SINGAPORE: The former director of Mandarin World Holidays, Madam Tan Siew Choo, was on Tuesday fined S$3,000 for operating a travel agency without a valid licence. <\/p>\n
Tan was found guilty and convicted of two charges under the Travel Agents Act. Two similar charges were also taken into consideration for sentencing. <\/p>\n
The Singapore Tourism Board (STB) said the company's travel agent licence was first suspended from 3 April 2010 to 1 July 2010, following complaints of negligence and unprofessional behaviour. <\/p>\n
STB had received a total of 28 complaints against the travel agency between 2008 and 2010. <\/p>\n
The agency's licence was subsequently revoked on 20 September 2010, after it was found to be offering travel-related services during the suspension period. <\/p>\n
However, during a raid by STB on 13 October 2010, the agency was still providing travel-related services. <\/p>\n
As this was a clear contravention of the Travel Agents Act, STB said it commenced investigations and subsequent prosecution against Mandarin World Holidays. <\/p>\n
STB said it takes a serious view against errant travel agents and those who engage in unlicensed travel agent activities. <\/p>\n
It will not hesitate to take necessary action to protect consumers' interests and safeguard the reputation of Singapore's tourism sector. <\/p>\n
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Woman fined for operating travel agency without valid licence<\/a><\/p>\n","protected":false},"excerpt":{"rendered":" SINGAPORE: The former director of Mandarin World Holidays, Madam Tan Siew Choo, was on Tuesday fined S$3,000 for operating a travel agency without a valid licence. Tan was found guilty and convicted of two charges under the Travel Agents Act. Two similar charges were also taken into consideration for sentencing Continue reading