes, regardless of sporulation, are able to be stored in liquid nitrogen or deep-frozen. Crypreservation is a hallmark method for fungi that do not sporulate (otherwise other preservation methods for spores can be used at lower costs and ease), sporulate but have delicate spores (large or freeze-dry sensitive), are pathogenic (dangerous to keep metabolically active fungus) or are to be used for genetic stocks (ideally to have identical composition as the original deposit). As with many other organisms, cryoprotectants like DMSO or glycerol (e.g. filamentous fungi 10% glycerol or yeast 20% glycerol) are used. Differences between choosing cryoprotectants are species (or class) dependent, but generally for fungi penetrating cryoprotectants like DMSO, glycerol or polyethylene glycol are most effective (other non-penetrating ones include sugars mannitol, sorbitol, dextran, etc.). Freeze-thaw repetition is not recommended as it can decrease viability. Back-up deep-freezers or liquid nitrogen storage sites are recommended. Multiple protocols for freezing are summarized below (each uses screw-cap polypropylene cryotubes):[45]

Many common culturable laboratory strains are deep-frozen to preserve genetically and phenotypically stable, long-term stocks.[46] Sub-culturing and prolonged refrigerated samples may lead to loss of plasmid(s) or mutations. Common final glycerol percentages are 15, 20 and 25. From a fresh culture plate, one single colony of interest is chosen and liquid culture is made. From the liquid culture, the medium is directly mixed with equal amount of glycerol; the colony should be checked for any defects like mutations. All antibiotics should be washed from the culture before long-term storage. Methods vary, but mixing can be done gently by inversion or rapidly by vortex and cooling can vary by either placing the cryotube directly at 50 to 95C, shock-freezing in liquid nitrogen or gradually cooling and then storing at 80C or cooler (liquid nitrogen or liquid nitrogen vapor). Recovery of bacteria can also vary, namely if beads are stored within the tube then the few beads can be used to plate or the frozen stock can be scraped with a loop and then plated, however, since only little stock is needed the entire tube should never be completely thawed and repeated freeze-thaw should be avoided. 100% recovery is not feasible regardless of methodology.[47][48][49]

The microscopic soil-dwelling nematode roundworms Panagrolaimus detritophagus and Plectus parvus are the only eukaryotic organisms that have been proven to be viable after long-term cryopreservation to date. In this case, the preservation was natural rather than artificial, due to permafrost.

Several animal species, including fish, amphibians and reptiles have been shown to tolerate freezing. These species include at least four species of frogs (Pseudacris crucifer, Hyla versicolor, Pseudacris triseriata, Lithobates sylvaticus) and several species of turtles (Terrapene carolina, hatchling Chrysemys picta), lizards, and snakes are freeze tolerant and have developed adaptations for surviving freezing. While some frogs hibernate underground or in water, body temperatures still drop to 5 to 7C, causing them to freeze. The Wood frog (Lithobates sylvaticus) can withstand repeated freezing, during which about 65% of its extracellular fluid is converted to ice.[46]

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Cryopreservation - Wikipedia

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Will Cryogenically Frozen People Ever Be Revived?

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Corpse-freezing hasnt exactly gone mainstream, but most people are now familiar with the concept: you lay out a ton of cash, sign some papers, and spend a couple post-death decades in a cutting-edge meat locker, calmly awaiting the conditions for your eventual revival. Over 300 cold, dead Americansor dead, cold American brains, depending on which procedure they opted for (whole-body vs. brain-only)can currently be found in storage facilities across the country. All of them took a gambleone that was pretty cheap, metaphysically speaking: the worse case scenario here is just continued death.

For the time being, that is also the only scenario. Only time will tell whether these extremely dead optimists will once more, someday, get stuck in traffic, and/or roam an uncanny Singularity-scape with their AI-abetted computer brains. But we can at least start to guess whetheror ifthat day will ever come. For this weeks Giz Asks, we reached out to a number of neuroscientists, bioethicists, cryo advocates and skeptics to get some sense of what will happen to those frozen former consciousness-havers. Honestly its not looking good for them just yetbut the futures main business is to show up the pasts myopia/blinkeredness, so, who knows!

