Daily Archives: July 26, 2017

Managed IT Services: How MSPS Can Survive the Automation Revolution – MSPmentor

Posted: July 26, 2017 at 4:11 pm

The world is becoming increasingly automated.

ForMSPs, this means the key to success is identifying processes that can't be automated and building service offerings around them.

In today's software economy, automation is king.

Automation is the only way you can build large systems at scale.

It's also essential for optimizing maintenance costs and resource consumption.

Tools that provide automation are everywhere you look.

They include solutions like Continuous Integration servers (like Jenkins and Bamboo), orchestrators for cloud infrastructure and containers (such asKubernetes) and Infrastructure-as-Code engines (like Chef andAnsible), to name just a few examples.

You Can't Automate Everything

If you're in the managed IT services business, the proliferation of automation tools may seem threatening.

MSPsmake money by providing services that their clients don't want to provide themselves.

If clients can automate those services using software tools, the burden of providing them becomes smaller, and the clients may no longer seek the help ofMSPs.

However, not all IT tasks and processes can be automated.

MSPswho want to survive the automation revolution need to identify services that are difficult to automate, such as:

Network architecture planning. Software tools can help monitor and manage computer networks. They may also be able to automate some aspects of policy configuration. But planning a network architecture is a complicated task that can't be consigned to a tool.

Security. There is no shortage of tools to help secure networks and data. However, tools alone can't prevent security breaches. (If they could, we would not have so many breaches.) Organizations need security experts to help them protect their assets against attackers.

Data recovery. Data backups are easy to automate, but restoring data following a major failure requires expertise and manual control. This is a serviceMSPscan provide.

Hardware maintenance. No matter how sophisticated software tools become, they can't fix broken disks or dispose of decommissioned hardware.MSPscan do these things and more as part of managed hardware services.

Software support. Tools can automate software maintenance to a large extent. Sooner or later, however, every organization runs into a support problem with an application or infrastructure that can't be solved by a script. This is when manual intervention from an expert becomes a necessity.

Forward-thinkingMSPsshould build managed services offerings around needs like those listed above.

These are the areas where organizations will continue to need help even after they have automated the rest of their software delivery processes.

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Rahul Bose, Vidya Balan team up to support abolition of child sexual abuse – India TV

Posted: at 4:08 pm

Rahul Bose Vidya Balan team up support abolition of child sexual abuse

At a time when cases of child sexual abuse (CSA) is increasing with each passing day, actor Rahul Bose has taken action against it. Along with Vidya Balan, the Shaurya actor has come to support the eradication of child sexual abuse (CSA) as Rahul launched "HEAL: NGO against child sexual abuse".

Talking about the initiative on Tuesday evening, Rahul said: "This is one of the causes that we do not want to talk much about but it is a very sensitive issue that needs to be addressed. And you would be surprised to know that our country is one of the largely affected countries. But what is more surprising is this is one of the issues that exist in European countries as well, so it has nothing to do with socio-economic background; it happens everywhere in the world."

The initiative will be followed by an online campaign which will be supported by many celebrities of Bollywood including Karan Johar, Kalki Koechlin, Shabana Azmi, among others.

"Apart from conducting workshops in various schools and train people to council and help victims of abuse, we have made four ad films for our digital campaign which will be going on social media supported by many collogues from our fraternity. People like Karan Johar, Shabana Azmi, Atul Kasbekar, Vidya Balan, Kalki Koechlin, Konkona Sen Sharma, Sashi Tharoor, Anil Kumble among others will be part of the social media campaign," the actor added.

"Being a student of sociology I am aware of child sexual abuse. I always wanted to avoid knowing about the reality as it's heartbreaking. But when Rahul told me about HEAL, I said I would be more than happy to do any kind of contribution to raise funds or anything to create awareness for the cause," Vidya said.

The HEAL Foundation has so far, trained many individuals in schools and supported around 60 survivors of CSA. In near future, the NGO wants to expand their work and reach out to more schools, children and victims to help, train and create awareness.

(With IANS Inputs)

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Abolish tuition fees and student debt! – Socialist Party

Posted: at 4:08 pm

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Jeremy Corbyn's election pledge to abolish tuition fees, with the bold promise that this would be fast-tracked to come into effect from September, was one of the most attractive and popular offers in Labour's manifesto.

