Monthly Archives: July 2021

Automation is the only way for organisations to accelerate their digital transformation by freeing IT teams of repetitive tasks so that they can focus on driving transformative projects, according to UiPaths CEO and co-founder, Daniel Dines.

Speaking at a virtual media roundtable this week, Dines said IT teams implementing new enterprise resource planning (ERP) systems, for example, often cannot cope with the myriad other tasks going on in the business at the same time.

Imagine if we are able to automate all these tasks, then we can free IT from countless hours of support and, at the same time, enable them to implement the new ERP without pressure and to do a proper job, he said. The alternative solution is to keep using people, which is insane.

Dines was responding to a question from Computer Weekly on the tendency for organisations to approach robotic process automation (RPA) from a cost and efficiency perspective rather than a transformation play.

In presenting his contrarian view, Dines argued that throughout history, automation has always paved the way for industry transformation.

Take the textile industries in India and Japan, for example. While India was ahead of Japan at the start of the 20th century, Dines said India, with its powerful labour unions, was worried about losing jobs to new machinery that helped to automate textile production.

Japan, on the other hand, embraced automation, growing wages in its textile industry to become one of the top textile exporters in the world at the time. Wages and job satisfaction had increased, while India didnt progress at all in the textile industry, he said.

This is the story of every transformation if you dont bring automation into transformation, you are stuck with numerous projects in IT departments, which have mounting fears of projects ahead of them and not having enough resources, he added.

Weighing in on the topic, Rick Harshman, UiPaths newly minted senior vice-president and managing director for Asia-Pacific and Japan, said that in his experience of working with customers, automation was not seen as a way to do more with less.

Its about how to modernise, transform and refactor, and as part of that refactoring that goes on with these applications, how we can automate that, said Harshman. Whether its in financial services, healthcare, manufacturing or media, were seeing that time and again.

The Asia-Pacific region and markets in its constituent countries have been growth engines for RPA in recent years, accounting for roughly 17% of the global market for RPA services, according to Forrester.

Particularly in the aftermath of the pandemic, firms large and small have shown interest in automation, a Forrester study found. However, some companies continue to face challenges and some region-specific obstacles along the path to maturity.

These include the perennial challenge of scaling up RPA implementations, with many organisations dipping their toes into automation for the first time but having yet to expand their RPA initiatives in spite of Covid-19.

Thai telco AIS is one exception. Currently in the second stage of its RPA programme, AIS has expanded its RPA deployment and is training citizen developers with hundreds of use cases in progress.

RPA has made real differences in the lives of our employees, allowing them to reduce or eliminate repetitive, rules-based tasks and focus on more creative, innovative work, said Arakin Rakchittapoke, head of novel engine execution team at AIS Thailand.

According to Forrester, most tenured RPA programmes show moderate levels of maturity, even as they grapple with the short supply of talent in Asia-Pacific. The shortage is particularly acute for technical-functional roles like business analysts and RPA operations staff.

Many RPA programmes in the region are also IT-led, ensuring RPA roll-outs are aligned with existing organisational standards for technology deployment, Forrester noted, adding that collaboration between business and IT is still evolving.

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Automation is key to digital transformation - ComputerWeekly.com

Ad agencies are gearing up for a frenzy of new business pitches butlack the staffto handle them.

Agencies have a big opportunity to win business as brands restart spending and put billions of ad spend up for grabs.

But Graham Brown, cofounder and CEO of agency search firm MediaSense, said brands for media-buying pitches in particular are demanding more complex ideas and costly ways of targeting consumers, which takes big agency teams.

At the same time, burned out people are leaving the ad industry in droves and agencies are having trouble recruiting talent to fill hundreds of open roles. All this is adding up to agencies having to sit out certain pitches.

Brown said agencies are "being much more discerning with what they will pitch for and what they won't pitch for."

Brown said that with agencies facing as much as $300,000 to $500,000 in cost to pitch an account worth around $500 million, they're only going for one or two large global pitches at a time, while they may have juggled three or four in the past.

When agencies do pitch, they're using "all resources freelancers, folks from other offices, interns and yes, automation," said Joanne Davis, founder and president of search firm Joanne Davis Consulting.

