Category Archives: Automation

Automation is the key to reinventing a business. The global pandemic has shaken every possible sector and this has made an increase in technology adoption even more evident. What follows is the prediction that 2022 will witness the rise of automation in every possible aspect of business operation. On that note, lets find out what are the top 10 automation trends and predictions to look out for in 2022.

No wonder the outbreak of the pandemic has changed a lot of things. Organizations are relying on automation to prevent business processes from collapsing. Automation has served as an excellent medium of ensuring business continuity. As we are yet to bounce back to normal, we are bound to see an increased automation adoption in 2022 and beyond.

Augmented reality has always found its way into new use cases. For the coming year, one can expect AR to be integrated even more into sales. A strong reason as to why this automation trend would continue is because the new normal has transformed the way we collaborate and learn.

It has been observed that a few companies are getting the return they expected from automation. One major reason for this is that the processes arent monitored. Process intelligence is that type of automation that does the guesswork out of staffing needs, budgeting, SLA projections, and much more. As businesses aim to transform every process suitable for automation, process intelligence will become a necessity.

Robotic process automation (RPA) is a comprehensive approach to automation development. From data identification to allocation, robots are capable of doing everything which is why they can contribute to a majority of automation at the workplace. Considering the fact that RPA can contribute to an increase in employee productivity by taking on redundant tasks, it is highly likely that 2022 witness increased adoption of the same.

Automation in the form of virtual assistants and smart technologies can help in automating mechanical tasks. This further empowers the workforce to direct their energies towards more complex tasks. As the employees are required to strengthen their adaptability, leadership, and critical thinking skills, automation would serve the purpose here. This automation trend stands a negligible chance to fail.

Hyper-automation is an excellent platform that brings integration, management, monitoring, and DevOps together. Its ability to enable businesses in automating end-to-end workflows managing complex support across different platforms is definitely worth a mention. It is because of this very reason that the coming years can see more adoption of hyper-automation.

The need for gathering, analysing, processing, and storing data locally in real-time has paved the way for edge automation. As edge automation platforms are designed to run continuously without the need for specialized onsite or remote IT support, the coming years would see organizations relying on them heavily.

The relationship between employee and customer experience is interconnected. When employees feel empowered, they offer better services to the customers. Customers are not willing to settle for low-quality service. Quite evidently, automation has made it a lot easier to deliver seamless, instinctive, and personalized services. As customer service continues to be a priority, one cannot deny how crucial automation is thus justifying why this automation trend is likely to continue in 2022 and beyond.

A majority of organizations have taken on sustainability mandates. Also, with sustainability becoming a priority at the global level, automation turns out to be an excellent medium in understanding organization operations and making the appropriate interventions.

It is very much likely that companies in the coming year will implement the highest levels of automation technologies to perform repetitive work and menial tasks. These tasks that were earlier taken up by employees will now result in freeing up employees to focus on more integral tasks as a result of collaborative automation.

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Top 10 Automation trends and Predictions to Lookout for in 2022 - Analytics Insight

DUBLIN, Jan. 4, 2022 /PRNewswire/ -- The "Automation Testing Market by Component (Testing Types (Static Testing and Dynamic Testing) and Services), Endpoint Interface (Mobile, Web, Desktop, and Embedded Software), Organization Size, Vertical, and Region - Global Forecast to 2026" report has been added to ResearchAndMarkets.com's offering.

The global automation testing market is expected to grow from USD 20.7 billion in 2021 to USD 49.9 billion by 2026, at a CAGR of 19.2% during the forecast period.

By Component, the services to record a larger market share during the forecast period

In the Automation Testing Market by Component, the services segment is expected to record a larger market share during the forecast period. Services are offered under seven types: advisory and consulting, planning and development, support and maintenance, documentation and training, implementation, management, and other services. The other services consist of ROI analysis, framework, service virtualization, and assessment services. These services enhance enterprises' SDLC. The advisory and consulting services help to enhance automated testing tools and infrastructure across the product delivery life cycle. Automation testing services are largely offered to the developers, end-users, and organizations. Managed services help enterprises to outsource the responsibility for maintaining and anticipating the need of processes and functions to improve operations and reduce expenses.

