Getting IT help thats right for your business needs can bea challenge, and over the years, Commodore and Kelly Patrick have encounteredthis first-hand.
Thats why the Bellingham couple, with 20 years ofexperience in their respective industriesCommodore in IT services and Kelly insmall business managementjoined forces to create Summit IT Solutions, alocal company providing friendly, flexible, and personalized IT services tosmall and medium-sized businesses in Whatcom and Skagit Counties.
This includes traditional IT services like server,network and workstationmanagement and security, aswell as wirelesssolutions, hosted email management and spam filtering, andother custom services.
I want to make IT services approachable for small businesses in a friendly, transparent way, says Commodore, who got his IT start working with Unix and Linux operating systems while in the United States Marines Corps. After concluding his military service, Commodore continued in IT, working for Intel and several managed services providers in the Portland, Oregon area.
Kelly, whose previous business management experience included managing several small businesses and a decade managing an REI store, is focused on the customer service and business management side of Summit.
Together, theyre a unique and powerful team with a desireto help provide quality IT service in the beautiful community they love to callhome.
We dont see our services as being just IT, says Kelly.Our services have the ability to help the independent business owners andnon-profits of Bellingham flourish.
The Patricks take pride in their flexible anddetail-oriented methods of IT service, doing their best to really listen toclients needs and wants. They strive to work within budgets and are willing towork with all manner of customers unique circumstances and business structures,helping them build la carte service plans. In the eventtheyre unable to help a client, theyre happy to refer them to other resourcesthat can.
In short, the couple takes their unique approach to ITservices seriously because they genuinely care about the individuals andbusinesses that make up the Whatcom County community.
We care if our clients are stressed out because payroll isdue and the printer doesnt work, says Kelly. We care if there is anetworking issue that adversely affects a client. We also care if our clients businesses growand flourish. We want them to besuccessful, and we know we can provide services to help them grow and plan forthe future.
And while technology is inherently expensive, Summit ITSolutions is committed to up-front pricing forthe small to medium-sized businesses and non-profits that make this region sounique. At Summit, the goal is to get what you pay forthe services you needfor problem solving, proactive business planning, and the technology needed foryour future.
With remote work and home offices becomingincreasingly prevalent in the age of COVID-19, Summit IT Services also offers remote workstationhosting, allowing access to company data and applications in aremote cloud for maximum flexibility.
The whole set-up of the traditional office and thetraditional cubicle is changing, and thats changing how we work withtechnology, Kelly says. If someone wants to work on their QuickBooks report intheir pajamas on their couch, or while waiting to pick up their kids fromschool, Summit is ready to make it possible.
In addition to providing critical and affordable ITservices for local businesses, the Patricks also hope to use their business togive back to this community they so cherish. They plan to refurbish oldercomputers and IT supplies for those in need, whether individuals or smallbusiness owners short on cash for start-up technology. Affordable or freelaptops and networking equipment, Kelly says, can make a world of difference inhelping people and businesses get off the ground.
Donating equipment is just the beginning, says Kelly, whobelieves this way of giving back should be the bare minimum any IT company cando for its community. Yes, we want to donate used computer and networkingequipment to help support our community and protect the environment.Butwe also want to be so much more than that.
ThePatricks plan to join a mentorship program for IT students at Whatcom CommunityCollege and, both avid outdoors lovers, are looking for ways to support themaintenance of local trail systems. Additionally, Commodore wants to join aSearch and Rescue team and also support resources for at-risk youth.
Of course, Summit IT Solutions wouldnt be complete withoutits mascots: the Patricks dogs, Robie and Hank. The two pooches are, Kellysays, an always enthusiastic and ever-present part of their company. Animalshold a special place in Kellys heart, as she currently volunteers for Animalsas Natural Therapy.
Summit IT Solutions offers freeconsultationsoften over the beverage of your choiceto meetand discuss your IT needs.
So, if friendly, professional IT service from passionateand knowledgeable people sounds appealing, Summit IT Solutions could be theperfect fit for your business.
We take a ton of pride in what we do, both from the quality of our work to how we approach and communicate with our clients, Kelly says. We are so excited to work in an area where people take pride in something. Its an extraordinary opportunity for us.
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Summit IT Solutions Brings Down-to-Earth Technology Support to Bellingham - whatcomtalk.com
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