Combined with other socialist policies including a 10 an hour minimum wage, nationalisation and an end to austerity cuts, it was a major factor in generating an enthusiastic surge in support for Corbyn. Almost two-thirds of voting 18-25 year olds are thought to have backed him.

This should come as little surprise, especially when you consider the staggering debt levels of graduates - last year, 44,000 on average. Students from disadvantaged backgrounds often end their courses owing as much as 60,000 for a three-year degree.

To make matters worse, interest rates are set to increase to 6.1% from September. This means the (already huge) sums owed will quickly escalate. With falling wages and increasing levels of insecure and low-paid work among graduates, this all adds up to a lifelong debt burden. Outstanding student debt in the UK has now reached over 100 billion in total.

It was therefore very warmly received when, during an interview in the lead up to the election, Corbyn hinted that, as well as abolishing fees, he might support writing off existing student debt.

Unfortunately, it appears that Corbyn is not prepared to commit to this. On the Andrew Marr show he said that, at the time of his pre-election comments, he had not known the full 'costings' for such a policy and was therefore unable to make such a commitment.

In an example of truly breath-taking hypocrisy, the Tories have seized on this as an opportunity to attack Corbyn for 'lying' and to repeat their refrain that Corbyn's policies are unaffordable. Almost like a pincer movement, the Tory attacks have been combined with the renewed attempts from Labour's right at undermining him.

The Blairites are also opponents of Corbyn on the question of free education. Indeed only recently at a Progress conference, Blairite MP Wes Streeting admitted that, far from wanting to wipe out student debt, he actually opposed free education altogether!

But Corbyn makes a mistake by agreeing to the terms of debate as set out by the capitalist establishment on the question of 'costings'. The reality is there is enormous wealth in society - far more than enough to eliminate student debt many times over.

During the banking crisis over 850 billion (and billions more in 'quantitative easing') was found in order to save capitalism from itself. Bailouts are acceptable for super-rich banksters - but for working class people struggling to pay back extortionate tuition fees they are 'simply unaffordable'.

Corbyn should boldly call for the abolition of student debt. As a first idea for how to fund it - how about nationalising the banking system we bailed out, with compensation to shareholders only on the basis of proven need? Their huge profits could then be used for the benefit of society.

With the government on the ropes Corbyn must go on the offensive, taking on both the right in his own party and the Tory government, and putting forward the kind of socialist programme necessary to transform society in the interests of the 99%.

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The Fear and the Freedom by Keith Lowe the moral surprises of the second world war – The Guardian

Posted: at 4:06 pm

Fact meets fiction in director Christopher Nolans Dunkirk, the latest film to dramatise the second world war. Photograph: Bros/Kobal/REX/Shutterstock

Four generations have been born since the end of the second world war. The infants of today Generation Z in demography-speak arethe great-great-grandchildren of the wartime generation. Since the defeat of Germany and the capitulation of Japan, countless terrible conflicts have been fought, andtens of millions have died in them. Indeed the numbers killed in wars since 1945 will, in the coming decades, inevitably exceed the death toll of the second world war. Yet even as we approach the third decade of the 21st century, and as 1945 slowly slips beyond living memory, it remains the case that when we talk about the war, everyone understands that we are referring to the calamitous conflict of 1939-45.

The borders between numerous nations, the widespread acceptance of the principle of national self-determination, the transnational institutions that for 70 years have attempted to order theworld economy, and the political power still ascribed to the victorious nations of 1945 are all legacies of the war. Yet, as Keith Lowe powerfully argues, the seemingly simple fact that the war made the modern world does reward further examination. The conflict remains a staple of TV, publishing and cinema two second world war movies, Churchill and Dunkirk, are currently on release in the UK. Meanwhile, our understanding of what the war meant to the people whose lives it shaped both combatants and civilians is distorted by layers of myth, the lingering echoes of wartime propaganda and the act of forgetting.