By Dynamic Testing, the functional testing segment to grow at the higher CAGR during the forecast period

In the Automation Testing market by Dynamic Testing, the functional testing segment is expected to grow at a higher CAGR during the forecast period. Functional testing is executed to check that all the software features meet the functional specifications, and it is performed by executing the functional test cases. Functional testing provides input, verifies the output, and compares the actual and expected results. The main aim of functional testing is to make sure that a system works as intended by validating the results. Functional testing is a type of black-box testing. There are mainly two techniques used to perform functionality testing, namely, based on requirements and based on business scenarios. In testing based on requirements, all the functional requirements are considered as a base for conducting the tests. Whereas in testing based on business scenario information about how the system will be perceived from a business process perspective is considered to perform the tests.

By Verticals, the BFSI segment to hold the larger market size during the forecast period

By Verticals, BFSI is expected to hold the larger market size. BFSI is the banking, financial services, and insurance sector. It represents a major portion of the world economy comprising all Banking, Insurance, and Non-Banking Financial Institutions. The latter is known as the NBFCs. The BFSI industry largely refers to financial service firms such as Broking and Asset Management. The digital transformation efforts in the vertical are particularly focused on improvising customer experience, which can be further catered through automation of QA and testing.

Several organizations are experimenting with analytics, AI, and ML to optimize the automation of QA and test activities. The need to automate redundant tasks and give control to the end customers is expected to drive the market over the next few years. The major focus is on quick automation, auto decisioning, data security, instant scalability. The recent trends of Robotic Process Automation (RPA), AI, and ML, and their use in software testing drive the demand for automation testing.

By Region, Asia Pacific to grow at the highest CAGR during the forecast period

Asia Pacific is expected to grow at the highest CAGR in the global automation testing market during the forecast period. APAC is the most promising region as it has major economies, such as Australia, Japan, Singapore, China, New Zealand, and Hong Kong, which offer significant growth opportunities for automation testing vendors. This region comprises major economies like India, and China which has a very large customer base.

The governments are taking initiatives for rapid adoption of new technologies like AI and ML, automation, IoT, mobile and web-based applications, cloud-based services, and other technologies. Due to the adoption of remote work culture by organizations, there is an ever-increasing need for cloud-based solutions and IoT devices to minimize the effect of the ongoing COVID-19 pandemic, which is expected to drive the growth of the automation testing market in the region. The increasing government initiatives, growing requirements for quick computing, virtualized environments, analytics, security, digitalization, and high-volume networking, and rising overall internet speed and responsiveness are the major factors driving the automation testing market growth in this region.

Key Topics Covered:

1 Introduction

2 Research Methodology

3 Executive Summary

4 Premium Insights4.1 Attractive Opportunities in the Global Automation Testing Market4.2 Market Share, by Component4.3 Market Share, by Endpoint Interface4.4 Market Share, by Vertical4.5 Market Investment Scenario (2021-2026)

5 Market Overview and Industry Trends5.1 Market Overview5.2 Market Dynamics5.2.1 Drivers5.2.1.1 Rapid Adoption for Advanced Technologies5.2.1.2 Scalable and Adaptable Delivery Models5.2.2 Restraints5.2.2.1 Stringent Government Rules and Regulations5.2.3 Opportunities5.2.3.1 Increasing Adoption of Mobile and Web-Based Applications5.2.4 Challenges5.2.4.1 Data Security Concerns5.2.4.2 Lack of Skilled Professionals5.2.5 COVID-19 Impact on Market Dynamics5.2.6 Cumulative Growth Analysis5.2.6.1 Drivers and Opportunities5.2.6.2 Restraints and Challenges5.2.6.3 Cumulative Growth Impact5.3 Regulatory Landscape5.4 Use Cases5.5 Value Chain Analysis5.6 Ecosystem5.7 Pricing Analysis5.8 Technology Analysis5.8.1 Artificial Intelligence AI)5.8.2 Internet of Things (IoT)5.8.3 Big Data Analytics5.9 Patent Analysis5.10 Trends and Disruptions Impacting Buyer'S5.11 Porter'S Five Forces Analysis5.11.1 Threat of New Entrants5.11.2 Threat of Substitutes5.11.3 Bargaining Power of Buyers5.11.4 Bargaining Power of Suppliers5.11.5 Competitive Rivalry

6 Automation Testing Market, by Component6.1 Introduction6.1.1 Component: Market Drivers6.1.2 Component: COVID-19 Impact6.2 Testing Type6.3 Services