Davis said she's seeing many agencies pulling in employees from different offices to participate in a pitch, which is easier to do in the remote work environment.

"We have been doing more cross-office pitching than we normally do but mostly keep it to the coasts," said Jason Harris, CEO and president of ad agency Mekanism. He said the agency will pair its East Coast and West Coast offices to pitch accounts.

One holding company exec said they're seeing ad agencies everywhere using more freelancers to pitch new business.

Agencies are also leaning on automation to fill their staffing gaps.

One company they're using is Helixa, a consumer insights platform, which automates data and strategy work.

Christine Burke, Helixa VP of growth, said the platform has gotten an influx of business from agencies since the pandemic, when agencies laid off staff and had to do more with less.

Helixa uses AI to figure out what people are interested in buying based on their social media habits. She said agencies mostly use it for pitching new business, but also for existing clients.

She said one agency used Helixa to win an energy drink brand and was surprised to learn that the brand attracted a lot of people over age 50, not just young gamers.

One Helixa client is WPP's VMLY&R agency, which said the platform is saving the agency from having to use multiple tools to get the same information.

The shift toward automation and outsourcing may continue even if the labor crunch subsides.

Brown said agencies are also pushing their clients to think about offshoring, nearshoring, and outsourcing back-office operations like pre- and post-campaign work, ad serving, and platform management.

An agency "can only work on so many challenges" at a time, he said.

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Understaffed Ad Agencies Are Turning to Outsourcing and Automation - Business Insider

There have been huge leaps and bounds in the capabilities of Artificial Intelligence and Machine Learning recently, with many wanting to jump on the bandwagon and implement the best technology for their business. However, there is a much better option when it comes to automating your business: Intelligent Automation platforms. IA provider Cortex explains why the technology is transforming businesses and driving economic growth:

Intelligent Automation is the use of automated technologies that adapt to your business and streamline decision-making processes to deliver a unified solution that helps improve the efficiency of your business. By simplifying processes, IA is a powerful way to improve productivity whilst reducing human error.

By combining Artificial Intelligence, Business Process Management (BPM) to automate workflow, and Robotic Process Automation (RPA) to complete back-office tasks, you can reduce the need for human work in the production of goods and services.

IA solutions create a fully self-managing, self-healing system with minimal upkeep and maximum efficiency. By mimicking human reasoning it has the capacity to adapt.

For IA to be successful in its implementation, it must be smart in sensing its environment, intelligent in evaluating context, and reliable in making decisions and recognizing exceptions. Thanks to the development and research into IA, the platforms have already reached the point where they can achieve these goals.

As a completely unified system, IA can be implemented with ease into your business.

Cortex is the first integrated Intelligent Automation platform that can provide complex event management, machine intelligence, and orchestrated process automation in a single automation platform. Due to this, it can be implemented without code to provide a solution that integrates rapidly with your existing technology tools.

There is no need to completely scrap your current systems. Due to the ease of implementation, you can simply, and effectively, begin automating your business processes with proven technology.

IA can be easily introduced to the systems of many types of business.

For ITOps, AIOps, and Enterprise Services it can intelligently orchestrate and automate end-to-end business processes and workflows. Telecommunications Intelligent Automation

transforms the cost, quality, and performance of Network Operations, Service Operations, and Enterprise Business Services.

The capabilities to organize existing systems, and rapid augmentation technology, means that Banking, Financial Services or Insurance operations can also be streamlined, allowing businesses to benefit from increased scalability and flexibility.

Not only does IA simplify the process for your business without the issue of human error, but it can increase your ROI with incredible velocity.

Whereas the arguments for Artificial Intelligence and Machine Learning in business are still inconclusive, Intelligent Automation has already been proven to go above and beyond when it comes to automating your systems.

AI, as a concept, requires a system to have the capacity to think like a human. Whilst still in development, this holds limited ways to successfully implement an AI solution into your business.

Machine learning is a subset of AI and takes automation a step further by utilizing data to predict future necessities. However, the system lacks the streamlined and reliable quality of output that Intelligent Automation provides, making IA a preferable solution for most organizations.