In The Fear and the Freedom, Lowe asks us to question the most critical delusion of all: that the allied powers acted as morally as the circumstances would allow and that this war, more perhaps than any in history, was a good war, fought against an ultimate evil for entirely laudable aims. One of the more discomforting voices raised against this view of the war comes from Yvette Lvy, a Jewish inmate of a Nazi labour camp in Czechoslovakia. She saw little to distinguish the conduct of her various liberators. The Tommies, she says, behave just as bad as the Russians The English soldiers said they would give us food only if we slept with them. We all had dysentery, we were sick, dirty and here was the welcome we got! The notion of allied moral purity is further undermined by Lowes account of the mass rape of German women and widespread looting by the Red Army in 1945.

As a historian of the modern era, Lowe enjoys an enormous advantage over scholars who write about more distant epochs: he is able for the moment at least to draw into his writing the experiences of those who lived through the conflict. Perhaps no historian since Gitta Sereny, in The German Trauma, hasgrasped that opportunity as firmly as Lowe, or done so much with it.

As every journalist knows, the art ofthe interview rests on two principles: asking the right questions and putting them to the right people. With journalistic nous, Lowe has assembled a remarkable chorus of voices and asks the most probing of questions. Their testimony, combined with the authors pointed analysis, elevates a laudable volume into a very readable and startling book.

These are not well-rehearsed stories, worn thin by overtelling. We hear from Leonard Creo, a decorated former GI, aveteran of a war in which all allied soldiers, whether frontline troops or back-office clerks, were designated heroes. From old age he recognises that his single, dramatic experience of combat made him neither hero nor victim. For him, the war and the American GI Bill opened doors to opportunities that would otherwise have remained closed. Another of the more memorable voices is that of Ken Yuasa, a former Japanese army surgeon, who expresses acceptance and guilt. He was one of the infamous doctors who practised surgical procedures on innocent Chinese peasants. These dehumanised human guinea pigs died on the operating table. Only when Yuasa read the words of the mother of one of his victims was he able to acknowledge his crimes.

Disturbing in a different way is the testimony of those who found the war exhilarating. Consider Ogura Toyofumi, a witness to the nuclear attack onHiroshima, who recalls marvelling at the destruction and the loss of life, finding himself able to locate beauty inthe atomic flash and its aftermath.

Lowe shows how the conflict was not just European but fought across the world by people of many different nationalities

Established beliefs are thrown into question. The famous postwar interview in which Robert Oppenheimer tearfully recalled how the scientists ofthe Manhattan Project reacted to thesuccessful test detonation of the atomic bomb is overturned by one of the books most remarkable passages. Oppenheimer did, as he later explained, recite a line from The Bhagavad Gita: Iam become Death, the destroyer of worlds. But he spoke these words of Lord Vishnu not while lamenting the manifest horror of the weapon he had helped bring into existence, but while strutting around like Gary Cooper in the Hollywood western High Noon.

The second world war is still too often written about and imagined as essentially a European conflict. Lowe shows how it was fought across the globe by people of many different races and nationalities. Adding to this global perspective are the insights of Sam King, a celebrated Jamaican-born RAF veteran. Kings story helps Lowe make one of his more nuanced points that the war was as capable of generating diversity as it was of drawing lines of ethnic division on the new map ofEurope.

It has been said that the most impressive and worrying features of human behaviour is our capacity to adapt to the most terrible of circumstances. As one of the messages of theBritish war recently turned into anostalgic cliche suggests, most people have the capacity to keep calmand carry on. Yet the testimony in these pages demonstrates that adaptation to the extremes and horrors ofwar was made possible only by the forging of myth. Both combatants and civilians came to define the war as a clear-cut struggle between good and evil, or as a conflict that would save future generations from the abyss. This myth was an essential tool of survival. Now it is an obstacle to a proper understanding of how this most terrible of allwars continues to shape our lives.

David Olusogas Black and British: A Forgotten History is published by Macmillan. The Fear and the Freedom is published by Viking. To order a copy for 21.25 (RRP 25) go to bookshop.theguardian.com or call 0330 333 6846. Free UK p&p over 10, online orders only. Phone orders min p&p of 1.99.

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First FREEDOM FIGHTERS: THE RAY Trailer – Newsarama

Posted: at 4:06 pm

The first trailer for CW Seed's Freedom Fighters: The Ray has arrived. The animated series is set in the same continuity as other CW superhero shows, but is set on an alternate universe (like Supergirl) where the Nazis won World War II.

