Check the status of an existing NYC311 Service Request <\/p>\n
You can check the status of your Service Request using your confirmation number. Most confirmation numbers begin with C1-1 and you should enter them using the format C1-1-XXXXXXXXX. If your confirmation number does not begin with C1-1, enter it without spaces or dashes. <\/p>\n
Can I change or cancel my Service Request? <\/p>\n
No, once you submit your Service Request, you cannot change or cancel it. You can submit a new Service Request with updated or corrected information. <\/p>\n
What if I get a Service Request Not Found message? <\/p>\n
Try again later. It may take several hours for your status to be available. If you cannot get your status online, call 311. <\/p>\n
What if I am not satisfied with my Service Request status or the agency's response? <\/p>\n
You can contact the agency directly through their website. Go to the Agencies list under NYC Resources to find links to agency websites. <\/p>\n
You can also submit another Service Request. <\/p>\n
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Welcome to NYC.gov | City of New York<\/a><\/p>\n","protected":false},"excerpt":{"rendered":" Check the status of an existing NYC311 Service Request You can check the status of your Service Request using your confirmation number. Most confirmation numbers begin with C1-1 and you should enter them using the format C1-1-XXXXXXXXX. If your confirmation number does not begin with C1-1, enter it without spaces or dashes. Continue reading