With 98% of incidents automated for self-healing and 80% of responses automated for self-management, alongside the proven success of the technology, Intelligent Automation really is the future of business.

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Analytics Insight is an influential platform dedicated to insights, trends, and opinions from the world of data-driven technologies. It monitors developments, recognition, and achievements made by Artificial Intelligence, Big Data and Analytics companies across the globe.

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Why Intelligent Automation Is The Way Forward For Business - Analytics Insight

GREENWOOD VILLAGE, Colo. & MUMBAI, India--(BUSINESS WIRE)--Startek (NYSE: SRT), a global provider of customer experience management solutions, announced a strategic collaboration with Automation Anywhere, a global leader in cloud robotic process automation (RPA). By joining forces, Startek, along with Automation Anywhere, will implement AI-powered RPA capabilities across its customer experience (CX) value chain by efficiently catering to the growing demand from its partners.

This collaboration will support Startek's vision to fast-track access and benefits of Intelligent RPA, digital workforce, and other value-added services across its global customer business processes. Democratizing the Automation Anywhere platform and leveraging cloud-managed delivery will also enable Startek to identify automation opportunities and build robust CX solutions, accelerating efficiency and customer cycle time value. This partnership's key objectives also include supporting RPA skill development through strategic investments in Enablement, Advisory, CX, and Industry-specific solutions. It will also provide technical guidance, testing, development of software bots, and complimentary RPA training and support.

Sanjeev Sinha, Global CIO and Chief Digital Officer, Startek, said, "By partnering with Automation Anywhere, we can now leverage intelligent automation capabilities at a global scale by driving increased productivity while managing costs and turnaround time. This collaboration is a significant milestone in our digital transformation journey and is an indicator of our progress on the RPA maturity curve."

Startek has been continually investing in driving effective digital transformation across various operating modules. With this joint offering in RPA and AI, Startek aims to further strengthen its track record of intelligent delivery by automating processes, thus enabling organizations to streamline their operations and spend less time on repetitive tasks and more time supporting business-critical projects.

"Customers are facing a real-time challenge in managing the increased volume of work with limited resources. Intelligent Automation plays a crucial role in augmenting business processes across front, middle and back offices by seamlessly communicating with the applications and automating mundane, repetitive tasks," said Milan Sheth, EVP-IMEA, Automation Anywhere.

The company is looking at leveraging Automation powered by digital and data as a proven tactic to accelerate customer win-rates, future proof existing customer engagements, and enable better Go-to-Market strategies. This partnership will further help Startek clients future-proof their RPA journey with an enterprise-grade platform, which unites sophisticated RPA, Artificial Intelligence (AI), and embedded analytical technologies.

About Startek

Startek is a global provider of tech-enabled business process management solutions. The company provides omni-channel customer experience, digital transformation, and technology services to some of the finest brands globally. Startek is committed to impacting clients business outcomes by focusing on enhancing customer experience and digital & AI enablement across all touch points and channels. Startek has more than 40,000 CX experts spread across 46 delivery campuses in 13 countries. The company services over 250 clients across a range of industries such as Banking and Financial Services, Insurance, Technology, Telecom, Healthcare, Travel & Hospitality, Ecommerce, Consumer Goods, Retail, and Energy & Utilities. To learn more about Starteks global solutions, please visit http://www.startek.com.

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Startek Announces Collaboration with Automation Anywhere to Strengthen its Robotic Process Automation Capabilities - Business Wire

Abstract: Global Postal Automation System Market to Reach US$1. 2 Billion by the Year 2027. Amid the COVID-19 crisis, the global market for Postal Automation System estimated at US$826 Million in the year 2020, is projected to reach a revised size of US$1.

New York, July 16, 2021 (GLOBE NEWSWIRE) -- Reportlinker.com announces the release of the report "Global Postal Automation Systems Industry" - https://www.reportlinker.com/p05879128/?utm_source=GNW 2 Billion by 2027, growing at a CAGR of 4.9% over the analysis period 2020-2027.Hardware, one of the segments analyzed in the report, is projected to grow at a 4.5% CAGR to reach US$596.5 Million by the end of the analysis period.After an early analysis of the business implications of the pandemic and its induced economic crisis, growth in the Software segment is readjusted to a revised 4.7% CAGR for the next 7-year period. This segment currently accounts for a 26.6% share of the global Postal Automation System market.