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And here's the official description:

Raymond Ray Terrill was a reporter who discovered a group of government scientists working on a secret project to turn light into a weapon of mass destruction. But before he could report on his findings, the project head exposed Ray to a genetic light bomb. The bomb failed to kill him and instead gifted Ray with light-based powers. With these abilities, Ray realized he could go beyond reporting on injustice he could take action to help stop it. Calling himself The Ray, he was recruited by Uncle Sam and the Freedom Fighters to fight violence and oppression wherever it exists.

The series will feature other Freedom Fighters incuding Black Condor and Red Tornado.

Freedom Fighters: The Ray debuts on CW Seed later this year.

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US ‘freedom’ patrols in the South China Sea are risky, and may backfire if China is pushed too far – South China Morning Post

Posted: at 4:06 pm

The Trump administration has approved a plan to regularise US freedom of navigation operations against Chinas claims and actions in the South China Sea. The White House will now know in advance about upcoming patrols, which will supposedly quicken the approval process. An official said this means operations will be implemented on a very routine, very regular basis. The US move could lead to dangerous misunderstandings and be counterproductive.

Under the Obama administration, the Defence Department (Pentagon) forwarded requests for such operations to the National Security Council (NSC), where they would often languish, over concern about getting anybodys feathers ruffled, the official said. Indeed, the Obama administration paused freedom patrols in the South China Sea from 2012 to 2015 and only approved a few last year, apparently so as not to upset relations with China.

The operations were requested, considered, and approved on a case-by-case basis, a process subject to delays at each level of decision making. This sometimes resulted in their implementation being interpreted as a response to some transgression by China, rather than routine operations.

Many Southeast Asian countries perceive these provocative probes as political statements

Joseph Liow of the S. Rajaratnam School of International Studies observes that the frequency of such patrols is often seen as a litmus test, for better or worse, of American commitment. Indeed, many Southeast Asian countries perceive these provocative probes as political statements. Some at home and abroad argue that these patrols are the tip of the spear of a strategy to support the US hub-and-spoke regional security architecture, and to persuade China to comply with the international rules-based order.

This order includes the Hague arbitration decision against Chinas nine-dash line sovereignty claim in the South China Sea. Indeed, despite US attempts to downplay the political meaning of the operations, most Asian nations, including China, interpret them as a signal of US resolve to remain the dominant power in the region.

Early in the Trump administration, requests for freedom operations against China were still not being approved. When US anti-China analysts and politicians complained, it was explained that Defence Secretary James Mattis did not want to approve patrols there until an overall strategy was devised. In May, a bipartisan group of senators formally urged the Trump administration to restart the patrols, arguing that: US engagement in the South China Sea remains essential to continue to protect freedom of navigation and overflight and to uphold international law.

Subsequently, the US conducted three such patrols in the South China Sea, the first on May 24, when the destroyer USS Dewey sailed within 12 nautical miles of Mischief Reef in the Spratly Islands.

Under the new plan, patrol requests will be forwarded by the Pentagon simultaneously to the NSC and the State Department to ensure they do not conflict with any diplomatic strategy or initiatives. This is supposed to speed up approval, but therein lies a problem.

If there is disagreement or, as rumoured, unusual tension between State, Defence and the White House, a request may still be delayed or modified in favour of diplomatic concerns. This means patrols will still be approved on a politically determined case-by-case basis, and a counterproductive cycle will begin all over again.

It would start with raised expectations of aggressive navy operations, a delay in implementation resulting in recriminations from the anti-China commentariat and angst among fence-sitting friends and allies, and culminating in a knee-jerk, catch-up response.

This would confuse friend and foe alike, and could have dangerous consequences, such as underestimating US resolve or intent.

The second problem is that freedom operations are ineffective. China has not ameliorated its claims or militarisation of features it occupies in the South China Sea, and is unlikely to do so, regardless of the frequency and nature of the US patrols. It may even respond to these regularised operations rather negatively.

On July 2, the USS Stethem sailed within 12 nautical miles of Chinas long-claimed and occupied Triton Island in the Paracels. Harshly condemning the act, Chinas defence ministry said it seriously damaged the strategic mutual trust and undermined the political atmosphere surrounding the development of Sino-US military ties. It warned that the Chinese military would bolster its efforts in the waters including an increase in the intensity of air and sea patrols according to the extent of the threat that its national security is facing.

