{"id":245225,"date":"2010-06-07T08:09:01","date_gmt":"2010-06-07T08:09:01","guid":{"rendered":"http:\/\/eugenesis.com\/what-if-a-ritz-carlton-executive-ran-your-hospital-2\/"},"modified":"2010-06-07T08:09:01","modified_gmt":"2010-06-07T08:09:01","slug":"what-if-a-ritz-carlton-executive-ran-your-hospital-2","status":"publish","type":"post","link":"https:\/\/www.euvolution.com\/futurist-transhuman-news-blog\/pathology\/what-if-a-ritz-carlton-executive-ran-your-hospital-2.php","title":{"rendered":"What if a Ritz-Carlton executive ran your hospital?"},"content":{"rendered":"

What if a Ritz-Carlton executive ran your hospital?<\/a><\/p>\n

<\/a>June 2nd, 2010<\/p>\n

By Wendy Johnson<\/a><\/p>\n

<\/p>\n

If you've ever been lucky enough to stay at the Ritz, you've experienced their first-rate customer service, attention to detail, inviting atmosphere, unique gift shops and scrumptious food. Could such luxurious pampering and quality translate over to the hospital environment?<\/p>\n

It could, and it does. Bill Taylor, cofounder of Fast Company magazine, blogs for the Harvard Business Review about Henry Ford West Bloomfield, a suburban Detroit hospital that's run by former Ritz-Carlton executive Gerard van Grinsven.<\/p>\n

It "truly must be seen to be believed," Taylor writes. The newly built hospital<\/a> has 300 private patient rooms to which patients are immediately assigned upon admission. Why waste their time in the lobby filling out forms?<\/p>\n

It also features an atrium with 2,000 live trees; a menu designed by a hot-shot chef; a concierge to assist frazzled loved ones; weekly classical concerts and a 90-seat demonstration kitchen where patients and family members can learn tips on preparing healthy meals.<\/p>\n

It's so glam, in fact, that the hospital is hosting its first wedding next month.<\/p>\n

If your first reaction is skepticism and even a bit of eye-rolling, you're not alone. Grinsven's ideas weren't exactly welcomed by Motor City's healthcare establishment. Sure, private rooms are great in theory, but how can a hospital maximize revenue that way? What the heck did this guy know about running a hospital?<\/p>\n

Turns out, Grinsven's experience was more applicable to healthcare than most folks imagined. Though private rooms appear to be a fancy luxury, they actually save money in the long run: "They significantly reduce rates of infection in the hospital and add to the personal privacy of patients," he told Taylor.<\/p>\n

You can read the full interview and article at the HBR Blog<\/a>.<\/a><\/p>\n

<\/p>\n

Wendy Johnson is the publisher of FierceHealthcare and a longtime healthcare journalist. She can be reached at wjohnson@fiercemarkets.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

What if a Ritz-Carlton executive ran your hospital? June 2nd, 2010 By Wendy Johnson If you've ever been lucky enough to stay at the Ritz, you've experienced their first-rate customer service, attention to detail, inviting atmosphere, unique gift shops and … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":57,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"limit_modified_date":"","last_modified_date":"","_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"categories":[577487],"tags":[],"class_list":["post-245225","post","type-post","status-publish","format-standard","hentry","category-pathology"],"modified_by":null,"_links":{"self":[{"href":"https:\/\/www.euvolution.com\/futurist-transhuman-news-blog\/wp-json\/wp\/v2\/posts\/245225"}],"collection":[{"href":"https:\/\/www.euvolution.com\/futurist-transhuman-news-blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.euvolution.com\/futurist-transhuman-news-blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.euvolution.com\/futurist-transhuman-news-blog\/wp-json\/wp\/v2\/users\/57"}],"replies":[{"embeddable":true,"href":"https:\/\/www.euvolution.com\/futurist-transhuman-news-blog\/wp-json\/wp\/v2\/comments?post=245225"}],"version-history":[{"count":0,"href":"https:\/\/www.euvolution.com\/futurist-transhuman-news-blog\/wp-json\/wp\/v2\/posts\/245225\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.euvolution.com\/futurist-transhuman-news-blog\/wp-json\/wp\/v2\/media?parent=245225"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.euvolution.com\/futurist-transhuman-news-blog\/wp-json\/wp\/v2\/categories?post=245225"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.euvolution.com\/futurist-transhuman-news-blog\/wp-json\/wp\/v2\/tags?post=245225"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}