7 Automation Testing Market, by Testing Type7.1 Introduction7.1.1 Testing Type: Market Drivers7.1.2 Testing Type: COVID-19 Impact7.2 Static Testing7.3 Dynamic Testing

8 Automation Testing Market, by Dynamic Testing8.1 Introduction8.1.1 Dynamic Testing: Market Drivers8.1.2 Dynamic Testing: COVID-19 Impact8.2 Functional Testing8.3 Non-Functional Testing8.4 Application Programming Interface Testing8.5 Security Testing8.6 Performance Testing8.7 Compatibility Testing8.8 Compliance Testing8.9 Usability Testing

9 Automation Testing Market, by Service9.1 Introduction9.1.1 Service: Market Drivers9.1.2 Service: COVID-19 Impact9.2 Advisory and Consulting Services9.3 Planning and Development Services9.3.1 Support and Maintenance9.3.2 Documentation and Training9.3.3 Implementation9.3.4 Managed Services9.3.5 Others

10 Automation Testing Market, by Endpoint Interface10.1 Introduction10.1.1 Endpoint Interface: Market Drivers10.1.2 Endpoint Interface: COVID-19 Impact10.2 Mobile10.3 Web10.4 Desktop10.5 Embedded Software

11 Automation Testing Market, by Organization Size11.1 Introduction11.1.1 Organization Size: Market Drivers11.1.2 Organization Size: COVID-19 Impact11.2 Small and Medium-Sized Enterprises11.3 Large Enterprises

12 Automation Testing Market, by Vertical12.1 Introduction12.1.1 Vertical: Market Drivers12.1.2 Vertical: COVID-19 Impact12.2 Banking, Financial Services, and Insurance12.3 Automotive12.4 Defense and Aerospace12.5 Healthcare and Lifesciences12.6 Retail12.7 Telecom and It12.8 Manufacturing12.9 Logistics and Transportation12.10 Energy and Utilities12.11 Media and Entertainment12.12 Other Verticals

13 Automation Testing Market, by Region

14 Competitive Landscape14.1 Overview14.2 Market Structure14.3 Historical Revenue Analysis14.4 Market Evaluation Framework14.5 Revenue Analysis of Leading Players14.6 Ranking of Key Players14.7 Company Evaluation Matrix14.7.1 Company Evaluation Matrix Methodology and Definitions14.7.2 Star14.7.3 Emerging Leader14.7.4 Pervasive14.7.5 Participant14.8 Product Portfolio Analysis of Major Players14.9 Competitive Scenario14.9.1 New Service/Product Launches14.9.2 Deals14.10 Startup/SME Evaluation Matrix14.10.1 Progressive Companies14.10.2 Responsive Companies14.10.3 Dynamic Companies14.10.4 Starting Blocks

15 Company Profiles15.1 Major Players15.1.1 IBM15.1.2 Accenture15.1.3 Micro FocUS15.1.4 Capgemini15.1.5 Microsoft15.1.6 Broadcom15.1.7 Tricentis15.1.8 Smartbear15.1.9 Parasoft15.1.10 Cigniti Technologies15.1.11 Keysight Technologies15.1.12 Sauce Labs15.2 Other Players15.2.1 Ranorex15.2.2 Applitools15.2.3 Afour Technologies15.2.4 Invensis15.2.5 Qa Mentor15.2.6 Testim.Io15.2.7 Codoid15.2.8 Mobisoft Infotech15.2.9 Infostretch15.2.10 Thinksys15.2.11 Astegic15.2.12 Cygnet Infotech15.2.13 Qualitykiosk Technologies15.2.14 Qasource15.2.15 Froglogic15.2.16 Worksoft15.2.17 Prodperfect

16 Adjacent Markets

17 Appendix

For more information about this report visit https://www.researchandmarkets.com/r/j3qb00

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Research and Markets Laura Wood, Senior Manager [emailprotected]

For E.S.T Office Hours Call +1-917-300-0470 For U.S./CAN Toll Free Call +1-800-526-8630 For GMT Office Hours Call +353-1-416-8900

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The Worldwide Automation Testing Industry is Expected to Reach $49.9 Billion by 2026 - PRNewswire

Kerala-based lender South Indian Bank (SIB) has won the UiPath Automation Excellence Awards 2021 for best automation under crisis for business continuity.