The U.S. Accounts for Over 29.5% of Global Market Size in 2020, While China is Forecast to Grow at a 4.6% CAGR for the Period of 2020-2027

The Postal Automation System market in the U.S. is estimated at US$243.3 Million in the year 2020. The country currently accounts for a 29.45% share in the global market. China, the world second largest economy, is forecast to reach an estimated market size of US$203.9 Million in the year 2027 trailing a CAGR of 4.6% through 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 4.7% and 3.8% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 4% CAGR while Rest of European market (as defined in the study) will reach US$203.9 Million by the year 2027.

Services Segment Corners a 20.2% Share in 2020

In the global Services segment, USA, Canada, Japan, China and Europe will drive the 6.1% CAGR estimated for this segment. These regional markets accounting for a combined market size of US$134.2 Million in the year 2020 will reach a projected size of US$203.8 Million by the close of the analysis period. China will remain among the fastest growing in this cluster of regional markets. Led by countries such as Australia, India, and South Korea, the market in Asia-Pacific is forecast to reach US$132.6 Million by the year 2027.

Select Competitors (Total 50 Featured)

Story continues

Accenture Plc

Ammeraal Beltech Holding BV

BEUMER Group GmbH & Co. KG

Escher Group

Falcon Autotech Private Limited

Fives Group

Leonardo S.p.A.

Lockheed Martin Corporation

Mitsubishi Electric Corporation

National Presort, Inc.

NEC Corporation

Pitney Bowes Inc.

Siemens Logistics GmbH

SOLYSTIC SAS

Toshiba Corporation

Vanderlande Industries B.V.

Zebra Technologies Corp.

Read the full report: https://www.reportlinker.com/p05879128/?utm_source=GNW

I. METHODOLOGY

II. EXECUTIVE SUMMARY

1. MARKET OVERVIEW Influencer Market Insights World Market Trajectories Impact of Covid-19 and a Looming Global Recession Postal Automation Systems - A Prelude Market Outlook Hardware Component to Register Significant Growth Parcel Sorters Hold Dominant Share by Technology Governmental Postal Emerges as the Major Application Segment GEOGRAPHIC MARKET ANALYSIS A Note on Changing Dynamics of Postal & Delivery Services Worldwide RECENT MARKET ACTIVITY

2. FOCUS ON SELECT PLAYERS Accenture Plc (Ireland) Ammeraal Beltech Holding BV (USA) BEUMER Group GmbH & Co. KG (Germany) Escher Group (Ireland) Falcon Autotech Private Limited (India) Fives Group (France) Leonardo S.p.A. (Italy) Lockheed Martin Corporation (USA) Mitsubishi Electric Corporation (Japan) National Presort, Inc. (USA) NEC Corporation (Japan) Pitney Bowes Inc. (USA) Siemens Logistics GmbH (Germany) SOLYSTIC SAS (France) Toshiba Corporation (Japan) Vanderlande Industries B.V. (The Netherlands) Zebra Technologies Corp. (USA)

3. MARKET TRENDS & DRIVERS Inherent Issues of Traditional Postal Systems and Need to Reinvent Postal Services Drives Trend towards Digitization and Automation Market Poised to Benefit from the Shift towards Smart and Connected Automated Postal Operations The Crucial Role of AI and Other Advanced Technologies in Enhancing Operations of Postal and Mail Delivery Service Providers AI to Enhance Processing of Parcel Data at the USPS Focus on Automated Sorting & Delivery Processes to Spur Market Growth Emergence of Internet of Postal Things (IoPT) Presents Significant Potential for Growth Postal Services Poised to Benefit from Mobile Robots Rapid Growth of E-Commerce Industry Fuels Demand for Parcel Automation Systems EXHIBIT 1: Global B2C E-Commerce Sales in US$ Trillion for the Years 2017, 2019, 2021 and 2023 EXHIBIT 2: Global E-Commerce Market as a % of Retail Sales for the Period 2017-2023 EXHIBIT 3: Leading Retail E-Commerce Countries Worldwide: Ranked by Sales in $ Billion for 2019 Rising Labor Costs Drive Market Growth Growing Volumes of Parcels and Packages and Need for Faster Delivery Drive Need for Automated Parcel Systems EXHIBIT 4: Global Parcel Shipping Volumes in Billions for the Years 2018, 2020, 2022 and 2024 EXHIBIT 5: Parcel Shipping Volumes Worldwide in Billion Parcels for Select Countries: 2018 Innovations in Post and Parcel Automation Systems Spur Growth