Biologist at the University of Liverpool and coordinator of the UK Cryonics and Cryopreservation Research Network

Id say that with todays technology, cryonics severely damages the bodys cells. Even under optimal conditions (i.e., the procedure starts right after death), there are several problems in cryonics. In particular, cryoprotectant agents have toxic effects on human tissues with prolonged exposure. Vitrifying large organs like the brain can also result in fractures due to different cooling rates in different parts. Under non-optimal conditions (i.e., if a significant time elapses between death and being cryopreserved) much more damage can occur because cells start to die, and brain cells in particular start to die within minutes after cardiac arrest, due to lack of nutrients and oxygen (called ischemia). Therefore, it will take huge scientific advances in areas like tissue engineering and regenerative medicine to make cryopreserved individuals alive and healthy again.

In addition, repair at the molecular level using nanotechnology will be necessary, yet this remains in the realm science fiction. That said, it is impossible to predict how technology will progress in the coming decades or centuries. As such, I would say that the chances of cryopreserved individuals ever be revived is low but not impossible. And then the argument is that the worse possible outcome of being cryopreserved is to remain dead, so cryonics gives you a chance of future revival that will not happen if you are buried or cremated.

Moreover, reversible and safe human cryopreservation would be a revolutionary technology in the field of critical-care. Patients with terminal diseases, including children, could opt to be placed on cryostasis until a cure were discovered. In a sense, we would have an alternative to death, which has profound philosophical, ethical and medical implications.

Co-Founder and CTO, X-Therma Inc., a company improving cold storage of stem cells, tissues, and whole organs

There are two different ways of cryogenically freezing people. One involves freezing just the brain or the headthe thinking here is that theres a smaller amount of tissue and you should preserve the essence of the person. Its also cheaper and easier. But storing the brains underlying structure, and the connections between cells, is likely much, much harder. The other method involves freezing the whole body, in the hopes that you could be revived one day when the right technology is available to fix your disease state and repair damage from the process.

There are a ton of barriers here, in both cases. The hardest thing to solve is: how do you freeze things without damaging them? You mix in all these cryoprotectantslike antifreeze for your car, but geared towards biologyin an effort to prevent ice formation within the cells and tissues. But you need to drastically lower the temperaturedown to about -196 degrees C, liquid nitrogen temperature. Preventing ice formation at that temperature, throughout a very large tissue, is very, very difficult. When the ice forms, its going to shear and cut the cells like a knifeits basically going to run a knife through the organs youre trying to preserve. And then theres desiccation: once you put those chemicals into an organ or a cell, it causes the water to leave the cells and dries them out, which damages cell to cell connections. Once those are damaged, repair becomes near impossible, since cells dont seem to rebuild those connections properly after being frozen. At least researchers see very little repair of the matrix.

So theres the chemistry problem (preventing ice), the biology problem (tissue damage, connection damage), the physics problem (how do you evenly cool something as large as an organ? And how do you warm it up evenly afterwards, without damaging it?).

I think there are much more imminent applications for cryopreservation, like organ preservation. Preserving organs has a high-value impact for the medical system, and also is much more feasible than preserving a whole body. You can save many, many lives with organ preservation.

Professor at the University of Oxford and Director at the Future of Humanity Institute and the Governance of AI program

Technically it seems like it should probably work. The freezing (rather: vitrification or plastination) and storing we can do now. The bringing back part may however require the assistance of machine superintelligence in order to repair the extensive cellular damage that occurs during the suspension process.

President, Cryonics Institute

The scientifically correct answer is that we do not know, since no one knows the future and what will be possible. However, that is why some people have signed up to preserve their bodies at liquid nitrogen temperatures in hopes that future technology and medicine will be able to answer that very question.