Moreover, this is counterproductive to Donald Trumps lets make a deal approach to foreign policy. The USS Stethem incident occurred just hours before Trump called President Xi Jinping () to urge China to do more to help with restraining North Korea. Not surprisingly, Xi told Trump during the call that negative factors were affecting US-China relations.

As professors Peter Dutton and Isaac Kardon of the US Naval War College put it: Conflation of routine naval operations with the narrow function of a formal FONOP needlessly politicises this important programme, blurs the message to China and other states in the region, blunts its impact on Chinas conduct, and makes the programme less effective in other areas of the globe.

Why do them at all? The US could protect its legal position by declaring it and recording its objections in diplomatic statements and communiqus, rather than resorting to what some see as gunboat diplomacy. The diplomatic option seems to be sufficient for many other nations whose rights the US claims to be protecting. This programme of freedom patrols against China should be re-evaluated as to its effectiveness and necessity.

Mark J. Valencia is an adjunct senior scholar at the National Institute for South China Sea Studies, Haikou, China

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The Technology Behind Good Coffee – New York Times

Posted: at 4:06 pm

We went a bit overboard testing the best cheap coffee maker. We brought in seven of the most popular and best-reviewed sub-$100 coffee machines and compared them with what our blind-tasting panel of coffee nerds liked: the $200 Oxo On 9-cup coffee maker.

We started by tasting a single-origin coffee to determine which cheap machine was most acceptable to discerning coffee drinkers, then ran the panel a second time with preground Dunkin Donuts house blend from the corner store. The Hamilton Beach 12-Cup Coffee Maker (46201) swept both rounds of testing. It placed second to the Oxo in Round 1 and actually beat the Oxo during the Dunkin round.

I havent seen a Wirecutter or Sweethome evaluation of coffee machines that use pods. Is there a reason for that?

The truth is, K-Cup brewers are mostly the same. None of them make good coffee and the plastic pods arent easily recyclable. Something like our pick for cheap coffee maker will produce much better coffee and be way less expensive in the long run. Besides, its not hard to run a regular coffee maker.

Now making espresso at home takes a lot of practice to get right. We wouldnt fault anyone for getting a Nespresso machine. It can match a drive-through barista for about $1 a pod. Thats still a lot more expensive than grinding your own coffee, but it beats paying $3 for a similar drink at Starbucks. And unlike Keurig, Nespresso has been running a free pod recycling program for years.

Do coffee drinkers have anything to gain from the smart kitchen trend?

Not really. Adding Wi-Fi and an app just moves the buttons off the machine and onto your phone screen. Most coffee makers can already be programmed on a timer. You just need to remember to add preground coffee the night before, which a smart machine still cant do for you. In any case, the biggest problem when it comes to programmable coffee makers is that the coffee you put in the night before gets stale by the time its brewed. An app cant fix that.

You drank more than 100 cups of coffee to test pour-over coffee gear, 300 cups of coffee for cold-brew equipment. Did anyone get to sleep?

Slurp and spit, just like wine tasting. Though just like wine tasting, we did end up drinking a fair amount. Its hard not to when it tastes this good.

Follow Damon Darlin on Twitter @darlin.

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Bullish: Increasing access to technology for blind people – TechCrunch

Posted: at 4:06 pm

Technology can be central to the lives of the 285 million people in the world who are blind or visually impaired, as long as they know how to use it. Thats where Erin Lauridsen, access technology director at LightHouse for the Blind and Visually Impaired, comes in.

In her role, Lauridsen helps ensure people who are blind and visually impaired know how to access all of the technology that they need to live their lives, Lauridsen told me on the latest episode of Bullish.That can be anything from computer literacy and smartphone use to being able to use assistive technologies like screen readers and magnification.

She also works with tech companies like Google, Uber, Lyft and Facebook around user testing to make sure things that already exist and that are being created are as accessible as they can be to people who are blind and visually impaired,Lauridsen said.

Among those who are legally blind in the U..S, there is a 70 percent unemployment rate, though. That stat has not been updated since the nineties, but Lauridsen said that its still high. Its not clear how many people are blind or visually impaired in the tech industry (tech companies dont typically report this data and it also brings up privacy concerns), but they seem to be few and far between.