4. GLOBAL MARKET PERSPECTIVE Table 1: World Current & Future Analysis for Postal Automation Systems by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR

Table 2: World Historic Review for Postal Automation Systems by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR

Table 3: World 15-Year Perspective for Postal Automation Systems by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2012, 2020 & 2027

Table 4: World Current & Future Analysis for Hardware by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR

Table 5: World Historic Review for Hardware by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR

Table 6: World 15-Year Perspective for Hardware by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2020 & 2027

Table 7: World Current & Future Analysis for Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR

Table 8: World Historic Review for Software by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR

Table 9: World 15-Year Perspective for Software by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2020 & 2027

Table 10: World Current & Future Analysis for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR

Table 11: World Historic Review for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR

Table 12: World 15-Year Perspective for Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2020 & 2027

Table 13: World Current & Future Analysis for Parcel Sorters by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR

Table 14: World Historic Review for Parcel Sorters by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR

Table 15: World 15-Year Perspective for Parcel Sorters by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2020 & 2027

Table 16: World Current & Future Analysis for Flat Sorters by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR

Table 17: World Historic Review for Flat Sorters by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR

Table 18: World 15-Year Perspective for Flat Sorters by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2020 & 2027

Table 19: World Current & Future Analysis for Letter Sorters by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR

Table 20: World Historic Review for Letter Sorters by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR

Table 21: World 15-Year Perspective for Letter Sorters by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2020 & 2027

Table 22: World Current & Future Analysis for Culler Facer Cancellers by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR

Table 23: World Historic Review for Culler Facer Cancellers by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR

Table 24: World 15-Year Perspective for Culler Facer Cancellers by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2020 & 2027

Table 25: World Current & Future Analysis for Mixed Mail Sorters by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR

Table 26: World Historic Review for Mixed Mail Sorters by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR

Table 27: World 15-Year Perspective for Mixed Mail Sorters by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2020 & 2027

Table 28: World Current & Future Analysis for Other Technologies by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR

Table 29: World Historic Review for Other Technologies by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR

Table 30: World 15-Year Perspective for Other Technologies by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2020 & 2027

Table 31: World Current & Future Analysis for Government Postal by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR

Table 32: World Historic Review for Government Postal by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR

Table 33: World 15-Year Perspective for Government Postal by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2020 & 2027

Table 34: World Current & Future Analysis for Courier, Express, & Parcel by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2020 through 2027 and % CAGR

Table 35: World Historic Review for Courier, Express, & Parcel by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR

Table 36: World 15-Year Perspective for Courier, Express, & Parcel by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2012, 2020 & 2027

III. MARKET ANALYSIS

UNITED STATES Market Overview EXHIBIT 6: US Postal Service Mail Volumes in Billion Units for 2004-2019 EXHIBIT 7: United States Postal Service: Share Breakdown of Mail Volume by Service Category for the Years 2010, 2014 and 2018 Table 37: USA Current & Future Analysis for Postal Automation Systems by Component - Hardware, Software and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR

Table 38: USA Historic Review for Postal Automation Systems by Component - Hardware, Software and Services Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR

Table 39: USA 15-Year Perspective for Postal Automation Systems by Component - Percentage Breakdown of Value Sales for Hardware, Software and Services for the Years 2012, 2020 & 2027

Table 40: USA Current & Future Analysis for Postal Automation Systems by Technology - Parcel Sorters, Flat Sorters, Letter Sorters, Culler Facer Cancellers, Mixed Mail Sorters and Other Technologies - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR

Table 41: USA Historic Review for Postal Automation Systems by Technology - Parcel Sorters, Flat Sorters, Letter Sorters, Culler Facer Cancellers, Mixed Mail Sorters and Other Technologies Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR

Table 42: USA 15-Year Perspective for Postal Automation Systems by Technology - Percentage Breakdown of Value Sales for Parcel Sorters, Flat Sorters, Letter Sorters, Culler Facer Cancellers, Mixed Mail Sorters and Other Technologies for the Years 2012, 2020 & 2027

Table 43: USA Current & Future Analysis for Postal Automation Systems by Application - Government Postal and Courier, Express, & Parcel - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR

Table 44: USA Historic Review for Postal Automation Systems by Application - Government Postal and Courier, Express, & Parcel Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR

Table 45: USA 15-Year Perspective for Postal Automation Systems by Application - Percentage Breakdown of Value Sales for Government Postal and Courier, Express, & Parcel for the Years 2012, 2020 & 2027

CANADA Table 46: Canada Current & Future Analysis for Postal Automation Systems by Component - Hardware, Software and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR

Table 47: Canada Historic Review for Postal Automation Systems by Component - Hardware, Software and Services Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR

Table 48: Canada 15-Year Perspective for Postal Automation Systems by Component - Percentage Breakdown of Value Sales for Hardware, Software and Services for the Years 2012, 2020 & 2027

Table 49: Canada Current & Future Analysis for Postal Automation Systems by Technology - Parcel Sorters, Flat Sorters, Letter Sorters, Culler Facer Cancellers, Mixed Mail Sorters and Other Technologies - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR

Table 50: Canada Historic Review for Postal Automation Systems by Technology - Parcel Sorters, Flat Sorters, Letter Sorters, Culler Facer Cancellers, Mixed Mail Sorters and Other Technologies Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR

Table 51: Canada 15-Year Perspective for Postal Automation Systems by Technology - Percentage Breakdown of Value Sales for Parcel Sorters, Flat Sorters, Letter Sorters, Culler Facer Cancellers, Mixed Mail Sorters and Other Technologies for the Years 2012, 2020 & 2027

Table 52: Canada Current & Future Analysis for Postal Automation Systems by Application - Government Postal and Courier, Express, & Parcel - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR

Table 53: Canada Historic Review for Postal Automation Systems by Application - Government Postal and Courier, Express, & Parcel Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR

Table 54: Canada 15-Year Perspective for Postal Automation Systems by Application - Percentage Breakdown of Value Sales for Government Postal and Courier, Express, & Parcel for the Years 2012, 2020 & 2027

JAPAN Table 55: Japan Current & Future Analysis for Postal Automation Systems by Component - Hardware, Software and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR

Table 56: Japan Historic Review for Postal Automation Systems by Component - Hardware, Software and Services Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR

Table 57: Japan 15-Year Perspective for Postal Automation Systems by Component - Percentage Breakdown of Value Sales for Hardware, Software and Services for the Years 2012, 2020 & 2027

Table 58: Japan Current & Future Analysis for Postal Automation Systems by Technology - Parcel Sorters, Flat Sorters, Letter Sorters, Culler Facer Cancellers, Mixed Mail Sorters and Other Technologies - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR

Table 59: Japan Historic Review for Postal Automation Systems by Technology - Parcel Sorters, Flat Sorters, Letter Sorters, Culler Facer Cancellers, Mixed Mail Sorters and Other Technologies Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR

Table 60: Japan 15-Year Perspective for Postal Automation Systems by Technology - Percentage Breakdown of Value Sales for Parcel Sorters, Flat Sorters, Letter Sorters, Culler Facer Cancellers, Mixed Mail Sorters and Other Technologies for the Years 2012, 2020 & 2027

Table 61: Japan Current & Future Analysis for Postal Automation Systems by Application - Government Postal and Courier, Express, & Parcel - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR

Table 62: Japan Historic Review for Postal Automation Systems by Application - Government Postal and Courier, Express, & Parcel Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR

Table 63: Japan 15-Year Perspective for Postal Automation Systems by Application - Percentage Breakdown of Value Sales for Government Postal and Courier, Express, & Parcel for the Years 2012, 2020 & 2027

CHINA Table 64: China Current & Future Analysis for Postal Automation Systems by Component - Hardware, Software and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR

Table 65: China Historic Review for Postal Automation Systems by Component - Hardware, Software and Services Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR

Table 66: China 15-Year Perspective for Postal Automation Systems by Component - Percentage Breakdown of Value Sales for Hardware, Software and Services for the Years 2012, 2020 & 2027

Table 67: China Current & Future Analysis for Postal Automation Systems by Technology - Parcel Sorters, Flat Sorters, Letter Sorters, Culler Facer Cancellers, Mixed Mail Sorters and Other Technologies - Independent Analysis of Annual Sales in US$ Thousand for the Years 2020 through 2027 and % CAGR

Table 68: China Historic Review for Postal Automation Systems by Technology - Parcel Sorters, Flat Sorters, Letter Sorters, Culler Facer Cancellers, Mixed Mail Sorters and Other Technologies Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2012 through 2019 and % CAGR

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Global Postal Automation System Market to Reach US$1.2 Billion by the Year 2027 - Yahoo Finance

INDIANAPOLIS--(BUSINESS WIRE)--enVista, a global software, consulting, managed services and automation solutions firm, optimizing and transforming both physical and digital commerce, today announces the acquisition of long-time partner HCM Systems, a systems integrator, specializing in customized, complex and highly integrated conveyor hardware and software, controls, robotics, accessory equipment, installation and systems management for manufacturing and distribution-centric organizations. The acquisition was completed July 1, 2021.

Headquartered in Chicago, HCM has grown from a single line conveyor distributorship into one of the most diversified leaders in complete material handling integration with an extensive range of automated solutions.

Mike Kasperski, SVP of Automation at enVista, said, Demand for automated solutions has never been greater due to surging ecommerce demands, coupled with ongoing labor shortages. enVista and HCMs combined expertise across process optimization, labor management, facility design, engineering, robotics and systems selection and implementation will optimize manufacturing and distribution operations and accelerate time to value. This acquisition also strategically expands HCMs and enVistas global growth, client base and revenue opportunities.

enVista CEO, Jim Barnes, said, This acquisition is strategic in nature, strengthening enVistas position as the only physical and digital commerce solutions provider in the market. We look forward to bringing HCMs capabilities into enVistas enterprise suite of solutions and adding their talented team to ours.

enVistas comprehensive DC Optimization and Automation solutions include process optimization, workforce management, facility design/build, engineering, robotics proof of concept and implementations, systems selection and implementation and more.

Charlie Hillebold, President of HCM Systems, said, My grandfather founded HCM in 1962. As the third-generation owner/operator, it has been vitally important for me to strategically grow HCM in a way that best serves our clients and associates and honors our companys heritage of client service. As a long-term partner of enVista, we have had the opportunity to work side-by-side with their leadership and project teams and observe their talent, integrity, passion and commitment to delivering client results. We are very proud to officially join enVista. This move will bring added value to our HCM client base that will benefit from a single solutions partner to solve their complex supply chain and commerce challenges, and our associates will certainly benefit from expanded professional growth opportunities. I am excited for what the future holds for our combined organizations.

enVista brings a dedicated team of robotics, labor management, facility design and systems implementation experts to help clients project and model an optimal approach to both distribution center labor productivity and automation. With nearly 20 years of experience in supply chain strategy, operations and systems implementation, enVista delivers exceptional results for its clients and has helped dozens of world-leading brands determine how to optimize existing facilities and design/build greenfield facilities to meet long-term objectives.

Visit our website for more information on enVistas Automation Consulting and Integration Practice or to learn more about enVista.