Just as it was impossible to raise the dead 100 years ago, they believe that new technologies like CPR and Cardiac defibrillation will change the definition of what it means to be dead. New technologies moving forward might mean advanced, AI-guided stem cell therapies that regenerate tissues that have been damaged by aging, freezing, or death itself. Ray Kurzweils law of accelerating returns suggests that technologically we are advancing at an exponential pace, and this means that things considered impossible even a few decades ago will become reality. For instance: the cell phone in your pocket that lets you communicate worldwide in real time while being able to access all of human knowledge at your fingertips. In the past such a device was called a crystal ball and was considered a myth. It seems likelybut only time will tell.

Researcher in 3D bioprinting and biofabrication at BioFab3D, St Vincents Hospital, Melbourne

All signs point to no. The freezing-down process is critical. Doing this in a way that preserves cell functionespecially regarding connectivity in the human brainis way beyond our current capabilities. Unfortunately, everyone who has ever been frozen so far is essentially turned to mush. These people will never be revived.

Cryonics in its current form is more of a religion than a science. Rather than a divine entity, its followers place their faith in technological progressbelieving that future advances will compensate for the terrible damage caused during current freezing techniques. There is no evidence or indication that this is possible. Though I dont doubt its prophets are well intentioned, contemporary cryonics is essentially a belief system providing comfort against the fear of death.

The ability of some organisms to survive freezing is a sign from nature that what cryonics promises might one day be possible. But getting there will require a massive investmentbillions of dollars, thousands of scientists, decades of research. Without a clear economic incentive, that investment is not forthcoming. As my old professor says, a vision without funding is hallucination.

Think that today it typically takes a couple of decades and a few hundred million dollars to develop one new medical treatment. The problems faced by cryonics are at least an order of magnitude more complex. By the time humanity solves them we might all be immortal anyway.

Director of Alcor Life Extension Foundation, the worlds leading cryonics organization

The short version is: many of the patients at Alcor will likely be revived sometime this century.

Had you asked a random person in 1940 if flight to the moon was possible, youd likely have been told no. If asked why, a typical answer was because theres no air to push against in space. This scientific-sounding but totally false objection was infamous among knowledgeable scientists, and was the basis for the New York Times 1920 editorial denouncing Robert Goddard. It was retracted on July 17th, 1969, one day after the launch of the Apollo 11 spaceflight.

Yet those knowledgeable about space flight had been forecasting flight to the moon for decades before the event. Similarly, those knowledgeable about nanomedicine have also been forecasting the revival of cryopreserved patients for decades, and those forecasts are likewise based on a sound assessment of physical law.

While we still hear skeptical sounding statements about cryonics, the obvious lack of any sound technical argument against the feasibility of cryonics is becoming increasingly obvious. Until the structures in the brain that encode our memories and personality have been so obliterated that they cannot in principle be inferred and restored to a functional state, you are not dead. This information theoretic criterion of death is obviously much more difficult to meet than current legal or medical definitions, hence the belief that cryopreserved patients are not actually dead.

Canada Research Chair in Neurobiology & Behaviour and Assistant Professor of Biology at McGill University and wrote The False Science of Cryogenics for the MIT Technology Review

If you mean people who have already had their brains, heads, or bodies cryogenically stored after death (or are doing so with current technology): no, they will never be revived. They are dead, and will remain dead forever. Will it ever be possible to store a dead person (or a dead persons brain) in such a way that they can be revived? Almost certainly not. Will it ever be possible to cryogenically suspend a living person for some period of time? Almost certainly. For how long? Impossible to say. Will it ever be possible to uploadtransfersomeones consciousness into a digital form? No. Consciousness is not a thing, its a bunch of different things that brains do. In theory, you could create a digital simulation that is a different thing from the person, and the person can still be either alive or dead. Either way, the new thing isnt them. A person is a particular physical causal system, not a computational abstraction.

Will it ever be possible to create a simulation or digital version of a dead person based on examination of their brain? This is not theoretically impossible, but it is so far outside our technology (both biological and computational) that anyone who says they know they answer of whether it will ever happen is probably selling something. The belief that a theoretically possible technologically will ever be practically possible and will come true if we want it bad enough is just quasi-religious wish fulfillment.