The company said that the award was bestowed upon the bank for its exceptional use of robotic process automation capabilities under difficult times for solving severe operational constraints, thereby ensuring business continuity.

The UiPath Automation Excellence Awards aim to recognise the changemakers of automation. In the 2021 Edition of the UiPath Automation Excellence Awards, the individuals and organizations across India and South Asia (Sri Lanka, Bangladesh and Nepal), who have solved some of the greatest challenges through transformative automation projects were recognised.

South Indian Bank has been at the forefront of the adoption of robotic process automation with a robust ecosystem in place, with a vision to automate complex and mundane processes. The bank was awarded the UiPath Automation Excellence Award for tackling a situation, strategically using Robotic Process Automation. During the implementation of a critical compliance-related change in the core banking and supporting application, a crisis was averted by successfully automating the end-to-end process within a short span of two days, ensuring compliance and saving costs in purchasing services from external entities.

Commenting on the achievement, Chief Information Officer Sony A said, We at South Indian Bank firmly believe that automation and innovation are the key levers that will power our organizations digital journey. As a testimony of our efforts, we have won the 2020 UiPath Automation Excellence Award for reimagining customer journeys using RPA. It gives me immense pleasure that we have continued the momentum and has now been recognised as the winner of the 2021 Automation Awards too. The RPA team played a very crucial role in the project and helped the Bank stay compliant to regulatory norms.

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South Indian Bank wins UiPath Automation award for work on robotics - Business Standard

It is difficult to talk about marketing strategies without discussing the benefits of automation and the vital part it plays for startups. Marketers dont have unlimited time or resources to spend on repetitive tasks, but automation can provide a 24-hour service that saves time and money.

In general, there are two prevailing opinions about automation: its ineffective because it removes the human aspect of sales or that its too effective and will lead to unemployment.

Automation is as ineffective as you make it, same with any software. Whether youre using a recruiting software or a CMS, you can make each connection unique by customizing messages or follow-ups based on keywords. Remember: proper configuration will produce the right results.

Whats more, automation cant solve all your problems. Your customers want to speak to a human, not a robot, but considering cold emailing has a low conversion rate, taking a shotgun approach can help with the initial connection. Once a prospect responds, shift to human mode.

There are several lead nurturing tactics on the Internet, like creating targeted content, but not all of them are automation-friendly. The following automation tactics work regardless of the industry.

Out of all the platforms you could use to nurture leads, LinkedIn is among the best. LinkedIn is where professionals do business, so you already have a demographic to sell to. With Facebook or Instagram, theres no guarantee that who youre speaking to needs your services.

There are other reasons to focus on the LinkedIn Inbox, including:

With automation, you can spend even less time and money finding convertible leads.

Just because you should focus on LinkedIn, it doesnt mean you shouldnt branch out to Facebook, Twitter, or Instagram, especially if your customers are on these platforms. Since automation saves you time by streamlining your workflow, you can do the following:

Since you can apply all of these techniques across platforms, youll inevitably scale in half the time. With reporting across channels and an aligned sales and marketing team, startups will continue to see high conversion rates without needing to staff a 24/h department.

A great lead nurturing campaign may include attending a webinar, downloading case studies, requesting more information about a product or service, or reading premium content. Enticing your customers with a reward improves your campaigns likelihood of success.

Automation plays a large part in this because you need to consistently monitor your engagement, marketing attribution reports, and inbox or email open rates. However, all the data in the world wont convert leads unless you answer quickly. Automation can also help with this.

In the land of convenience, 82% of consumers expect an immediate response to their sales questions, while 90% expect an immediate answer for a customer service question.

The percentage of consumers who define immediate as 10 minutes or less belong to:

If businesses dont react quickly, theyll lose money. Even having a robot explain that theyll get back to the customers question is more effective than leaving them on read.

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Increase startup earnings by automating your lead nurturing process - Latest Digital Transformation Trends | Cloud News - Wire19

PARSIPPANY, N.J., Jan. 4, 2022 /PRNewswire-PRWeb/ -- EDC has Electronic Drives and Controls, Inc. (EDC), a leading control system integrator and field service company for industrial automation and drive technology, today announced Zack Fischer has achieved the Core Level Certification for Ignition 8.0 in the Inductive University program by Inductive Automation.

