{"id":29132,"date":"2010-10-11T17:25:02","date_gmt":"2010-10-11T17:25:02","guid":{"rendered":"http:\/\/euvolution.com\/futurist-transhuman-news-blog\/encima-y-mas-alla\/"},"modified":"2010-10-11T17:25:02","modified_gmt":"2010-10-11T17:25:02","slug":"encima-y-mas-alla","status":"publish","type":"post","link":"https:\/\/www.euvolution.com\/futurist-transhuman-news-blog\/planetology\/encima-y-mas-alla.php","title":{"rendered":"Encima y M\u00e1s All\u00e1"},"content":{"rendered":"<p><img decoding=\"async\" class=\"profile\" src=\"http:\/\/euvolution.com\/futurist-transhuman-news-blog\/wp-content\/plugins\/wp-o-matic\/cache\/59bfc_yflores.jpg\" alt=\"Yhonit Flores\" style=\"padding-left:10px; padding-right: 10px;\">Hola y buenos dias, me llamo Yhonit Flores.  Trabajo en el departamento de soporte tecnico del &lsquo;El Planeta.&rsquo; Hace unos dias tome el tiempo para hablar con el V.P. de cuidado de clientes sobre nuestro soporte en espa&ntilde;ol y aun que no tenemos soporte en espa&ntilde;ol, me dijeron que podria hacer lo yo mismo.<\/p><p>Asi es que, me da gusto en informarles, que yo &mdash; a lado de otros tecnicos &mdash; si es que puedan, vamos a poder dar soporte en espa&ntilde;ol.  Toda via no hay soporte oficial en Espa&ntilde;ol, pero consideren este mi  &ldquo;nooficial&rdquo; oficial suporte en espanol.<\/p><p>Si ud requiere sorpote en espa&ntilde;ol, favor de sentirce libre de llamar y preguntar por me o mandar un ticket en Espa&ntilde;ol y pedir que yo lo trabaje o cual quier otro tecnico que pueda hablar y escribir Espa&ntilde;ol. Pero, puede talves tomara un poco mas de tiempo en recibir una respuesta, porque no todos pueden hablar en espa&ntilde;ol.<\/p><p>Miro adelante en ayudarle con sus necesidades de soporte tecnico.<\/p><p>Y gracias otra vez por elegirnos a nosotros<\/p><h3>En Ingl&eacute;s<\/h3><p>My name is Yhonit Flores, and I work in The Planet technical support department. I recently spoke with our VP of customer care about providing support in Spanish to our customers, even though our only official support language is English.<\/p><p>And now, I&rsquo;m happy to inform you &mdash; our great customers &mdash; that technicians can provide you with Spanish-language support if they are able. Because there is still no &ldquo;official&rdquo; Spanish support, you can consider this our unofficial-official Spanish support.<\/p><p>Simply ask for me, or send in a ticket in Spanish and request to have it worked by any technician able to speak the language. Keep in mind there may be a delay in response, since not everyone can provide Spanish support.<\/p><p>Thanks again for choosing us as your hosting provider, and I look forward to helping you with your support needs!<\/p><p>- Yhonit<\/p><div><h4>Related Posts:<\/h4><ul><li><a href=\"http:\/\/blog.theplanet.com\/2009\/02\/26\/7-tips-for-great-customer-support\/\" rel=\"bookmark\">7 Tips for Great Customer Support<\/a><\/li><li><a href=\"http:\/\/blog.theplanet.com\/2010\/04\/16\/inside-the-office-a-birthday-surprise\/\" rel=\"bookmark\">Inside the Office: A Birthday Surprise<\/a><\/li><li><a href=\"http:\/\/blog.theplanet.com\/2007\/07\/10\/anatomy-of-a-ticket\/\" rel=\"bookmark\">Anatomy of a Ticket<\/a><\/li><li><a href=\"http:\/\/blog.theplanet.com\/2007\/07\/24\/geek-clarification-and-data-center-technicians\/\" rel=\"bookmark\">Geek Clarification and Data Center Technicians<\/a><\/li><li><a href=\"http:\/\/blog.theplanet.com\/2008\/05\/21\/the-planet-acquires-touch-support\/\" rel=\"bookmark\">The Planet Acquires Touch Support<\/a><\/li><\/ul><\/div><p>\t<a rel=\"nofollow\" href=\"http:\/\/www.stumbleupon.com\/submit?url=http%3A%2F%2Fblog.theplanet.com%2F2010%2F09%2F13%2Fencima-y-mas-alla%2F&amp;title=Encima%20y%20M%C3%A1s%20All%C3%A1\" title=\"StumbleUpon\"><img decoding=\"async\" src=\"http:\/\/euvolution.com\/futurist-transhuman-news-blog\/wp-content\/plugins\/wp-o-matic\/cache\/59bfc_stumbleupon.png\" alt=\"StumbleUpon\" class=\"sociable-hovers\" style=\"padding-left:10px; padding-right: 10px;\"><\/a><br>\t<a rel=\"nofollow\" href=\"http:\/\/twitter.com\/home?status=Encima%20y%20M%C3%A1s%20All%C3%A1%20-%20http%3A%2F%2Fblog.theplanet.com%2F2010%2F09%2F13%2Fencima-y-mas-alla%2F\" title=\"Twitter\"><img decoding=\"async\" src=\"http:\/\/euvolution.com\/futurist-transhuman-news-blog\/wp-content\/plugins\/wp-o-matic\/cache\/59bfc_twitter.png\" alt=\"Twitter\" class=\"sociable-hovers\" style=\"padding-left:10px; padding-right: 