Look at the world. The only good thing we still reliably do for future generations is get out of their way. Lets not take that away from them toothey will have their hands full with all the horrific problems weve left them because of our selfishness and greed. We shouldnt making them responsible for keeping our bodies cold, too.

Professor, Chemistry, Warwick Medical School, whose team researches new cryoprotectants to help store biologics

The cryopreservation of cells underpins a huge range of fundamental and medical science; just like with food, we cannot leave cells lying around at room temperature and expect them to be fine to use, so low temperatures are essential to let us store (or bank) the cells.

Successful storage of cells requires careful addition and removal of cryoprotectants, as well as the precise control of freezing and thawing rates. In small volumes (for cells) this can be simple, but it becomes much harder as the volume increases and is one of (very) many problems of freezing a person. We must remember a human is a community of cells linked together, and those links need to be maintained for a tissue to be viable, especially for complex organs like the brain.

It is appealing to think that just because cells, or some tissues, are routinely cryopreserved that the same could be applied to an entire person, but this is really an over-simplification. No one can predict future technologies, but I dont see how this is possible, and claims that nanotechnology will put back together the damaged parts of the brain/body do not agree with scientific reality at the moment.

Reader in Bioethics, Newcastle University

First, I believe that any cryo-preserved corpse or brain that is already frozen (or will be in the near future) has zero chance because the individuals concerned are already dead and their death caused by fatal diseases currently incurable. Waking these corpses would involve so many major breakthroughs way beyond what is possible now, thawing complex tissue and organ systems into a viable state, applying regenerative technologies to make good the tissue damage, curing the fatal disease which killed them and finally reviving the dead person. Each of these is individually massively challenging and far beyond what is currently possible (and remember in most definitions death is an irreversible condition).

What is open as a possibility is if the cryo-person was not dead or terminally ill to begin withso this might involve combining cryo-preservation with euthanasia (thus compounding the moral problems, especially if the person was not terminally ill which is a requirement in most jurisdictions that allow euthanasia). I suppose this technique might be used to enable deep space exploration where the person was placed into a suspended animation though in this case cryo-preservation might not be the best thing because, using current technologies, the techniques are very damaging to cells though work is going on to improve the technique.

To touch on some of the wider social problemsif a person were cryo-preserved for several hundred years what would be their status in the future communityawoken alone with no friends or living relatives, like a ship-wreck survivor thrown up on some foreign shore.

Do you have a question for Giz Asks? Email us at tipbox@gizmodo.com.

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Automation and COVID-19 vaccine rollouts | Medical Devices & Pharma – Healthcare Global – Healthcare News, Magazine and Website

Posted: at 5:00 pm

Following the massive disruption caused by the COVID-19 outbreak, many healthcare organizations have recognized the value in automation for promoting business continuity and empowering a more thoughtful level of care. With the ability to expedite tedious, time-consuming processes, automation can streamline various healthcare operations so that providers have more valuable time to dedicate to patients. Additionally, with increased support, organizations can mitigate the risk of employee burnouta prominent threat as healthcare workers are pushed to their limits handling emerging demands.

Now, as the world embarks on the largest vaccine rollout in history, automation will again prove invaluable for ensuring rigorous operations in tandem with a seamless patient experience. As healthcare providers navigate rollouts, heres how automation can alleviate some of the common challenges associated with the endeavor.

With vaccination efforts underway, appointment scheduling has proven to be a major obstacle. While some healthcare organizations haveinvested in digital front-door solutions to ensure registrations are synced to patient medical records, many are relying on third-party event platforms to connect members of the public with vaccination centers. This disconnect means healthcare workers then need to complete back-end data entry, followed by clinical coordination, to register and communicate with the patientsdelaying patient access to critical care.

As a solution, automated software robots can be deployed to keep web portals and registration in sync by creating new medical record numbers (MRNs) for each patient when they register, and looking for duplicate patient profiles to avoid system confusion. Additionally, to accommodate the growing demand for outreach solutions featuring interactive voice response (IVR; e.g., to accommodate older or multi-language citizens), robots configured with chat technology can be deployed to help individuals register for the vaccine or simply learn more about it. With IVR, patients will be able to quickly and easily access the information they need when they need it, instead of waiting for an available representative.