About HCM

Founded in 1962, HCM Systems has evolved from a single line conveyor distributorship into one of the region's most respected system design, sales and service companies. HCMs core competencies are projects involving conveyor, conveyor control, WCS to WMS data processing, high speed pick & pack applications, palletizing systems, end of the line packaging systems, and bar code scanning. Headquartered in Chicago, HCM works to help customers keep a competitive edge with its system-wide range of product offerings that will fully fit any application or budget.

https://www.hcmsystems.com/

About enVista:

enVista is a global software, managed services and consulting solutions firm, optimizing and transforming physical and digital commerce for the worlds leading manufacturers, distributors, 3PLs/LSPs, and omnichannel retailers. enVista uniquely optimizes and transforms physical and digital commerce optimizing supply chain efficiencies to drive cost savings, and unifying commerce to drive customer engagement and revenue. These comprehensive capabilities, combined with enVistas market-leading Unified Commerce Platform, Enspire Commerce and the firms ability to consult, implement and operate across supply chain, transportation, IT, enterprise business solutions and omnichannel commerce, allows mid-market and Fortune 100/5000 companies to leverage enVista as a trusted advisor across their enterprises. Consulting and solutions delivery are in our DNA. Lets have a conversation.

http://www.envistacorp.com

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enVista Acquires HCM Systems, Inc. to Expand Automation Capabilities - Business Wire

IRVING, Texas, July 12, 2021 (GLOBE NEWSWIRE) -- Exela Technologies, Inc. (Exela or the Company) (NASDAQ: XELA), a global business process automation (BPA) leader, today expands its offering in AI-enabled automation in the BPA space with Intelligent Document Processing (IDP) combined with its robotic process automation platform (EON). This industry leading automation solution is deployed in the healthcare and public sector and further cements Exela as one of the leaders in the industry.

IDP enables the automation of document classification, data extraction and data routing into a cloud or on-premise hosted service portal that provides a containerized, dynamically scaling solution that can be accessed from anywhere on-demand. Using the IDP system, Exela has begun leveraging an extensive and growing library of machine learning based classifiers that significantly augment the automation of document processing in the healthcare and public sector and has plans to ramp up projects in the finance and legal sectors soon. The IDP solution includes a modernized data entry solution that delivers rule-based, character-level data correction capabilities that dramatically reduces the keystrokes needed to meet customer service level targets. The IDP manual entry solution enables Exela to leverage manual entry operators working from anywhere while preserving data security using a proprietary snippet routing engine.

In addition, EON can automate simple or complex workflows to achieve efficiency and accuracy gains, as well as free up human capital for higher-value uses. EON provides automation for both attended and unattended automation deployments.

Exela continues to iterate and advance solutions to meet our customers' changing needs, said Suresh Yannamani, Exelas President. The latest IDP and EON combination embraces the evolving work from anywhere environment that customers and their employees are embracing.

About Exela Technologies

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Exela Technologies is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of experience operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune 100.

With foundational technologies spanning information management, workflow automation, and integrated communications, Exelas software and services include multi-industry department solution suites addressing finance and accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. Through cloud-enabled platforms, built on a configurable stack of automation modules, and over 18,300 employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.

Forward-Looking Statements

Certain statements included in this press release are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as "may", "should", "would", "plan", "intend", "anticipate", "believe", "estimate", "predict", "potential", "seem", "seek", "continue", "future", "will", "expect", "outlook" or other similar words, phrases or expressions. These forward-looking statements include statements regarding our industry, future events, estimated or anticipated future results and benefits, future opportunities for Exela, and other statements that are not historical facts. These statements are based on the current expectations of Exela management and are not predictions of actual performance. These statements are subject to a number of risks and uncertainties, including without limitation those discussed under the heading "Risk Factors" in Exela's Annual Report and other securities filings. In addition, forward-looking statements provide Exela's expectations, plans or forecasts of future events and views as of the date of this communication. Exela anticipates that subsequent events and developments will cause Exela's assessments to change. These forward-looking statements should not be relied upon as representing Exela's assessments as of any date subsequent to the date of this press release.

Investor and/or Media Contacts:

Vincent KondaveetiE: vincent.kondaveeti@exelatech.comT: 929-620-1849

Mary Beth BenjaminE: IR@exelatech.comT: 646-277-1216

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Exela Technologies Expands its Offering of Robotic Process Automation with Intelligent Document Processing - Yahoo Finance