"We are excited about adding this platform to our capabilities. Ignition fits certain applications better than some of the more traditional tools we have used," said Chuck Dillard, vice president, Systems Group at Electronic Drives and Controls. "The software is easily scalable, so we have the ability to right-size the software for the application. We look forward to implementing this technology to benefit new and existing clients."

Ignition by Inductive Automation is an industrial server software platform that can communicate with both SQL databases and equipment on the plant floor. With the extensive library of compatible brands and models, Ignition makes a great hub to connect production and IT.

To receive his certification, Zack had to pass both the Core Certification Test. The Core Test covers the basics of Ignition, including UDTs, alarming, historical data logging, and templates. The current certification level is for Ignition 8.0 and will update with each new version of Ignition.

About Electronic Drives and Controls, Inc.

Founded in 1968, Electronic Drives and Controls, Inc. (EDC) is a CSIA Certified control system integrator with a large field service team specializing in AC and DC drives, PLCs and factory automation. Family owned and operated for 50 years, EDC's team of engineers and technicians has great depth of experience integrating new control systems and breathing life into older equipment. EDC has the engineering capability to design, build, start-up and service projects from the sophisticated to the simple and the service support team on call 24/7/365 to keep it all running at peak efficiency from day 1 and for years to come. In addition to the company's certification as a Siemens Solution Partner and a Rockwell Automation Recognized System Integrator, EDC is a factory authorized/factory trained service center for over 40 drive brands.

Media Contact

Georgia Whalen, Electronic Drives and Controls, 978-697-2664, gwhalen@rivergatemarketing.com

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Electronic Drives and Controls Achieves Core Ignition Certification by Inductive Automation - WFMZ Allentown

Automation is the process of executing a task with minimal or zero human involvement, using various kinds of technology. From the mechanical arms of an automobile factory to AI moderation of online content, many tasks that previously required manual effort have now been automated.

Organizations employ various equipment, including electronic, hydraulic, mechanical, pneumatic, etc. It is a combination of these different kinds of equipment in many cases. Moreover, this automation revolves around algorithms that work on pre-defined scenarios.

Transitioning from manual to automated work improves accuracy, speed, quality, and efficiency. Additionally, it also saves labor costs and reduces waste generation.

Its worth remembering that automation provides these benefits after displacing humans. This results in a spike in unemployment in the professions where these machines make their way. However, at the same time, it also produces new jobs, usually in the technology sector.

Interestingly, according to the World Banks 2019 report, automation-induced unemployment and newly created jobs ultimately maintain an economic balance. As the year passes and technology advances, well see automation entering more fields and professions while shaping up new professions.

The automobile industry heavily uses automation. Many factories employ robotic arms to assemble vehicles when it comes to manufacturing. Certain cars offer AI-supported features such as autonomous parking and auto-pilot driving on the consumer end.

In finance, it pays to automate tasks previously done by humans. The increased speed, efficiency, and accuracy offered by automation are crucial for a companys finances. Dedicated software and systems handle everything in this fast-paced industry, from book-keeping to expense management.

The industry that spawned the e-commerce term indeed uses a lot of automation. Online retailers such as Amazon rely heavily on automating the process of sales and transactions via their website. Even retailers in brick-and-mortar stores use software to track product stocks, record transactions, etc.

Thats all the basics of automation you need to know. If you are interested in learning more tech terms like this one, check out our Short Bytes section.

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What Is Automation? - Fossbytes

A fire at JR Automation north of Holland is believed to have started near the air ventilation system, but an investigation to determine the exact cause of the fire is underway, Olive Township Fire Division Chief Duane Wolters told The Sentinel.

The fire began at around 3:30 p.m. Monday, with crews clearing the scene at around 11 p.m.

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Cause of fire at JR Automation being investigated, fire chief says - Grand Haven Tribune

The Cybersecurity and Infrastructure Security Agency has warned that in addition to greater efficiency, increased automation in the manufacturing sector will also bring greater digital risks that malicious hackers can exploit.

Manufacturers were already moving towards automation and remotely operated processes before the COVID-19 pandemic, but the onset of the virus led to a fierce acceleration of those trends as factories dealt with quarantines and limited the number of in-person employees on factory floors.

In a document published this week, CISA noted that this shift, while necessary for many companies to keep operations running, may also introduce unfamiliar technologies that increase the attack surface for cyber criminals, ransomware groups, and nation-state hackers.