Automation can support appointment logistics at the vaccination centers themselves as well. Most vaccination sites are designed to vaccinate 800 to 1,000 patients per day, which means staff must also complete a high volume of clerical tasks like check in, eligibility checks and account activation. Failure to execute these compliantly will impact wait time and downstream processes. To avoid errors and delays, health systems can turn to automation to streamline the end-to-end process and expedite each appointment, starting with the check in to reduce wait time and improve the quality of data collected.

From patient information, to insights into vaccine availability, rollouts require healthcare workers to manage high volumes of dataand efficiency and accuracy are paramount. Unfortunately, data transparency presents a major hurdle to seamless vaccine rollouts. For example, once vaccines are administered, healthcare organizations then need to be able communicate their status to government agencies. Because many older EMR platforms still require manual intervention to update, entering this information can be highly time consuming (not to mention error-prone when executed by overworked employees).

To cut down on time spent inputting data and ensure all necessary parties are updated properly, healthcare providers can use automation to pull data from their digital records and enter it into government web portals. In addition to increasing the speed of this taskwhich helps healthcare organizations meet compliance timelinesautomation can also execute it with improved accuracy, thereby enabling more regulated reporting. In this manner, automation can also be used to assist with sharing occupational health vaccination updates for state employees, clinic state vaccination records for first responders and teachers, as well as vaccine batch tracing updates.

Another data processing concern related to the vaccine is reimbursement integrity. While the public will not be charged with financing the vaccine rollout, U.S. healthcare providers are able to seek reimbursement for administration costs with health insurance companies or through the CARES Act for non-insured patients. However, many are seeing an increase occurrence of claim edit 230, a rejection that commonly occurs when the submitted invoice varies from the expected diagnosis, when submitting the claim to the payer. Due to the scale of the current vaccine effort, frequent occurrence of this error can pull healthcare employees away from their roles to correct. To avoid losing staff to manually revising each claim, organizations can set up automated robots to field requests for edits, audit the forms and correct the coding mistake.

While efficient scheduling and data management have emerged as common challenges for healthcare organizations vaccine rollouts, other challenges are bound to arise amid such unprecedented circumstances. Fortunately, advanced automation programs can be adapted to meet organizations unique needsempowering healthcare workers to address critical concerns as they arise. With automation technology taking care of the behind-the-scenes processes required for effective vaccine administration, healthcare providers can focus on the heart of their jobs: protecting patients.

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Intelligent automation: The secret to combating health inequities – MedCity News

Posted: at 5:00 pm

One of the biggest shortcomings of modern healthcare is inequality in access to and standards of care.

Too often, rural and underserved communities receive substandard and inadequate care, and sometimes no care at all if they are located in one of many healthcare deserts. Even in metropolitan areas, the digital divide is a major barrier to patients accessing timely and appropriate care, leaving millions of Americans disconnected from their healthcare providers. Social determinants of health (SDoH) are the root cause of many of these gaps; left unaddressed, they threaten to exacerbate health inequities.

SDoH refer to the social and economic conditions that affect health and quality-of-life outcomes and risks, such as access to housing, education and technology; clean air, water and nutritious foods; language and literacy skills; and prevalence of racism, discrimination and violence. Medical research has uncovered the widespread ways in which SDoH influence everything from medication adherence and medical literacy, to chronic disease progression and quality of life.

Unfortunately, advanced technologies like artificial intelligence (AI), can unknowingly perpetuate existing SDoH biases rather than counteracting them. This paradox occurs because probabilistic AI algorithms are trained on data that contain human conscious and subconscious biases and then reflect them into the real world. The AI system accepts these biases as truths and propagates stereotypes, leading to further marginalization of underserved communities. Combining artificial intelligence with automation results in what is called intelligent automation, which may be the key to reversing these inequities. Automation is the completion of a task by an agent without the agent being explicitly instructed to do so in other words, it is the use of technology to reduce human intervention in processes. In this way, automation can expand the capacity of our human workforce allowing them to accomplish more with less. This additional capacity, if channeled appropriately, can be devoted to the patients and populations that are most disadvantaged by the current healthcare ecosystem.