One of the barriers to jobs for blind people is literacy, Lauriden said. Without access to brail and other accessible materials, the literacy gap can happen very early on in someones life.

Once [blind] people have that education and move into the work world, a lot of it is awareness, Lauridsen said. If youre the first person with a disability a hiring manager has ever met and they spend the interview wondering how on earth you got here today and how you tie your shoes, theyre probably not going to be focusing on your skills, so part of it is an awareness problem.

The other part, Lauridsen said, is the accessibility of developer tools. Lauridsen has several blind friends who are amazing coders, she said, but there are certain jobs and roles they cant take because the developer environments are not accessible to them.

Ultimately, Lauridsen hopes that tech companies will make accessibility more than this little compliance check box at the end of the process, Lauridsen said. She wants accessibility to be integrated as a really key and useful part of development cycles of building things and making things because people with disabilities are hackers and innovators, and thats what we do.

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Apple has to pay $506 million for using processor technology patented by a school – The Verge

Posted: at 4:06 pm

A US judge ruled that Apple must pay the University of Wisconsin-Madison $506 million for infringing on its patent. This amount is more than double the amount originally decided on by a jury, according to Reuters. The ruling continues a two-year-old patent-infringement battle, which may not be over.

In October 2015, a jury ruled that Apple committed patent infringement when creating mobile chips used in its iPhone, iPad Mini, and iPad Air. The A7, A8, and A8X processors used in the iPhone 5S, 6, and 6 Plus were found to have benefited from the universitys patented technology. Apple was ordered to pay $234 million in damages, although the company maintained its innocence and claimed that it had its own patent for the technology in question.

The increased amount of $506 million is punishment for Apples continual infringement of the patent following the 2015 ruling, said district judge William Conley. Apple was found to continue to use these processors and continue infringing until the patent expired in 2016. Originally, the judge set the maximum damages for the trial to be $862 million, but the damages were then limited as Apples infringement was found to be without intent.

Apple is appealing the new ruling in the federal circuit and declined to comment.

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Chief Justice Roberts: Technology poses challenge for court – ABC News

Posted: at 4:06 pm

U.S. Supreme Court Chief Justice John Roberts said Wednesday he thinks rapidly advancing technology poses one of the biggest challenges for the high court.

Speaking at an event at the Victoria University of Wellington in New Zealand, Roberts also repeated his concern that the confirmation process for Supreme Court justices has become too politicized. And he advised that having a written constitution, which some in New Zealand favor for their country, imposed constraints on judges.

Roberts answered questions posed by the university's law dean, Mark Hickford, for about an hour.

Hickford did not ask any questions about U.S. President Donald Trump, who has criticized judges including Roberts and imposed a travel ban on people from six mostly Muslim countries that has been challenged in the courts.

The Supreme Court said last week the Trump administration can enforce a ban on refugees but also left in place a weakened travel ban that allows more relatives of Americans to visit.

At the New Zealand event, Roberts said technology was a real concern.

"There are devices now that can allow law enforcement to see through walls. Heat imaging and all this kind of thing," he said. "Well, what does that do to a body of law that's developed from common law days in England about when you can search a house?"

He said the court had correctly determined that accessing an iPhone was problematic under the constitution's Fourth Amendment.

"I'll say it here: would you rather have law enforcement rummaging through your desk drawer at home, or rummaging through your iPhone?" Roberts said. "I mean, there's much more private information on the iPhone than in most desk drawers."

He said none of the Supreme Court justices are experts in the area and it is going to be a particular challenge for them to make sure they understand the issues and for lawyers to explain them.

Asked about the benefits of a written constitution, Roberts said he didn't want to offer advice to New Zealand but that the U.S. Constitution had a constraining purpose and affect.

"The framers of the constitution hoped they were drafting a document that would withstand the test of time, and they used, in many instances, very broad and capacious terms," he said. "But on the other hand, they can be specific guides as to what we are supposed to look at, and in some cases quite narrowly confining."

New Zealand's constitution is not contained in any one document but is derived from laws, legal documents, court decisions and conventions.

Roberts said the U.S. judicial process has become overly politicized, particularly when it comes to the confirmation of Supreme Court justices.

"Judges are not politicians, and they shouldn't be scrutinized as if they were," he said. "You're not electing a representative, so you're not entitled to know what their views on political issues are."

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