For example, the shift to automation and remotely operated machinery requires retraining operators on new processes, strong connectivity, and a specialized cybersecurity workforce familiar with the intricacies of manufacturing technologies who can put in place effective policies around control, validation, and monitoring of cybersecurity risks.

Manufacturers have already been disproportionately targeted by ransomware actors and other cyber criminals during the pandemic, but CISA said that if current trends around automation hold, attacks against the sector are likely to get even worse as more vulnerable systems are brought online and connected to operational technology (OT) and machinery.

Environments previously air-gapped may become more connected to enterprise networks, as well as to public clouds, vendor networks, and other third parties for remote management, the agency warned. This rapid expansion of the threat landscape and attack surface has made it far more likely manufacturing organizations will experience a cyber event significant enough to degrade or impede safety and availability of production.

At a time when many brick-and-mortar companies struggle to stay open, automation has been a lifeline for the manufacturing industry. A report and survey on the sector conducted by Ericsson earlier this year found that 69% of businesses in the sector reported unchanged or improved financial performance during the pandemic, even as eight out of 10 said theyve had to cut costs.

There are signs that economic drivers could push the industry towards a wholesale transformation before it can adequately plan or assess what that future environment will look like and how it will operate. The cybersecurity implications of more widespread automation are just one of those unknowns. Theres also a major gap between how employers and employees perceive the future of the workforce.

Full automation is approaching, but neither decision makers nor production employees fully grasp the consequences, the report noted in one conclusion. While almost two-thirds of the surveyed manufacturers expect to be automated to at least 80 percent within 10 years, more than half of the production employees still believe more people will be needed in similar roles by 2030, and only 1 in 5 think companies will need fewer people. Close to 9 in 10 decision makers expect to use AI in their production processes within the next 10 years, however 3 in 4 think humans will still make at least half of all production decisions.

Like many industries, manufacturing needs to invest more in cybersecurity talent, whether through recruitment or retraining of existing staff. CISA said that given reduced crew density, it's essential for manufacturers to develop cybersecurity and operational knowledge within the shop floor environment. The agency also added that manufacturers must train security analysts so that these companies can conduct remote monitoring of factory environments.

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CISA highlights the gains (and security risks) of increased automation in the manufacturing sector - SC Magazine

Youve likely heard about the log4j cybersecurity vulnerability. Chances are, however, that youve mostly heard how this primarily affects public-facing internet systems. Some of the higher profile exploits of this vulnerability include penetration of Belgiums defense ministry, several ransomware hackings, and taking control of computers to mine cryptocurrency, according to the Washington Post.

Though no incursions of industrial controls systems via the log4j vulnerability have yet been reported, we do know that the potential exists. According to aDolus Technology, a supply chain cybersecurity provider, several million operations technology (OT) software packages use log4j. Most OT software suppliers use log4j because it is opensource software that effectively handles required logging tasks. aDolus explains that the log4j vulnerability (called Log4Shell) is a result of overly-provisioned features enabled byan insecure default configuration and the implicit trust of messages.

The National Institute of Standards National Vulnerability Database reports that Log4Shell has been disabled from log4j 2.15.0 and completely removed from version 2.16.0.

If you don't know that the software you use contains log4j, you won't know whether you should patch or block certain traffic, or perhaps do nothing at all.

As with most cybersecurity correction measures, protecting your operations requires identification of the vulnerability in your systems. After all, as aDolus notes, if you don't know that the software you use contains log4j, you won't know whether you should patch or block certain traffic, or perhaps do nothing at all.

According to aDolus, a software bill of materials (SBOMs) is the best tool for uncovering hidden vulnerabilities like Log4Shell. TheFACT platformfrom aDolus reportedly providesenriched SBOMsthat report all the subcomponents of a software package and can be a valuable tool for cybersecurity assessments. Source code analysis is another option if you have access to the source code, but that's often not the case in the OT world, according to aDolus.

More detailed information about mitigating Log4Shell and other log4j-related vulnerabilities can be found at https://www.cisa.gov/uscert/ncas/alerts/aa21-356a.

ISA99 Update

As 2022 began, the ISA99 Committee on Industrial Automation Control Systems (IACS) Cybersecurity issued an update to stakeholders about its focus moving forward considering the ever-evolving cybersecurity threats facing industry.