As a physician, Ive been disappointed by how significantly social determinants can influence the ways in which minority populations receive substandard care. Yet in my other role as a medical director at a digital health company, Im optimistic in how intelligent automation can be an instrumental tool in leveling the playing field.

As a hospitalist, I frequently admit patients to the hospital who do not know English and can only communicate in a foreign language. More often than not, the patients care team is not fluent in the patients native language and handles this language divide by simply having fewer and less thorough interactions with the patient. Interpreters are difficult to schedule, phone translators are clunky to use, and families can be tough to get a hold of. As a result, it is not uncommon for providers on rounds to suggest circling back when the family can help translaterather than seeing the patient in person. There are many other examples of how patients who do not speak English receive suboptimal care. For example, consent forms are often only printed in English, which should leave us wondering if a foreign language-speaking patients informed consent was truly ever informed.

Automatic language translation to hundreds of foreign languages is one area where automation can be invaluable in reversing inequities. Training an entire medical staff to speak every foreign language is not just impractical, its impossible. On the flip side, training a digital assistant to learn the most common languages and automatically present material in a patients preferred language is not only possible, its trivial.

Automation is well-equipped to intake large amounts of data, manipulate this data instantly (such as translating it to a foreign language), and present it back to users, all without burdening human staff. Automating routine or manual tasks like patient outreach or clinical documentation in a patients native language can provide a delightful patient experience while simultaneously allowing clinicians to focus on higher-level tasks.

It is well established that some minority populations distrust the medical system, driven by fear of judgment, mistreatment, or stereotyping by healthcare professionals. A consequence of this distrust is that many patients may be less willing to be honest with their providers about sensitive topics like substance use, alcohol consumption and sexual activity.

In my own practice, Ive often had patients tell me that they were taking a certain medication or that they had stopped abusing a particular drug only to find out later that this wasnt the case. I dont blame them for hiding the truth, but not knowing the truth did make it harder to provide them the best care.

Automation can be used to digitally collect patient histories wherein patients answer questions asked by a bot rather than by a human. With automated digital intakes, patients can answer sensitive questions on their own mobile device, in the privacy of their home without the perception of being judged by a physician sitting a few feet away from them. Although this type of digital interaction may seem less compassionate at first glance, there are certain cases in which it can lead to more honest, open and substantive discussions and can allow patients to feel more comfortable than they would sharing this information with an unfamiliar physician.

In healthcare, care teams strive to provide the best outcomes for every patient, but our unconscious biases often cloud our judgment and cause us to deliver substandard care. In contrast to AI alone which perpetuates these biases, rules-based deterministic automations can be used to standardize care regardless of a patients skin color, native language or appearance.

In one recent example, a study found that black and Latinx patients were less likely than white counterparts to be admitted to a cardiology service for heart failure compared to a general medicine service. Being admitted to a cardiology service was associated with fewer readmissions and improved outcomes. This disparity in admission may be a result of hidden biases contained by the admitting providers. In contrast, intelligent automation can be used to establish deterministic rules for when a patient should be admitted to one service or another for example, any patient with objective signs of heart failure such as an elevated NT-proBNP and imaging findings of pulmonary edema may be automatically suggested for admission to the Cardiology service.

As a healthcare system, we have an incredible opportunity to leverage intelligent automation to combat healthcare inequities. Automation expands the capacity of care teams, allowing providers to accomplish more with less. As a result, automation can offer an unbiased and personalized mechanism to reach patients in the manner that best suits them whether thats in the form of their native language, a digital intake, or an unbiased recommendation. It is imperative that we do more to resolve healthcare disparities, and intelligent automation may be an important solution in our toolkit.

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3 Trends In Workflow Automation To Keep Up With – Forbes

Posted: at 5:00 pm

By all accounts, the robots had a banner 2020. At least, iRobot did. The company behind household products like the Roomba vacuum and Braava mop celebrated the beginning of 2021 with a 28% increase in year-over-year revenue, according to a media release.