10px;\"><\/a><br>\t<a rel=\"nofollow\" href=\"http:\/\/www.dzone.com\/links\/add.html?url=http%3A%2F%2Fblog.theplanet.com%2F2010%2F09%2F13%2Fencima-y-mas-alla%2F&amp;title=Encima%20y%20M%C3%A1s%20All%C3%A1\" title=\"DZone\"><img decoding=\"async\" src=\"http:\/\/euvolution.com\/futurist-transhuman-news-blog\/wp-content\/plugins\/wp-o-matic\/cache\/59bfc_dzone.png\" alt=\"DZone\" class=\"sociable-hovers\" style=\"padding-left:10px; padding-right: 10px;\"><\/a><br>\t<a rel=\"nofollow\" href=\"http:\/\/digg.com\/submit?phase=2&amp;url=http%3A%2F%2Fblog.theplanet.com%2F2010%2F09%2F13%2Fencima-y-mas-alla%2F&amp;title=Encima%20y%20M%C3%A1s%20All%C3%A1&amp;bodytext=Hola%20y%20buenos%20dias%2C%20me%20llamo%20Yhonit%20Flores.%20%20Trabajo%20en%20el%20departamento%20de%20soporte%20tecnico%20del%20%27El%20Planeta.%27%20Hace%20unos%20dias%20tome%20el%20tiempo%20para%20hablar%20con%20el%20V.P.%20de%20cuidado%20de%20clientes%20sobre%20nuestro%20soporte%20en%20espa%C3%B1ol%20y%20aun%20que%20no%20tenemos%20soporte%20e\" title=\"Digg\"><img decoding=\"async\" src=\"http:\/\/euvolution.com\/futurist-transhuman-news-blog\/wp-content\/plugins\/wp-o-matic\/cache\/63a11_digg.png\" alt=\"Digg\" class=\"sociable-hovers\" style=\"padding-left:10px; padding-right: 10px;\"><\/a><br>\t<a rel=\"nofollow\" href=\"http:\/\/delicious.com\/post?url=http%3A%2F%2Fblog.theplanet.com%2F2010%2F09%2F13%2Fencima-y-mas-alla%2F&amp;title=Encima%20y%20M%C3%A1s%20All%C3%A1&amp;notes=Hola%20y%20buenos%20dias%2C%20me%20llamo%20Yhonit%20Flores.%20%20Trabajo%20en%20el%20departamento%20de%20soporte%20tecnico%20del%20%27El%20Planeta.%27%20Hace%20unos%20dias%20tome%20el%20tiempo%20para%20hablar%20con%20el%20V.P.%20de%20cuidado%20de%20clientes%20sobre%20nuestro%20soporte%20en%20espa%C3%B1ol%20y%20aun%20que%20no%20tenemos%20soporte%20e\" title=\"del.icio.us\"><img decoding=\"async\" src=\"http:\/\/euvolution.com\/futurist-transhuman-news-blog\/wp-content\/plugins\/wp-o-matic\/cache\/63a11_delicious.png\" alt=\"del.icio.us\" class=\"sociable-hovers\" style=\"padding-left:10px; padding-right: 10px;\"><\/a><br>\t<a rel=\"nofollow\" href=\"http:\/\/technorati.com\/faves?add=http%3A%2F%2Fblog.theplanet.com%2F2010%2F09%2F13%2Fencima-y-mas-alla%2F\" title=\"Technorati\"><img decoding=\"async\" src=\"http:\/\/euvolution.com\/futurist-transhuman-news-blog\/wp-content\/plugins\/wp-o-matic\/cache\/63a11_technorati.png\" alt=\"Technorati\" class=\"sociable-hovers\" style=\"padding-left:10px; padding-right: 10px;\"><\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Hola y buenos dias, me llamo Yhonit Flores. Trabajo en el departamento de soporte tecnico del &lsquo;El Planeta.&rsquo; Hace unos dias tome el tiempo para hablar con el V.P. de cuidado de clientes sobre nuestro soporte en espa&ntilde;ol y aun &hellip; <a href=\"https:\/\/www.euvolution.com\/futurist-transhuman-news-blog\/planetology\/encima-y-mas-alla.php\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"limit_modified_date":"","last_modified_date":"","_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[34],"tags":[],"class_list":["post-29132","post","type-post","status-publish","format-standard","hentry","category-planetology"],"modified_by":null,"_links":{"self":[{"href":"https:\/\/www.euvolution.com\/futurist-transhuman-news-blog\/wp-json\/wp\/v2\/posts\/29132"}],"collection":[{"href":"https:\/\/www.euvolution.com\/futurist-transhuman-news-blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.euvolution.com\/futurist-transhuman-news-blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.euvolution.com\/futurist-transhuman-news-blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.euvolution.com\/futurist-transhuman-news-blog\/wp-json\/wp\/v2\/comments?post=29132"}],"version-history":[{"count":0,"href":"https:\/\/www.euvolution.com\/futurist-transhuman-news-blog\/wp-json\/wp\/v2\/posts\/29132\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.euvolution.com\/futurist-transhuman-news-blog\/wp-json\/wp\/v2\/media?parent=29132"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.euvolution.com\/futurist-transhuman-news-blog\/wp-json\/wp\/v2\/categories?post=29132"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.euvolution.com\/futurist-transhuman-news-blog\/wp-json\/wp\/v2\/tags?post=29132"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}