Key aspects of this notice from the committee include:

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Log4j Cybersecurity Concerns in Industry - Automation World

The world of banking and finance faces aggressive change in innovation, increasing the need to adapt to new evolutionary cycles in financial technology. As customers want more resources and guidance with their finances, institutions such as JPMorgan Chase must nimblyrespond in a waythat belies their large size.

Gill Haus, CIO of consumer and community banking (Chase) at JPMorgan Chase, spoke with InformationWeek about his institutions approach to finding the right tech talent to meet demands for innovation, the growing importance of automation, and the personal directives he follows.

When looking at technology recruitment, what skillsets isChase seeking, both to meetcurrent needs and alsofor what may come next?

At the root of what we do, we are in the business of building complex features and services for our customers. We have about 58 million digitally active customers; they depend heavily on the services we provide. Technology is behind all those products and services we offer. We are looking for the quintessential engineers that have the background in Java, machine learning engineers, those that have mobile experience as well. We also have technologies that are in heritage -- systems that weve had for many years and were looking for engineers that understand how to use those technologies. Not just to support them but to modernize them. The key of our practice is to make sure also that we have those engineers and talent in general that is adaptable because the market is constantly changing.

Why this is important is not just so we can have talent come in and help us build great solutions; it is also a great opportunity for talent to grow themselves. We provide our employees opportunities to use those new technologies whether its public cloud, private cloud, or machine learning. Also, to grow the breadth of their experiences, whether theyre working on mobile technologies, backend systems, or some other solution that touches millions and millions of customers. We offer our employees the opportunity, whether they are an entry-level software engineer, we have programs like our software engineer program where we bring in talent from universities and boot camps to do training. We offer things across the organization where our talent can contribute and learn with teams to build solutions, learn how to use other technology, and become more adaptable.

Are there particular technologies or methodologies that have come into play of late that Chase has wanted to adopt or look at?

Weve made a large move to be an agile organization to organize around our products versus organizing around our businesses. The reason for that is we need to be able to build solutions quickly and those local teams -- the product, technology, data, and design leaders -- theyre more able to see whats happening in the market, make decisions quickly, decide what to build or what service to provide, and make sure were applying that for our customer versus being organized in a way that makes it more difficult to operate.

The move to an agile work style is really key for us to compete.

The other [part] is the skills themselves. At our scale, machine learning absolutely. We have tons of data about our customers, on how customers are using our products. Customers ask us to provide them insights or guidance. If you go into our mobile app, we have something called Snapshot that tells you how youre spending money compared to other people like you, ways you can save. Machine learning is the essence and power behind making that happen.

Mobile engineering is also incredibly important for us because more and more of our customers are moving to be digitally active in the mobile space. We want to be where our customers are.

What isnt often talked about is a lot of our backend services, which is the main Java programming that we do, empowers all of this. From APIs to public cloud because when you deposit money, youre using those rails. When you are executing machine learning models, youre still using a lot of those rails.

While we are focused on a lot of the new, were also focused on modernizing the core that we have because that is so fundamental to the services we provide.

In terms of scouting tech talent, is there an emphasis on finding brand new graduates of schools that offer the latest skills, retraining existing staff to make use of their institutional knowledge as well?

All the above. The purpose-driven culture we have is really a big factor for us. Money is at the center of peoples lives. If you can create a positive experience for customers in using their money, whether they are able to save more, to pay for something they didnt expect, or prevent fraud for them, it provides an incredible positive benefit to that individual. Thats important. Many of the people joining, or already at that firm, want to have that positive impact.

One of our software engineering programs is called Tech Connect, which is how we get in software engineers who might not have come in through the traditional software engineering degrees. Its a way for them to go through training here and find a role within the organization. We also have the software engineering program where we look at entry level candidates coming in from colleges with computer science and other engineering degrees. For employees that we have here, we have programs like Power Up, which is at 20 JPMorgan Chase technology centers where over 17,000 employees meet on an annual basis. There they learn all different types technologies, from machine learning, to data, to cloud. That allows us not only to have people that are here be trained but it makes it compelling to join the firm.

What are some of your guiding principles as a CIO?

We want to remove roadblocks from people being about to do the jobs we want them to do so they can build incredible experiences for our customers. That is a main focus for us, but also diversity. Diverse teams are more innovative, are more productive. We should be doing that. Plus, we know our customers are diverse and we should reflect that as well.

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Chase's Gill Haus Discusses Recruitment, Agile, and Automation - InformationWeek