True, the success of iRobot amid a global pandemic could mean nothing. On the other hand, it could illustrate just how comfortable society has become with automation.

After decades of automation, were not at the mercy of robots. Instead, were assigning them to ... [+] cover our most redundant, albeit essential, chores.

No longer only a sci-fi trope, automation has turned mainstream. Consumers eagerly rely on AI and robots to guide their car trips, autocorrect their text messages, and, yes, even scour their kitchen floors. Not surprisingly, theyve brought their appreciation of automation into the workplace.

To be sure, some naysayers grumble that too much automation spoils the human brothor at least puts jobs at risk. The jurys out on whether automation will cause widespread job elimination, though. Some studies cite that for every position lost to automation, more will appear to take care of the automatronic systems. Regardless, it would seem automation is here to stay in all facets of life, including the office.

From delivering personalized email campaigns to using bots to compose sticky headlines, automated software and solutions are hot commodities. However, automation isnt limited to marketing departments and sales proposals. Several trends are lighting up the workflow automation phone lines. Not only should you be aware of them, but you might want to implement them into your individual and team processes.

Far too many people cant help but associate automation with annoying interactions. Case in point: The chatbot that just cant seem to fetch the right answer, or even understand the question. Yet automation can just as easily heighten CX, particularly if the automation softwares augmented by practical AI.

Whats the difference between standard and practical AI? According to cloud-based contact center platform Five9, practical AI is built around not just self-learning but self-correcting. In essence, it recognizes mistakes, diagnoses them with the help of a human employee, and moves ahead.

By including a human component into the AI self-correcting equation, AI software can actuallymake fewer secondary errors. At the same time, the employee gets the opportunity to train and guide the AI software to take over repetitive tasks without fear of constant mishaps.

This is where elevated CX comes into the picture. With practical AI-driven automated processes humming in the background, the employee can recapture time to spend with clients. For instance, a CX representative might be able to speak with 10 rather than eight clients an hour, upping call productivity by 20% without sacrificing quality discussions that can only take place between human beings.

One of the biggest boons of an automated workflow is gaining back precious minutes, which turn into even more precious hours. Accordingly, many workers are asking, What can I do to maximize my newfound time savings? And plenty are coming to the same answer: Start learning.

Its a wise response. Pew Research notes that around eight out of 10 Americans believe a large proportion of work will be handled by bots within the next 30 years. Who could deny that upskilling is a far better choice than just swapping new mundane tasks for old ones? That would be about as smart as eating a cupcake instead of a donut. As such, online training has seen a tremendous increase as more responsibilities move toward automation.

Does this mean people will out-skill themselves to the point where theyre too educated for their positions? Its an interesting notion, but most experts arent worried about workers getting too much knowledge. Rather, some workplace researchers posit that when people have time to improve on themselves and their intellectual pursuits, they experience an uptick in innovative thinking that spills over into their occupational contributions.

If you could get eight hours of work done in four hours with a little automation help, would you? Of course. Anyone would. Thats why so many employees have started investing in automation even if they dont have the backing of their employers. In fact, some workers arent telling their employers theyre using automation at all, which is causing a fascinating debate.

Whats the issue? It stems from employers who feel that the self-hackers might be taking advantage of their companies. Nevertheless, traditionally white collar employees (who are more likely to be in a position to self-hack their to-do lists through automation) argue that theyre being paid for work done, not hours clocked.

Whos right and whos wrong? The dust hasnt totally settled yet. Nevertheless, Its worth noting that some employers are taking a positive approach and encouraging workers to find automation hacks. The reasoning? Once an automation opportunity is identified, it can be shared among teams, making everyone more efficient, including the boss.

After decades of automation, were not at the mercy of robots. Instead, were assigning them to cover our most redundant, albeit essential, chores. So start investigating the latest trends in automated workflows today. You might be surprised how effectively automation allows you and your colleagues to spend more time exploring, exhibiting, and expanding our shared humanity.

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