A day after Islands Tanning was the subject of an investigation by The Desk, the Oregon attorney general's office alerted business owner Jon Guyette that his contracts for tanning packages don't appear to comply with state consumer laws. <\/p>\n
\"You may want your attorney to review your contracts and bring them into compliance with the law,\" a state investigator said in a July 23 email to Guyette. \"Failure to comply with this law is a violation of Oregon's Unlawful Trade Practices Act.\" <\/p>\n
Guyette and his 10-salon chain were featured in Complaint Desk on July 22 after 19-year-old Peter Santoro applied for a job at the Islands Tanning outlet in Wilsonville. The teenager walked in looking for work and walked out with a yearlong tanning contract that cost $548. Oregon's Health Spa Law, which also applies to gyms and tanning salons, requires those businesses to alert their customers that they have the right to cancel their contracts within three days. <\/p>\n
The Desk noted in the July 22 report that Guyette's employees hadn't told a number of customers about the cancellation right and that his contracts did not include the required wording. In fact, Guyette's contracts stated that \"Islands Tanning has a no refund, no return policy.\" <\/p>\n
Guyette confirmed that he'd received the email from the state and that he planned to update his contracts. <\/p>\n
\"I would think so, yeah,\" he said, hanging up on The Desk before answering whether he planned to refund Santoro's money. <\/p>\n
Santoro's mother, Juliet Santoro, contended the company had taken advantage of her son. <\/p>\n
Guyette originally told Juliet Santoro that her son was mature enough to sign the contract and that he'd have to follow its terms for a refund: Paying six monthly payments of $44 and then a $199.99 cancellation fee. <\/p>\n
However, an attorney general's office investigator told Juliet Santoro on Friday that her son's contract had been voided and the cancellation fee waived. The investigator also said she would look into a refund for money the Santoros already had paid. <\/p>\n
-- Laura Gunderson<\/p>\n<\/p>\n
Excerpt from: <\/p>\n
Oregon AG suggests Islands Tanning change its contract to meet consumer laws<\/a><\/p>\n","protected":false},"excerpt":{"rendered":" A day after Islands Tanning was the subject of an investigation by The Desk, the Oregon attorney general's office alerted business owner Jon Guyette that his contracts for tanning packages don't appear to comply with state consumer laws. \"You may want your attorney to review your contracts and bring them into compliance with the law,\" a state investigator said in a July 23 email to Guyette. \"Failure to comply with this law is a violation of Oregon's Unlawful Trade Practices Act.\" Guyette and his 10-salon chain were featured in Complaint Desk on July 22 after 19-year-old Peter Santoro applied for a job at the Islands Tanning outlet in Wilsonville. Continue reading